OPT Platform Engineer Jobs
Platform Engineer roles are consistently among the most OPT-friendly positions in tech. Employers filing H-1B visa and O-1 visa petitions for these roles are common, and the specialty occupation classification is well-established. Your 12-month OPT window, extendable to 36 months with a STEM extension, gives you real runway to secure sponsorship.
Find OPT Platform Engineer JobsOverview
Showing 5 of 558+ Platform Engineer jobs
See all 558+ Platform Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Platform Engineer roles.
Get Access To All JobsReports To
Platform Administrator
Position Type
Full-time
FLSA Status
Exempt
Salary Range
$55,000-$60,000 annually
Location
Madison, WI / Hybrid
Revision Date
August 2026
Position Summary
The 211 Platform and IT Support Specialist supports the day-to-day administration, maintenance, and user support needs of United Way of Wisconsin’s technology platforms. This role provides hands-on support to the Platform Administrator and helps ensure that staff, partners, and other users have reliable access to the tools, database and telephony systems, data, and technology resources they need.
This position is designed as a platform and technology support role. It supports platform maintenance, user troubleshooting, documentation, data quality assistance, reporting support, internal IT coordination, and routine technology workflows under the direction of the Platform Administrator. The ideal candidate is detail-oriented, service-minded, comfortable learning multiple systems, and able to support users with patience, professionalism, and follow-through.
About United Way Of Wisconsin
United Way of Wisconsin strengthens communities by bringing partners, donors, volunteers, and local leaders together to address disparities, expand opportunity, and improve lives across the state. Through statewide initiatives including 211 Wisconsin, Wisconsin Information and Referral Exchange, Volunteer Wisconsin, and Techquity Wi, we help connect people to resources, strengthen local United Ways, and support regional 211 contact centers serving communities throughout Wisconsin.
Essential Responsibilities
Platform Support
- Support the Platform Administrator with routine maintenance, user support, testing, documentation, and daily operations.
- Provide second-level support for login, access, workflow, reporting, and system navigation issues.
- Maintain website content, functionality, and related updates.
- Post timely website content during emergency or disaster response periods.
- Manage user accounts, permissions, roles, and access changes as directed.
- Use API tools to build endpoints that exchange information with external systems.
- Develop forms, reports, search tools, and technical configurations using established policies and practices.
- Support user workflow planning for new technical configurations.
- Escalate complex technical, configuration, integration, or vendor issues as appropriate.
- Resolve complex problems, identify new solutions to recurring issues, and apply sound judgment informed by system knowledge, team input, and established practices.
- Identify opportunities to improve platform processes and workflows.
Data Quality and Reporting Support
- Assist with routine data review, cleanup, validation, and quality assurance.
- Support assigned reports, BI tools and dashboards, exports, and platform information requests.
- Monitor platform data for completeness, consistency, and accuracy.
- Partner with 211 staff to identify data issues and support corrective action.
- Maintain documentation for data standards, system fields, reporting processes, and user workflows.
Internal Systems Support
- Provide basic internal IT support for UWWi staff, including common hardware issues.
- Coordinate with external IT vendors, consultants, or internal leads when issues need escalation.
- Support internal process improvements using digital tools, forms, and workspaces, and access management.
- Help staff use technology tools effectively and consistently.
Vendor and Issue Coordination
- Track vendor communications, platform issues, and technology follow-up items.
- Collect information needed to resolve technical issues or support vendor escalation.
- Keep organized records of system changes, support requests, recurring issues, and resolutions.
- Coordinate communication among staff, vendors, and internal technology partners as assigned.
Required Qualifications
- Associate degree, technical certification, or equivalent experience in information technology, data systems, nonprofit technology, customer support, or a related field.
- Two to four years of experience providing technology, platform, database, help desk, user support, or related services.
- Experience building forms and/or end-user workflows.
- Comfortable working with web-based platforms, databases, CRM-style systems, reporting tools, and Microsoft 365.
- Strong troubleshooting skills and ability to learn new systems quickly.
- Excellent attention to detail and ability to follow established processes.
- Service-oriented approach with the ability to support users patiently, professionally, and clearly.
- Ability to clearly document steps, issues, decisions, and resolutions.
- Ability to manage multiple support requests and prioritize work effectively.
- Commitment to confidentiality, data security, and responsible handling of user and system information.
- Ability to explain complex technical information clearly to technical and non-technical audiences, including written and visual documentation needed for project work, processes, and policies.
- Willingness to follow change-control processes, guidelines, and related procedures.
- Experience identifying and evaluating improvements to processes, technologies, or technology use.
Preferred Qualifications
- Experience supporting 211, information and referral systems, community resource databases, CRM systems, or human services technology platforms.
- Knowledge of database structures; SQL experience preferred.
- Experience integrating separate software components into a unified system preferred.
