Operations Team Lead Jobs
Operations Team Lead jobs are open across manufacturing, logistics, retail, healthcare, and business services, at every level from entry-level supervisor to senior team lead, with specializations in supply chain operations, warehouse management, and process improvement. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 186+ Operations Team Lead jobs
About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Job Description
Provide day-to-day work direction and leadership for direct reports in order to drive customer-focused, world-class service solutions for advisors, clients, or relationship partners. Develop and motivate a team, drive implementation of process improvements within a team, and ensure the maintenance of a high level of service for customers. May assist in customer service initiatives or other business-driven projects.
Key Responsibilities
- Lead and coach direct reports, provide work direction and support to team on process or procedures related to transaction processing or customer service standards and techniques.
- Assist and coach direct reports in resolving complex or high priority service issues, or respond to and resolve such issues directly, as necessary.
- Manage direct report workload and provide guidance in prioritizing work to meet or exceed all accuracy, transaction processing, and call quality metrics and standards.
- Participate in and provide subject matter expertise on cross-functional projects and/or process improvement teams that have implications to the customer service area.
- Provide feedback to direct reports through effective performance management practices; ensure employees are developing skills to promote both team and individual success.
Required Qualifications
- High school or equivalent degree
- 3+ years of experience
- Previous experience working on a customer service team, including a strong working knowledge of customer service processes, policies, techniques, and applicable regulations.
- Prior experience coaching or providing indirect leadership to others.
- Strong organizational and communication skills, including the ability to explain complex issues in a clear, understandable manner.
Preferred Qualifications
- Trade Corrections and/or Service and Operations experience.
- Working knowledge of Managed Accounts.
Base Pay Salary
The estimated base salary for this role is $62,300.00 - 93,500.00/year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.
Full-Time/Part-Time
Full time
Exempt/Non-Exempt
Exempt
Job Family Group
Business Support & Operations
Line of Business
CLEAR Clearing
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.
About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Job Description
Provide day-to-day work direction and leadership for direct reports in order to drive customer-focused, world-class service solutions for advisors, clients, or relationship partners. Develop and motivate a team, drive implementation of process improvements within a team, and ensure the maintenance of a high level of service for customers. May assist in customer service initiatives or other business-driven projects.
Key Responsibilities
- Lead and coach direct reports, provide work direction and support to team on process or procedures related to transaction processing or customer service standards and techniques.
- Assist and coach direct reports in resolving complex or high priority service issues, or respond to and resolve such issues directly, as necessary.
- Manage direct report workload and provide guidance in prioritizing work to meet or exceed all accuracy, transaction processing, and call quality metrics and standards.
- Participate in and provide subject matter expertise on cross-functional projects and/or process improvement teams that have implications to the customer service area.
- Provide feedback to direct reports through effective performance management practices; ensure employees are developing skills to promote both team and individual success.
Required Qualifications
- High school or equivalent degree
- 3+ years of experience
- Previous experience working on a customer service team, including a strong working knowledge of customer service processes, policies, techniques, and applicable regulations.
- Prior experience coaching or providing indirect leadership to others.
- Strong organizational and communication skills, including the ability to explain complex issues in a clear, understandable manner.
Preferred Qualifications
- Trade Corrections and/or Service and Operations experience.
- Working knowledge of Managed Accounts.
Base Pay Salary
The estimated base salary for this role is $62,300.00 - 93,500.00/year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.
Full-Time/Part-Time
Full time
Exempt/Non-Exempt
Exempt
Job Family Group
Business Support & Operations
Line of Business
CLEAR Clearing
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.
Operations Team Lead Jobs by Experience Level
See All 186+ Operations Team Lead Jobs
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Find Operations Team Lead JobsOperations Team Lead Job Market
Who's Hiring
- Walmart29
- CARVANA15
- Raley's / Bel Air / Nob Hill12
- Meta4
- GEODIS4
Top Industries Hiring
- Technology & Software
- Distribution & Wholesale
- Investment & Asset Management
- Retail
- Education
What Employers Look For
The qualifications that appear most often in operations team lead jobs.
- 2-5 years of supervisory or team lead experience in an operations environment
- Demonstrated ability to manage scheduling, shift coverage, and daily workflow coordination
- Proficiency with warehouse management systems, ERP platforms, or operations software
- Experience tracking KPIs such as throughput, accuracy rates, or on-time delivery
- Strong written and verbal communication for cross-functional coordination and reporting
- Lean, Six Sigma, or continuous improvement methodology knowledge or certification
Tips for Your Operations Team Lead Job Search
Quantify throughput and efficiency gains
Operations team lead resumes live or die on numbers. Replace vague claims like 'improved workflow' with specifics: how many people you supervised, what output increased by, and how cycle times or error rates shifted under your watch.
Apply early to roles that fit
Migrate Mate lists operations team lead openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter by industry before searching broadly
Operations team lead roles in distribution centers look very different from those in healthcare or fintech back-office environments. Target openings in the industry where your experience is deepest before expanding, so your resume reads as a direct match.
Prepare a shift-handoff or process story
Interviewers at this level almost always ask how you handle shift transitions, escalations, or coverage gaps. Rehearse one specific example where your handoff process prevented a downstream problem, and have the outcome ready in plain numbers.
Address lean or continuous improvement credentials
Many postings flag Lean, Six Sigma, or Kaizen experience as preferred even when they list it as optional. If you've used any of these methods on the job, name them explicitly in your resume, even without a formal certification.
Follow up within three business days
Operations hiring managers often fill roles fast because headcount gaps hurt production. A short, direct follow-up email after submitting your application signals urgency and professionalism, and it keeps your name visible before the posting closes.
Operations Team Lead Jobs: Frequently Asked Questions
Which companies are hiring the most operations team leads?
The most active employers for operations team leads right now are Walmart, CARVANA, and Raley's / Bel Air / Nob Hill, and the most openings are in Arizona, California, and Texas, based on current listings on Migrate Mate as of August 2026. Demand is consistently strong in distribution, healthcare services, and retail fulfillment operations.
How many operations team lead jobs are remote?
About 27% of operations team lead openings are fully remote or hybrid as of August 2026, which is lower than average for professional roles because most operations work requires an on-site presence. The sub-areas most likely to offer remote flexibility are back-office operations, customer operations, and operations support roles at software or services companies.
How do you become an operations team lead?
Most operations team leads start as individual contributors in logistics, manufacturing, retail, or services, then move into a lead role after demonstrating reliability and the ability to guide coworkers. Building familiarity with scheduling tools, KPI reporting, and process documentation makes the transition faster. Earning a Lean or Six Sigma credential, even a yellow belt, strengthens your case for promotion or external applications.
Can you get hired as an operations team lead with little experience?
Yes, some employers hire candidates into operations team lead roles with limited formal supervisory experience, especially in high-turnover industries like fulfillment, food service, and retail. Emphasize any informal leadership you've done, such as training new hires, covering for a supervisor, or owning a process improvement project, since those signal readiness even without a formal title.
What does the operations team lead interview process look like?
The process typically starts with a phone screen focused on your background and availability, followed by one or two in-person or video interviews with the hiring manager and sometimes an operations director. Expect situational questions about handling staffing shortfalls, resolving team conflicts, and meeting throughput targets. Some employers add a brief facility tour or a scenario exercise where you walk through how you'd prioritize competing demands.
Where can I find and apply to operations team lead jobs?
You can find and apply to operations team lead jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your industry background and experience level, then apply directly to each listing that fits.
See All 186+ Operations Team Lead Jobs
Find roles that match your experience and apply in just a few clicks.
Find Operations Team Lead Jobs