OPT IT Support Engineer Jobs
IT Support Engineer roles are among the most OPT-friendly positions in tech, with many employers accustomed to sponsoring work authorization. STEM OPT extension applies if your degree is in computer science, information technology, or a related field, giving you up to three years of authorized work.
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Get Access To All JobsINTRODUCTION
This role will be located at one of Discovery Land Company’s locations: Driftwood Golf and Ranch Club, set outside of Austin, TX.
Driftwood Golf and Ranch Club is seeking an IT Support Engineer to join the Information Technology Department. As an IT Support Engineer at our club, you will be responsible for providing technical assistance and support to internal users, ensuring the efficient operation of computer systems, networks, and software applications across the entire organization.
KEY RESPONSIBILITIES
- Assists company staff with technical support of desktop computers, applications, server system and related technology.
- Demonstrated networking experience with a strong understanding of VLANs, subnetting, VPN technologies, routing protocols, and core networking principles and tools.
- Experience in virtual machine and server administration, including proficiency with DHCP, DNS, and Active Directory services.
- Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines.
- Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
- Assists the IT Manager and gains progressive responsibilities relating to the company’s IT infrastructure over time.
- Provides technical support to the operation of information technology systems for Discovery Land Company, and affiliated projects.
- Provides hardware/software support to both local and remote users and is available to troubleshoot via phone as needed.
- Troubleshoots problems with all facets of the operations including but not limited to the applications, SQL Server, LAN/WAN connection, customer service, and recommends and takes corrective action(s) as required.
- Assists staff with the installation, configuration, and ongoing usability of desktop and server platforms, peripheral equipment and software within established standards and guidelines.
- Works with vendor support contacts to resolve technical problems with desktop, server, and networking systems to include hardware and software.
- Trains and orients Discovery Land Company staff on use of hardware and software.
- Primary individual responsible for desktop and server system and component ordering for both headquarters and project locations.
- Oversees and tracks successful fulfilment of all orders.
- Provide Project Scope and Definitions – Anticipate project deviations and define and implement risk mitigation strategies.
- Oversee the process to enable changes to defined scope of the project as required.
- Internal Communications Management – Maintain timely communication of progress and status with regards to each of the projects.
- Develop and /or maintain a database for Issues Management, which contains all issues identified to date for each project.
SKILLS & QUALIFICATIONS
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
- Proven experience in IT support, troubleshooting, and maintenance.
- Strong knowledge of Windows and/or macOS operating systems.
- Familiarity with Freshdesk Support, Crowdstrike, and N-Able.
- Experience with Meraki, Cisco and VMware are a plus.
- Familiarity with Microsoft Office Suite and other commonly used business applications.
- Excellent problem-solving and communication skills.
- Customer-focused with a commitment to delivering high-quality support.
- Industry certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
- Ability to work independently and collaboratively in a team environment.
ADDITIONAL REQUIREMENTS
- Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
- Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
- Ability to work in a team environment.
- Ability to stay calm and focused during the busiest of times.
- Ability to read, write, speak, and understand English; additional languages preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length.
BENEFITS
- Competitive Pay
- Medical, Dental, and Vision Benefits
- 401k Contribution
- Paid Time Off and Paid Holidays
- Employee Meals, Referral Incentives, and Recognition Programs
- Holiday Pay
- Professional development and upward mobility opportunities
- Work-Family Culture
About us
Set against gentle, rolling hills with towering oak trees, native wildflowers, prickly pear cacti, and massive 50-foot cliffs above a flowing creek, Driftwood Golf & Ranch Club is Texas as you’ve always imagined it. Our private, 800-acre community gives members access to 70 acres of vineyards, a championship 18-hole golf course designed by renowned architect Tom Fazio, and magnificent natural landscapes with dramatic, sweeping views of the Texas Hill Country. Driftwood features two connected parcels: The Ranch, which focuses on a luxurious golf-centered lifestyle; and the Creek, which features the property’s most scenic areas, including the vineyard. Located just 25 minutes outside of Austin, our family-forward destination is both rural and refined. A true vision of Texas unlike any other. At Driftwood, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world.
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INTRODUCTION
This role will be located at one of Discovery Land Company’s locations: Driftwood Golf and Ranch Club, set outside of Austin, TX.
Driftwood Golf and Ranch Club is seeking an IT Support Engineer to join the Information Technology Department. As an IT Support Engineer at our club, you will be responsible for providing technical assistance and support to internal users, ensuring the efficient operation of computer systems, networks, and software applications across the entire organization.
KEY RESPONSIBILITIES
- Assists company staff with technical support of desktop computers, applications, server system and related technology.
- Demonstrated networking experience with a strong understanding of VLANs, subnetting, VPN technologies, routing protocols, and core networking principles and tools.
- Experience in virtual machine and server administration, including proficiency with DHCP, DNS, and Active Directory services.
- Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines.
- Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
- Assists the IT Manager and gains progressive responsibilities relating to the company’s IT infrastructure over time.
- Provides technical support to the operation of information technology systems for Discovery Land Company, and affiliated projects.
- Provides hardware/software support to both local and remote users and is available to troubleshoot via phone as needed.
- Troubleshoots problems with all facets of the operations including but not limited to the applications, SQL Server, LAN/WAN connection, customer service, and recommends and takes corrective action(s) as required.
- Assists staff with the installation, configuration, and ongoing usability of desktop and server platforms, peripheral equipment and software within established standards and guidelines.
- Works with vendor support contacts to resolve technical problems with desktop, server, and networking systems to include hardware and software.
- Trains and orients Discovery Land Company staff on use of hardware and software.
