Risk Operations Specialist Jobs
Risk Operations Specialist jobs are open across fintech, banking, insurance, and healthtech, from entry-level analyst to senior and lead roles, with specializations in fraud detection, compliance operations, and credit risk. Find a role that fits from the openings below and apply directly.
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Position Summary
The National Operations Manager, Commercial Risk serves as a recognized subject matter expert responsible for optimizing operational processes and ensuring service excellence across the Commercial Risk segment nationally. This role drives consistency in workflows, compliance, and client servicing standards, while partnering with regional leaders and cross-functional teams to implement best practices and operational improvements. The incumbent operates with significant autonomy and influences enterprise-level decisions related to operational efficiency and client experience.
Primary Responsibilities
- Develop and implement national operational standards and best practices for Commercial Risk servicing and support functions.
- Identify inefficiencies and lead initiatives to streamline workflows, improve accuracy, and enhance productivity across regions.
- Ensure adherence to regulatory requirements, internal controls, and audit standards; monitor risk and implement corrective actions.
- Collaborate with IT and business leaders to optimize agency management systems and leverage automation tools for operational efficiency.
- Establish KPIs and reporting dashboards to measure operational effectiveness and drive continuous improvement.
- Partner with regional operations leaders, client service teams, and senior management to align operational initiatives with business objectives.
- Provide guidance and subject matter expertise to regional teams on operational policies, procedures, and system utilization.
- Lead operational integration efforts during mergers, acquisitions, or organizational restructuring.
Required Knowledge, Skills & Abilities
- Advanced knowledge of operational best practices and process improvement methodologies.
- Strong analytical and problem-solving skills with ability to interpret data and drive decisions.
- Excellent communication and stakeholder management skills.
- Proficiency in Microsoft Office Suite and familiarity with agency management platforms.
- Ability to influence and lead cross-functional initiatives without direct authority.
Qualifications
- Bachelor’s degree in business, risk management, or related field.
- 6–8 years in insurance brokerage operations, with demonstrated expertise in Commercial Risk and process improvement.
- Strong understanding of commercial insurance workflows, compliance requirements, and agency management systems.
- Experience with national or multi-regional operational oversight and change management initiatives.
The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.
Position Summary
The National Operations Manager, Commercial Risk serves as a recognized subject matter expert responsible for optimizing operational processes and ensuring service excellence across the Commercial Risk segment nationally. This role drives consistency in workflows, compliance, and client servicing standards, while partnering with regional leaders and cross-functional teams to implement best practices and operational improvements. The incumbent operates with significant autonomy and influences enterprise-level decisions related to operational efficiency and client experience.
Primary Responsibilities
- Develop and implement national operational standards and best practices for Commercial Risk servicing and support functions.
- Identify inefficiencies and lead initiatives to streamline workflows, improve accuracy, and enhance productivity across regions.
- Ensure adherence to regulatory requirements, internal controls, and audit standards; monitor risk and implement corrective actions.
- Collaborate with IT and business leaders to optimize agency management systems and leverage automation tools for operational efficiency.
- Establish KPIs and reporting dashboards to measure operational effectiveness and drive continuous improvement.
- Partner with regional operations leaders, client service teams, and senior management to align operational initiatives with business objectives.
- Provide guidance and subject matter expertise to regional teams on operational policies, procedures, and system utilization.
- Lead operational integration efforts during mergers, acquisitions, or organizational restructuring.
Required Knowledge, Skills & Abilities
- Advanced knowledge of operational best practices and process improvement methodologies.
- Strong analytical and problem-solving skills with ability to interpret data and drive decisions.
- Excellent communication and stakeholder management skills.
- Proficiency in Microsoft Office Suite and familiarity with agency management platforms.
- Ability to influence and lead cross-functional initiatives without direct authority.
Qualifications
- Bachelor’s degree in business, risk management, or related field.
- 6–8 years in insurance brokerage operations, with demonstrated expertise in Commercial Risk and process improvement.
- Strong understanding of commercial insurance workflows, compliance requirements, and agency management systems.
