Product Operations Specialist Jobs
Product Operations Specialist jobs are open across technology, fintech, healthtech, and enterprise SaaS companies, at every level from associate to senior and lead, with specializations in process optimization, tooling and systems, and cross-functional program coordination. Scan the live roles below and apply to whichever ones fit.
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Description
Get ready for a career at the leading edge of the airline industry! Our Flight Operations team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry leadership and pioneering technologies to next-level training — our Flight Ops team hires, trains, qualifies and supports the best pilots in the industry. The moments we share in the air and on the ground with our customers and our colleagues make United a special place to work and a great way to fly, together.
Job Overview and Responsibilities
The Sr Manager - Ops Product Delivery leads a team of change and delivery professionals, either full time or contractors, responsible for the design, delivery and adoption of new products and processes across the Air Operations and Finance organization.
This role owns the change management portfolio for a defined set of enterprise and departmental initiatives, setting strategy, sequencing work against operational capacity, and holding the team accountable for measurable adoption outcomes. It is accountable for the quality and consistency of change management practice, not only for the delivery of individual initiatives.
This role translates senior leader intent into an executable change agenda. It partners directly with officers, project sponsors and cross-functional leaders to align initiative scope, secure resourcing, resolve competing priorities, and make the trade-off decisions that keep adoption on track when operational conditions shift. It combines change management methodology with expertise in process optimization and continuous improvement to meet the challenges of internal customers across Flight Operations, Inflight and Technical Operations, as well as Finance.
This role is also responsible for raising the capability of the wider organization through standards, playbooks, tooling and the development of a change champion network. Work is informed by data analysis, employee feedback and leader input.
The Sr Manager establishes the governance, measurement frameworks and reinforcement mechanisms that sustain adoption after go-live, and reports portfolio health, adoption metrics and risks to senior leadership on a recurring basis.
- Own the change management strategy and delivery roadmap for a portfolio of enterprise and departmental initiatives, sequencing work against operational capacity and business priorities.
- Lead, coach and/or develop internal or contractor team, including hiring, performance management, workload balancing and capability building.
- Serve as the change partner to officers, project sponsors and cross-functional leaders across departments, securing alignment and resolving competing priorities and resistance
- Establish project structure, governance and escalation paths across the portfolio, and review the impact assessments, stakeholder analyses and readiness evaluations the team produces.
- Help define change management KPIs, and measurement frameworks, and report adoption, sustainment and change effectiveness to senior leadership.
- Direct process optimization initiatives across multiple business functions to streamline workflows, eliminate inefficiency and improve the quality of organizational output. Set the standards, playbooks and tools for change and continuous improvement practice, including oversight of communication and training plans and the change champion network.
Qualifications
What’s needed to succeed (Minimum Qualifications):
- Bachelor's degree or 4 years of relevant work experience
- Change Management, Business Accumen, Operations Management, Industrial Engineering, Organizational Development, or related field
- 5+ years of related experience
- Ability to lead, coach and develop a team of professionals, set clear performance expectations and hold others accountable for outcomes
- Ability to influence and advise senior leaders and officers, including navigating resistance and delivering difficult messages with credibility
- Knowledge of end-to-end change management methodology, including stakeholder analysis, impact assessment, readiness, reinforcement and sustainment
- Strong analytical and problem-solving skills, with expertise in data-driven decision-making and portfolio prioritization
- Excellent communication, facilitation and stakeholder management abilities across frontline, management and officer audiences
- Ability to balance strategic thinking with hands-on execution, and to shift between the two as operational conditions change Adaptability and resilience in leading teams and business partners through ambiguity and sustained change.
