Entry Level Patient Access Representative Jobs
New grad patient access representative jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or hands-on customer service work can matter more than a long resume. Most openings are on-site roles across Healthcare & Medical Services, Education, and Science & Research, with employers like University of Miami, McLaren Health Care, and Ochsner Health hiring at this level now.
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Showing 5 of 62+ Entry Level Patient Access Representative jobs
INTRODUCTION
Exceptional care starts with exceptional people.
For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.
ROLE AND RESPONSIBILITIES
This job greets patients and guests in a courteous manner whether via telephone contact or in person; initiates scheduling an appointment or completing the check-in process/admission for patients; obtains and verifies accurate identification and demographical data for the patient’s permanent medical record which assists in accurate reimbursement while recognizing the necessity of maintaining the confidentiality of all patient information. Responsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application; improves patient satisfaction through consistently representing the company professionally and cross-trained to support multiple functions across all patient and payer types.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
BASIC QUALIFICATIONS
Education
Required – High school diploma or equivalent
Preferred – Associate’s degree
Work Experience
Required – Minimum of 1 year of experience in a hospital, clinic, medical office, business services/revenue cycle, or other customer service-related environment. Experience may include front line registration, financial counseling, banking, retail, or similar roles involving direct customer or patient interaction.
Certifications
Preferred – Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification)
Knowledge Skills and Abilities (KSAs)
- Must have computer skills and dexterity required for data entry and retrieval of information.
- Effective verbal and written communication skills and the ability to present information clearly and professionally.
- Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
- Strong interpersonal skills.
- Must have clerical skills and exhibit technical knowledge of healthcare insurance benefits, various payor guidelines on referral and authorization processes as well as have current knowledge of Federal, State and Local billing regulations.
- Skills to effectively present information and respond to questions from patients and customers, with proficiency.
- Skills to solve practical problems and deal with high stress situations while maintaining a high quality of professionalism.
- Good organizational, time management, and conflict resolution skills.
- Excellent decision making skills; good analytical skills with a strong attention to detail are necessary.
- Ability to work collaboratively with other departments.
- Ability to exercise sound judgment in handling/escalating difficult situations.
JOB DUTIES
- Provide excellent customer service to all patients, guests, and family members.
- Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process.
- Ensures all required forms are completed and other paperwork/documents are gathered and accurate.
- Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.
- Performs financial analysis of each case and informs patient of financial responsibility.
- Balances cash drawer daily, prepares deposit slips and follows closing cash drawer process at the end of each shift.
- Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.
- Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
- Other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
PHYSICAL AND ENVIRONMENTAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work – Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. The incumbent has an occupational risk for exposure to all communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, Virginia, Washington, D.C., and United States Minor Outlying Islands, or any location outside of the United States.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
INTRODUCTION
Exceptional care starts with exceptional people.
For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.
ROLE AND RESPONSIBILITIES
This job greets patients and guests in a courteous manner whether via telephone contact or in person; initiates scheduling an appointment or completing the check-in process/admission for patients; obtains and verifies accurate identification and demographical data for the patient’s permanent medical record which assists in accurate reimbursement while recognizing the necessity of maintaining the confidentiality of all patient information. Responsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application; improves patient satisfaction through consistently representing the company professionally and cross-trained to support multiple functions across all patient and payer types.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
BASIC QUALIFICATIONS
Education
Required – High school diploma or equivalent
Preferred – Associate’s degree
Work Experience
Required – Minimum of 1 year of experience in a hospital, clinic, medical office, business services/revenue cycle, or other customer service-related environment. Experience may include front line registration, financial counseling, banking, retail, or similar roles involving direct customer or patient interaction.
Certifications
Preferred – Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification)
Knowledge Skills and Abilities (KSAs)
- Must have computer skills and dexterity required for data entry and retrieval of information.
- Effective verbal and written communication skills and the ability to present information clearly and professionally.
- Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
- Strong interpersonal skills.
- Must have clerical skills and exhibit technical knowledge of healthcare insurance benefits, various payor guidelines on referral and authorization processes as well as have current knowledge of Federal, State and Local billing regulations.
- Skills to effectively present information and respond to questions from patients and customers, with proficiency.
- Skills to solve practical problems and deal with high stress situations while maintaining a high quality of professionalism.
- Good organizational, time management, and conflict resolution skills.
- Excellent decision making skills; good analytical skills with a strong attention to detail are necessary.
- Ability to work collaboratively with other departments.
- Ability to exercise sound judgment in handling/escalating difficult situations.
JOB DUTIES
- Provide excellent customer service to all patients, guests, and family members.
- Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process.
- Ensures all required forms are completed and other paperwork/documents are gathered and accurate.
- Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.
- Performs financial analysis of each case and informs patient of financial responsibility.
- Balances cash drawer daily, prepares deposit slips and follows closing cash drawer process at the end of each shift.
- Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.
- Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
- Other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
PHYSICAL AND ENVIRONMENTAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work – Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. The incumbent has an occupational risk for exposure to all communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, Virginia, Washington, D.C., and United States Minor Outlying Islands, or any location outside of the United States.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
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Entry Level Patient Access Representative Jobs: Frequently Asked Questions
How do I get an entry level patient access representative job?
Focus on customer service experience, even from retail or hospitality, since employers at this level prioritize communication skills and a professional demeanor over healthcare-specific background. Familiarity with basic computer systems, attention to detail, and a calm manner with patients give candidates a real edge. Certifications in medical terminology or healthcare administration can strengthen an application, and internships at clinics or hospitals signal genuine interest in the field.
Which companies hire entry level patient access representatives?
Companies hiring entry level patient access representatives right now include University of Miami, McLaren Health Care, and Ochsner Health, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from hospitals, outpatient clinics, and large health system networks that maintain active front-desk and registration teams with regular entry level turnover.
Are there remote entry level patient access representative jobs?
Yes, though most openings at this level are on-site given the patient-facing nature of the role. About 5% of entry level patient access representative openings are remote or hybrid as of November 2026, and those positions typically involve scheduling, insurance verification, or pre-registration tasks that can be handled from a home office once basic training is complete.
Are these new grad patient access representative jobs?
Yes, many of these openings are new grad and junior roles that explicitly welcome candidates with little or no prior healthcare experience. A new grad posting at this level typically accepts zero to two years of experience, counts internships or volunteer work in a clinical setting, and may value a customer service background as a substitute for direct patient access work.
Which industries hire the most entry level patient access representatives?
Entry Level patient access representative roles concentrate in Healthcare & Medical Services, Education, and Science & Research, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they operate high patient volumes and need reliable front-line staff to handle registration, insurance checks, and appointment coordination on a continuous basis.