Business Operations Analyst Jobs in Massachusetts
Business Operations Analyst jobs in Massachusetts are among the most active in the Northeast, concentrated in financial services, life sciences, healthcare, and technology sectors, with openings at every level from entry-level to senior and principal roles. Boston, Cambridge, and Waltham anchor the majority of hiring, where well-established employers like Fidelity Investments, Mass General Brigham, and Raytheon Technologies maintain large operations teams. The most in-demand specialties include process improvement, data-driven reporting, and cross-functional project coordination. Find a role that fits below and apply directly.
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Showing 5 of 9+ Business Operations Analyst jobs
Job description
Location: Anywhere in Country
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
The opportunity
Our Finance and Supply Chain Management Consultants are valued members of the EY team using a structured project methodology to define, develop and implement Microsoft Dynamics 365 Finance & Supply Chain Management. This is a client-facing role requiring a team-oriented individual with strong communication and leadership skills. You will be responsible for helping with the entire design of our clients’ ERP systems to determine business requirements and help our clients achieve successful implementations.
As a Senior in Technology Business Analysis, you will be instrumental in connecting business needs with technical solutions. You will play a pivotal role in evaluating business models, eliciting requirements, and ensuring the technical teams deliver solutions that are in perfect harmony with business objectives.
Your key responsibilities
As a key member of our team, you will be responsible for delivering top-notch business analysis and system configuration. Your day-to-day will involve:
- Translating complex business requirements into detailed technical specifications
- Configuring and implementing solutions that align with business needs
- Identifying opportunities for service expansion and contributing to sales through RFP responses
- Expect to travel regularly and lead project streams while actively engaging with clients.
Skills and attributes for success
To thrive in this role, you should be action-oriented and adept at delivering processes, solutions, and projects. Your influence will extend beyond project delivery, impacting sales and service offerings. Key skills include:
- Working in project teams through agreed-upon phases of project governance, requirements definition, vendor selection, risk analysis, customization, testing, training and rollout of a client's project life cycle
- Deep understanding of business process and the ability to adapt those in Dynamics 365 Finance & Supply Chain Management
- Collaborating with team members in developing applicable methodologies, tools, approaches, points of view, thought leadership and accelerators to differentiate EY in the Dynamics 365 market
- Leading design process by meeting with business process leaders to determine business requirements
- Providing broad technical and functional knowledge of various modules within Dynamics 365
- Teaming with client technology professionals and third-party strategic alliances
- Developing long-term relationships and networks both internally and externally
- Interacting and communicating effectively with teammates, clients, stakeholders, and executives
- Analytical prowess and decision-making based on a broad understanding of policies
- Ability to guide and develop junior team members
- Proven track record of complex problem-solving and relationship management
To qualify for the role, you must have
- A bachelor’s degree in accounting, Finance, Computer Science, IT, Computer Engineering, MIS, Mathematics or related
- 2 to 4 years of relevant experience specifically in an ERP professional consulting role
- Minimum of 1 full lifecycle Dynamics AX 2009, AX 2012, and / or Dynamics 365 Finance & Supply Chain Management implementations (Analysis through Deployment)
- Minimum of 2 years implementation experience with MS Dynamics AX 2009, AX 2012, and / or Dynamics 365 Finance & Supply Chain Management
- Finance only applicants need project accounting experience
- Application Functional Design
- System Configuration Design
- Technology Business Architecture Frameworks
- Building and Managing Relationships
- Complex Problem-Solving
Ideally, you’ll also have
- Master's degree in accounting, Finance, Computer Science, IT, Computer Engineering, MIS or Mathematics desired
- Microsoft Dynamics Certifications
- Additional qualifications that complement the role
- A proactive approach to professional development
- The ability to adapt to diverse environments and cultures
What we look for
We seek individuals who demonstrate leadership, the ability to work independently, and a passion for making an impact. Top performers in our team are those who show a relentless drive for excellence, a collaborative spirit, and the ability to navigate complex challenges with innovative solutions.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
Job description
Location: Anywhere in Country
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
The opportunity
Our Finance and Supply Chain Management Consultants are valued members of the EY team using a structured project methodology to define, develop and implement Microsoft Dynamics 365 Finance & Supply Chain Management. This is a client-facing role requiring a team-oriented individual with strong communication and leadership skills. You will be responsible for helping with the entire design of our clients’ ERP systems to determine business requirements and help our clients achieve successful implementations.
As a Senior in Technology Business Analysis, you will be instrumental in connecting business needs with technical solutions. You will play a pivotal role in evaluating business models, eliciting requirements, and ensuring the technical teams deliver solutions that are in perfect harmony with business objectives.
Your key responsibilities
As a key member of our team, you will be responsible for delivering top-notch business analysis and system configuration. Your day-to-day will involve:
- Translating complex business requirements into detailed technical specifications
- Configuring and implementing solutions that align with business needs
- Identifying opportunities for service expansion and contributing to sales through RFP responses
- Expect to travel regularly and lead project streams while actively engaging with clients.
