Office Operations Manager Jobs
Office Operations Manager jobs are open across corporate services, healthcare, education, nonprofits, and logistics, with specializations in facilities management, administrative leadership, and process improvement, from entry-level coordinator to senior director. See the openings below and apply to the ones that match your experience.
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HVAC Office & Operations Manager — HVAC Industry Experience REQUIRED
We are ONLY considering applicants with a minimum of 3 years of direct administrative or operational experience working for an HVAC service and installation company.
This is NOT an entry-level position and we are NOT looking for a general office manager who needs to learn the HVAC industry.
We need someone who already understands HVAC service calls, technician dispatching, maintenance agreements, equipment installations, estimates, invoices and the day-to-day challenges of running a heating and air-conditioning business.
If you have never worked in the administrative or operations department of an HVAC company, please do not apply.
About Hurricane Air
Hurricane Air Conditioning of SWFL is a locally owned heating and air-conditioning company serving Southwest Florida since 2000.
We're looking for an experienced HVAC Office & Operations Manager who can take ownership of daily office operations, support our field technicians, lead our customer service team and help us deliver an exceptional customer experience.
We need someone who understands the pace of an HVAC company and can make informed decisions without needing to be taught how the industry works.
What You'll Be Responsible For
HVAC Dispatching & Service Operations
- Oversee daily scheduling and dispatching of HVAC service technicians.
- Understand the difference between demand service calls, maintenance visits, warranty calls, callbacks and installation appointments.
- Coordinate emergency calls, schedule changes, technician availability and customer expectations.
- Monitor jobs from booking through completion.
- Ensure technicians communicate findings, estimates, required parts and job status accurately.
HVAC Administrative Operations
- Manage customer records, service histories, estimates, invoices and job documentation.
- Coordinate equipment orders, supply house purchases and installation scheduling.
- Understand HVAC maintenance agreements and customer membership programs.
- Oversee estimate follow-ups, outstanding invoices and customer communication.
- Assist with warranty claims, equipment registrations, permitting coordination and job costing.
- Maintain accurate records in HVAC field service management software.
Customer Service & Team Leadership
- Supervise and coach customer service representatives and dispatchers.
- Ensure calls are answered professionally and appointments are booked accurately.
- Handle escalated customer concerns and service-related complaints.
- Monitor missed calls, unscheduled leads and outstanding customer follow-ups.
- Hold office staff accountable for performance, communication and follow-through.
Operations & Accountability
- Monitor daily booked calls, completed jobs, estimates, sales opportunities and revenue.
- Identify scheduling inefficiencies, lost opportunities and administrative bottlenecks.
- Develop and enforce standard operating procedures.
- Coordinate with ownership to improve efficiency, profitability and customer satisfaction.
REQUIRED Qualifications — Non-Negotiable
Applicants MUST meet ALL of the following:
- Minimum 3 years of administrative or operations experience employed directly by an HVAC service and installation company.
- Hands-on experience with HVAC dispatching, scheduling, customer service, invoicing, or service coordination.
- Working knowledge of HVAC service terminology, equipment replacements, maintenance agreements, warranty calls and repair workflows.
- Experience using HVAC field service management software such as ServiceTitan, Housecall Pro, Service Fusion, FieldEdge, or a comparable system.
- Previous experience leading office employees, coordinating service operations, or supervising dispatchers/CSRs.
- Ability to manage multiple service calls, technician schedules and customer priorities in a fast-paced environment.
- Strong communication, organizational, problem-solving and computer skills.
Preferred Qualifications
- Previous HVAC Office Manager, Service Manager, Dispatch Manager, or Operations Manager experience.
- Experience with ServiceTitan.
- Knowledge of HVAC supply houses, equipment ordering, permitting and warranty processes.
- Experience tracking HVAC performance metrics, job costing and revenue.
- Familiarity with Google Workspace, Excel/Google Sheets and QuickBooks.
Who Will Succeed Here?
Someone who has already worked behind the scenes at an HVAC company and understands what it takes to keep technicians productive, customers informed and jobs moving.
You should be comfortable answering questions such as:
- What do you do when a technician is running behind and has three more appointments scheduled?
- How do you prioritize a no-cooling call versus a routine maintenance appointment?
- What happens administratively between selling an A/C replacement and completing the installation?
- How do you follow up on an unsold HVAC repair estimate?
If these situations are familiar because you've handled them in an HVAC office, we'd like to hear from you.
How to Apply
To be considered, your application MUST clearly identify:
- The HVAC companies where you previously worked.
- Your job titles and dates of employment.
- The HVAC administrative responsibilities you personally performed.
- The field service software you have used.
Applications without verifiable HVAC administrative experience will not be considered.
