Product Engineer Jobs in Palo Alto, CA

The Tesla Energy Supercharger Service Engineering team is responsible for the ongoing success of Tesla’s class leading Supercharger Network. We’re looking for a driven, motivated and collaborative applicant to join our international team to help accelerate the world's transition to sustainable transport. As part of the team, you will be enabled to work across the organization to solve problems and ensure the success of our products. Working alongside the Industrial Energy, Residential Energy and Solar Product and Service Engineering teams you’ll leverage cutting edge data and analytics to ensure the best customer experience and fleet availability.

Our world-class teams operate with a non-conventional philosophy of inter-disciplinary collaboration. Each member of the team is expected to challenge and to be challenged, to create, and to innovate. We’re tackling the world’s most difficult and important problems—and we wouldn’t succeed without our sha red passion for making the world a better place.

• Drive cross-functional efforts and initiatives to implement fleet improvements with the manufacturing, design, field service, technical support teams
• Work with the wider engineering and manufacturing teams to drive design and manufacturing product improvements in both existing and future products
• Work with field service and technical support teams to create documentation and training to support field commissioning, service actions, and to ensure consistent and stable global service operations
• Utilize remote data analysis, fleet analytics and first principles insights to solve problems with some lab work and onsite investigations as needed
• Troubleshoot and root cause hardware, software and firmware issues of the global Supercharger network

• Degree in Electrical Engineering, Mechatronics Engineering or equivalent experience
• Minimum 2 years experience as a development, diagnostic or field support engineer
• Experience with product engineering, reliability engineering, failure analysis, systems test engineering, or product quality engineering
• Experience using SQL, Linux based operating systems, Python, and C/C++ or equivalent
• Strong engineering fundamentals and intuition, applied to firmware/software/hardware of connected systems
• Strong ability to work and communicate effectively with external stakeholders
• Strong analytical and problem solving skills with hands on experience debugging complex systems
• Demonstrated data analytics and analysis
• Able to read and interpret mechanical drawings and electrical diagrams
• Experience with charging standards is a plus

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.