Shift Lead Jobs in Boston, MA
Shift Lead jobs in Boston are concentrated in the Back Bay, Seaport District, and Fenway-Kenmore neighborhoods, driven by strong demand across retail, food and beverage, and healthcare operations. Employers hiring right now include Levain Bakery, Thermo Fisher Scientific, and Walgreens. Scan the live roles below and apply to whichever ones fit.
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When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
MLS Team Lead
Job Description:
Job Summary: Performs and oversees a full range of laboratory tests which range from moderately simple to highly complex testing
according to Standard Operating Procedures. Confirms accuracy of tests results and reports laboratory findings to the Pathologists and
other Clinicians
Essential Responsibilities:
- Serves as a resource for assigned areas of expertise and provides technical support to staff.
- Assists in researching new tests, performs instrument evaluations, writes standard operating procedures, and maintains supplies for their areas of expertise.
- Resolves technical problems and troubleshoots when test systems are not within established levels of performance.
- Oversees periodic review of quality control and instrumentation logs to ensure accuracy of test results.
- Provides input into technical decisions, acts as expert for data collection and gathers monthly QC statistics.
- Functions as the technical on-call person for the off-shifts.
- Demonstrates excellent skills at managing and directing workflow.
- Monitors the daily operations and delegation of duties within the lab.
- Reallocates resources as needed.
- Trains Medical Lab Scientists and Medical Lab Technicians.
- Participates in the development of training and competency procedures.
- Instructs of residents and fellows.
- Serves as liaisons between Lab Support Services and technical departments and provides timely communications and resolution of problems to clients outside the labs.
- Provides leadership in the absence of Clinical Managers.
- Represents the lab on committees.
- Provides input to managers for performance evaluations.
- Addresses personnel issues with the Clinical Manager.
Required Qualifications:
Education: Bachelor’s degree in Medical Laboratory Science / Medical Technology or Biological Science required.
Preferred Education: None.
Required Work Experience: 3 years full time experience required for exceptional internal candidates, 5 or more years’ experience highly
preferred and required by external applicants.
License/Registration/Certification: ASCP certified generalist or categorical Technologist or equivalent accreditation required.
Other:
Demonstrates autonomy, capability and capacity to lead multiple projects and assist with staffing needs under the direction of department leadership.
Experience and high proficiency with computers required.
Web based application experience, Microsoft applications including excel
Preferred Qualifications:
- Leadership experience.
- 3-5 years of Supervisory/Management experience.
Competencies:
Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and
recommendations on issues affecting a department or functional area.
Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative,
creative, and Lean diagnostic techniques to resolve issues.
Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director
provides broad guidance and overall direction.
Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to
internal and external customers.
Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients,
families and external customers.
Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied
situations.
Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and
improving workflows. Results may impact the operations of one or more departments.
Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations
for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be
required to stand for periods of time or move through out the hospital campus
Pay Range:
$43.65 – $58.74
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
- Employment: Full-time
- Hours/Week: 40
- Shift: Day
- Category: Laboratory
- Pay Range: $43.65 - $58.74
- FLSA: Non-Exempt
- Req ID: JR71367
See All 84 Shift Lead Jobs in Boston
Find roles in Boston that match your experience and apply in just a few clicks.
Find Shift Lead JobsShift Lead Job Market in Boston
Who's Hiring
- Levain Bakery21

- Thermo Fisher Scientific21

- Walgreens11

- Blank Street11

- Beth Israel Lahey Health11

Shift Lead Jobs in Boston: Frequently Asked Questions
How do I get a shift lead job in Boston?
Focus your search on Boston's high-volume retail corridors like Newbury Street and the Seaport, the city's dense restaurant and hospitality scene in the South End and Downtown Crossing, and hospital-adjacent operations in the Longwood Medical Area. Employers in these sectors hire consistently. A demonstrated history of supervising a small team, handling scheduling conflicts, and keeping operations running during peak hours gives candidates a clear edge in Boston's competitive market.
Which companies hire shift leads in Boston?
Employers hiring shift leads in Boston right now include Levain Bakery, Thermo Fisher Scientific, and Walgreens, based on current listings on Migrate Mate as of November 2026. Boston's mix of national retail chains, independent hospitality groups, healthcare networks, and university-affiliated operations makes it a steady market for shift lead roles across multiple sectors.
How can I get a shift lead job in Boston with little or no experience?
The most realistic entry path in Boston is moving up from a crew or associate role at a high-volume location, such as a Longwood Medical Area cafe, a Seaport retail store, or a South End restaurant group. Many Boston employers promote from within after three to six months of consistent performance. Volunteering to cover opening and closing shifts, training new hires, and stepping in during manager absences builds the visible record that leads to a formal promotion.
Related Jobs in Massachusetts
See All 84 Shift Lead Jobs in Boston
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