- Experience with national or multi-regional operational oversight and change management initiatives.
The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.
Risk Operations Specialist Jobs by Experience Level
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Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Science & Research
- Technology & Software
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in risk operations specialist jobs.
- Experience with fraud detection, transaction monitoring, or credit risk workflows
- Proficiency in SQL for querying and analyzing large datasets
- Familiarity with risk tools such as Salesforce, Kount, or proprietary case management systems
- Bachelor's degree in finance, business, economics, or a related field
- Knowledge of AML, KYC, or regulatory compliance frameworks
- Strong written communication skills for documenting case findings and escalations
Tips for Your Risk Operations Specialist Job Search
Quantify fraud losses you prevented
Hiring managers in risk ops want outcomes, not responsibilities. Reframe your resume bullets around dollar amounts of fraud caught, false-positive rates reduced, or case volumes processed. Concrete figures cut through generic claims every other applicant makes.
Tailor your resume to the risk type
Fraud risk, credit risk, and compliance operations are distinct tracks. Read each job posting carefully and mirror its terminology. A resume optimized for fraud detection looks different from one targeting AML or credit underwriting operations.
Apply early to roles that fit
Migrate Mate lists risk operations specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name your tools
Risk ops roles vary widely in their tech stack. Filter for postings that mention platforms you already use, such as Salesforce, Kount, Socure, or Tableau. Matching your exact tools to a job's requirements gives your application a concrete edge at the screening stage.
Prepare a case walkthrough for interviews
Most risk ops interviews include a scenario question where you walk through how you'd investigate a suspicious transaction or flag a policy exception. Practicing a structured, step-by-step explanation of a real case you handled will set you apart from candidates who speak only in generalities.
Negotiate using the full compensation picture
Risk ops roles often include performance bonuses tied to fraud recovery metrics or SLA compliance. Before accepting an offer, ask specifically how variable pay is calculated and what a typical payout looks like for someone in your level and function.
Risk Operations Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most risk operations specialists?
The companies hiring the most risk operations specialists right now include OpenAI, Stripe, and Walmart, with the largest share of openings in California, Texas, and Virginia, based on current listings on Migrate Mate as of September 2026. Fintech platforms and large financial institutions tend to maintain the highest and most consistent hiring volume for this role.
How many risk operations specialist jobs are remote?
About 73% of risk operations specialist openings are fully remote or hybrid as of September 2026, making it one of the more flexible roles in the finance and operations space. Sub-areas like fraud review, transaction monitoring, and compliance case management tend to offer the highest share of remote arrangements, while roles requiring on-site collaboration with legal or underwriting teams are more often in-office.
How do you become a risk operations specialist?
Start by building foundational knowledge in fraud, credit, or compliance operations through a relevant degree or entry-level analyst role. Develop SQL skills and hands-on experience with case management or transaction monitoring tools. Pursue certifications in fraud examination or AML compliance to strengthen your profile. From there, apply to junior risk ops roles and move into specialist positions as you build a portfolio of cases handled and metrics improved.
Can you get a risk operations specialist job with little or no experience?
Yes, entry-level risk operations specialist roles exist, particularly at fintechs and payment processors that hire analysts for fraud review queues. Employers at this level typically prioritize attention to detail, comfort with data, and basic knowledge of fraud or compliance concepts over years of experience. Demonstrating SQL ability, even through a personal project or online course, and framing any customer service or data analysis background in risk-relevant terms will strengthen applications significantly.
What does the risk operations specialist interview process look like?
The process typically begins with a recruiter screen focused on your background and tool familiarity, followed by a hiring manager interview that covers how you approach fraud investigation or risk decisions. Many employers include a technical or analytical exercise, such as reviewing a mock transaction dataset or walking through a case scenario. Final rounds often involve a panel with cross-functional stakeholders from compliance, product, or legal teams who assess your communication and judgment under ambiguous conditions.
Where can I find and apply to risk operations specialist jobs?
You can find and apply to risk operations specialist jobs on Migrate Mate, which lists current openings from across the United States. Find the roles that fit your background and apply directly to each listing from the results on this page.
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