Entry Level Operations Training Manager Jobs
New grad operations training manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or a demonstrated ability to design and deliver training programs can matter more than a long resume. Most openings are on-site roles across Retail, Automotive, and Sports & Recreation, with employers like CarMax, Vail Resorts, and Republic Services hiring at this level now.
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CarMax, the way your career should be!
Position Overview
As a Business Operations Associate Lead, you will mentor and guide Business Operations Associates while ensuring smooth operations across store departments. This leadership role combines team development, operational excellence, and exceptional customer service. You’ll oversee critical processes such as cash management, transaction auditing, and paperwork accuracy—all while fostering a positive, collaborative work environment. If you’re passionate about leadership and thrive in a fast-paced setting, this is your opportunity to make an impact.
Why CarMax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
- Mentor and coach Business Operations Associates, supporting their growth and training.
- Serve as Manager on Duty, directing workflow, resolving transaction questions, and addressing customer concerns.
- Delegate and monitor Business Office tasks to maintain efficiency and accuracy, and assist store teams across departments, ensuring compliance with CarMax standards.
- Deliver exceptional customer service, explaining processes and answering questions clearly.
- Process and audit paperwork for retail sales, appraisals, DMV transactions, and funding documentation.
- Manage cash operations, including deposits, safe handling, and security protocols.
- Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
Required Qualifications
- Ability to create a positive, team-oriented environment and resolve customer or associate issues.
- Strong delegation, follow-up, and decision-making skills using sound judgment.
- Proficient in data interpretation, numeric filing systems, and intermediate PC applications (Word, Excel).
- Ability to multi-task in a high-energy, fast-paced environment and maintain accuracy.
- Effective verbal and written communication skills for customer and associate interactions.
- Completion of CarMax-provided training for cross-functional Business Office coverage.
- Ability to stand or walk for extended periods and lift 15–20 lbs, with flexibility for nights, weekends, and holidays.
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
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Entry Level Operations Training Manager Jobs: Frequently Asked Questions
How do I get an entry level operations training manager job?
Start by building hands-on experience through internships, volunteer training coordination, or leading onboarding projects in any role. Employers at this level look for candidates who can organize information clearly, communicate across teams, and show initiative in process improvement. A portfolio of training materials you have created, even from coursework or campus organizations, signals real capability and sets you apart from other entry level applicants.
Which companies hire entry level operations training managers?
Companies hiring entry level operations training managers right now include CarMax, Vail Resorts, and Republic Services, based on current listings on Migrate Mate as of November 2026. At this experience level, you will find openings across a mix of large enterprises with structured training programs and growing mid-size companies that need a dedicated person to build training infrastructure from the ground up.
Are there remote entry level operations training manager jobs?
Yes, though on-site roles are more common at the entry level. About 0% of entry level operations training manager openings are remote or hybrid as of November 2026, reflecting employer preference for in-person collaboration when training new staff. Remote and hybrid positions do exist, particularly in companies with distributed workforces that rely on digital learning platforms.
Are these new grad operations training manager jobs?
Yes, many of these listings are new grad and junior roles that explicitly welcome candidates with little or no professional experience. A new grad posting typically accepts 0 to 2 years of experience, counts internships and campus leadership, and may ask for a portfolio of training or instructional materials rather than a lengthy work history. Look for language like "entry level," "recent graduates welcome," or "no prior management required" in the job description.
Which industries hire the most entry level operations training managers?
Entry Level operations training manager roles concentrate in Retail, Automotive, and Sports & Recreation, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they onboard large volumes of frontline staff, roll out new processes frequently, and need coordinators who can translate operational procedures into clear, repeatable training programs.