Shift Lead Jobs
Shift Lead jobs are open across retail, food service, manufacturing, and healthcare, from entry-level to experienced supervisory roles, with specializations in team scheduling, inventory management, and customer experience operations. Find a role that fits from the openings below and apply directly.
Find Shift Lead JobsOverview
Showing 5 of 491+ Shift Lead jobs
INTRODUCTION
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
ROLE AND RESPONSIBILITIES
The role of the Shift Lead is to perform the duties of a Client Services Coordinator or Vet Assistant when not filling in or assisting the Practice Manager or Chief of Staff in guiding the team to maximize productivity and profitability of the hospital. This position works with the Practice Manager and/or Chief of Staff (COS) to ensure effective communication with all clients and internal stakeholders and colleagues.
The right person for this job takes great enjoyment in:
- Assisting and supporting the hospital leadership in developing an efficient, productive team that provides the highest quality care and service to the most pets and clients.
- Following Banfield protocols and practices, focusing the team to achieve practice priorities while building our culture and brand.
- Day-to-day supervision of the team when called upon and ensuring quality medical care, exceptional client service, associate engagement and maximum productivity.
- Helping create an environment where a team can deliver quality, efficient and effective veterinary care to pets and fostering an environment that engages associates, where associates do their best and feel good about being a member of the team.
- Providing professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues.
- Assisting in effectively scheduling associates to meet client needs according, while proactively planning time off and CE scheduling.
- Ensuring compliance with all practice policies and procedures.
- Ensuring adherence to Banfield dress and grooming guidelines.
A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communications. Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal. Banfield offers all associates a generous benefits package including 401(k), paid time off and Optimum Wellness Plans® for your pets. In addition, medical, vision and dental insurance is offered to associates based on eligibility.
BASIC QUALIFICATIONS
- You must have a minimum of two years of veterinary hospital experience.
- You must believe preventive care is the best and only way to achieve a long and healthy life for each pet.
- You must embrace and thrive on providing exceptional client and pet experiences.
- You must be available to work weekend and evening shifts.
- You must be comfortable working in an environment with loud noise and strong smells.
- You must be 18 years of age or older.
PREFERRED QUALIFICATIONS
- We are a drug-free, smoke-free, equal opportunity employer.
COMPENSATION
The pay range for this role is hourly.
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
- Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
- Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
- Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
- Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
- Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
- Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
- Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.
- Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
- Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
- Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
- Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
- Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
- Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
- Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
- Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
- Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
- Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
- Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
- Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
- Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk ().
Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
INTRODUCTION
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
ROLE AND RESPONSIBILITIES
The role of the Shift Lead is to perform the duties of a Client Services Coordinator or Vet Assistant when not filling in or assisting the Practice Manager or Chief of Staff in guiding the team to maximize productivity and profitability of the hospital. This position works with the Practice Manager and/or Chief of Staff (COS) to ensure effective communication with all clients and internal stakeholders and colleagues.
The right person for this job takes great enjoyment in:
- Assisting and supporting the hospital leadership in developing an efficient, productive team that provides the highest quality care and service to the most pets and clients.
- Following Banfield protocols and practices, focusing the team to achieve practice priorities while building our culture and brand.
- Day-to-day supervision of the team when called upon and ensuring quality medical care, exceptional client service, associate engagement and maximum productivity.
- Helping create an environment where a team can deliver quality, efficient and effective veterinary care to pets and fostering an environment that engages associates, where associates do their best and feel good about being a member of the team.
- Providing professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues.
- Assisting in effectively scheduling associates to meet client needs according, while proactively planning time off and CE scheduling.
- Ensuring compliance with all practice policies and procedures.
- Ensuring adherence to Banfield dress and grooming guidelines.
A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communications. Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal. Banfield offers all associates a generous benefits package including 401(k), paid time off and Optimum Wellness Plans® for your pets. In addition, medical, vision and dental insurance is offered to associates based on eligibility.
BASIC QUALIFICATIONS
- You must have a minimum of two years of veterinary hospital experience.
- You must believe preventive care is the best and only way to achieve a long and healthy life for each pet.
- You must embrace and thrive on providing exceptional client and pet experiences.
- You must be available to work weekend and evening shifts.
- You must be comfortable working in an environment with loud noise and strong smells.
- You must be 18 years of age or older.
PREFERRED QUALIFICATIONS
- We are a drug-free, smoke-free, equal opportunity employer.
COMPENSATION
The pay range for this role is hourly.
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
- Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
- Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
- Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
- Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
- Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
- Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
- Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.
- Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
- Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
- Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
- Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
- Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
- Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
- Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
- Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
- Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
- Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
- Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
- Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
- Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk ().
Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
See All 491+ Shift Lead Jobs
Jump back to the full list of openings and apply to any shift lead role that fits.
Find Shift Lead JobsShift Lead Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- DoorDash91
- And Go Concepts55
- Walgreens51
- KFC46
- Banfield Pet Hospital23
Top Industries Hiring
- Food & Beverage200
- Retail70
- Technology & Software68
- Hospitality & Tourism46
- E-Commerce & Online Marketplaces36
What Employers Look For
The qualifications that appear most often in shift lead jobs.
- 1-3 years of experience in a supervisory or lead role in retail, food service, or operations
- Demonstrated ability to open or close a location and manage a small team independently
- Proficiency with point-of-sale systems, scheduling software, or inventory management tools
- Strong conflict resolution and employee coaching skills with a calm, direct communication style
- High school diploma or equivalent required, with some employers preferring an associate degree
- Food Handler or ServSafe certification for roles in restaurant, grocery, or food production environments
Tips for Your Shift Lead Job Search
Quantify your team oversight on your resume
Shift lead resumes that list how many direct reports you supervised and what metrics you were accountable for, shrink, speed of service, throughput, stand out far more than ones that only list duties. Pull exact figures from your performance reviews.
Highlight cross-training and coverage experience
Employers hiring shift leads want someone who can step into any station when coverage drops. If you've trained employees across multiple departments or roles, call that out explicitly in your resume's experience section, not just a generic summary line.
Filter openings by shift type before applying
Shift lead roles are often listed without specifying whether they're overnight, weekend, or split shifts. Read the full posting carefully and match the schedule to your actual availability before applying, mismatches are a common reason offers fall through.
Apply early to roles that fit
Migrate Mate lists shift lead openings from across the United States in one place, so you can find roles that match and apply directly to each listing. Getting your application in early matters most for hourly supervisory roles, which often close quickly.
Prepare conflict resolution examples for interviews
Shift lead interviews almost always include a behavioral question about handling an employee dispute or a difficult customer mid-shift. Prepare two specific examples using the situation, your action, and the outcome, vague answers rarely advance candidates past the first round.
Negotiate schedule flexibility alongside pay
When an offer comes, shift leads often have room to negotiate which shifts they own, not just compensation. Locking in a preferred shift rotation at the offer stage is far easier than changing it after you've started, so raise it before you accept.
Shift Lead Jobs: Frequently Asked Questions
Which companies are hiring the most shift leads?
The companies hiring the most shift leads right now include DoorDash, And Go Concepts, and Walgreens, with the largest share of openings in North Carolina, Arizona, and Florida, based on current listings on Migrate Mate as of June 2026. Retail chains, quick-service restaurants, and distribution centers consistently post the highest volume of shift lead openings nationwide.
How many shift lead jobs are remote?
About 0% of shift lead openings are fully remote or hybrid as of June 2026, which is low compared to most job categories because the role is fundamentally hands-on. The sub-areas most likely to offer remote or hybrid arrangements are back-office coordination, scheduling, and some call center team lead functions that carry the shift lead title.
How do you become a shift lead?
Most shift leads are promoted internally after demonstrating reliability and the ability to handle responsibility without direct supervision. To position yourself, consistently volunteer for closing or opening duties, take on training new hires, and ask your manager for feedback on leadership skills. If you're entering from outside, apply to roles that list lead or key holder as an entry point and build upward from there.
Can you get hired as a shift lead with little or no experience?
Yes, some employers hire candidates into shift lead roles with limited formal supervisory experience, especially in high-turnover industries like fast food and retail. What matters most is showing that you can stay calm under pressure, communicate clearly with a team, and follow operational procedures without hand-holding. Emphasize any informal leadership you've done, such as training a coworker or running a section solo, even if it wasn't a formal title.
What does the shift lead interview process look like?
Most shift lead interviews involve an initial phone screen with HR or a store manager, followed by one in-person round with the hiring manager or an assistant general manager. Expect behavioral questions about handling understaffing, resolving team conflicts, and enforcing policy with a difficult coworker. Some employers add a brief walkthrough of the work environment or a scenario exercise before extending an offer.
Where can I find and apply to shift lead jobs?
You can find and apply to shift lead jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that match your availability, industry, and experience level, then apply directly to each listing. There's no need to go through a recruiter or wait to hear back before submitting your application.
See All 491+ Shift Lead Jobs
Jump back to the full list of openings and apply to any shift lead role that fits.
Find Shift Lead Jobs