- Primary individual responsible for desktop and server system and component ordering for both headquarters and project locations.
- Oversees and tracks successful fulfilment of all orders.
- Provide Project Scope and Definitions – Anticipate project deviations and define and implement risk mitigation strategies.
- Oversee the process to enable changes to defined scope of the project as required.
- Internal Communications Management – Maintain timely communication of progress and status with regards to each of the projects.
- Develop and /or maintain a database for Issues Management, which contains all issues identified to date for each project.
SKILLS & QUALIFICATIONS
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
- Proven experience in IT support, troubleshooting, and maintenance.
- Strong knowledge of Windows and/or macOS operating systems.
- Familiarity with Freshdesk Support, Crowdstrike, and N-Able.
- Experience with Meraki, Cisco and VMware are a plus.
- Familiarity with Microsoft Office Suite and other commonly used business applications.
- Excellent problem-solving and communication skills.
- Customer-focused with a commitment to delivering high-quality support.
- Industry certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
- Ability to work independently and collaboratively in a team environment.
ADDITIONAL REQUIREMENTS
- Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
- Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
- Ability to work in a team environment.
- Ability to stay calm and focused during the busiest of times.
- Ability to read, write, speak, and understand English; additional languages preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length.
BENEFITS
- Competitive Pay
- Medical, Dental, and Vision Benefits
- 401k Contribution
- Paid Time Off and Paid Holidays
- Employee Meals, Referral Incentives, and Recognition Programs
- Holiday Pay
- Professional development and upward mobility opportunities
- Work-Family Culture
About us
Set against gentle, rolling hills with towering oak trees, native wildflowers, prickly pear cacti, and massive 50-foot cliffs above a flowing creek, Driftwood Golf & Ranch Club is Texas as you’ve always imagined it. Our private, 800-acre community gives members access to 70 acres of vineyards, a championship 18-hole golf course designed by renowned architect Tom Fazio, and magnificent natural landscapes with dramatic, sweeping views of the Texas Hill Country. Driftwood features two connected parcels: The Ranch, which focuses on a luxurious golf-centered lifestyle; and the Creek, which features the property’s most scenic areas, including the vineyard. Located just 25 minutes outside of Austin, our family-forward destination is both rural and refined. A true vision of Texas unlike any other. At Driftwood, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world.
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Get Access To All JobsTips for Finding OPT Sponsorship as an IT Support Engineer
Target companies with established IT departments
Large enterprises, universities, and healthcare systems hire IT Support Engineers regularly and have HR processes built for work authorization. Smaller startups may lack the infrastructure to sponsor OPT or file H-1B visa petitions without significant effort.
Confirm your STEM OPT eligibility early
IT Support Engineer roles often qualify for the 24-month STEM OPT extension if your degree is in a STEM-designated field. Verify your program's CIP code with your DSO before applying, since this extension significantly increases your value to employers.
Frame your technical certifications prominently
CompTIA A+, Network+, and Microsoft certifications signal job-ready skills to hiring managers. Employers sponsoring OPT want minimal ramp-up time, and certifications reduce their perceived risk when evaluating candidates who need work authorization support.
Address your OPT timeline in conversations proactively
Tell recruiters your OPT end date and whether you qualify for the STEM extension early in the process. This avoids late-stage surprises and helps employers plan the H-1B petition timeline if they intend to retain you long term.
Emphasize experience with ticketing and remote support tools
Hands-on familiarity with platforms like ServiceNow or Jira demonstrates immediate productivity. Employers weighing the administrative overhead of OPT sponsorship are more likely to proceed when a candidate can contribute from their first week.
Look for roles explicitly open to OPT candidates
Many IT Support Engineer postings on Migrate Mate are listed by employers who actively hire on OPT. Filtering for these roles saves time and focuses your energy on companies already familiar with the authorization process.
IT Support Engineer OPT: Frequently Asked Questions
Does an IT Support Engineer role qualify for the STEM OPT extension?
It depends on your degree, not the job title. If your bachelor's or master's degree is in a STEM-designated field such as computer science, information systems, or electrical engineering, you can apply for the 24-month STEM OPT extension regardless of your job title. Confirm your program's CIP code with your DSO to verify eligibility before you apply to roles.
How do I find IT Support Engineer employers who are open to OPT candidates?
The most efficient approach is to use Migrate Mate, which lists IT Support Engineer roles from employers who are open to hiring F-1 OPT students. Browsing a general job board and cold-filtering for sponsorship willingness wastes time. Migrate Mate surfaces employers already familiar with OPT work authorization, so you can focus on applying rather than vetting.
Can I start an IT Support Engineer job before my OPT EAD card arrives?
No. You cannot begin work until you have your physical EAD card in hand and your OPT start date has passed. Apply for OPT at least 90 days before your intended start date, since USCIS processing can take several weeks. Coordinate your offer acceptance and start date with your employer accordingly to avoid any gap in authorization.
Does an IT Support Engineer role count as a qualifying job for OPT purposes?
Yes, provided the role is directly related to your major field of study. An IT Support Engineer position draws on skills from computer science, information technology, or network engineering programs and will generally satisfy the OPT employment requirement. Your DSO may ask for an offer letter or job description to confirm the connection between the role and your degree.
What happens to my OPT status if my IT Support Engineer contract ends between jobs?
F-1 OPT allows a cumulative unemployment limit of 90 days, or 150 days on the STEM extension. If your contract ends, that unemployment clock starts immediately. Notify your DSO and report the change in your SEVIS record. Begin your next job search right away, and keep documentation of your employment history in case USCIS reviews your record later.