Skills and attributes for success
To thrive in this role, you should be action-oriented and adept at delivering processes, solutions, and projects. Your influence will extend beyond project delivery, impacting sales and service offerings. Key skills include:
- Working in project teams through agreed-upon phases of project governance, requirements definition, vendor selection, risk analysis, customization, testing, training and rollout of a client's project life cycle
- Deep understanding of business process and the ability to adapt those in Dynamics 365 Finance & Supply Chain Management
- Collaborating with team members in developing applicable methodologies, tools, approaches, points of view, thought leadership and accelerators to differentiate EY in the Dynamics 365 market
- Leading design process by meeting with business process leaders to determine business requirements
- Providing broad technical and functional knowledge of various modules within Dynamics 365
- Teaming with client technology professionals and third-party strategic alliances
- Developing long-term relationships and networks both internally and externally
- Interacting and communicating effectively with teammates, clients, stakeholders, and executives
- Analytical prowess and decision-making based on a broad understanding of policies
- Ability to guide and develop junior team members
- Proven track record of complex problem-solving and relationship management
To qualify for the role, you must have
- A bachelor’s degree in accounting, Finance, Computer Science, IT, Computer Engineering, MIS, Mathematics or related
- 2 to 4 years of relevant experience specifically in an ERP professional consulting role
- Minimum of 1 full lifecycle Dynamics AX 2009, AX 2012, and / or Dynamics 365 Finance & Supply Chain Management implementations (Analysis through Deployment)
- Minimum of 2 years implementation experience with MS Dynamics AX 2009, AX 2012, and / or Dynamics 365 Finance & Supply Chain Management
- Finance only applicants need project accounting experience
- Application Functional Design
- System Configuration Design
- Technology Business Architecture Frameworks
- Building and Managing Relationships
- Complex Problem-Solving
Ideally, you’ll also have
- Master's degree in accounting, Finance, Computer Science, IT, Computer Engineering, MIS or Mathematics desired
- Microsoft Dynamics Certifications
- Additional qualifications that complement the role
- A proactive approach to professional development
- The ability to adapt to diverse environments and cultures
What we look for
We seek individuals who demonstrate leadership, the ability to work independently, and a passion for making an impact. Top performers in our team are those who show a relentless drive for excellence, a collaborative spirit, and the ability to navigate complex challenges with innovative solutions.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
See All 9 Business Operations Analyst Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find JobsBusiness Operations Analyst Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Business Operations Analyst Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Electronics & Hardware
What Massachusetts Employers Look For
The qualifications that appear most often in business operations analyst jobs across Massachusetts.
- Bachelor's degree in business, operations management, finance, or a related field
- Proficiency in data analysis tools such as Excel, Tableau, or Power BI
- Experience with process improvement frameworks like Lean or Six Sigma
- Strong communication skills for cross-functional collaboration with stakeholders
- Familiarity with ERP or workflow management platforms such as Salesforce or SAP
- Demonstrated ability to develop and present operational performance reports and recommendations
Business Operations Analyst Jobs in Massachusetts: Frequently Asked Questions
How do you become a business operations analyst in Massachusetts?
Most employers in Massachusetts require a bachelor's degree in business administration, operations management, finance, or a closely related field. There is no state-issued license or registration required to work as a business operations analyst in Massachusetts. Candidates strengthen their competitiveness by earning certifications such as the Certified Business Analysis Professional or a Lean Six Sigma credential, both of which are widely recognized by Massachusetts employers in financial services, healthcare, and technology.
How much do business operations analysts make in Massachusetts?
Business operations analysts in Massachusetts earn a median of about $93,270 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $55,550 for the lowest 10% to over $147,200 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire business operations analysts in Massachusetts?
Employers hiring business operations analysts in Massachusetts right now include EY, Samsara, and Umass Lowell, based on current listings on Migrate Mate as of August 2026. Massachusetts's concentration of financial services firms, life sciences companies, and major healthcare systems means demand for this role stays consistent across multiple industries throughout the year.
Which Massachusetts cities have the most business operations analyst jobs?
Boston, Lowell, and Bedford have the most business operations analyst openings in Massachusetts. Boston drives the largest share of demand through its dense concentration of financial services headquarters, academic medical centers, and technology firms, while cities like Cambridge and Waltham attract openings from biotech and defense employers that maintain significant operations campuses in the Route 128 corridor.
Are there remote business operations analyst jobs in Massachusetts?
Yes, and more than most fields, since business operations analyst work is largely desk-based and analytical. About 100% of business operations analyst openings tied to Massachusetts are remote or hybrid as of August 2026, reflecting the role's compatibility with distributed teams. Responsibilities focused on data analysis, reporting, and process documentation tend to be the most remote-friendly, while roles requiring on-site stakeholder coordination or operational oversight are more likely to require in-person presence.
How can I get hired as a business operations analyst in Massachusetts with little or no experience?
The most realistic entry path is applying for operations associate, business analyst, or junior analyst roles at Massachusetts's large healthcare systems and financial institutions, many of which run structured rotational or analyst development programs for recent graduates. Mass General Brigham, Fidelity Investments, and Liberty Mutual all operate new-grad programs that place candidates in operations-aligned roles. Adjacent positions in project coordination, data reporting, or administrative operations at these same employers frequently serve as stepping stones, and earning a Lean Six Sigma Yellow Belt or an entry-level business analysis certificate gives candidates a concrete edge.
Where can I find and apply to business operations analyst jobs in Massachusetts?
You can find and apply to business operations analyst jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings across industries and experience levels. Find roles that fit your background and apply directly.
See All 9 Business Operations Analyst Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
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