Field Operations Supervisor Jobs
Field Operations Supervisor jobs are open across logistics, utilities, construction, manufacturing, and telecom, at levels from lead operator to senior supervisor, with specializations in fleet management, field crew leadership, and safety compliance. See the openings below and apply to the ones that match your experience.
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Welcome!
Manages production of all field employees who are installing, maintaining, and servicing residential equipment and accessories. Oversees daily work and ensures adequate staffing to meet customer needs, assists technicians with unusual or difficult assignments, trains and coaches employees, ensures that safety rules and practices are followed, and conducts quality-control checks on completed work. As needed due to staffing and customer needs, performs service, maintenance, and installation work. Work is performed under the direction of the Branch Manager.
Key Responsibilities:
- Work directly with RSC’s and Managers to schedule and communicate install availability
- Manage the production schedule- monitor upcoming work to be performed in order to schedule and assign technicians and/or crews to maximize productivity and to meet the needs of the customer
- Create job folders to be sure warehouse supervisor and technicians are prepared for upcoming installs
- Process Job folders after install completion- Line item all PO’s, enter all equipment serial numbers into Stars, ensure accurate Job Pay Worksheets and Warehouse pull sheets, verify completion of all on-site paperwork and customer signatures
- Collect, correct and submit timesheets; Timestamp all tickets in Stars
- Verify all jobs have had permits pulled and file all permits accordingly
- Work with 3rd party vendors and coordinate with customers to ensure any damages incurred during install are handled to the customers satisfaction
- Track technician performance- Monitor for areas of improvement and reward technicians for going above and beyond
- Be available by phone during evening and weekends to ensure all install operations are running smoothly and weekend sales get scheduled as needed
- Monitor shipping/ receiving and perform monthly inventory of equipment and parts to ensure accuracy of department budgets
- Participate in new hire interviews to ensure proper staffing
- Conducts regular meetings with technicians and helpers on such matters as reviewing past performance and areas of concern; conducting training on lead generation; customer service, and company products and services; reinforcing safety rules and practices, and current and future goals and objectives
- Conducts quality-control review of assessments of completed work performed to ensure work is performed in accordance with company practices and processes, expected workmanship, and efficiency and effectiveness
- Trains employees on company processes and procedures, and safety rules and practices
- Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
- Ensures company property, vehicles, and tools are being used, maintained and properly accounted for
- Represent the company professionally, honestly, and ethically in all business matters and activities
- Ensures that the company vehicles are properly stocked, that defective warranty parts are returned to
- the Branch and that vehicle standard stock is ordered/replenished as needed. As needed, completes
- material requisition forms and other related administrative activities
- Demonstrates leadership to the field staff in the areas of customer focus and customer service; following company policies, procedures, and safety guidelines
- Reviews and monitor upcoming work to be performed in order to schedule and assign technicians and/or crews to maximize productivity and to meet the needs of the customer
- Conducts regular meetings with installers and helpers on such matters as reviewing past performance and areas of concern; conducting training on lead generation; customer service, and company
- products and services; reinforcing safety rules and practices, and current and future goals and objectives
- Serves as a resource to the sales staff on technical issues regarding products and services
- Assists the Branch Manager with administrative tasks and other duties as needed or assigned
- As needed to meet customer needs, performs service, maintenance, and installation work
- Performs similar/other duties as needed or assigned.
Qualifications:
High school diploma or GED with additional training in HVAC with NATE certification preferred.
Five years experience servicing or installing residential heating, air conditioning, and ventilation equipment.
Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area.
Demonstrated basic leadership skills.
Demonstrated ability to train others in technical skills and effective customer service.
Effective communication skills to communicate with customer and resolve customer issues,complaints, or concerns.
Effective and efficient time-management and organizational skills.
Advanced skills in servicing residential heating, air conditioning, and ventilation equipment as well as related accessories.
Proficient mechanical aptitude and the ability to operate all necessary tools and equipment.
Proficient and able to operate all necessary tools and equipment to perform various service projects.
Proficient at reading wiring diagrams and blueprints as well as troubleshoot problems with electrical,refrigerant, and duct systems on residential HVAC equipment.
Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all residential systems with no supervision.
Proficient and able to install a basic duct fitting.
Advance skills in troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with no supervision.
Ability to calculate heat gain and loss on residential buildings using approved methods.
Valid driver’s license with acceptable driving record.
Available to work flexible hours and on-call shifts as needed.
Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds.
What Do We Offer You as a Service Experts Employee?
