Operations Engineer Jobs
Operations Engineer jobs are open across manufacturing, technology, energy, and logistics, from entry-level to senior and principal roles, with specializations in process optimization, reliability engineering, and systems operations. Find a role that fits from the openings below and apply directly.
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INTRODUCTION
Toshiba Global Commerce Solutions is seeking a Retail Technical Operations (RTO) Engineer is responsible for the deployment, integration, technical enablement, validation, and operational support of Toshiba retail solutions. RTO serves as the technical bridge between Product Engineering, customer environments, deployment teams, project teams, and support organizations to ensure successful solution delivery and long-term customer success. The RTO Engineer combines platform expertise, deployment experience, troubleshooting skills, customer engagement, and operational discipline to support both new implementations and existing production environments. The role focuses on delivering consistent, scalable, and high-quality customer outcomes through engineering excellence, collaboration, and continuous knowledge sharing.
Responsibilities
Deployment Readiness:
- Assess customer environments for implementation readiness.
- Review infrastructure, architecture, networking, hardware, software, and dependencies.
- Conduct network readiness assessments and architecture validation.
- Support certificate, security, and environment planning.
- Validate hardware and software configurations and releases.
- Identify technical risks, gaps, and readiness issues before testing, pilot, or production deployment.
- Participate in deployment planning and technical reviews.
Solution Deployment:
- Provide technical guidance and engineering support during implementations.
- Deploy and configure retail platforms and infrastructure components, including:
- Controllers
- Distributed Data and backup controllers
- Terminal and Terminal Primary environments
- ELERA platform solutions
- TCxSky environments
- SDK, JavaPOS, and Device Broker components
- Configure and validate system environments.
- Integrate retail peripherals and payment devices.
- Support pilot deployments, production rollouts, and go-live activities.
- Troubleshoot deployment-related issues and ensure successful implementation.
Technical Troubleshooting and Support:
- Diagnose and resolve complex technical issues across supported platforms.
- Perform root cause analysis and performance investigations.
- Troubleshoot infrastructure, network, deployment, and platform issues.
- Analyze logs, technical evidence, and system behavior.
- Reproduce issues and validate corrective actions.
- Collaborate with Product Engineering on escalations and defect investigations.
- Clearly document findings, conclusions, assumptions, and unresolved items.
Customer and Stakeholder Engagement:
- Work directly with customers, project managers, deployment teams, support organizations, and Product Engineering.
- Lead or participate in:
- Technical discovery sessions
- Readiness and architecture workshops
- Deployment planning activities
- User Acceptance Testing (UAT)
- Pilot deployments
- Go-live support
- Production rollouts
- Troubleshooting sessions
- Technical handoffs
- Post-deployment reviews and After Action Reports
- Communicate technical risks, decisions, blockers, and validation results.
- Maintain strong customer focus and professional communication throughout engagements.
Knowledge Management and Continuous Improvement:
- Capture lessons learned from deployments, troubleshooting activities, and customer engagements.
- Create and maintain deployment guides, troubleshooting playbooks, runbooks, standards, and technical documentation.
- Contribute validated knowledge to the RTO Engineering Deployment Library.
- Promote continuous improvement of deployment standards, operational processes, and troubleshooting practices.
- Review and validate AI-assisted outputs before operational use.
- Ensure documentation accuracy, governance compliance, and knowledge reuse across the organization.
Cross-Functional Collaboration:
- Partner with Product Engineering, Customer Support, Project Management, deployment teams, and customer IT organizations.
- Provide technical readiness assessments, deployment guidance, validation support, and escalation assistance.
- Help coordinate technical activities across multiple stakeholders to achieve successful customer outcomes.
REQUIRED QUALIFICATIONS
- Experience supporting enterprise software, infrastructure, or retail technology deployments.
- Knowledge of deployment methodologies, implementation processes, and production support practices.
- Strong troubleshooting and root cause analysis skills.
- Experience analyzing logs, system data, and technical evidence to resolve issues.
- Understanding of networking, system administration, infrastructure, and application integration concepts.
- Ability to validate technical environments and identify deployment risks.
- Experience working directly with customers and cross-functional technical teams.
- Strong written and verbal communication skills.
- Ability to document technical findings, procedures, and operational knowledge clearly.
- Ability to distinguish confirmed facts from assumptions and make evidence-based recommendations.
- Experience supporting production environments and operational recovery activities.
- Demonstrated ability to work across organizational boundaries and coordinate multiple stakeholders.
- Commitment to following established standards, validation processes, and change management practices.
PREFERRED QUALIFICATIONS
- Understanding of containerized services, messaging, certificates, security configuration, and payment integrations.
- Experience with large-scale pilot deployments, go-live support, and production rollouts.
- Experience creating technical documentation, playbooks, runbooks, or engineering standards.
- Experience leveraging AI-assisted engineering tools while maintaining technical validation and governance requirements.
