Business Operations Analyst Jobs in New York
Business Operations Analyst jobs in New York represent one of the most active markets in the country, concentrated in financial services, media, healthcare administration, and technology, with openings from entry-level analysts through senior strategy roles. Most hiring is centered in New York City, Buffalo, and Albany, where employers like JPMorgan Chase, Citigroup, and IBM maintain large operations teams. The most in-demand specialties include process improvement, data-driven reporting, and cross-functional project support. Find a role that fits below and apply directly.
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Senior Business Analyst for the Division of Budget and Program Operations (City HAP Program)
- HOUSING PRESERVATION & DVLPMNT
Posted on
11/06/2026
- Full-time
Location
NYC-ALL BOROS
- No exam required
Department
PROGRAM OPERATIONS
Save
Job Description
About The Agency:
The Department of Housing Preservation and Development (HPD) oversees housing standards across all 3.7 million homes in New York City.
As the nation’s largest municipal housing agency, HPD is responsible for building and preserving affordable housing, protecting tenants from harassment and displacement, and holding landlords accountable across the five boroughs. Under Commissioner Dina Levy and the Mamdani Administration, HPD is pursuing an ambitious housing agenda focused on the needs of New York’s tenants. With a broad set of tools including standards enforcement, tenant resources, and the creation of new affordable housing, HPD is committed to making New York City a more affordable place for renters and homeowners alike.
Your Team:
The Office of Housing Access and Stability (“HAS”) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.
The Division of Budget and Program Operations (BPO) within the Office of Housing Access and Stability provides support services to the Division of Housing Opportunity, Division of Tenant and Owner Resources, the Division of Housing Stability, and the Division of Policy and Program Innovation. BPO assists with monitoring and supporting program budgeting and planning, including both staffing and procurement support. The Division also manages the Housing Quality Enforcement and related inspection functions for the Office. In addition, the BPO team coordinates technology initiatives and analytics across the Office in coordination with key technology stakeholders across the agency, providing support on key systems to internal and external stakeholders.
Your Impact:
The City Housing Assistance Program (CHAP) is a city funded rental assistance program administered by the New York City Department of Housing Preservation and Development (HPD). The program provides rental assistance to low-income households with incomes at or below 50% of Area Median Income (AMI) who are at risk of homelessness, including eligible rent-stabilized households facing eviction for nonpayment of rent and certain households residing in shelter who do not qualify for existing rental assistance programs. CityHAP helps eligible households maintain stable, permanent housing by subsidizing their rent, with the household generally contributing 30% of its adjusted monthly income toward rent. The program provides targeted assistance to New Yorkers facing housing instability while helping preserve rent-stabilized housing and prevent homelessness.
Your Role:
The Division of Tenant and Owner Resources is in the process of implementing a series of large transformative technology projects that affect all users in the division. Under the direction of the Director for Program Strategy, you will be assisting in managing the implementation of HPD’s 5 Year Technology Plan for the Office of Housing Access and Stability and other technological initiatives.
Your Responsibilities:
o Assist with the management and execution of DTR’s 5 Year Technology plan. Participate in meetings with HAS, vendors and HPD Tech teams to assess operational issues, suggest technology solutions, catalog existing technology and technology needs, and strategize the delivery and timing of technology solutions.
o Assist in managing and coordinating multiple technology projects. Participate in working with HAS staff, stakeholders and leadership, collecting requirements, and assisting with prioritization. Maintain a working knowledge of technologies, and projects in flight; their level of effort; and release schedules.
o Work closely with business analysts within the PSA team and HAS staff to learn and ensure technology is deployed is operationalized effectively. Where appropriate assist developing the As-Is and To-Be workflows, training aids and manuals, and perform training. Coordinate with appropriate teams for post go-live support.
o Establish, maintain, track, and monitor project plans and assignments to ensure that project timelines are followed from conception to delivery.
o Assist in creating presentations and data analysis for team meetings as needed.
o Work on other projects and initiatives, at the discretion of the Director, that further strengthen and enhance the goals and mission of the Office.
o Develop an in-depth knowledge of HAS business operations and work with stakeholders to design new processes that achieve strategic goals.
o Coordinate with other business analysts and project managers to ensure integration of technical solutions.
Preferred skills:
o The candidate must have at least 4 years of experience in Business Analysis, Project Management and Managing deadlines and milestones. Assisting in technology strategy development and implementation. Coordinating and supporting IT business processes. You will be expected to develop and maintain momentum on high priority projects.
o Strong business acumen to quickly learn new business processes and understand how IT needs to support the business in achieving the goals.
o Strong proficiency with Microsoft Office suite especially Excel; business intelligence systems experience preferred
o Experience in data analytics to monitor the efficiency of implemented systems, identify defects, and make recommendations for remediation.
o Strong analytical and detail-oriented aptitude; excellent communication and organizational skills
o Outstanding interpersonal/negotiation skills, as well as the ability to liaise effectively with staff
o Ability to transform complex regulations and processes and information into simple procedures
o Keen enthusiasm and a capacity to deal effectively with multiple tasks under tight deadlines
o Ability to operate as both part of a team and independently, and as an agent of change
This is a hybrid in-office and remote position.