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.
- Competitive Pay, including incentive opportunities for many positions
- Paid Time Off and Company Holiday Pay
- Medical /Dental /Vision Insurance programs
- 401(k) Retirement Savings Plan with company matching contributions
- Life Insurance, for you and options you can elect for your family
- Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
- Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
- World Class Training opportunities through our Experts University
- Career Development opportunities
Minimum Experience: 4+ years Minimum Education: High School Diploma/GED
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com
Welcome!
Manages production of all field employees who are installing, maintaining, and servicing residential equipment and accessories. Oversees daily work and ensures adequate staffing to meet customer needs, assists technicians with unusual or difficult assignments, trains and coaches employees, ensures that safety rules and practices are followed, and conducts quality-control checks on completed work. As needed due to staffing and customer needs, performs service, maintenance, and installation work. Work is performed under the direction of the Branch Manager.
Key Responsibilities:
- Work directly with RSC’s and Managers to schedule and communicate install availability
- Manage the production schedule- monitor upcoming work to be performed in order to schedule and assign technicians and/or crews to maximize productivity and to meet the needs of the customer
- Create job folders to be sure warehouse supervisor and technicians are prepared for upcoming installs
- Process Job folders after install completion- Line item all PO’s, enter all equipment serial numbers into Stars, ensure accurate Job Pay Worksheets and Warehouse pull sheets, verify completion of all on-site paperwork and customer signatures
- Collect, correct and submit timesheets; Timestamp all tickets in Stars
- Verify all jobs have had permits pulled and file all permits accordingly
- Work with 3rd party vendors and coordinate with customers to ensure any damages incurred during install are handled to the customers satisfaction
- Track technician performance- Monitor for areas of improvement and reward technicians for going above and beyond
- Be available by phone during evening and weekends to ensure all install operations are running smoothly and weekend sales get scheduled as needed
- Monitor shipping/ receiving and perform monthly inventory of equipment and parts to ensure accuracy of department budgets
- Participate in new hire interviews to ensure proper staffing
- Conducts regular meetings with technicians and helpers on such matters as reviewing past performance and areas of concern; conducting training on lead generation; customer service, and company products and services; reinforcing safety rules and practices, and current and future goals and objectives
- Conducts quality-control review of assessments of completed work performed to ensure work is performed in accordance with company practices and processes, expected workmanship, and efficiency and effectiveness
- Trains employees on company processes and procedures, and safety rules and practices
- Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
- Ensures company property, vehicles, and tools are being used, maintained and properly accounted for
- Represent the company professionally, honestly, and ethically in all business matters and activities
- Ensures that the company vehicles are properly stocked, that defective warranty parts are returned to
- the Branch and that vehicle standard stock is ordered/replenished as needed. As needed, completes
- material requisition forms and other related administrative activities
- Demonstrates leadership to the field staff in the areas of customer focus and customer service; following company policies, procedures, and safety guidelines
- Reviews and monitor upcoming work to be performed in order to schedule and assign technicians and/or crews to maximize productivity and to meet the needs of the customer
- Conducts regular meetings with installers and helpers on such matters as reviewing past performance and areas of concern; conducting training on lead generation; customer service, and company
- products and services; reinforcing safety rules and practices, and current and future goals and objectives
- Serves as a resource to the sales staff on technical issues regarding products and services
- Assists the Branch Manager with administrative tasks and other duties as needed or assigned
- As needed to meet customer needs, performs service, maintenance, and installation work
- Performs similar/other duties as needed or assigned.
Qualifications:
High school diploma or GED with additional training in HVAC with NATE certification preferred.
Five years experience servicing or installing residential heating, air conditioning, and ventilation equipment.
Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area.
Demonstrated basic leadership skills.
Demonstrated ability to train others in technical skills and effective customer service.
Effective communication skills to communicate with customer and resolve customer issues,complaints, or concerns.
Effective and efficient time-management and organizational skills.
Advanced skills in servicing residential heating, air conditioning, and ventilation equipment as well as related accessories.
Proficient mechanical aptitude and the ability to operate all necessary tools and equipment.
Proficient and able to operate all necessary tools and equipment to perform various service projects.
Proficient at reading wiring diagrams and blueprints as well as troubleshoot problems with electrical,refrigerant, and duct systems on residential HVAC equipment.
Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all residential systems with no supervision.
Proficient and able to install a basic duct fitting.
Advance skills in troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with no supervision.
Ability to calculate heat gain and loss on residential buildings using approved methods.
