Real Estate Operations Jobs
Real Estate Operations jobs are open across commercial real estate, property management, residential brokerage, and REITs, from coordinator and analyst to director and VP, with specializations in lease administration, transaction management, and facilities coordination. Find a role that fits from the openings below and apply directly.
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Showing 5 of 85+ Real Estate Operations jobs
LOCATION: Hybrid, NYC midtown office.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" – people who know what they want and aren't afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
Position Summary
The Director, Consortium Operations & Implementation will lead the operating infrastructure, execution model, and scalable growth strategy for EPIC's consortium platform. This role is responsible for organizing and advancing the full consortium operating model — including service delivery, implementation readiness, underwriting coordination, financial workflows, governance, data/reporting, member lifecycle support, and cross-functional execution.
This individual is not expected to perform the day-to-day service or administrative work. Instead, the role will provide structure, accountability, and operational discipline to ensure the right processes, teams, tools, reporting, and governance are in place to support current programs and future consortium growth.
The ideal candidate is an experienced operational leader who has successfully led complex implementations, built repeatable processes, managed cross-functional stakeholders, and created scalable infrastructure in a client-facing environment.
Key Responsibilities
Operational Leadership & Execution
- Own and continuously improve the consortium operating model across service, underwriting, finance, claims, captive management, analytics, governance, and technology.
- Establish clear workflows, roles, responsibilities, service standards, escalation protocols, and accountability measures.
- Coordinate cross-functional execution to ensure consortium programs operate efficiently, consistently, and with strong member experience.
- Monitor operational performance through dashboards, KPIs, status reporting, and issue management routines.
Implementation & Scalability
- Lead operational readiness for new consortium launches, expansions, and program enhancements.
- Build repeatable implementation playbooks, onboarding frameworks, process maps, and governance routines.
- Translate strategic business objectives into practical execution plans, timelines, deliverables, and accountability structures.
- Identify process gaps, bottlenecks, and infrastructure needs; lead improvements that support scalability and efficiency.
- Lead change management and adoption efforts to ensure new processes, tools, playbooks, and governance routines are understood, adopted, and sustained across teams.
- Maintain a continuous improvement roadmap focused on scalability, consistency, automation, reporting quality, and operational efficiency.
Service Delivery Oversight
- Provide leadership and oversight to the teams responsible for renewals, member servicing, certificates, invoicing, premium financing, stewardship, and issue resolution.
- Ensure service delivery is coordinated, timely, and aligned with defined standards.
- Support resource planning, workload visibility, staffing alignment, and team accountability.
- Serve as a senior escalation point for operational issues requiring cross-functional resolution.
Governance, Financial & Administrative Controls
- Develop and maintain operating controls for invoicing, premium financing coordination, reconciliations, documentation, and service-cycle tracking.
- Partner with finance, captive management, legal, compliance, and governance stakeholders to ensure operational actions align with program requirements.
- Support SOW/vendor governance, deliverable tracking, and financial performance oversight where applicable.
- Create consistent reporting to provide leadership visibility into operational performance, risks, and progress.
- Partner with technology stakeholders to define system requirements, strengthen data integrity, enable workflow automation, and ensure reporting tools support scalable program operations.
Cross-Functional Leadership & Growth Support
- Partner with executive leadership, sales, client executives, service teams, and technical resources to support consortium growth.
- Help define operational requirements for new business opportunities and future consortium programs.
- Lead process standardization across programs to create a consistent, repeatable, enterprise-ready model.
- Mentor team members and strengthen organizational delivery capabilities.
Qualifications
- 10+ years of experience in operations, implementation, program management, insurance, healthcare, financial services, risk management, or a related client-service environment.
- Proven success leading complex, cross-functional implementation or transformation initiatives.
- Strong experience building scalable processes, governance frameworks, reporting routines, and operational playbooks.
- Demonstrated ability to manage executive stakeholders, client-facing initiatives, and internal cross-functional teams.
- Experience with resource planning, financial oversight, deliverable management, issue escalation, and operational performance tracking.
- Strong project management, communication, organizational, and leadership skills.
- Ability to bring structure to complex, evolving business models and keep multiple workstreams organized and moving forward.
COMPENSATION:
Exempt: The base salary range for this position is $175,000 – $200,000. This range represents the employer's good faith estimate of the compensation for this role at the time of posting.
Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we're growing! It's a great time to join the team and be a part of this growth. We offer:
- Generous Paid Time off
- Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
- Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
- Generous employee referral bonus program of $1,500 per hired referral
- Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
- Employee Resource Groups: Women's Coalition, EPIC Veterans Group
- Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
- Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
- Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
- 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
- EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
- We're in the top 10 of property/casualty agencies according to "Insurance Journal"
To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-TM1
#LI-Hybrid
LOCATION: Hybrid, NYC midtown office.
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" – people who know what they want and aren't afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
Position Summary
The Director, Consortium Operations & Implementation will lead the operating infrastructure, execution model, and scalable growth strategy for EPIC's consortium platform. This role is responsible for organizing and advancing the full consortium operating model — including service delivery, implementation readiness, underwriting coordination, financial workflows, governance, data/reporting, member lifecycle support, and cross-functional execution.
This individual is not expected to perform the day-to-day service or administrative work. Instead, the role will provide structure, accountability, and operational discipline to ensure the right processes, teams, tools, reporting, and governance are in place to support current programs and future consortium growth.
The ideal candidate is an experienced operational leader who has successfully led complex implementations, built repeatable processes, managed cross-functional stakeholders, and created scalable infrastructure in a client-facing environment.
Key Responsibilities
Operational Leadership & Execution
- Own and continuously improve the consortium operating model across service, underwriting, finance, claims, captive management, analytics, governance, and technology.
- Establish clear workflows, roles, responsibilities, service standards, escalation protocols, and accountability measures.
- Coordinate cross-functional execution to ensure consortium programs operate efficiently, consistently, and with strong member experience.
- Monitor operational performance through dashboards, KPIs, status reporting, and issue management routines.
Implementation & Scalability
- Lead operational readiness for new consortium launches, expansions, and program enhancements.
- Build repeatable implementation playbooks, onboarding frameworks, process maps, and governance routines.
- Translate strategic business objectives into practical execution plans, timelines, deliverables, and accountability structures.
- Identify process gaps, bottlenecks, and infrastructure needs; lead improvements that support scalability and efficiency.
- Lead change management and adoption efforts to ensure new processes, tools, playbooks, and governance routines are understood, adopted, and sustained across teams.
- Maintain a continuous improvement roadmap focused on scalability, consistency, automation, reporting quality, and operational efficiency.
Service Delivery Oversight
- Provide leadership and oversight to the teams responsible for renewals, member servicing, certificates, invoicing, premium financing, stewardship, and issue resolution.
- Ensure service delivery is coordinated, timely, and aligned with defined standards.
- Support resource planning, workload visibility, staffing alignment, and team accountability.
- Serve as a senior escalation point for operational issues requiring cross-functional resolution.
Governance, Financial & Administrative Controls
- Develop and maintain operating controls for invoicing, premium financing coordination, reconciliations, documentation, and service-cycle tracking.
- Partner with finance, captive management, legal, compliance, and governance stakeholders to ensure operational actions align with program requirements.
- Support SOW/vendor governance, deliverable tracking, and financial performance oversight where applicable.
- Create consistent reporting to provide leadership visibility into operational performance, risks, and progress.
- Partner with technology stakeholders to define system requirements, strengthen data integrity, enable workflow automation, and ensure reporting tools support scalable program operations.
Cross-Functional Leadership & Growth Support
- Partner with executive leadership, sales, client executives, service teams, and technical resources to support consortium growth.
- Help define operational requirements for new business opportunities and future consortium programs.
- Lead process standardization across programs to create a consistent, repeatable, enterprise-ready model.
- Mentor team members and strengthen organizational delivery capabilities.
Qualifications
- 10+ years of experience in operations, implementation, program management, insurance, healthcare, financial services, risk management, or a related client-service environment.
- Proven success leading complex, cross-functional implementation or transformation initiatives.
- Strong experience building scalable processes, governance frameworks, reporting routines, and operational playbooks.
- Demonstrated ability to manage executive stakeholders, client-facing initiatives, and internal cross-functional teams.
- Experience with resource planning, financial oversight, deliverable management, issue escalation, and operational performance tracking.
- Strong project management, communication, organizational, and leadership skills.
- Ability to bring structure to complex, evolving business models and keep multiple workstreams organized and moving forward.
COMPENSATION:
Exempt: The base salary range for this position is $175,000 – $200,000. This range represents the employer's good faith estimate of the compensation for this role at the time of posting.
Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we're growing! It's a great time to join the team and be a part of this growth. We offer:
- Generous Paid Time off
- Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
- Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
- Generous employee referral bonus program of $1,500 per hired referral
- Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
- Employee Resource Groups: Women's Coalition, EPIC Veterans Group
- Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
- Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
- Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
- 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
- EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
- We're in the top 10 of property/casualty agencies according to "Insurance Journal"
To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-TM1
#LI-Hybrid
Real Estate Operations Jobs by Experience Level
See All 85 Real Estate Operations Jobs
Find roles that match your experience and apply in just a few clicks.
Find Real Estate Operations JobsReal Estate Operations Job Market
Who's Hiring
Top Industries Hiring
- Construction & Real Estate
- Healthcare & Medical Services
- Education
- Manufacturing
- Renewable Energy
What Employers Look For
The qualifications that appear most often in real estate operations jobs.
- Experience managing commercial or residential property portfolios
- Proficiency in Yardi, MRI, AppFolio, or similar property management software
- Strong understanding of lease administration and CAM reconciliation
- Bachelor's degree in real estate, business administration, or a related field
- Familiarity with vendor management, maintenance coordination, and capital project oversight
- Real estate license or industry certification such as CPM or RPA preferred for senior roles
Tips for Your Real Estate Operations Job Search
Tailor your resume to asset type
Commercial, residential, and industrial real estate operations each have distinct vocabulary and metrics. Specify the asset classes you've worked with, such as multifamily, Class A office, or retail strip centers, so hiring managers immediately see relevant experience.
Quantify portfolio scope on your resume
Real estate operations employers want to know the scale of what you've managed. Include total square footage, number of units or properties, and annual operating budgets you've overseen rather than describing duties in abstract terms.
Filter openings by property management software
Many real estate operations postings require Yardi, MRI, AppFolio, or Buildout. Search by those tool names alongside your target title to find roles where your existing software proficiency is an immediate match and shortens your ramp time.
Apply early to roles that fit
Migrate Mate lists real estate operations openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a deal or project walkthrough for interviews
Interviewers at property companies often ask you to walk through a transaction, lease abstraction, or capital project you managed end to end. Rehearse one concrete example covering the problem, your process, and the measurable outcome before your first call.
Negotiate using comp data tied to asset class
Compensation in real estate operations varies sharply by asset type and portfolio size, not just title. When negotiating, reference market data specific to the property sector, such as multifamily or commercial office, rather than citing broad industry averages that dilute your leverage.
Real Estate Operations Jobs: Frequently Asked Questions
Which companies are hiring the most real estate operationss?
The companies hiring the most real estate operationss right now include PLACE, Keller Williams Realty, and Virginia Tech, with the largest share of openings in California, Texas, and New York, based on current listings on Migrate Mate as of August 2026. Large REITs, national property management firms, and commercial brokerage platforms consistently post the highest volume of roles.
How many real estate operations jobs are remote?
About 31% of real estate operations openings are fully remote or hybrid as of August 2026, with on-site requirements remaining most common for roles involving physical property oversight. Sub-areas like lease administration, transaction coordination, and data analytics tend to offer the most remote or hybrid flexibility within the field.
How do you become a real estate operations?
Start by earning a bachelor's degree in real estate, business, or a related discipline, then build hands-on experience through coordinator or analyst roles at a property management company, REIT, or commercial brokerage. Learn the dominant property management platforms in your target asset class, pursue a certification such as CPM or RPA, and develop skills in lease administration, budgeting, and vendor coordination to move into mid-level and senior positions.
Can you get a real estate operations job with little experience?
Yes, entry-level real estate operations roles such as property coordinator, operations assistant, and leasing administrator regularly hire candidates with limited direct experience. Employers in this space respond well to transferable skills in facilities coordination, customer service, or project administration. Demonstrating familiarity with property management software and an understanding of lease structures gives you a concrete edge even without prior real estate titles on your resume.
What does the real estate operations interview process look like?
The process typically begins with a recruiter or HR screening call, followed by a technical or behavioral interview with the hiring manager focused on portfolio management scenarios, software proficiency, and problem-solving under vendor or tenant pressure. Senior roles often include a case study or presentation covering a capital project, budget variance, or lease negotiation. Final rounds usually involve a panel with department leads or regional directors.
Where can I find and apply to real estate operations jobs?
You can find and apply to real estate operations jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your asset class experience and seniority level, then apply directly to each listing that fits.
See All 85 Real Estate Operations Jobs
Find roles that match your experience and apply in just a few clicks.
Find Real Estate Operations Jobs