COMMUNITY COORDINATOR - 56058
Minimum Qualifications
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Save
Job ID
810043
Posted until
12/06/2026
Title code
56058
Civil service title
COMMUNITY COORDINATOR
Title classification
Non-Competitive-5
Business title
Senior Business Analyst for the Division of Budget and Program Operations (City HAP Program)
- Experience level: Experienced (non-manager)
Job level
00
Number of positions
1
Work location
100 Gold Street
- Category: Constituent Services & Community Programs
Senior Business Analyst for the Division of Budget and Program Operations (City HAP Program)
Senior Business Analyst for the Division of Budget and Program Operations (City HAP Program)
- HOUSING PRESERVATION & DVLPMNT
Posted on
11/06/2026
- Full-time
Location
NYC-ALL BOROS
- No exam required
Department
PROGRAM OPERATIONS
Save
Job Description
About The Agency:
The Department of Housing Preservation and Development (HPD) oversees housing standards across all 3.7 million homes in New York City.
As the nation’s largest municipal housing agency, HPD is responsible for building and preserving affordable housing, protecting tenants from harassment and displacement, and holding landlords accountable across the five boroughs. Under Commissioner Dina Levy and the Mamdani Administration, HPD is pursuing an ambitious housing agenda focused on the needs of New York’s tenants. With a broad set of tools including standards enforcement, tenant resources, and the creation of new affordable housing, HPD is committed to making New York City a more affordable place for renters and homeowners alike.
Your Team:
The Office of Housing Access and Stability (“HAS”) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.
The Division of Budget and Program Operations (BPO) within the Office of Housing Access and Stability provides support services to the Division of Housing Opportunity, Division of Tenant and Owner Resources, the Division of Housing Stability, and the Division of Policy and Program Innovation. BPO assists with monitoring and supporting program budgeting and planning, including both staffing and procurement support. The Division also manages the Housing Quality Enforcement and related inspection functions for the Office. In addition, the BPO team coordinates technology initiatives and analytics across the Office in coordination with key technology stakeholders across the agency, providing support on key systems to internal and external stakeholders.
Your Impact:
The City Housing Assistance Program (CHAP) is a city funded rental assistance program administered by the New York City Department of Housing Preservation and Development (HPD). The program provides rental assistance to low-income households with incomes at or below 50% of Area Median Income (AMI) who are at risk of homelessness, including eligible rent-stabilized households facing eviction for nonpayment of rent and certain households residing in shelter who do not qualify for existing rental assistance programs. CityHAP helps eligible households maintain stable, permanent housing by subsidizing their rent, with the household generally contributing 30% of its adjusted monthly income toward rent. The program provides targeted assistance to New Yorkers facing housing instability while helping preserve rent-stabilized housing and prevent homelessness.
Your Role:
The Division of Tenant and Owner Resources is in the process of implementing a series of large transformative technology projects that affect all users in the division. Under the direction of the Director for Program Strategy, you will be assisting in managing the implementation of HPD’s 5 Year Technology Plan for the Office of Housing Access and Stability and other technological initiatives.
Your Responsibilities:
o Assist with the management and execution of DTR’s 5 Year Technology plan. Participate in meetings with HAS, vendors and HPD Tech teams to assess operational issues, suggest technology solutions, catalog existing technology and technology needs, and strategize the delivery and timing of technology solutions.
o Assist in managing and coordinating multiple technology projects. Participate in working with HAS staff, stakeholders and leadership, collecting requirements, and assisting with prioritization. Maintain a working knowledge of technologies, and projects in flight; their level of effort; and release schedules.
o Work closely with business analysts within the PSA team and HAS staff to learn and ensure technology is deployed is operationalized effectively. Where appropriate assist developing the As-Is and To-Be workflows, training aids and manuals, and perform training. Coordinate with appropriate teams for post go-live support.
o Establish, maintain, track, and monitor project plans and assignments to ensure that project timelines are followed from conception to delivery.
o Assist in creating presentations and data analysis for team meetings as needed.
o Work on other projects and initiatives, at the discretion of the Director, that further strengthen and enhance the goals and mission of the Office.
o Develop an in-depth knowledge of HAS business operations and work with stakeholders to design new processes that achieve strategic goals.
o Coordinate with other business analysts and project managers to ensure integration of technical solutions.