- Help desk experience diagnosing, troubleshooting, and resolving technical support issues.
- Experience with Microsoft 365 administration, SharePoint, Teams, OneDrive, or basic Entra ID/Azure Active Directory functions.
- Experience supporting technology environments in nonprofit, health, human services, call center, or member-service settings.
- Familiarity with data quality, reporting, dashboards, community resource directories, or partner-facing systems.
- Experience working with vendors and submitting, tracking, or resolving technical support tickets.
- Basic understanding of cybersecurity, device management, access controls, and user permissions.
Core Competencies
- Technical troubleshooting and customer service
- Platform and user support
- Data accuracy and documentation
- Confidentiality and security awareness
- Process orientation and follow-through
- Attention to detail
- Adaptability and continuous learning
- Team collaboration and service mindset
- Clear communication with technical and non-technical users
Years of experience
- 1 - 2 years of experience
Salary range
- $55,000 - $60,000 per year
Required languages
- English
Skills and Competencies
- Adaptability and Change Management
- Optimizes Work Processes
- SQL
- Database Configuration
- BI and Reporting
- Cloud-Based Form Building
Reports To
Platform Administrator
Position Type
Full-time
FLSA Status
Exempt
Salary Range
$55,000-$60,000 annually
Location
Madison, WI / Hybrid
Revision Date
August 2026
Position Summary
The 211 Platform and IT Support Specialist supports the day-to-day administration, maintenance, and user support needs of United Way of Wisconsin’s technology platforms. This role provides hands-on support to the Platform Administrator and helps ensure that staff, partners, and other users have reliable access to the tools, database and telephony systems, data, and technology resources they need.
This position is designed as a platform and technology support role. It supports platform maintenance, user troubleshooting, documentation, data quality assistance, reporting support, internal IT coordination, and routine technology workflows under the direction of the Platform Administrator. The ideal candidate is detail-oriented, service-minded, comfortable learning multiple systems, and able to support users with patience, professionalism, and follow-through.
About United Way Of Wisconsin
United Way of Wisconsin strengthens communities by bringing partners, donors, volunteers, and local leaders together to address disparities, expand opportunity, and improve lives across the state. Through statewide initiatives including 211 Wisconsin, Wisconsin Information and Referral Exchange, Volunteer Wisconsin, and Techquity Wi, we help connect people to resources, strengthen local United Ways, and support regional 211 contact centers serving communities throughout Wisconsin.
Essential Responsibilities
Platform Support
- Support the Platform Administrator with routine maintenance, user support, testing, documentation, and daily operations.
- Provide second-level support for login, access, workflow, reporting, and system navigation issues.
- Maintain website content, functionality, and related updates.
- Post timely website content during emergency or disaster response periods.
- Manage user accounts, permissions, roles, and access changes as directed.
- Use API tools to build endpoints that exchange information with external systems.
- Develop forms, reports, search tools, and technical configurations using established policies and practices.
- Support user workflow planning for new technical configurations.
- Escalate complex technical, configuration, integration, or vendor issues as appropriate.
- Resolve complex problems, identify new solutions to recurring issues, and apply sound judgment informed by system knowledge, team input, and established practices.
- Identify opportunities to improve platform processes and workflows.
Data Quality and Reporting Support
- Assist with routine data review, cleanup, validation, and quality assurance.
- Support assigned reports, BI tools and dashboards, exports, and platform information requests.
- Monitor platform data for completeness, consistency, and accuracy.
- Partner with 211 staff to identify data issues and support corrective action.
- Maintain documentation for data standards, system fields, reporting processes, and user workflows.
Internal Systems Support
- Provide basic internal IT support for UWWi staff, including common hardware issues.
- Coordinate with external IT vendors, consultants, or internal leads when issues need escalation.
- Support internal process improvements using digital tools, forms, and workspaces, and access management.
- Help staff use technology tools effectively and consistently.
Vendor and Issue Coordination
- Track vendor communications, platform issues, and technology follow-up items.
- Collect information needed to resolve technical issues or support vendor escalation.
- Keep organized records of system changes, support requests, recurring issues, and resolutions.
- Coordinate communication among staff, vendors, and internal technology partners as assigned.
Required Qualifications
- Associate degree, technical certification, or equivalent experience in information technology, data systems, nonprofit technology, customer support, or a related field.
- Two to four years of experience providing technology, platform, database, help desk, user support, or related services.
- Experience building forms and/or end-user workflows.
- Comfortable working with web-based platforms, databases, CRM-style systems, reporting tools, and Microsoft 365.
- Strong troubleshooting skills and ability to learn new systems quickly.
- Excellent attention to detail and ability to follow established processes.
- Service-oriented approach with the ability to support users patiently, professionally, and clearly.
- Ability to clearly document steps, issues, decisions, and resolutions.
