OPT IT Support Engineer Jobs
IT Support Engineer roles are among the most OPT-friendly positions in tech, with many employers accustomed to sponsoring work authorization. STEM OPT extension applies if your degree is in computer science, information technology, or a related field, giving you up to three years of authorized work.
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At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Insitu has an immediate need for a Level 2 Support Technician for a 12 month contract. This role will be 100% onsite in Bingen, WA. This role provides IT support for clients, find fixes, workarounds and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills.
Desired Attributes and Experience
- Customer service mentality
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Reliable
- Solid understanding of computers, networks and software
- Experience using MS Office applications: Word, Excel, Outlook
- High attention to detail
- Ability and willingness to work in a collaborative team environment
- Ability and willingness to quickly learn new technology and software
- Ability to lift 35 lbs.
Responsibilities and Duties
- Install and configure computers, peripheral equipment, and software
- Respond to tickets in accordance with established guidelines
- Record, track, and document the help desk request problem solving process including actions taken through to the final resolution
- Respond in timely manner to requests and issues
- Repair and replace equipment as needed
- Provide onsite and remote support to end users
- Elevate and coordinate out of scope technical issues
- Assist in AV setups as needed for meetings
- Assist new hire training for basic IT needs
- Set up new workstations for users (deploying equipment, checking over account setups)
Education and Experience:
1 years of related experience or an Associate degree in a related discipline.
Previous experience with Insitu systems.
Must be open to working on a contract basis.
Must be able to commute to Bingen, WA.
Position is a 100% onsite role.
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Your Benefits
No matter where you are in life, our benefits help prepare you for the present and the future.
- Generous company match to your 401(k).
- Industry-leading tuition assistance program pays your institution directly.
- Fertility, adoption, and surrogacy benefits.
- Up to $10,000 gift match when you support your favorite nonprofit organizations.
These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.
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Get Access To All JobsTips for Finding OPT Sponsorship as an IT Support Engineer
Target companies with established IT departments
Large enterprises, universities, and healthcare systems hire IT Support Engineers regularly and have HR processes built for work authorization. Smaller startups may lack the infrastructure to sponsor OPT or file H-1B visa petitions without significant effort.
Confirm your STEM OPT eligibility early
IT Support Engineer roles often qualify for the 24-month STEM OPT extension if your degree is in a STEM-designated field. Verify your program's CIP code with your DSO before applying, since this extension significantly increases your value to employers.
Frame your technical certifications prominently
CompTIA A+, Network+, and Microsoft certifications signal job-ready skills to hiring managers. Employers sponsoring OPT want minimal ramp-up time, and certifications reduce their perceived risk when evaluating candidates who need work authorization support.
Address your OPT timeline in conversations proactively
Tell recruiters your OPT end date and whether you qualify for the STEM extension early in the process. This avoids late-stage surprises and helps employers plan the H-1B petition timeline if they intend to retain you long term.
Emphasize experience with ticketing and remote support tools
Hands-on familiarity with platforms like ServiceNow or Jira demonstrates immediate productivity. Employers weighing the administrative overhead of OPT sponsorship are more likely to proceed when a candidate can contribute from their first week.
Look for roles explicitly open to OPT candidates
Many IT Support Engineer postings on Migrate Mate are listed by employers who actively hire on OPT. Filtering for these roles saves time and focuses your energy on companies already familiar with the authorization process.
IT Support Engineer OPT: Frequently Asked Questions
Does an IT Support Engineer role qualify for the STEM OPT extension?
It depends on your degree, not the job title. If your bachelor's or master's degree is in a STEM-designated field such as computer science, information systems, or electrical engineering, you can apply for the 24-month STEM OPT extension regardless of your job title. Confirm your program's CIP code with your DSO to verify eligibility before you apply to roles.
How do I find IT Support Engineer employers who are open to OPT candidates?
The most efficient approach is to use Migrate Mate, which lists IT Support Engineer roles from employers who are open to hiring F-1 OPT students. Browsing a general job board and cold-filtering for sponsorship willingness wastes time. Migrate Mate surfaces employers already familiar with OPT work authorization, so you can focus on applying rather than vetting.
Can I start an IT Support Engineer job before my OPT EAD card arrives?
No. You cannot begin work until you have your physical EAD card in hand and your OPT start date has passed. Apply for OPT at least 90 days before your intended start date, since USCIS processing can take several weeks. Coordinate your offer acceptance and start date with your employer accordingly to avoid any gap in authorization.
Does an IT Support Engineer role count as a qualifying job for OPT purposes?
Yes, provided the role is directly related to your major field of study. An IT Support Engineer position draws on skills from computer science, information technology, or network engineering programs and will generally satisfy the OPT employment requirement. Your DSO may ask for an offer letter or job description to confirm the connection between the role and your degree.
What happens to my OPT status if my IT Support Engineer contract ends between jobs?
F-1 OPT allows a cumulative unemployment limit of 90 days, or 150 days on the STEM extension. If your contract ends, that unemployment clock starts immediately. Notify your DSO and report the change in your SEVIS record. Begin your next job search right away, and keep documentation of your employment history in case USCIS reviews your record later.