- Familiarity with knowledge management practices, engineering onboarding, and continuous improvement initiatives.
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.
COMPENSATION
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:
- Group health coverage (medical, dental, & vision)
- Employee Assistance Programs
- Pre-tax spending accounts
- 401(k) plan (with company match)
- Company provided life insurance
- Pet Insurance
- Employee discounts
- Generous paid holiday schedule, paid vacation & sick/personal days
EEO
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation.
Diversity, Equity & Inclusion
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.
INTRODUCTION
Toshiba Global Commerce Solutions is seeking a Retail Technical Operations (RTO) Engineer is responsible for the deployment, integration, technical enablement, validation, and operational support of Toshiba retail solutions. RTO serves as the technical bridge between Product Engineering, customer environments, deployment teams, project teams, and support organizations to ensure successful solution delivery and long-term customer success. The RTO Engineer combines platform expertise, deployment experience, troubleshooting skills, customer engagement, and operational discipline to support both new implementations and existing production environments. The role focuses on delivering consistent, scalable, and high-quality customer outcomes through engineering excellence, collaboration, and continuous knowledge sharing.
Responsibilities
Deployment Readiness:
- Assess customer environments for implementation readiness.
- Review infrastructure, architecture, networking, hardware, software, and dependencies.
- Conduct network readiness assessments and architecture validation.
- Support certificate, security, and environment planning.
- Validate hardware and software configurations and releases.
- Identify technical risks, gaps, and readiness issues before testing, pilot, or production deployment.
- Participate in deployment planning and technical reviews.
Solution Deployment:
- Provide technical guidance and engineering support during implementations.
- Deploy and configure retail platforms and infrastructure components, including:
- Controllers
- Distributed Data and backup controllers
- Terminal and Terminal Primary environments
- ELERA platform solutions
- TCxSky environments
- SDK, JavaPOS, and Device Broker components
- Configure and validate system environments.
- Integrate retail peripherals and payment devices.
- Support pilot deployments, production rollouts, and go-live activities.
- Troubleshoot deployment-related issues and ensure successful implementation.
Technical Troubleshooting and Support:
- Diagnose and resolve complex technical issues across supported platforms.
- Perform root cause analysis and performance investigations.
- Troubleshoot infrastructure, network, deployment, and platform issues.
- Analyze logs, technical evidence, and system behavior.
- Reproduce issues and validate corrective actions.
- Collaborate with Product Engineering on escalations and defect investigations.
- Clearly document findings, conclusions, assumptions, and unresolved items.
Customer and Stakeholder Engagement:
- Work directly with customers, project managers, deployment teams, support organizations, and Product Engineering.
- Lead or participate in:
- Technical discovery sessions
- Readiness and architecture workshops
- Deployment planning activities
- User Acceptance Testing (UAT)
- Pilot deployments
- Go-live support
- Production rollouts
- Troubleshooting sessions
- Technical handoffs
- Post-deployment reviews and After Action Reports
- Communicate technical risks, decisions, blockers, and validation results.
- Maintain strong customer focus and professional communication throughout engagements.
Knowledge Management and Continuous Improvement:
- Capture lessons learned from deployments, troubleshooting activities, and customer engagements.
- Create and maintain deployment guides, troubleshooting playbooks, runbooks, standards, and technical documentation.
- Contribute validated knowledge to the RTO Engineering Deployment Library.
- Promote continuous improvement of deployment standards, operational processes, and troubleshooting practices.
- Review and validate AI-assisted outputs before operational use.
- Ensure documentation accuracy, governance compliance, and knowledge reuse across the organization.
Cross-Functional Collaboration:
- Partner with Product Engineering, Customer Support, Project Management, deployment teams, and customer IT organizations.
- Provide technical readiness assessments, deployment guidance, validation support, and escalation assistance.
- Help coordinate technical activities across multiple stakeholders to achieve successful customer outcomes.
REQUIRED QUALIFICATIONS
- Experience supporting enterprise software, infrastructure, or retail technology deployments.
- Knowledge of deployment methodologies, implementation processes, and production support practices.
- Strong troubleshooting and root cause analysis skills.
- Experience analyzing logs, system data, and technical evidence to resolve issues.
- Understanding of networking, system administration, infrastructure, and application integration concepts.
- Ability to validate technical environments and identify deployment risks.
- Experience working directly with customers and cross-functional technical teams.
- Strong written and verbal communication skills.
- Ability to document technical findings, procedures, and operational knowledge clearly.
- Ability to distinguish confirmed facts from assumptions and make evidence-based recommendations.
- Experience supporting production environments and operational recovery activities.
- Demonstrated ability to work across organizational boundaries and coordinate multiple stakeholders.
- Commitment to following established standards, validation processes, and change management practices.
PREFERRED QUALIFICATIONS
- Understanding of containerized services, messaging, certificates, security configuration, and payment integrations.
