Senior Level Performance Director Jobs
Senior level performance director jobs put experienced professionals in charge of organizational performance strategy, outcome ownership, and the cross-functional teams that drive execution at scale. Roles are concentrated across Consulting & Professional Services, Technology & Software, and Education, with a mix of on-site, remote, and hybrid settings, and employers like Alvarez & Marsal, Rippling, and University of Utah hiring at this level now.
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Showing 5 of 22+ Senior Level Performance Director jobs
Location:
127 Public Square, Cleveland Ohio
Location: Cleveland, OH or Buffalo NY; Cleveland OH, preferred.
- Hybrid Requirement (if within specific cities): Selected candidate resides in Key Bank footprint are expected to work on-site 3 days per week at the nearest KeyBank office (non-branch location).
- Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote.
- Open to those residing in the United States.
- Working within East coast hours required.
ABOUT THE JOB (JOB BRIEF)
KeyBank is seeking a strategic, results-oriented leader to direct Sales Performance Management for the Commercial Bank. Reporting to the Chief Operating Officer of the Commercial Bank, this role is responsible for driving data-driven performance management infrastructure and operating rhythms that set, measure, and monitor sales behaviors, goals, productivity, and incentives that align to business strategic priorities and financial outcomes.
This role partners closely with executives and cross-functional teams across the Commercial Bank to translate growth objectives into clear sales goals, performance measures, management frameworks, and inspection routines. It drives consistent reporting and analysis that enables leaders to identify performance gaps and drive timely actions to improve banker productivity, sales focus and execution, and forecast accuracy across pipelines, production, and balance sheet and revenue outcomes.
The foundation for success is deep experience in commercial banking performance and executive decision support, combined with the ability to synthesize complex information into clear insights and action. Equally important, the candidate is an enterprise-minded leader who builds trust, influences and challenges constructively, and leads with integrity, resilience, and a clear sense of purpose.
ESSENTIAL JOB FUNCTIONS
Sales Planning, Accountability & Monitoring
- Define and drive the Commercial Bank Sales Performance Management framework and processes, aligning business growth priorities, financial objectives, sales goals, productivity expectations, and inspection routines.
- Partner with Sales and Product Leaders, Finance, and Human Resources to set annual sales goals, performance scorecards, accountabilities, and incentives across segments, markets, products, and sales roles.
- Maintain and elevate a consistent hierarchy of sales outcomes, targets, and key performance indicators.
- Maintain and elevate infrastructure and processes supporting consistent monitoring and reporting with ability to isolate underlying drivers and gaps, and facilitate timely actions to improve execution and forecast accuracy.
- Continuously evolve management approach to improve focus, transparency, consistency, accountability, and results.
Sales Reporting & Performance Insights
- Maintain and refine sales data definitions, production booking guidelines, governance, and controls that support accurate, consistent, and timely performance reporting and forecasting.
- Drive and improve reporting automation, management information, and actionable insights while ensuring alignment with risk, control, audit, and regulatory expectations.
- Lead the development / delivery of sales performance scorecards and pipeline / production review materials.
- Frame sales performance holistically by assessing top-of-funnel activity through pipeline build / conversion, production, and back-/front-book results, including client acquisition and relationship penetration / expansion.
- Synthesize data into concise, actionable insights, performance drivers, opportunities, and recommended actions.
- Analyze sales coverage / productivity, govern Salesforce (CRM) hygiene, and assess the effectiveness of goals and incentives – work with sales / product leaders to identify and implement improvements and track progress.
Cross-Functional Leadership
- Lead and partner across Sales, Product, Finance, Human Resources, Strategy, and Commercial Analytics to address sales performance gaps and accelerate growth priorities.
- Serve as a trusted advisor to leadership by constructively challenging performance and assumptions, escalating risks and opportunities, and driving open items and actions to closure.
Team Leadership & Talent Development
- Lead and develop a high-performing team of business analysts with expertise in sales performance management, business analytics, executive reporting, and communication.
- Establish clear roles, decision rights, service standards, and accountability.
- Foster a culture of integrity, analytical rigor, constructive challenge, collaboration, and execution excellence.
REQUIRED QUALIFICATIONS
Education
- Bachelor’s degree or higher or equivalent experience.