Preferred skills:
o The candidate must have at least 4 years of experience in Business Analysis, Project Management and Managing deadlines and milestones. Assisting in technology strategy development and implementation. Coordinating and supporting IT business processes. You will be expected to develop and maintain momentum on high priority projects.
o Strong business acumen to quickly learn new business processes and understand how IT needs to support the business in achieving the goals.
o Strong proficiency with Microsoft Office suite especially Excel; business intelligence systems experience preferred
o Experience in data analytics to monitor the efficiency of implemented systems, identify defects, and make recommendations for remediation.
o Strong analytical and detail-oriented aptitude; excellent communication and organizational skills
o Outstanding interpersonal/negotiation skills, as well as the ability to liaise effectively with staff
o Ability to transform complex regulations and processes and information into simple procedures
o Keen enthusiasm and a capacity to deal effectively with multiple tasks under tight deadlines
o Ability to operate as both part of a team and independently, and as an agent of change
This is a hybrid in-office and remote position.
COMMUNITY COORDINATOR - 56058
Minimum Qualifications
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Save
Job ID
810043
Posted until
12/06/2026
Title code
56058
Civil service title
COMMUNITY COORDINATOR
Title classification
Non-Competitive-5
Business title
Senior Business Analyst for the Division of Budget and Program Operations (City HAP Program)
- Experience level: Experienced (non-manager)
Job level
00
Number of positions
1
Work location
100 Gold Street
- Category: Constituent Services & Community Programs
Senior Business Analyst for the Division of Budget and Program Operations (City HAP Program)
See All 10 Business Operations Analyst Jobs in New York
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Find JobsBusiness Operations Analyst Jobs by City in New York
Where New York roles are concentrated, by current openings.
Business Operations Analyst Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What New York Employers Look For
The qualifications that appear most often in business operations analyst jobs across New York.
- Bachelor's degree in business administration, finance, or a related analytical field
- Proficiency in Excel, SQL, or business intelligence tools such as Tableau or Power BI
- Two or more years of experience in operations analysis, process improvement, or project coordination
- Strong ability to translate data findings into clear recommendations for stakeholders
- Experience working within cross-functional teams across finance, technology, or operations departments
- Familiarity with project management methodologies such as Lean, Six Sigma, or Agile frameworks
Business Operations Analyst Jobs in New York: Frequently Asked Questions
How do you become a business operations analyst in New York?
A bachelor's degree in business administration, finance, economics, or a related field is the standard entry point for business operations analyst roles in New York. The role carries no state-issued license or registration requirement in New York. Employers in New York's financial services and tech sectors frequently favor candidates who hold certifications such as Lean Six Sigma Green Belt or a project management credential, which can be earned through accredited programs available throughout the state.
How much do business operations analysts make in New York?
Business operations analysts in New York earn a median of about $83,450 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $45,960 for the lowest 10% to over $144,870 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire business operations analysts in New York?
Employers hiring business operations analysts in New York right now include Apple, FujiFilm, and Amazon, based on current listings on Migrate Mate as of November 2026. New York's concentration of financial institutions, healthcare networks, and media companies means demand for business operations analysts remains consistent across a broad range of industries and organization sizes.
Which New York cities have the most business operations analyst jobs?
New York have the most business operations analyst openings in New York. New York City drives the bulk of demand given its density of financial services firms, corporate headquarters, and large healthcare systems, while Buffalo and Albany generate steady openings through regional operations centers, state agencies, and healthcare institutions anchoring those local economies.
Are there remote business operations analyst jobs in New York?
Yes, and more than most fields. About 60% of business operations analyst openings tied to New York are remote or hybrid as of November 2026, reflecting the desk-based and analytical nature of the role. The tasks most commonly performed remotely include data reporting, process documentation, and stakeholder presentations, while on-site presence is more often required for roles embedded within operations or facilities teams.
How can I get hired as a business operations analyst in New York with little or no experience?
The most realistic entry path is a junior or associate analyst role at a large New York employer, which you can reach through rotational programs at firms like JPMorgan Chase, Citigroup, or major New York health systems that regularly recruit recent graduates into operations tracks. Lateral moves from roles in administrative coordination, financial analysis, or project support are common and recognized by New York hiring managers. A Lean Six Sigma White or Yellow Belt certification adds a concrete credential that compensates for limited direct experience.
Where can I find and apply to business operations analyst jobs in New York?
You can find and apply to business operations analyst jobs in New York on Migrate Mate, which lists current openings across New York City, Buffalo, Albany, and other markets throughout the state. Find roles that fit your experience and specialization and apply directly to the employers posting them.
See All 10 Business Operations Analyst Jobs in New York
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