Patient Relations Specialist Jobs
Patient Relations Specialist jobs are open across hospitals, health systems, outpatient clinics, and long-term care facilities, from entry-level to senior and supervisory roles, with specializations in patient advocacy, complaint resolution, and care coordination. See the openings below and apply to the ones that match your experience.
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Showing 5 of 41+ Patient Relations Specialist jobs
Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.
Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the system’s goals in Service, People, Finance, Quality and Growth.
- Require computer, keyboard and data input skills.
- Require pleasant and professional demeanor.
- Require skill in establishing and maintaining effective working relationships.
- Require demonstrated initiative and self-direction.
- Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
- Require dependability/reliability.
- Prefer some college or vocational training.
- Prefer a minimum of one (1) year of experience in a physician office.
- Prefer knowledge of EHR/EMR.
- Prefer knowledge of medical terminology.
- Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).
- Prefer a professional, neat appearance with strong oral and written communication skills.
- Prefer basic knowledge of third party payers.
Monday - Friday
Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.
Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the system’s goals in Service, People, Finance, Quality and Growth.
- Require computer, keyboard and data input skills.
- Require pleasant and professional demeanor.
- Require skill in establishing and maintaining effective working relationships.
- Require demonstrated initiative and self-direction.
- Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
- Require dependability/reliability.
- Prefer some college or vocational training.
- Prefer a minimum of one (1) year of experience in a physician office.
- Prefer knowledge of EHR/EMR.
- Prefer knowledge of medical terminology.
- Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).
- Prefer a professional, neat appearance with strong oral and written communication skills.
- Prefer basic knowledge of third party payers.
Monday - Friday
Patient Relations Specialist Jobs by Experience Level
See All 41 Patient Relations Specialist Jobs
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Find JobsPatient Relations Specialist Job Market
Who's Hiring
- Gastro Health11
- El Rio Community Health Center5
- NIVA Health2
- CHRISTUS Health2
- NYU Langone Health2
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in patient relations specialist jobs.
- Bachelor's degree in healthcare administration, communications, social work, or a related field
- Experience handling patient grievances and complaints in a clinical or hospital setting
- Knowledge of HIPAA regulations and patient rights policies
- Strong verbal and written communication skills for interacting with patients, families, and clinical staff
- Proficiency with electronic health record systems and case documentation platforms
- Certification in patient advocacy or healthcare customer service preferred by many employers
Tips for Your Patient Relations Specialist Job Search
Tailor your resume to service metrics
Patient relations hiring managers look for measurable outcomes, not just duties. Rewrite your bullet points to show how you reduced complaint resolution times, improved patient satisfaction scores, or de-escalated conflict. Vague claims about 'providing excellent service' won't stand out.
Highlight your knowledge of patient rights
Many postings require familiarity with HIPAA, the Patient Bill of Rights, and grievance procedures. If you've completed formal training or handled formal grievances under CMS guidelines, name those experiences explicitly in your resume's skills or summary section.
Apply early to roles that fit
Migrate Mate lists patient relations specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by care setting type
Your experience in an acute care hospital doesn't automatically translate to a long-term care or behavioral health setting in a recruiter's mind. Search for openings that match the care environment you know best, and name that environment prominently in your cover letter.
Prepare for scenario-based interview questions
Interviewers for patient relations roles almost always ask you to walk through a real complaint or crisis you handled. Prepare two or three structured examples using situation, action, and outcome, with specific detail about what the patient or family member needed and how you resolved it.
Negotiate scope, not just pay
When you receive an offer, ask about caseload size, escalation authority, and whether you'll have direct access to department managers. These factors determine how effectively you can actually do the job, and they're negotiable at the offer stage more often than candidates expect.
Patient Relations Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most patient relations specialists?
Gastro Health, El Rio Community Health Center, and NIVA Health are hiring the most patient relations specialists right now, with openings concentrated in Florida, Arizona, and Maryland, based on current listings on Migrate Mate as of November 2026. Large health systems and regional hospital networks tend to post the most volume.
How many patient relations specialist jobs are remote?
About 44% of patient relations specialist openings are fully remote or hybrid as of November 2026, though the role is predominantly on-site given its patient-facing nature. The sub-areas most likely to offer remote or hybrid arrangements are administrative grievance review, patient correspondence, and telephonic patient advocacy.
How do you become a patient relations specialist?
Most employers expect a bachelor's degree in a field like healthcare administration, social work, or communications, combined with direct experience in a patient-facing healthcare role. Building experience as a patient access representative, medical receptionist, or care coordinator gives you the clinical environment familiarity employers want. Completing a formal patient advocacy course or obtaining a relevant certification strengthens your candidacy, and familiarity with grievance processes under CMS standards is increasingly expected.
Can you get a patient relations specialist job with little experience?
Entry-level patient relations positions exist, particularly in outpatient and long-term care settings, and they often consider candidates with strong customer service or social services backgrounds even without direct healthcare experience. Emphasizing conflict resolution skills, any volunteer work with patients or vulnerable populations, and familiarity with HIPAA helps close the experience gap. Some employers also hire for trainee or patient advocate assistant roles that lead directly into specialist positions.
What does the patient relations specialist interview process look like?
The process typically starts with a phone screen conducted by HR, followed by one or two in-person or video interviews with the patient relations manager and sometimes a department director. Behavioral questions about handling complaints, angry patients, and interdepartmental conflict are standard. Some employers add a written scenario exercise where you draft a response to a patient grievance letter, so practicing clear, empathetic professional writing before your interview is worthwhile.
Where can I find and apply to patient relations specialist jobs?
You can find and apply to patient relations specialist jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and care setting, then apply directly to each listing that fits.
See All 41 Patient Relations Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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