- Experience with large-scale pilot deployments, go-live support, and production rollouts.
- Experience creating technical documentation, playbooks, runbooks, or engineering standards.
- Experience leveraging AI-assisted engineering tools while maintaining technical validation and governance requirements.
- Familiarity with knowledge management practices, engineering onboarding, and continuous improvement initiatives.
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.
COMPENSATION
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:
- Group health coverage (medical, dental, & vision)
- Employee Assistance Programs
- Pre-tax spending accounts
- 401(k) plan (with company match)
- Company provided life insurance
- Pet Insurance
- Employee discounts
- Generous paid holiday schedule, paid vacation & sick/personal days
EEO
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation.
Diversity, Equity & Inclusion
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.
Operations Engineer Jobs by Experience Level
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Find Operations Engineer JobsOperations Engineer Job Market
Who's Hiring
- Amazon93
- Lockheed Martin30
- Blue Origin28
- SpaceX25
- Northrop Grumman21
Top Industries Hiring
- Technology & Software39
- Electronics & Hardware13
- Consulting & Professional Services9
- Energy4
- Retail4
What Employers Look For
The qualifications that appear most often in operations engineer jobs.
- Bachelor's degree in industrial, mechanical, electrical, or systems engineering or a related field
- Experience with process improvement methodologies such as Lean, Six Sigma, or Kaizen
- Proficiency in data analysis tools including SQL, Python, Excel, or Tableau
- Familiarity with SCADA, PLC systems, or operations management software
- Strong root cause analysis and corrective action documentation skills
- Ability to read and interpret technical drawings, schematics, or system architecture diagrams
Tips for Your Operations Engineer Job Search
Tailor your resume to the environment
Operations engineer roles vary sharply between manufacturing floors, cloud infrastructure teams, and energy facilities. Adjust your resume language to match each environment, using the exact tooling and process terminology the job listing uses, not a generic operations template.
Quantify process improvements you've driven
Hiring managers in this role want to see numbers behind your work. Replace phrases like 'improved efficiency' with the actual reduction in downtime, cycle time, or defect rate you achieved. That specificity is what separates screened-out resumes from callbacks.
Apply early to roles that fit
Migrate Mate lists operations engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter for the right seniority signal
Job titles for this role are inconsistently used across industries. A 'senior operations engineer' at a startup may expect the same scope as a 'principal' at a large enterprise. Read the responsibilities section, not just the title, before deciding whether to apply.
Prepare a structured troubleshooting walkthrough
Interviewers consistently ask candidates to walk through a real failure they diagnosed and resolved. Prepare two or three examples that follow a clear structure: what failed, how you isolated the cause, what you changed, and what the outcome was. Vague stories get filtered out quickly.
Negotiate using verified scope, not comp data
When countering an offer, anchor your case on the documented scope of the role, the systems you'll own, and the complexity of the environment. Compensation discussions tied to concrete responsibilities land better than market comparison arguments with this hiring audience.
Operations Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most operations engineers?
The companies hiring the most operations engineers right now include Amazon, Lockheed Martin, and Blue Origin, with the largest share of openings in California, Texas, and Virginia, based on current listings on Migrate Mate as of September 2026. Demand is consistently strong in manufacturing, energy, and large-scale technology operations.
How many operations engineer jobs are remote?
About 57% of operations engineer openings are fully remote or hybrid as of September 2026, though this varies considerably by specialization. Roles focused on software systems operations, reliability engineering, and data pipeline management tend to offer the most remote flexibility, while plant-based and facilities-heavy roles are almost entirely on-site.
How do you become an operations engineer?
Start with a bachelor's degree in an engineering discipline such as industrial, mechanical, systems, or electrical engineering. Build hands-on experience through internships, co-ops, or entry-level roles focused on process analysis, equipment maintenance, or production support. Develop proficiency in data tools and a working knowledge of at least one process improvement framework. Certifications in Six Sigma or reliability engineering strengthen your profile for more specialized positions.
Can you get hired as an operations engineer with little experience?
Yes, entry-level operations engineer roles exist specifically for candidates early in their careers, particularly in manufacturing, logistics, and tech companies with structured rotation programs. Focus your applications on roles that list 'entry-level' or 'associate' in the title, highlight any project work where you analyzed a process or solved a production problem, and be ready to demonstrate analytical thinking in technical screens even without years of direct experience.
What does the operations engineer interview process look like?
Most operations engineer interviews run through an initial recruiter screen, a technical phone interview focused on your process knowledge and analytical methods, and a final round that typically includes a case study or take-home problem. On-site or panel interviews often involve a walkthrough of a real project you led, questions about how you've handled system failures, and a discussion of how you've used data to drive a decision.
Where can I find and apply to operations engineer jobs?
You can find and apply to operations engineer jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your background, experience level, and preferred location, then apply directly to each one that fits.
See All 1,262+ Operations Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
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