Shift Manager Jobs
Shift Manager jobs are open across retail, food service, hospitality, and logistics, from entry-level to senior operations roles, with specializations in team leadership, inventory control, and customer experience. Find a role that fits from the openings below and apply directly.
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Shift Manager, Manufacturing Operations - Front End Nights - Biotech
Facility: Manufacturing
Location: West Lebanon, NH, US
About the Department
Site New Hampshire, located in West Lebanon, is where Novo Nordisk’s life-saving treatments are brought to life. Our manufacturing facility produces a global supply of our hemophilia and growth hormone product lines, as well as our next generation of cutting-edge medications. It’s not your average production site – it’s a tight-knit, supportive community working together to contribute to a better tomorrow for our patients. Ethics and quality are held in the highest regard, and a patient-focused mindset guides everything we do. We’re looking for individuals who are self-starters with a strong work ethic to join our team. At Novo Nordisk, you will find opportunities, resources and mentorship to grow and build your career. Are you ready to realize your potential?
The Position
The Shift Manager, Manufacturing Operations is responsible for leading safe, compliant, and efficient GMP manufacturing operations while developing a high-performing operations team. This role oversees daily GMP production activities for our night shift upstream and downstream drug substance manufacturing processes, drives operational excellence; and ensures alignment with business, quality, and regulatory objectives. The position partners cross-functionally to improve processes, standardize operations, and support continuous improvement initiatives across the manufacturing organization. The Shift Manager will support consistent operations and enable effective, real-time decision making on the floor while day shift support functions and senior management are not physically present during the night shift. To succeed in this role the Shift Manager will need to have an agile and cLEAN mindset in order to independently problem solve, adjust resources 'on the fly', and be able to prioritize tasks between multiple different process areas within this department. This role will collaborate with day shift during shift transition periods to ensure a smooth transition, and proactively raise potential problems to the next shift. Prior experience in a GMP and/or FDA regulated environment is a plus. This role will require regular presence in our sterile/cleanroom areas (requirements are listed in essential functions).
In addition to operational leadership, the role is accountable for coaching, developing, and engaging employees to foster a culture of accountability, collaboration, and continuous improvement aligned with the Novo Nordisk Way. Novo Nordisk expects their managers to stay engaged in the personal growth and develop of their team members, and participate in a variety of company programs which provide development opportunities and consistent feedback to their team members. The Manager ensures operational readiness, supports execution of strategic and tactical priorities, and drives performance through strong people leadership and disciplined execution.
This role is based onsite at our West Lebanon, NH bioproduction facility. Shift Schedule for this role is our Front End Nights Shift which rotates every other week:
Week 1: 6:45PM - 6:45AM Sunday, Monday, Tuesday
Week 2: 6:45PM - 6:45AM Saturday, Sunday, Monday, Tuesday
* Occasional presence on day shift for trainings and critical meetings will be expected.
Relationships
Reports to: Sr. Manager, API Manufacturing
Essential Functions
- Lead, coach, and develop employees to build a high-performing, engaged, and inclusive team environment that supports operational excellence and continuous improvement
- Manage day-to-day personnel responsibilities including staffing, scheduling, performance management, employee relations, and consistent application of company policies, procedures, and leadership expectations
- Provide ongoing coaching, feedback, training, and development opportunities to support employee growth, technical capability, accountability, and succession planning
- Establish and manage clear goals, priorities, performance expectations, Individual Development Plans (IDPs), and learning plans aligned with business objectives
- Foster a culture aligned with the Novo Nordisk Way and NNWay essentials through employee engagement, recognition, collaboration, and support of organizational change initiatives across teams and functions
- Lead and oversee manufacturing and shift operations to ensure safe, compliant, and efficient execution of production activities while meeting business, quality, customer, and stakeholder objectives
- Promote and maintain a strong culture of safety, environmental stewardship, compliance, and operational excellence in alignment with cGMPs, quality standards, regulatory requirements, and Novo Nordisk values