We're looking for an experienced HVAC professional who is ready to contribute from day one.
Hurricane Air Conditioning of SWFL
More Than Just A/C. We're Your Neighbors.
Pay: $52,000.00 - $65,700.00 per year
Application Question(s):
- How many years of direct HVAC office/administrative experience do you have?
- Have you worked directly for an HVAC service or installation company in an administrative, dispatch, or operations role?
- Which HVAC field service software have you used professionally?
- Which HVAC company or companies did you work for, and what were your job titles?
- Describe how you would handle an HVAC technician running behind schedule with two remaining service calls.
- Walk us through the office process from an approved A/C replacement estimate to a completed installation.
Work Location: In person
Top Cities Hiring Office Operations Managers
Explore office operations manager openings in the cities hiring most right now.
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Find JobsOffice Operations Manager Job Market
Who's Hiring
- Liberty Tax25
- Ascension16
- Power Home Remodeling10
- State of Florida9
- Henry Ford Health6
Top Industries Hiring
- Healthcare & Medical Services
- Investment & Asset Management
- Manufacturing
- Agriculture & Farming
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in office operations manager jobs.
- 3 to 5 years of experience managing office or administrative operations
- Proficiency with productivity and workplace management software such as Google Workspace or Microsoft 365
- Experience managing vendor relationships, facilities, and service contracts
- Strong project management skills with the ability to juggle competing priorities
- Bachelor's degree in business administration, management, or a related field
- Familiarity with budgeting, procurement processes, and expense tracking
Tips for Your Office Operations Manager Job Search
Quantify your operational impact concretely
Office operations manager resumes get stronger when you replace vague duties with measurable outcomes. List the number of vendors you managed, headcount you supported, or budget you oversaw. Hiring managers scan for proof you ran something, not just assisted with it.
Highlight cross-functional coordination experience
Many office operations manager postings require managing relationships across HR, IT, finance, and facilities simultaneously. Call out specific cross-departmental projects you owned, not just the departments you worked near. That distinction separates you from purely administrative candidates.
Apply early to roles that fit
Migrate Mate lists office operations manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by environment and scale
Filter your search by company size and work setting. A startup's office operations manager owns everything from lease negotiations to IT setup, while an enterprise role is narrower and process-heavy. Matching your background to the right scale improves your fit from the first screen.
Prepare for scenario-based interview questions
Interviewers for office operations roles consistently ask how you handled a facilities emergency, a vendor dispute, or a sudden headcount change. Prepare two or three specific stories that show you diagnosed a problem, acted with limited information, and resolved it without escalating every decision.
Negotiate scope before you negotiate salary
Before accepting an offer, confirm what the role actually owns: budget authority, vendor contracts, direct reports, and reporting line. Office operations manager titles vary widely in actual authority, and scoping the role correctly protects you from stepping into a coordinator-level job with a manager title.
Office Operations Manager Jobs: Frequently Asked Questions
Which companies are hiring the most office operations managers?
Liberty Tax, Ascension, and Power Home Remodeling are hiring the most office operations managers right now, with openings concentrated in Florida, California, and New York, based on current listings on Migrate Mate as of November 2026. Hiring tends to cluster at companies undergoing rapid headcount growth or office consolidation.
How many office operations manager jobs are remote?
About 24% of office operations manager openings are fully remote or hybrid as of November 2026, though fully remote roles are less common than hybrid arrangements given the facilities and in-person coordination responsibilities the role typically carries. Functions like vendor management, budget oversight, and policy work are most likely to be offered with flexible schedules.
How do you become an office operations manager?
Most office operations managers start in administrative coordinator or executive assistant roles and build up by taking ownership of specific operational functions like facilities, vendor contracts, or event logistics. From there, demonstrating that you can manage a budget, lead a cross-functional project, and supervise support staff is what moves you into a management title. Certifications in project management can strengthen your candidacy but are rarely required.
Can you get an office operations manager job with little experience?
Yes, some employers hire candidates with two or fewer years of experience into junior office operations manager roles, particularly at startups or small businesses where the title covers a wide range of hands-on work. Your best approach is to apply to companies with fewer than 100 employees, where operational ownership is broader and candidates are evaluated more on adaptability than on years of pure management experience.
What does the office operations manager interview process look like?
Most hiring processes for office operations manager roles run three to four stages. A recruiter screen is typically followed by a hiring manager conversation focused on your operational experience and management style. A final round often includes a practical case or scenario exercise, such as walking through how you would handle a vendor contract renewal or an office relocation. Some employers add a panel interview with department leads you would work alongside day to day.
Where can I find and apply to office operations manager jobs?
You can find and apply to office operations manager jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your experience level, preferred location, and work setting, then apply directly to each listing that fits.
See All 425+ Office Operations Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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