Conference Services Manager Jobs
Conference services manager jobs are open across hotels, convention centers, universities, and corporate venues, from coordinator-level to senior and director roles, with specializations in event logistics, catering coordination, and audiovisual management. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 58+ Conference Services Manager jobs
Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures—and it’s rumored the martini was invented here in the hotel. While historic details like the hotel’s gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 330 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City’s premier luxury lifestyle hotel.
The Catering & Conference Services Manager is responsible for selling catering events and servicing catered & group events after it is booked. This is achieved through establishing and building strong client relationships; negotiating and finalizing through to contract; planning all event catering and operations; maintaining service and regular contact during the program; subsequent client follow up, billing and financial closure. The Catering & Conference Service Manager serves as the property liaison between client and operating departments to ensure a successful meeting and to generate repeat business. Is also responsible for coordinating and supervising assigned group business after it is booked by the sales department, and through completion of the event or function, while maintaining profitable operations and high quality products and service levels. He/she is expected to market ideas to promote business;
Additional ongoing responsibilities include close management of financials, including regular participation in catering budgeting and forecasting. He/she is expected to foster relationships and market ideas to promote new and repeat business.
- Manage existing accounts and follow up with client re-solicitation to capture future business.
- Identify potential new business, develop a sales strategy and solicit.
- Meet/Exceed all revenue goals.
- Respond to requests by Meeting and Event Planners immediately.
- Interact with outside planners, vendors for event set-up and operational requirements.
- Maintain pricing integrity and propose upscale menus and enhancements for clients.
- Create, review and revise rooming lists, VIP lists, Banquet Event Orders and Group Resumes according to established protocols.
- Plan and manage internal and/or external Pre-Event meetings as required.
- Manage Delphi and adjust space in order to ensure maximum revenue potential.
- Be visible on the floor and assist staff as needed during functions.
- Respond to client concerns in a timely manner, provide service recovery as required.
- Work closely with operational department managers and keep them informed of event updates, requests and concerns as they arise.
- Keep immediate supervisor fully informed of all challenges or matters requiring his/her attention.
- Prepare and submit required reports in a timely manner.
- Finalize event billing and complete post-event communication, including post-event meetings as required.
- Use feedback from Meeting Planner evaluations to improve service and quality.
- Plan and execute hotel holiday and special events as requested.
- Proficient knowledge of meeting room set-ups and capabilities.
- Proficient knowledge of sleeping room configurations and types.
- Have comprehensive working knowledge of all operational departments within the hotel; culinary, stewarding, banquets, audiovisual, front office, guest services, reservations, housekeeping, engineering, purchasing, accounting.
- Participate in all required hotel meetings and training (One to One Customer Service Training, etc.)
- Ongoing conduct which embraces Highgate’s philosophy of service.
- At least 3-5 years of progressive experience in a luxury hotel or a related field; or a 2-year college degree and at least 3 years of related, luxury hotel experience.
- Must be proficient in Windows, Delphi; Company approved spreadsheets and word processing.
- Must have knowledge of F&B preparation techniques, dietary restrictions, health department rules and regulations, liquor laws and regulations.
- Flexible and long hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Extensive knowledge of all hotel departments
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Ability to excel in a fast-paced environment
- Self-confident, proactive, and able to prioritize and make effective decisions
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Attend all hotel required meetings; trainings; & MOD coverage as required
- Maintain high standards of personal appearances and grooming and comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
- Must be a creative and effective leader, possessing a high degree of professionalism
- Create, execute, and manage a personal plan to meet or exceed budgeted revenue goals.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
- Follow and implement property and Highgate standard operating procedures.
Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures—and it’s rumored the martini was invented here in the hotel. While historic details like the hotel’s gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 330 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City’s premier luxury lifestyle hotel.
The Catering & Conference Services Manager is responsible for selling catering events and servicing catered & group events after it is booked. This is achieved through establishing and building strong client relationships; negotiating and finalizing through to contract; planning all event catering and operations; maintaining service and regular contact during the program; subsequent client follow up, billing and financial closure. The Catering & Conference Service Manager serves as the property liaison between client and operating departments to ensure a successful meeting and to generate repeat business. Is also responsible for coordinating and supervising assigned group business after it is booked by the sales department, and through completion of the event or function, while maintaining profitable operations and high quality products and service levels. He/she is expected to market ideas to promote business;
Additional ongoing responsibilities include close management of financials, including regular participation in catering budgeting and forecasting. He/she is expected to foster relationships and market ideas to promote new and repeat business.
- Manage existing accounts and follow up with client re-solicitation to capture future business.
- Identify potential new business, develop a sales strategy and solicit.
- Meet/Exceed all revenue goals.
- Respond to requests by Meeting and Event Planners immediately.
- Interact with outside planners, vendors for event set-up and operational requirements.
- Maintain pricing integrity and propose upscale menus and enhancements for clients.
- Create, review and revise rooming lists, VIP lists, Banquet Event Orders and Group Resumes according to established protocols.
- Plan and manage internal and/or external Pre-Event meetings as required.
- Manage Delphi and adjust space in order to ensure maximum revenue potential.
- Be visible on the floor and assist staff as needed during functions.
- Respond to client concerns in a timely manner, provide service recovery as required.
- Work closely with operational department managers and keep them informed of event updates, requests and concerns as they arise.
- Keep immediate supervisor fully informed of all challenges or matters requiring his/her attention.
- Prepare and submit required reports in a timely manner.