- Establish, maintain, and continuously improve operational processes through standardization, simplification, problem solving, and sustainable process improvements across teams and shifts
- Align operational activities with production lead-time targets, site priorities, and performance expectations to support operational continuity and business objectives
- Support the implementation, validation, maintenance, and continuous improvement of manufacturing systems, equipment, and processes as required
- Lead and collaborate on cross-functional operational initiatives, improvement projects, audits, inspections, and regulatory interactions to ensure operational readiness and compliance
- Supports manufacturing activities in other departments as instructed by manager
- Working in the cleanroom areas may require wearing: hairnet, beard cover, frocks/coveralls, shoe covers, snood, face mask, sterile gloves, and to follow GMP processes at all times. Examples of prohibited materials in cleanroom areas may include (but are not limited to): food/drink/gum, jewelry, cosmetics, nail acrylics, perfume/cologne, and personal cell phones
- All other duties as assigned
- Performs all job duties and responsibilities in a compliant and ethical manner and in accordance with all applicable healthcare laws, regulations and industry codes
- Incorporates the Novo Nordisk Way and 10 Essentials in all activities and interactions with others
Development of People
Supervisory. Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process. Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility. Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.
Qualifications
- Bachelor’s degree from an accredited university with a minimum of three (3) years of experience in a manufacturing organization required, preferably pharmaceutical manufacturing
- May consider an Associate’s degree from an accredited university with a minimum of five (5) years of experience in a manufacturing environment, required, preferably pharmaceutical manufacturing
- May consider a High School diploma or GED with seven (7) years of experience in a manufacturing environment, required, preferably pharmaceutical manufacturing
- Minimum of three (3) years of direct supervisory experience required or for internal candidates may consider successful completion of NN leadership talent development program (ie: GROW or other combination of training and experience)
- Comprehensive knowledge of pharmaceutical manufacturing operations and production processes within a regulated cGMP environment required
- Strong communication, interpersonal, and influencing skills with the ability to collaborate effectively across all organizational levels and functions required
- Ability to maintain compliance with cGMP requirements, company policies, regulatory expectations, and ethical business standards while ensuring inspection readiness required
- Computer expertise in the following applications: MS Word, Outlook, Excel, PowerPoint and Access, PLCs, PAS-X and SAP a plus
- Ability to read, write and understand complicated product documentation and standard operating procedures with attention to detail required
- Ability to identify operational risks, evaluate complex situations, and make sound decisions in a fast-paced manufacturing environment preferred
- Proven ability to drive continuous improvement through process optimization, data-driven problem-solving, organizational change leadership, and application of Lean and Six Sigma methodologies
- Skilled in fostering a culture of quality, compliance, safety, and operational excellence preferred
- Ability to lead and develop employees through coaching, performance management, feedback, recognition, and career development planning required
- Ability to effectively manage change, promote employee engagement, and support a positive and inclusive work environment
- Knowledge of environmental, health, safety, and compliance requirements and their application in manufacturing operations
Physical Requirements
0-10% overnight travel required. The ability to finger, balance, climb, stoop, stand, and walk. The ability to speak, listen, and understand verbal and written communication. While performing this job, employee work involves standing and walking most of the time with sitting required only occasionally. This position may lift up to 15 kg (33 pounds) frequently or constantly to lift, carry, push, pull or otherwise move objects. Visual acuity to perform close activities such as reading, writing, visual inspection and analyzing; and to determine the accuracy, neatness, and thoroughness of work assigned or to make general observations. The working environment includes a variety of physical conditions including noise, gowning and ungowning, close proximity to moving parts and equipment, and exposure to chemicals; atmospheric conditions including: odors, fumes, and dust.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
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Find Shift Manager JobsShift Manager Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- McDonald's1,448