Work Experience
Director
- 10+ years in commercial banking, performance management, analytics, finance, strategy, or related discipline.
- Experience leading segment-level planning, forecasting, performance reporting, and executive business reviews in a complex financial services organization.
- Experience leading a team and influencing executives and cross-functional partners in a matrixed environment.
Sr Manager
- 7+ years in commercial banking, performance management, analytics, finance, strategy, or related discipline.
- Experience leading segment-level planning, forecasting, performance reporting, and executive business reviews in a complex financial services organization.
- Experience leading a team and influencing executives and cross-functional partners in a matrixed environment.
Skills
- Deep understanding of commercial banking economics and trends, including revenue, balance sheet, risk-adjusted returns, productivity, and client profitability.
- Strong strategic judgment and intellectual curiosity, with a record of challenging constructively.
- Exceptional communication and interpersonal skills, with the ability to effectively build trusting relationships with the Commercial Bank Leadership Teams, peer executives, team members, and stakeholders.
- Leads through challenges with considerable endurance, diplomacy, and positive attitude.
- Excellent analytical, strategic thinking, problem-solving, decision-making, and project management skills.
- Strong ability to interpret and frame complex information and results, identify performance drivers, and convert insights into actionable recommendations for senior leadership.
- Experience implementing automation and AI to streamline workflows and strengthen insights and controls.
- Hands-on doer, conveys and executes with urgency, and drives open items to closure.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $128,000.00 - $268,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 11/25/2026
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
Location:
127 Public Square, Cleveland Ohio
Location: Cleveland, OH or Buffalo NY; Cleveland OH, preferred.
- Hybrid Requirement (if within specific cities): Selected candidate resides in Key Bank footprint are expected to work on-site 3 days per week at the nearest KeyBank office (non-branch location).
- Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote.
- Open to those residing in the United States.
- Working within East coast hours required.
ABOUT THE JOB (JOB BRIEF)
KeyBank is seeking a strategic, results-oriented leader to direct Sales Performance Management for the Commercial Bank. Reporting to the Chief Operating Officer of the Commercial Bank, this role is responsible for driving data-driven performance management infrastructure and operating rhythms that set, measure, and monitor sales behaviors, goals, productivity, and incentives that align to business strategic priorities and financial outcomes.
This role partners closely with executives and cross-functional teams across the Commercial Bank to translate growth objectives into clear sales goals, performance measures, management frameworks, and inspection routines. It drives consistent reporting and analysis that enables leaders to identify performance gaps and drive timely actions to improve banker productivity, sales focus and execution, and forecast accuracy across pipelines, production, and balance sheet and revenue outcomes.
The foundation for success is deep experience in commercial banking performance and executive decision support, combined with the ability to synthesize complex information into clear insights and action. Equally important, the candidate is an enterprise-minded leader who builds trust, influences and challenges constructively, and leads with integrity, resilience, and a clear sense of purpose.
ESSENTIAL JOB FUNCTIONS
Sales Planning, Accountability & Monitoring
- Define and drive the Commercial Bank Sales Performance Management framework and processes, aligning business growth priorities, financial objectives, sales goals, productivity expectations, and inspection routines.
- Partner with Sales and Product Leaders, Finance, and Human Resources to set annual sales goals, performance scorecards, accountabilities, and incentives across segments, markets, products, and sales roles.
- Maintain and elevate a consistent hierarchy of sales outcomes, targets, and key performance indicators.
- Maintain and elevate infrastructure and processes supporting consistent monitoring and reporting with ability to isolate underlying drivers and gaps, and facilitate timely actions to improve execution and forecast accuracy.
- Continuously evolve management approach to improve focus, transparency, consistency, accountability, and results.
Sales Reporting & Performance Insights
- Maintain and refine sales data definitions, production booking guidelines, governance, and controls that support accurate, consistent, and timely performance reporting and forecasting.
- Drive and improve reporting automation, management information, and actionable insights while ensuring alignment with risk, control, audit, and regulatory expectations.
- Lead the development / delivery of sales performance scorecards and pipeline / production review materials.
- Frame sales performance holistically by assessing top-of-funnel activity through pipeline build / conversion, production, and back-/front-book results, including client acquisition and relationship penetration / expansion.