Valid driver’s license with acceptable driving record.
Available to work flexible hours and on-call shifts as needed.
Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds.
What Do We Offer You as a Service Experts Employee?
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.
- Competitive Pay, including incentive opportunities for many positions
- Paid Time Off and Company Holiday Pay
- Medical /Dental /Vision Insurance programs
- 401(k) Retirement Savings Plan with company matching contributions
- Life Insurance, for you and options you can elect for your family
- Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
- Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
- World Class Training opportunities through our Experts University
- Career Development opportunities
Minimum Experience: 4+ years Minimum Education: High School Diploma/GED
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com
Field Operations Supervisor Jobs by Experience Level
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Find JobsField Operations Supervisor Job Market
Who's Hiring
Top Industries Hiring
- Energy
What Employers Look For
The qualifications that appear most often in field operations supervisor jobs.
- 3-5 years of field operations or crew supervision experience in a relevant industry
- Demonstrated knowledge of OSHA safety standards and regulatory compliance
- Experience managing work orders, schedules, and field team performance metrics
- Valid driver's license, CDL, or industry-specific equipment certifications where required
- Proficiency with field service management software or mobile workforce tools
- Associate or bachelor's degree in operations management, engineering technology, or a related field
Tips for Your Field Operations Supervisor Job Search
Quantify crew and asset outcomes
Field operations supervisor resumes that list specific crew sizes managed, safety incident reductions, or equipment uptime improvements get more callbacks than ones that only list duties. Pull exact figures from your last performance reviews before you apply.
Match certifications to each posting
Postings vary widely on whether they require OSHA 10, OSHA 30, a CDL, or industry-specific safety certs. Read the requirements section carefully and call out your matching certifications in the same language the posting uses.
Apply early to roles that fit
Migrate Mate lists field operations supervisor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by operational environment
Filtering by industry narrows your search to environments where your hands-on experience transfers directly. A background in utility line operations and one in last-mile delivery both fall under field ops supervision, but hiring managers treat them differently.
Prepare scenario answers for safety incidents
Interviewers for field supervisor roles almost always ask how you handled a safety violation or near-miss on your crew. Prepare two concrete examples in the situation-action-result format before your first phone screen.
Negotiate shift structure alongside base pay
Field operations roles often involve rotating shifts, on-call duties, or hazard pay components that affect your total compensation. Ask during the offer stage exactly how shifts are scheduled and whether on-call hours are compensated separately.
Field Operations Supervisor Jobs: Frequently Asked Questions
Which companies are hiring the most field operations supervisors?
Veolia, Amazon, and Ezee Fiber are hiring the most field operations supervisors right now, with openings concentrated in Texas, California, and Florida, based on current listings on Migrate Mate as of August 2026. Hiring volume shifts seasonally, so checking listings frequently gives you an advantage over candidates who apply in batches.
How many field operations supervisor jobs are remote?
About 29% of field operations supervisor openings are fully remote or hybrid as of August 2026, reflecting the hands-on nature of most field supervisor roles. The sub-areas most likely to allow remote or hybrid arrangements are scheduling coordination, reporting, and dispatch oversight rather than direct crew supervision on a job site.
How do you become a field operations supervisor?
Start by building at least several years of direct field experience in your target industry, whether that is utilities, logistics, construction, or telecom. Move into a lead technician or team lead role to demonstrate crew oversight ability. Earn the safety certifications most common in your sector, such as OSHA 30, and document measurable outcomes from your leadership experience before applying to supervisor postings.
Can you get hired as a field operations supervisor without direct supervisory experience?
Yes, especially if you've acted as a de facto team lead, trained newer field workers, or coordinated schedules and work orders informally. Highlight those responsibilities explicitly on your resume rather than listing only your technical duties. Some employers, particularly in utilities and telecom, promote experienced field technicians into supervisor roles without requiring a formal prior title.
What does the field operations supervisor interview process look like?
Most hiring processes include an initial phone screen focused on your field background and certifications, followed by a panel or in-person interview with an operations manager and sometimes an HR representative. Expect scenario-based questions about safety incidents, scheduling conflicts, and underperforming crew members. Some employers add a site walkthrough or practical assessment before extending an offer.
Where can I find and apply to field operations supervisor jobs?
You can find and apply to field operations supervisor jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your industry background and experience level, then apply directly to each listing that fits. Applying to well-matched openings as soon as they post gives you the best chance of moving forward in the hiring process.
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Find roles that match your experience and apply in just a few clicks.
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