Operations Team Lead Jobs in New Jersey

INTRODUCTION

Join Barclays as a US Correspondent Banking (CBI) AML Operations - Team Leader. You will manage the day‑to‑day operations of a team of investigators responsible for reviewing automated alerts generated by the Financial Crimes Case Management (FCCM) transaction monitoring platform. The role ensures that investigations are conducted accurately, thoroughly, and in alignment with internal quality expectations and regulatory requirements. Key responsibilities include evaluating case summaries, ensuring written outputs are clear and well‑reasoned, monitoring case ageing, and providing coaching or training to enhance team capability. The job holder will also review Suspicious Activity Reports (SARs) prepared by investigators and serve as a voting member of the Barclays NY Suspicious Activity Report Review Committee (SARRC), assessing escalated investigations and approving SARs for submission to FinCEN. Additionally, the role is accountable for adherence to AML policies, internal controls, and statutory reporting requirements while maintaining effective engagement with senior internal and external stakeholders.

ROLE AND RESPONSIBILITIES

Purpose of the role

To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators.

Accountabilities

• Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrics.
• Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations.
• Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs.
• Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality.
• Management and development of KPIs to measure the effectiveness of operation functions, utilizing data and technology to support the identification of areas that require improvement.
• Compliance with all regulatory requirements and internal policies related to customer experience.
• Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas.
• Management of attrition by working closely with HR in implementing retention initiatives for workforce.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counseling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi‑year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialization to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organizational risks and strategic decisions.
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organization functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

BASIC QUALIFICATIONS

• Extensive knowledge of AML Compliance, the Bank Secrecy Act, or related areas, supported by investigative experience in financial crime matters.
• Demonstrated leadership experience, including oversight of team performance, coaching, and staff development.
• Advanced analytical and problem‑solving capability, with the ability to evaluate complex transactional behaviors and make well‑reasoned, risk‑based decisions.

PREFERRED QUALIFICATIONS

Some other highly valued skills may include:

• Industry‑recognized credentials such as Certified Anti‑Money Laundering Specialist (CAMS), CFE, JD, or other advanced certifications.
• Proficiency in data analysis tools and supporting software.
• Broad understanding of financial services products, including correspondent banking, with familiarity in financial crime risks, red flags, and typologies.
• Exceptional communication and relationship‑building abilities, enabling effective engagement with stakeholders at all levels.

SALARY

• Salary / Rate: $140,000.00 - $195,000.00

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

BENEFITS

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.

LOCATION

This role is located in Whippany, NJ.