- Finalize event billing and complete post-event communication, including post-event meetings as required.
- Use feedback from Meeting Planner evaluations to improve service and quality.
- Plan and execute hotel holiday and special events as requested.
- Proficient knowledge of meeting room set-ups and capabilities.
- Proficient knowledge of sleeping room configurations and types.
- Have comprehensive working knowledge of all operational departments within the hotel; culinary, stewarding, banquets, audiovisual, front office, guest services, reservations, housekeeping, engineering, purchasing, accounting.
- Participate in all required hotel meetings and training (One to One Customer Service Training, etc.)
- Ongoing conduct which embraces Highgate’s philosophy of service.
- At least 3-5 years of progressive experience in a luxury hotel or a related field; or a 2-year college degree and at least 3 years of related, luxury hotel experience.
- Must be proficient in Windows, Delphi; Company approved spreadsheets and word processing.
- Must have knowledge of F&B preparation techniques, dietary restrictions, health department rules and regulations, liquor laws and regulations.
- Flexible and long hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Extensive knowledge of all hotel departments
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Ability to excel in a fast-paced environment
- Self-confident, proactive, and able to prioritize and make effective decisions
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Attend all hotel required meetings; trainings; & MOD coverage as required
- Maintain high standards of personal appearances and grooming and comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
- Must be a creative and effective leader, possessing a high degree of professionalism
- Create, execute, and manage a personal plan to meet or exceed budgeted revenue goals.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
- Follow and implement property and Highgate standard operating procedures.
See All 58 Conference Services Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsConference Services Manager Job Market
Who's Hiring
Top Industries Hiring
- Hospitality & Tourism
What Employers Look For
The qualifications that appear most often in conference services manager jobs.
- Bachelor's degree in hospitality management, event management, or a related field
- Two or more years of experience coordinating meetings, conferences, or banquets
- Proficiency with event management software and property management systems
- Strong client communication and customer service skills across all stakeholder levels
- Ability to manage multiple concurrent events and prioritize under time pressure
- Experience coordinating with catering, audiovisual, and facilities teams on event execution
Tips for Your Conference Services Manager Job Search
Quantify your event volume on your resume
Recruiters for conference services roles want to see scale. List the number of events you managed per year, total attendee counts, and the size of your largest single event. Vague descriptions of duties won't stand out the way concrete numbers do.
Highlight certifications that move your application forward
The Certified Meeting Professional credential carries real weight in conference services hiring. If you hold it, put it near the top of your resume. If you don't, completing a Certified Meeting Professional prep course signals seriousness to hiring managers who screen for it.
Apply early to roles that fit
Migrate Mate lists conference services manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that match your venue type
Conference services work differs significantly between a hotel, a university conference center, and a corporate campus. Tailor your application to show experience in the same venue category the employer operates, since hiring managers favor candidates who already understand that environment's specific demands.
Prepare a scenario answer for a major event disruption
Almost every conference services manager interview includes a situational question about a last-minute vendor cancellation, AV failure, or overbooked room. Prepare a specific story using the situation, action, and result format so you can answer it confidently without fumbling.
Negotiate using total event responsibility, not just title
When discussing compensation, anchor your case on the total budget you managed and the complexity of events you led, not just your job title. Conference services roles vary widely in scope, and demonstrating the operational weight you carried gives you a concrete basis for a higher offer.
Conference Services Manager Jobs: Frequently Asked Questions
Which companies are hiring the most conference services managers?
The companies hiring the most conference services managers right now include Highgate, Four Seasons, and Landry's, with the largest share of openings in Florida, Texas, and Colorado, based on current listings on Migrate Mate as of September 2026. Hotel groups, convention center operators, and university conference departments tend to post the highest volume of these roles consistently.
How many conference services manager jobs are remote?
About 38% of conference services manager openings are fully remote or hybrid as of September 2026, reflecting the largely on-site nature of event coordination work. The sub-areas most likely to allow remote arrangements are pre-event sales coordination, client communications, and post-event reporting, rather than day-of event management, which almost always requires physical presence.
How do you become a conference services manager?
Start by earning a degree in hospitality, event management, or a related field, then build hands-on experience in hotel banquet operations, catering coordination, or event logistics. Work up through coordinator or assistant roles, develop fluency with event management software, and pursue the Certified Meeting Professional credential once you have enough field experience to qualify. Strong client communication skills and the ability to manage multiple vendors simultaneously are what move candidates into manager-level positions.
Can you get hired as a conference services manager with limited experience?
Yes, some employers hire candidates into conference services manager roles from adjacent positions in hotel front office, food and beverage, or catering coordination, especially at smaller properties. Highlighting transferable skills like vendor communication, scheduling, and client relations strengthens an application. Volunteer event coordination or an internship at a conference venue can substitute for formal experience when a formal work history is thin.
What does the conference services manager interview process look like?
Most conference services manager interviews begin with a phone screen focused on your event coordination background, followed by one or two in-person rounds with the director of events or a hotel general manager. Expect situational questions about handling difficult clients, managing last-minute changes, and coordinating across catering and AV teams. Some employers include a property tour or ask you to walk through how you would handle a specific event scenario from inquiry to execution.
Where can I find and apply to conference services manager jobs?
You can find and apply to conference services manager jobs on Migrate Mate, which lists current openings from across the United States. Search the available roles, find the ones that match your experience and preferred venue type, and apply directly to each listing that fits your background.
See All 58 Conference Services Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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