Business Operations Analyst Jobs in Massachusetts
Business Operations Analyst jobs in Massachusetts are among the most active in the Northeast, concentrated in financial services, life sciences, healthcare, and technology sectors, with openings at every level from entry-level to senior and principal roles. Boston, Cambridge, and Waltham anchor the majority of hiring, where well-established employers like Fidelity Investments, Mass General Brigham, and Raytheon Technologies maintain large operations teams. The most in-demand specialties include process improvement, data-driven reporting, and cross-functional project coordination. Find a role that fits below and apply directly.
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The Jr. Business Operations Analyst provides vital day-to-day administrative and operational support to the Defense Counterintelligence and Security Agency (DCSA) regional leadership and field staff. This introductory role keeps the office moving efficiently by handling foundational logistics, file management, travel coordination, and task tracking. The ideal candidate is detail-oriented, eager to learn government processes, and ready to protect investigative missions by managing the operational details leaders cannot absorb themselves.
This is an on-site position.
Active Secret Clearance Required.
Key Responsibilities
- Office & Meeting Support: Provide phone and desk coverage, manage executive calendars, reserve conference rooms, monitor general mailboxes, and transcribe meeting minutes.
- Document Control & Records: Maintain electronic and hard-copy files according to agency policy. Securely handle, mark, and destroy classified and Controlled Unclassified Information (CUI).
- Correspondence: Draft, format, and proofread high-quality official letters, memos, reports, and briefings from rough notes to signature-ready products.
- Travel & Timekeeping: Assist staff with Defense Travel System (DTS) travel orders, reservations, and vouchers. Support automated time and attendance reporting.
- Logistics & Fleet Management: Maintain office supply inventory and coordinate equipment maintenance. Serve as vehicle coordinator by tracking logs, inputting data, and operating government-owned or rental vehicles for local deliveries and transit.
- Action Tracking: Input and monitor milestones in agency task-management systems to flag active, near-due, and overdue deadlines for leadership.
Minimum Qualifications
- Education & Experience: High school diploma (or equivalent) and at least 2 years of relevant administrative or operational experience.
- Security Clearance: Must possess an active SECRET security clearance.
- Communication: Superior oral and written English communication skills with strong attention to grammar and formatting.
- Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and the ability to build spreadsheets, presentations, and reports from source data.
- Licensing: Valid driver's license with the ability to safely operate government or rental vehicles (requires proof of insurance and completion of GSA Defensive Driver training upon hire).
Knowledge, Skills, and Abilities
- Strong organization, accuracy, and dependable follow-through on multiple tight deadlines.
- Sound judgment when handling sensitive personnel data or classified national security info.
- Professional presence and comfort working alongside senior executives and external military or government personnel.
- High willingness to learn and navigate federal software platforms (such as DTS, DPAS, and automated task trackers).
Other: Willingness to travel as needed (up to 10%); ability to work in a dynamic, mission-critical environment.
PHYSICAL DEMANDS:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
- All employees are responsible for their own safety, as well as that of others in the workplace. To help us maintain a safe workplace, everyone must be safety-conscious at all times. This position is performed in a typical office environment. The noise level in the work environment is usually quiet to moderate. The safe use of TAPE equipment, as well as safe practices while on TAPE property is essential.
DISABILITY SPECIFICATIONS:
- TAPE will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
- EOE, Including Disability/Vets
Comprehensive medical, dental, and vision benefits
Basic life and accidental death & dismemberment insurance
Matching contributions through 401(k) plan
Paid accrued vacation leave11 paid holidays per year
Paid sick leave
See All 14 Business Operations Analyst Jobs in Massachusetts
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Find JobsBusiness Operations Analyst Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Business Operations Analyst Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
What Massachusetts Employers Look For
The qualifications that appear most often in business operations analyst jobs across Massachusetts.
- Bachelor's degree in business, operations management, finance, or a related field
- Proficiency in data analysis tools such as Excel, Tableau, or Power BI
- Experience with process improvement frameworks like Lean or Six Sigma
- Strong communication skills for cross-functional collaboration with stakeholders
- Familiarity with ERP or workflow management platforms such as Salesforce or SAP
- Demonstrated ability to develop and present operational performance reports and recommendations
Business Operations Analyst Jobs in Massachusetts: Frequently Asked Questions
How do you become a business operations analyst in Massachusetts?
Most employers in Massachusetts require a bachelor's degree in business administration, operations management, finance, or a closely related field. There is no state-issued license or registration required to work as a business operations analyst in Massachusetts. Candidates strengthen their competitiveness by earning certifications such as the Certified Business Analysis Professional or a Lean Six Sigma credential, both of which are widely recognized by Massachusetts employers in financial services, healthcare, and technology.
How much do business operations analysts make in Massachusetts?
Business operations analysts in Massachusetts earn a median of about $93,270 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $55,550 for the lowest 10% to over $147,200 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire business operations analysts in Massachusetts?
Employers hiring business operations analysts in Massachusetts right now include EY, MFS Investment Management, and RedCircle, based on current listings on Migrate Mate as of September 2026. Massachusetts's concentration of financial services firms, life sciences companies, and major healthcare systems means demand for this role stays consistent across multiple industries throughout the year.
Which Massachusetts cities have the most business operations analyst jobs?
Boston, Lowell, and Woburn have the most business operations analyst openings in Massachusetts. Boston drives the largest share of demand through its dense concentration of financial services headquarters, academic medical centers, and technology firms, while cities like Cambridge and Waltham attract openings from biotech and defense employers that maintain significant operations campuses in the Route 128 corridor.
Are there remote business operations analyst jobs in Massachusetts?
Yes, and more than most fields, since business operations analyst work is largely desk-based and analytical. About 100% of business operations analyst openings tied to Massachusetts are remote or hybrid as of September 2026, reflecting the role's compatibility with distributed teams. Responsibilities focused on data analysis, reporting, and process documentation tend to be the most remote-friendly, while roles requiring on-site stakeholder coordination or operational oversight are more likely to require in-person presence.
How can I get hired as a business operations analyst in Massachusetts with little or no experience?
The most realistic entry path is applying for operations associate, business analyst, or junior analyst roles at Massachusetts's large healthcare systems and financial institutions, many of which run structured rotational or analyst development programs for recent graduates. Mass General Brigham, Fidelity Investments, and Liberty Mutual all operate new-grad programs that place candidates in operations-aligned roles. Adjacent positions in project coordination, data reporting, or administrative operations at these same employers frequently serve as stepping stones, and earning a Lean Six Sigma Yellow Belt or an entry-level business analysis certificate gives candidates a concrete edge.
Where can I find and apply to business operations analyst jobs in Massachusetts?
You can find and apply to business operations analyst jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings across industries and experience levels. Find roles that fit your background and apply directly.
See All 14 Business Operations Analyst Jobs in Massachusetts
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