OPT Product Analyst Jobs

INTRODUCTION

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

ROLE AND RESPONSIBILITIES

Functional Title: Product Strategy Analyst

Job Title: Information Technology BA II

Agency: Health & Human Services Comm

Department: MMIS Staff APD Internal 90/10

Posting Number: 21372

Closing Date: 10/21/2026

Posting Audience: Internal and External

Occupational Category: Computer and Mathematical

Salary Range: $6,701.75 - $6,946.76

Pay Frequency: Monthly

Salary Group: TEXAS-B-23

Shift: Day

Telework: Eligible for Telework

Travel: Up to 10%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 701 W 51ST ST

Other Locations:

MOS Codes: 8846,8848,8858,14NX,15AX,16KX,181X,182X,1D7X1,255A,25B,26B,62E,681X,682X,781X,782X,CYB10,CYB11,ISM

IT,Z Prefix

The Product Strategy Analyst works in coordination with the Product Managers and the Agile Program Lead/Release Train Engineer (RTE) of the Medicaid and CHIP Systems IT Applications, and Product Strategy team to develop vision and roadmap documentation. The selected individual will perform technical analysis and provide guidance to other agency areas regarding interpretation of policies and procedures in support of Medicaid Enterprise Systems (MES) functionality. The candidate will routinely interact with business users and contracted IT representatives. This position will ensure contractor systems meet agency information technology directives, plans, goals, and contract requirements for Medicaid/CHIP programs including, but not limited to, Vendor Drug, Acute and Long-Term Care. This position participates in planning, definition and high-level design of the solution while actively participating in continuous discovery, especially with developing a Vision, Roadmap and program/product backlogs and decomposing Epics into features. The Agile Strategy Analyst is responsible for supporting documentation associated with the development of a roadmap and continued update of the backlog at the program level to ensure continuous communication, alignment, and commitment regarding preparation for Planning Interval (PI) planning. Additionally, this position will assist with supporting delivery activities, as necessary to ensure that the PI objectives align with the vision and roadmap, as committed to during PI planning. Will work with internal and external stakeholders when documenting the product backlog. Reviews complex deliverables and provides comments to document owners. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

• Supports analysis and assists with the creation of documentation necessary for Road mapping activities to develop a product backlog with all appropriate HHSC stakeholders. This includes analysis, documentation, all supporting activities including Epic and backlog development, coordination with impacted stakeholders and other IT teams or vendors, risk/issue identification and documentation, and participation in cross-team coordination. Supports delivery, as necessary to ensure alignment with the committed to PI objectives. (40%)

• Provides analysis and documentation support on the IT component of product backlogs with emphasis on documentation of risk factors, dependencies, enablers and documents the associated mitigation strategies. (20%)

• Participates in coordination efforts with vendor discovery support team to provide necessary input to help refine features as necessary, to provide technical feedback, to support the definition of enabler stories, develop wireframes, POCs, and support the HHSC Systems Architect to develop the architectural runway. (15%)

• Provides mentoring, consultation, documentation, and direction to other areas of Medicaid and CHIP Applications with regards to implementation within all Medicaid and CHIP systems. (15%)

• Provides quality-assurance-related consultation to, or oversight of, product enhancements, assignments, or special initiatives. (10%)

BASIC QUALIFICATIONS

Knowledge, Skills and Abilities (KSAs):

• Knowledge of the capabilities and limitations of computer systems and of the techniques used in automated systems

• Knowledge of computer hardware and software

• Knowledge of computer operating systems

• Knowledge of Medicaid and/or CHIP Program and Policy.

• Knowledge of multiple computer-based systems, information technology management, and systems development methodologies including programming languages, systems analysis, and system testing.

• Skill in Agile Methodology

• Skill in Product Management

• Skill in ensuring systems meet business requirements

• Skill in coordinating and solving problems

• Skill in communicating effectively both verbally and in writing with technical and non-technical staff

• Skill in stakeholder engagement

• Skill in reviewing technical requirements and ensuring that vendors are using best practices and technology

• Ability to solve problems using various techniques and approaches

Registrations, Licensure Requirements or Certifications:

Scaled Agile Framework (SAFe) Certifications preferred but not required

Initial Screening Criteria:

Graduation from an accredited four-year college or university with major coursework in business administration, computer science, computer information systems, management information systems, or a related field. Experience may be substituted for education on a year for year basis.

Three (3) or more years’ experience working in business analysis, project/product management or related field

Experience working in an agile environment

PREFERRED QUALIFICATIONS

Experience working in a state agency

ADDITIONAL INFORMATION

This position will require the chosen candidate to work in the office a minimum of three (3) days a week.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.