What will help you propel from the pack (Preferred Qualifications):
- Master's degree
- MBA or a master's degree in Organizational Development or Industrial Engineering
- Direct people leadership experience in a matrixed or multi-site operating environment; airline or other 24/7 operations experience
- PROSCI or equivalent Change Management certification highly desirable
- Six Sigma Green Belt
- Black Belt or Master Black Belt preferred
- Deep understanding of Lean/Six Sigma methodologies and tools
- Proficiency in project management and performance tracking tools (e.g., Power BI, Minitab, Smartsheet, Asana)
The base pay range for this role is $127,870.00 to $166,492.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com
Product Operations Specialist Jobs by Experience Level
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Who's Hiring



Top Industries Hiring
- Technology & Software
- News & Publishing
- Banking & Financial Services
- Investment & Asset Management
What Employers Look For
The qualifications that appear most often in product operations specialist jobs.
- 3-5 years of experience in product operations, program management, or a related role
- Proficiency with project management tools such as Jira, Asana, or similar platforms
- Strong ability to analyze data and translate findings into actionable process improvements
- Experience partnering cross-functionally with product, engineering, and go-to-market teams
- Familiarity with CRM systems, analytics platforms, or internal tooling workflows
- Bachelor's degree in business, computer science, operations, or a related field
Tips for Your Product Operations Specialist Job Search
Quantify process improvements on your resume
Product operations roles attract candidates who can show measurable impact. Replace vague bullet points with outcomes like cycle time reduced, tool adoption increased, or launch delays eliminated. Hiring managers for this role scan for operational evidence, not just responsibility lists.
Apply early to roles that fit
Migrate Mate lists product operations specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to the tool stack listed
Job postings for this role almost always name specific tools, whether that's a project management platform, an analytics suite, or an ATS. Mirror the exact tool names from each posting in your resume. Generic mentions of 'operations tools' read as noise to a screener.
Target postings that name your exact specialization
Product operations is a broad title. Postings focused on launch readiness, data infrastructure, or internal tooling each want a different profile. Filter your search by keywords that match your strongest area so you're not competing against candidates with a different specialty.
Prepare a systems walkthrough for your interview
Interviewers frequently ask you to walk through a process you built or improved from scratch. Prepare one concrete example with the before state, the change you made, and the after state. Keep it under three minutes and focus on the decision logic, not just the outcome.
Negotiate scope before you negotiate compensation
Product operations roles vary widely in whether you own tools, influence roadmap, or manage vendor relationships. Before the offer conversation, clarify reporting structure and decision authority. Scope determines your leverage and your career trajectory far more than the title does.
Product Operations Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most product operations specialists?
Ramp, Amazon, and Plaid are hiring the most product operations specialists right now, with openings concentrated in California, New York, and Washington, based on current listings on Migrate Mate as of November 2026. Demand is heaviest at growth-stage technology companies and large enterprise software organizations scaling their product teams.
How many product operations specialist jobs are remote?
About 78% of product operations specialist openings are fully remote or hybrid as of November 2026, making it one of the more flexible roles in the product organization. Sub-areas focused on tooling administration, data analysis, and cross-functional program coordination tend to offer the highest share of remote-eligible positions.
How do you become a product operations specialist?
Start by building experience in a cross-functional role where you own a process end to end, whether in program management, business operations, or a product team support function. Develop proficiency with project management and analytics tools used by product organizations. Document measurable outcomes from process improvements you drove. Move into a product operations title by targeting companies where the function is growing and the scope is clearly defined, not just an overflow catch-all.
How do you get hired as a product operations specialist with little experience?
Hiring managers for this role look for evidence that you can map a broken process, propose a fix, and follow through. If you lack direct experience, highlight any project where you coordinated between teams, cleaned up a workflow, or introduced a tool that others adopted. Contract roles, operational work inside a startup, or a side project with documented outcomes all substitute for years of formal experience if the story is specific and results-focused.
What does the product operations specialist interview process look like?
Most interview processes include an initial recruiter screen, a hiring manager conversation focused on your operational background, and at least one case or take-home exercise where you diagnose a process problem and propose a solution. Later rounds typically involve cross-functional stakeholders from product, engineering, or go-to-market teams who evaluate how you'd partner with them. Some companies add a systems or tools walkthrough where you demo how you've set up or improved a workflow.
Where can I find and apply to product operations specialist jobs?
You can find and apply to product operations specialist jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your specialization and experience level, then apply directly to each listing that fits.
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