OPT Solution Engineer Jobs
Solution Engineer roles sit at the intersection of technical depth and client-facing communication, making them a strong fit for F-1 OPT students with engineering or computer science backgrounds. Most positions qualify as STEM OPT-eligible, giving you up to three years of work authorization to build experience with enterprise software sales cycles.
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Get Access To All JobsAbout GenScript
Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. Guided by its mission to Make People and Nature Healthier Through Biotechnology, and its role as a well-recognized biotechnology company, GenScript has a team of approximately 6,165 employees and has served more than 200,000 customers across over 100 countries and regions.
Job Scope:
The Technical Solution Manager provides account management and high-level technical support to customers, serving as the primary technical source for supporting sales/marketing activities. Solution Managers take full responsibility of the daily operation of customer service function to strengthen customer relationships and ensure customer satisfaction. The focus of work is in project management, project design, and proactive account management.
This position is fully remote, with occasional travel. This role can reside anywhere in the United States. The estimated salary range is $80,000 - $85,000 based on experience level.
Key Responsibilities:
- Provide primary business, technical and product/service advice to customers, include providing effective solutions to customer's project inquiries and generating price quotes for project design
- Analyze customers' needs, resolve customers' troubleshooting and/or complaints with a technical issue and advise them of additional services and product solutions when necessary
- Identify potential areas of concern for customers. Make recommendations based on recognizing customers' current and future needs during continued business relationship
- Maintain close communication with customers as well as facilitate communication with technical support when necessary
- Collaborate with internal teams/departments to achieve sustainable growth
- Organize and provide training for internal sales and external distributors by delivering presentations or/and demos
Qualifications
- The ideal candidate holds a PhD in a relevant life science discipline, such as cell biology, immunology, molecular biology and peptide therapeutics or those with a Master of Science degree with relevant industry experience will be considered.
- Exceptional verbal and written communication and presentation skills
- Must be customer-centered and proactive/action-oriented
- Excellent analytical skills & problem solving skills, able to grasp new concepts quickly
- Strong organization skills with great attention to detail
- Enjoy working in a fast-paced and team-oriented environment
Benefits:
Benefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.
GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
GenScript USA Inc./ProBio Inc. maintains a drug-free workplace.
Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.
About GenScript
Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. Guided by its mission to Make People and Nature Healthier Through Biotechnology, and its role as a well-recognized biotechnology company, GenScript has a team of approximately 6,165 employees and has served more than 200,000 customers across over 100 countries and regions.
Job Scope:
The Technical Solution Manager provides account management and high-level technical support to customers, serving as the primary technical source for supporting sales/marketing activities. Solution Managers take full responsibility of the daily operation of customer service function to strengthen customer relationships and ensure customer satisfaction. The focus of work is in project management, project design, and proactive account management.
This position is fully remote, with occasional travel. This role can reside anywhere in the United States. The estimated salary range is $80,000 - $85,000 based on experience level.
Key Responsibilities:
- Provide primary business, technical and product/service advice to customers, include providing effective solutions to customer's project inquiries and generating price quotes for project design
- Analyze customers' needs, resolve customers' troubleshooting and/or complaints with a technical issue and advise them of additional services and product solutions when necessary
- Identify potential areas of concern for customers. Make recommendations based on recognizing customers' current and future needs during continued business relationship
- Maintain close communication with customers as well as facilitate communication with technical support when necessary
- Collaborate with internal teams/departments to achieve sustainable growth
- Organize and provide training for internal sales and external distributors by delivering presentations or/and demos
Qualifications
- The ideal candidate holds a PhD in a relevant life science discipline, such as cell biology, immunology, molecular biology and peptide therapeutics or those with a Master of Science degree with relevant industry experience will be considered.
- Exceptional verbal and written communication and presentation skills
- Must be customer-centered and proactive/action-oriented
- Excellent analytical skills & problem solving skills, able to grasp new concepts quickly
- Strong organization skills with great attention to detail
- Enjoy working in a fast-paced and team-oriented environment
Benefits:
Benefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.
GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
GenScript USA Inc./ProBio Inc. maintains a drug-free workplace.
Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.
See all 134+ OPT Solution Engineer Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as a Solution Engineer
Lead with your technical credentials
Solution Engineers are evaluated on both coding ability and communication skills. Highlight your degree field prominently on your resume, it signals STEM OPT eligibility and reassures hiring managers that sponsorship timelines work in their favor.
Target SaaS and enterprise software companies
Companies selling complex software to business clients hire Solution Engineers at scale and have established visa sponsorship processes. These employers already understand OPT timelines and are far more likely to support H-1B visa sponsorship after your authorization period ends.
Demonstrate product fluency before the interview
Research the company's core product deeply before any interview. Solution Engineers are expected to run live demos from day one. Showing you already understand the product's technical architecture signals low onboarding risk, which reduces hesitation around OPT hiring.
Prepare a clear OPT timeline summary
Know your exact OPT start date, STEM extension eligibility date, and H-1B cap season deadlines. Presenting this proactively in conversations with recruiters removes uncertainty and positions you as organized and easy to work with on authorization logistics.
Build a portfolio of technical presentations
Record yourself delivering a mock product demo or technical walkthrough. Solution Engineer hiring often includes a demo round, and having evidence of your presentation skills before that stage helps you stand out, especially when competing against candidates without OPT considerations.
Apply to companies with dedicated immigration support
Larger technology firms typically have in-house immigration counsel or retained law firms that handle OPT-to-H-1B transitions routinely. Prioritize these employers early in your search to maximize your chances of a smooth sponsorship path after your OPT period ends.
Solution Engineer OPT: Frequently Asked Questions
Do Solution Engineer jobs qualify for the STEM OPT extension?
Most Solution Engineer roles qualify for the 24-month STEM OPT extension because the position typically falls under CIP codes tied to computer science, information systems, or engineering. Your degree field must match an approved STEM CIP code, and your employer must be enrolled in E-Verify. Confirm your specific degree code with your DSO before applying for the extension.
How do I find Solution Engineer jobs that sponsor OPT students?
Migrate Mate filters job listings specifically for employers willing to sponsor F-1 OPT and visa candidates, so you're not wasting time applying to postings that screen out international students. Solution Engineer roles from SaaS companies and enterprise software firms appear regularly. Browsing by role on Migrate Mate lets you focus on employers already familiar with OPT work authorization.
Can I work as a Solution Engineer on OPT if my degree is in a non-engineering field?
It depends on your specific degree and the employer's job description. If your degree is in business, economics, or a non-STEM field, you can still work on standard 12-month OPT, but you won't qualify for the STEM extension. Some employers also require that your degree aligns with the technical nature of the role, so a mismatch can create complications during onboarding or visa sponsorship discussions.
What happens to my Solution Engineer job if my OPT expires before H-1B approval?
If your employer files an H-1B petition by April 1 and USCIS receives it before your OPT expires, your work authorization automatically extends by up to 240 days while the petition is pending. You can continue working as a Solution Engineer during this cap-gap period. Your employer's HR or immigration counsel should initiate the H-1B process well before the cap season deadline to avoid any gap in authorization.
Is the Solution Engineer role classified as a specialty occupation for H-1B purposes?
Solution Engineer positions at most technology companies are structured around bachelor's-level requirements in computer science, engineering, or a related technical field, which generally satisfies the specialty occupation standard for H-1B petitions. However, USCIS evaluates each petition individually. Roles where the technical requirement is ambiguous or where the employer accepts any degree field can face scrutiny, so the job description's degree requirement language matters significantly.