Reservation Agent Jobs for OPT Students
Reservation Agent jobs are a strong fit for F-1 OPT students with backgrounds in hospitality, tourism, communications, or business. Most roles qualify under OPT's standard 12-month work authorization, and employers in hotels, airlines, and travel agencies regularly hire international candidates with customer service experience.
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Get Access To All JobsAbout Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.
About the role
Four Seasons Hotel Westlake Village is seeking a Reservations Agent to promote the resort and provide detailed information to prospective guests. This role will capture sales from incoming calls and secure reservations, ensuring each guest receives personalized attention. The ideal candidate will coordinate all reservation details to ensure guest satisfaction and create a seamless booking experience from start to finish.
What you will do
- Capture sales from incoming reservations calls and coordinate details of each reservation. Complete internal reservation forms and reports which includes ensuring the cleanliness of all bookings that come from different channels within the Four Seasons. All reservations calls will follow Four Seasons Standards.
- Answer General Reservations e-mail and Four Seasons Messenger feature, retrieve and distribute mail and process guest requests.
- Process WRO, and Internal reservations. Ensure that all booking requirements are met for each booking.
- Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations.
- Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests.
What you bring
- Excellent reading, writing and oral proficiency in the English language.
- The ability to have strong communication skills among co-workers and guests.
- The ability to multi-task on several assignments at once.
- The ability to anticipate guests needs and go above and beyond when needed.
- The ability to operate computer equipment and other systems associated with the position.
- High school degree or equivalent experience.
- One to two years previous experience as a receptionist or in a related position.
What we offer
- Hourly Range: $23.07
- Health Insurance - Medical, Dental & Vision
- 401K Retirement savings plan
- Employee Assistance Program
- Investment in your Wellbeing
- Life Insurance
- Complimentary Room nights and discounted rates
- Complimentary Dry Cleaning for Employee Uniforms
- Free meals and on-site parking
- Training programs, tuition reimbursement
- Growth & Development opportunities
Schedule & Hours
- Full time position
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.
About the role
Four Seasons Hotel Westlake Village is seeking a Reservations Agent to promote the resort and provide detailed information to prospective guests. This role will capture sales from incoming calls and secure reservations, ensuring each guest receives personalized attention. The ideal candidate will coordinate all reservation details to ensure guest satisfaction and create a seamless booking experience from start to finish.
What you will do
- Capture sales from incoming reservations calls and coordinate details of each reservation. Complete internal reservation forms and reports which includes ensuring the cleanliness of all bookings that come from different channels within the Four Seasons. All reservations calls will follow Four Seasons Standards.
- Answer General Reservations e-mail and Four Seasons Messenger feature, retrieve and distribute mail and process guest requests.
- Process WRO, and Internal reservations. Ensure that all booking requirements are met for each booking.
- Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations.
- Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests.
What you bring
- Excellent reading, writing and oral proficiency in the English language.
- The ability to have strong communication skills among co-workers and guests.
- The ability to multi-task on several assignments at once.
- The ability to anticipate guests needs and go above and beyond when needed.
- The ability to operate computer equipment and other systems associated with the position.
- High school degree or equivalent experience.
- One to two years previous experience as a receptionist or in a related position.
What we offer
- Hourly Range: $23.07
- Health Insurance - Medical, Dental & Vision
- 401K Retirement savings plan
- Employee Assistance Program
- Investment in your Wellbeing
- Life Insurance
- Complimentary Room nights and discounted rates
- Complimentary Dry Cleaning for Employee Uniforms
- Free meals and on-site parking
- Training programs, tuition reimbursement
- Growth & Development opportunities
Schedule & Hours
- Full time position
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
How to Get Visa Sponsorship in Reservation Agent
Emphasize bilingual skills on your resume
Reservation agents handle international clients daily. If you speak Mandarin, Hindi, Spanish, or another language fluently, lead with that. Many hospitality employers actively recruit multilingual candidates and are more willing to support OPT students who bring that advantage.
Target hotel chains over small independents
Large hotel groups like Marriott, Hilton, and Hyatt have established HR processes for OPT and H-1B sponsorship. Smaller independent properties often lack the infrastructure. Prioritizing corporate chains significantly improves your chances of getting OPT-compatible employment and future visa support.
Apply before your OPT start date whenever possible
Many hospitality employers hesitate if your OPT hasn't started yet. Apply two to three months before your program end date so you can begin onboarding the day your EAD card becomes valid, removing uncertainty for the hiring manager.
Frame OPT duration clearly in interviews
Employers unfamiliar with OPT may worry about a short authorization window. Explain that standard OPT lasts 12 months, with a potential 24-month STEM extension if your degree qualifies. Clarity here prevents offers from falling apart over misunderstood immigration timelines.
Highlight customer relationship management experience
Reservation agents are evaluated heavily on CRM software proficiency and client communication skills. Showcase any experience with booking systems, call center environments, or customer-facing roles. This directly offsets any hesitation employers may have about sponsoring an OPT candidate.
Get your EAD and supporting documents ready before applying
Employers often request proof of work authorization early in the hiring process. Having your EAD card, I-20, and visa documents organized and ready to share shows professionalism and removes a common friction point that causes delays or lost offers.
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Get Access To All JobsFrequently Asked Questions
Can F-1 OPT students legally work as Reservation Agents?
Yes. Reservation Agent roles qualify under F-1 OPT as long as the position is directly related to your field of study. Degrees in hospitality management, tourism, business, or communications typically satisfy this requirement. You must be working in a role that aligns with your declared major, and the work must begin after your EAD is valid.
Do Reservation Agent employers typically sponsor OPT students for H-1B after OPT ends?
It depends on the employer's size and immigration policy. Large hotel chains and airline corporations are more likely to sponsor H-1B petitions for strong performers than small travel agencies. The hospitality industry overall has moderate H-1B sponsorship rates. Establishing yourself as indispensable during your OPT period significantly improves your sponsorship chances. You can find OPT-friendly employers on Migrate Mate.
Does a hospitality or tourism degree qualify for the 24-month STEM OPT extension in Reservation Agent roles?
Most hospitality and tourism degrees do not appear on the official STEM Designated Degree Program List, so the 24-month STEM extension is generally not available for those fields. However, if your degree is in information systems, data analytics, or a STEM-designated business program, your DSO can confirm eligibility. Check your specific CIP code with your international student office.
What should I do if a Reservation Agent employer asks for immediate work authorization with no delays?
Be upfront about your OPT start date and provide your EAD card or an approval notice if your card hasn't arrived yet. USCIS issues receipt notices that many employers accept as interim proof. If your card is delayed, your DSO can provide a letter explaining the authorization status. Avoid accepting roles before your OPT period officially begins.
How do I find Reservation Agent jobs that are open to OPT candidates?
Migrate Mate lists Reservation Agent roles specifically filtered for F-1 OPT students, so you won't waste time applying to employers who won't consider work-authorized candidates. Standard job searches rarely surface OPT-friendly postings clearly. Using a platform built around visa sponsorship and work authorization saves time and reduces the frustration of applying blindly to unreceptive employers.
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