- Synthesize data into concise, actionable insights, performance drivers, opportunities, and recommended actions.
- Analyze sales coverage / productivity, govern Salesforce (CRM) hygiene, and assess the effectiveness of goals and incentives – work with sales / product leaders to identify and implement improvements and track progress.
Cross-Functional Leadership
- Lead and partner across Sales, Product, Finance, Human Resources, Strategy, and Commercial Analytics to address sales performance gaps and accelerate growth priorities.
- Serve as a trusted advisor to leadership by constructively challenging performance and assumptions, escalating risks and opportunities, and driving open items and actions to closure.
Team Leadership & Talent Development
- Lead and develop a high-performing team of business analysts with expertise in sales performance management, business analytics, executive reporting, and communication.
- Establish clear roles, decision rights, service standards, and accountability.
- Foster a culture of integrity, analytical rigor, constructive challenge, collaboration, and execution excellence.
REQUIRED QUALIFICATIONS
Education
- Bachelor’s degree or higher or equivalent experience.
Work Experience
Director
- 10+ years in commercial banking, performance management, analytics, finance, strategy, or related discipline.
- Experience leading segment-level planning, forecasting, performance reporting, and executive business reviews in a complex financial services organization.
- Experience leading a team and influencing executives and cross-functional partners in a matrixed environment.
Sr Manager
- 7+ years in commercial banking, performance management, analytics, finance, strategy, or related discipline.
- Experience leading segment-level planning, forecasting, performance reporting, and executive business reviews in a complex financial services organization.
- Experience leading a team and influencing executives and cross-functional partners in a matrixed environment.
Skills
- Deep understanding of commercial banking economics and trends, including revenue, balance sheet, risk-adjusted returns, productivity, and client profitability.
- Strong strategic judgment and intellectual curiosity, with a record of challenging constructively.
- Exceptional communication and interpersonal skills, with the ability to effectively build trusting relationships with the Commercial Bank Leadership Teams, peer executives, team members, and stakeholders.
- Leads through challenges with considerable endurance, diplomacy, and positive attitude.
- Excellent analytical, strategic thinking, problem-solving, decision-making, and project management skills.
- Strong ability to interpret and frame complex information and results, identify performance drivers, and convert insights into actionable recommendations for senior leadership.
- Experience implementing automation and AI to streamline workflows and strengthen insights and controls.
- Hands-on doer, conveys and executes with urgency, and drives open items to closure.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $128,000.00 - $268,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 11/25/2026
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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Find JobsSenior Level Performance Director Job Market
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
- Technology & Software
- Education
- Banking & Financial Services
- Healthcare & Medical Services
Senior Level Performance Director Jobs: Frequently Asked Questions
How do I get a senior level performance director job?
Employers at this level want candidates who have owned performance programs end-to-end, not just contributed to them. Demonstrating that you have set measurable targets, led cross-functional initiatives, and translated performance data into strategic decisions gives you a clear edge. A portfolio of outcomes you personally drove, combined with experience mentoring analysts or junior directors, signals readiness for senior scope.
Which companies hire senior level performance directors?
Companies hiring senior level performance directors right now include Alvarez & Marsal, Rippling, and University of Utah, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from large enterprises, consulting firms, and growth-stage organizations that have enough operational complexity to warrant dedicated senior performance leadership.
Are there remote senior level performance director jobs?
Yes, though availability varies by industry and employer size. About 62% of senior level performance director openings are remote or hybrid as of November 2026, reflecting broader adoption of flexible work for strategic leadership roles. On-site roles do remain common in sectors where close collaboration with operations or executive teams is essential.
What makes a performance director role senior level?
Senior level performance director roles are defined by scope, ownership, and influence. Rather than executing within a defined framework, senior directors set that framework, own the outcomes it produces, and are accountable to executive stakeholders. They typically lead or mentor other performance professionals, make resource allocation decisions, and connect performance strategy to broader business objectives.
Which industries hire the most senior level performance directors?
Senior Level performance director roles concentrate in Consulting & Professional Services, Technology & Software, and Education, based on current listings on Migrate Mate as of November 2026. These sectors tend to drive hiring at this level because their scale, regulatory complexity, or competitive pressure creates genuine organizational need for dedicated senior leadership around performance measurement and improvement.