- Starbucks167

- Wendy's145

- Burger King111

- KFC49

Top Industries Hiring
- Food & Beverage1,902
- Hospitality & Tourism1,251
- Manufacturing35
- Automotive28
- Healthcare & Medical Services23
What Employers Look For
The qualifications that appear most often in shift manager jobs.
- 1-3 years of supervisory or team lead experience in a retail, food service, or operations environment
- Demonstrated ability to manage a team of 5 or more employees during a single shift
- Proficiency with point-of-sale systems, scheduling software, or inventory management tools
- Strong conflict resolution and customer de-escalation skills
- Food Handler or Food Safety Manager certification for roles in restaurants and food retail
- High school diploma or GED, with some employers preferring an associate or bachelor's degree
Tips for Your Shift Manager Job Search
Tailor your resume to each sector
Shift manager responsibilities differ sharply between a fast-food operation and a warehouse floor. Rewrite your bullet points to match the industry you're targeting, swap 'managed FOH staff' for 'supervised pick-and-pack teams' when applying to distribution roles.
Quantify throughput, not just headcount
Most shift manager resumes list how many people they supervised. Stronger applications also show output: units processed per shift, average ticket times, or shrinkage rates reduced. These figures tell hiring managers what running your shift actually looked like.
Filter openings by shift type upfront
Many listings specify days, nights, or rotating schedules. Applying only to shifts you can actually work saves time and avoids awkward conversations late in the process. Check shift details before you apply, not after the recruiter calls.
Apply early to roles that fit
Migrate Mate lists shift manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare scenario answers around scheduling conflicts
Interviewers for shift manager roles almost always ask how you've handled a no-call no-show or a sudden understaffed rush. Prepare two or three specific examples in advance, generic answers about staying calm won't separate you from other candidates.
Negotiate schedule flexibility, not just pay
Shift managers often have more room to negotiate their regular days off or shift start times than their base hourly rate. Raising schedule preferences during the offer stage, before onboarding logistics are set, gives you the most leverage.
Shift Manager Jobs: Frequently Asked Questions
Which companies are hiring the most shift managers?
The companies hiring the most shift managers right now include McDonald's, Starbucks, and Wendy's, with the largest share of openings in Massachusetts, California, and Texas, based on current listings on Migrate Mate as of June 2026. Retail chains, fast-casual restaurant groups, and large distribution operators consistently post the highest volume of shift manager openings nationwide.
How many shift manager jobs are remote?
About 0% of shift manager openings are fully remote or hybrid as of June 2026, reflecting the predominantly on-site nature of the role. The sub-areas most likely to offer remote or hybrid arrangements are corporate training coordinator roles and multi-unit regional oversight positions, where administrative duties outweigh floor supervision.
How do you become a shift manager?
Most shift managers start as hourly team members and move into the role after demonstrating reliability and informal leadership on the floor. From there, the typical path involves expressing interest to your store or operations manager, taking on opening or closing duties to build familiarity with end-of-day procedures, completing any required internal training, and stepping into coverage shifts before a formal promotion is offered.
Can you get hired as a shift manager with little experience?
Yes, some employers hire candidates into shift manager roles with limited formal experience, particularly in high-turnover sectors like quick-service restaurants and convenience retail. Your best approach is to highlight any informal leadership you've done, training new hires, covering for a supervisor, or running a section independently, and apply to smaller or independent operations that promote faster than large chains.
What does the shift manager interview process look like?
Most shift manager interviews involve a phone screen, followed by one or two in-person rounds with the store manager or district manager. Expect situational questions about handling understaffed shifts, resolving customer complaints, and enforcing policy with peers. Some employers include a brief walkthrough of the location so you can demonstrate familiarity with the environment before a conditional offer is made.
Where can I find and apply to shift manager jobs?
You can find and apply to shift manager jobs on Migrate Mate, which lists current openings from across the United States in one place. Search the listings to find roles that match your industry, preferred shift type, and location, then apply directly to each one that fits.
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