Entry Level Patient Access Specialist Jobs
New grad patient access specialist jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship or hands-on healthcare exposure can matter more than a long resume. Most openings are on-site roles across Healthcare & Medical Services, Education, and Science & Research, with employers like University of Miami, McLaren Health Care, and Atlantic Health hiring at this level now.
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INTRODUCTION
St. Mary’s Healthcare has been providing high-quality, compassionate healthcare to the people of Montgomery and Fulton counties since 1903. At St. Mary’s Hospital, the Rao Outpatient Pavilion and other locations, the local, independent healthcare organization offers the comprehensive, critical services its community needs and deserves. St. Mary’s Healthcare has also been named a 2025 Times Union Top Workplace—the first acute care hospital in the Capital Region to earn the distinction since the Times Union launched the recognition program 15 years ago.
Job Requisition: PATIE002224
Employment Type: Full Time
Shift: Days w/ weekend rotation
Hours Per Week: 40 hours per week
Hiring Range: $18.39-$24.59
Below are the shift differentials based on eligible shifts worked:
- Weekday evening shift - additional 10%
- Weekday night shift - additional 15%
- Weekend day shift - additional 10%
- Weekend evening & night shifts - additional 21%
The actual compensation for this position will be determined based on experience and other factors permitted by law.
Responsibilities:
Greeting Patients: Welcomes patients and accurately enters their information into applicable systems. Verifies the patient’s identification. Uses proper identification and greeting when answering phone calls. Prioritize calls and messages and route to appropriate person/department as necessary.
Patient Registration: Collects all patients’ demographics in an accurate and efficient manner. Obtains all signatures as appropriate. Ensures a valid order is in the medical record if necessary. Coordinates and communicates with appropriate staff/department to obtain additional testing if needed (lab and/or imaging). Assists management with quality assurance as needed.
Insurance Verification: Obtains insurance information and scans card(s) into the medical record. Demonstrates increased proficiency with insurance verification and verification tools and online resources. Check for Medical Necessity. Able to complete authorization requests as needed/appropriate.
Collections: Collection of patient co-pays and/or financial responsibility and record payments into medical record. Complete cash reconciliation and deposits.
Medical Records: Maintain confidential medical records. Obtains records necessary for office visit. Process requests for medical information in accordance with established policies and procedures. Respond to patient request for medical records. Management of incoming and outgoing faxes.
Scheduling: Schedules medical office appointments and/or basic diagnostic testing and referrals when needed; physical, occupational or speech therapies; surgery and/or imaging services.
Additional Responsibilities:
- Provides positive patient communication and service recovery.
- Ability to participate in peer interviewing process.
- Place calls for ambulance as directed.
- May be requested to serve as a float or provide coverage in other departments.
- Other duties as assigned.
EDUCATION, TRAINING & EXPERIENCE:
- High school diploma/GED or a minimum of three (3) years’ experience required.
- Previous customer service required.
- Previous medical office experience preferred.
CERTIFICATIONS / LICENSURE:
- Medical terminology certification preferred.
REQUIRED SKILLS AND ATTRIBUTES:
- Ability to organize and establish day-to-day priorities while using critical thinking skills in all aspects of the job.
- Must be able to multitask while remaining professional, focused, composed and positive.
- Excellent customer service skills.
- Displays integrity, friendliness, and compassion.
- Must be able to establish an appropriate and effective rapport with others.
- Demonstrates flexibility.
- Takes initiative.
- Able to work in a fast-paced environment.
- Embraces new opportunities to grow both personally and professionally.
- Effective critical thinking and problem-solving skills.
- Proficient with various Microsoft Office products (Word and Excel).
- Strong organizational skills.
- Effective interpersonal skills.
- Ability to take and follow direction in a positive and appropriate manner.
- Ability to work as part of a team and independently. Must be able to demonstrate effective and appropriate written and oral communication skills.
- Must be able to speak, read, write and follow instructions in English.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Top Industries Hiring
- Healthcare & Medical Services42
- Education7
- Science & Research1
- Technology & Software1
- Consulting & Professional Services1
Entry Level Patient Access Specialist Jobs: Frequently Asked Questions
How do I get an entry level patient access specialist job?
Start by highlighting any customer service, medical office, or healthcare experience, even from internships or volunteer work. Employers at this level look for strong communication skills, comfort with insurance and billing basics, and familiarity with electronic health records software. A medical terminology course or healthcare administration certificate can also give entry level candidates a clear edge over other applicants.
Which companies hire entry level patient access specialists?
Companies hiring entry level patient access specialists right now include University of Miami, McLaren Health Care, and Atlantic Health, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from hospitals, health systems, outpatient clinics, and large physician group practices that maintain dedicated registration and admissions teams.
Are there remote entry level patient access specialist jobs?
Yes, though most openings at this level are on-site or hybrid rather than fully remote. About 5% of entry level patient access specialist openings are remote or hybrid as of November 2026, with remote roles more common at large health systems that handle phone-based registration and insurance verification centrally.
Are these new grad patient access specialist jobs?
Yes, many of these listings are new grad and junior roles that explicitly welcome candidates with little or no prior experience. A new grad posting typically accepts zero to two years of experience and counts internships, clinical rotations, or a relevant associate or bachelor's degree as qualifying background. Look for postings that list training programs or mention willingness to develop candidates on the job.
Which industries hire the most entry level patient access specialists?
Entry Level patient access specialist roles concentrate in Healthcare & Medical Services, Education, and Science & Research, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because high patient volume, complex insurance billing, and regulatory requirements create steady demand for front-end registration staff in hospitals, clinics, and specialty practices.