- Ability to manage multiple support requests and prioritize work effectively.
- Commitment to confidentiality, data security, and responsible handling of user and system information.
- Ability to explain complex technical information clearly to technical and non-technical audiences, including written and visual documentation needed for project work, processes, and policies.
- Willingness to follow change-control processes, guidelines, and related procedures.
- Experience identifying and evaluating improvements to processes, technologies, or technology use.
Preferred Qualifications
- Experience supporting 211, information and referral systems, community resource databases, CRM systems, or human services technology platforms.
- Knowledge of database structures; SQL experience preferred.
- Experience integrating separate software components into a unified system preferred.
- Help desk experience diagnosing, troubleshooting, and resolving technical support issues.
- Experience with Microsoft 365 administration, SharePoint, Teams, OneDrive, or basic Entra ID/Azure Active Directory functions.
- Experience supporting technology environments in nonprofit, health, human services, call center, or member-service settings.
- Familiarity with data quality, reporting, dashboards, community resource directories, or partner-facing systems.
- Experience working with vendors and submitting, tracking, or resolving technical support tickets.
- Basic understanding of cybersecurity, device management, access controls, and user permissions.
Core Competencies
- Technical troubleshooting and customer service
- Platform and user support
- Data accuracy and documentation
- Confidentiality and security awareness
- Process orientation and follow-through
- Attention to detail
- Adaptability and continuous learning
- Team collaboration and service mindset
- Clear communication with technical and non-technical users
Years of experience
- 1 - 2 years of experience
Salary range
- $55,000 - $60,000 per year
Required languages
- English
Skills and Competencies
- Adaptability and Change Management
- Optimizes Work Processes
- SQL
- Database Configuration
- BI and Reporting
- Cloud-Based Form Building
See all 558+ OPT Platform Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Platform Engineer Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship as a Platform Engineer
Target infrastructure-heavy engineering teams
Companies running Kubernetes, Terraform, or large-scale cloud infrastructure are most likely to sponsor. These teams depend on platform engineers long-term, making them far more willing to invest in H-1B visa sponsorship than project-based roles.
Apply before your 12-month OPT expires
H-1B filing takes months. Start applying at least six months into your OPT so employers have time to prepare an LCA and petition before your authorization runs out. Timing matters more than most students realize.
Use your STEM OPT extension strategically
If your degree is in computer science, software engineering, or a related STEM field, you qualify for a 24-month extension. That gives you three H-1B lottery cycles, significantly improving your odds of selection.
Frame your skills around business impact
Platform engineers who can articulate how their infrastructure work reduced downtime, cut deployment times, or scaled systems are far easier for employers to justify sponsoring. Quantify your contributions in your resume and interviews.
Prioritize employers with a sponsorship track record
Look for companies that have filed H-1B petitions for platform or DevOps roles in previous years. A history of sponsorship is the strongest signal that an employer will support your visa process without hesitation.
Clarify sponsorship early, not at the offer stage
Raise OPT work authorization and your intent to seek H-1B sponsorship during the second or third interview round. Waiting until an offer is extended creates awkward last-minute withdrawals that waste both your time and theirs.
Platform Engineer OPT: Frequently Asked Questions
Can I work as a Platform Engineer on OPT?
Yes. Platform Engineer roles qualify for F-1 OPT because the work is directly related to STEM fields like computer science, computer engineering, and information technology. Your OPT Employment Authorization Document authorizes full-time employment in roles consistent with your degree, and platform engineering almost always meets that standard.
Do Platform Engineer roles qualify for the STEM OPT extension?
Platform engineering qualifies for the 24-month STEM OPT extension when your degree is in an eligible field such as computer science, computer engineering, or information systems. Your employer must also be enrolled in E-Verify. With the extension, you get up to 36 months of total OPT, covering three consecutive H-1B lottery cycles.
How sponsorship-friendly is the Platform Engineer title for H-1B?
Platform Engineer is a well-established specialty occupation under H-1B standards because the role requires at minimum a bachelor's degree in computer science, software engineering, or a closely related field. Employers in cloud infrastructure, SaaS, and financial services regularly sponsor this title. You can browse companies with a verified sponsorship history on Migrate Mate.
What OPT reporting requirements apply while working as a Platform Engineer?
You must report any change in employer, job title, or work location to your DSO within 10 days. This applies even if you switch from one platform engineering role to another. If you are on STEM OPT, your employer must also submit a formal training plan using Form I-983, and you must complete a self-evaluation every 12 months.
What if my Platform Engineer role is fully remote?
Remote work is permitted on OPT as long as the employment is legitimate, within the scope of your degree, and properly reported to your DSO. For STEM OPT, your employer's E-Verify participation applies at the company level rather than a specific office address, so full remote arrangements are generally acceptable with proper documentation on your I-983.