Mid Level Product Success Manager Jobs
Mid level product success manager jobs go to professionals ready to own customer outcomes end to end, mentor junior teammates, and drive product adoption decisions with limited oversight. Roles run across Technology & Software, Consulting & Professional Services, and Retail, with a mix of on-site, remote, and hybrid settings, and employers like Amazon, Graham Packaging Company, and OVERJET hiring at this level now.
Find JobsOverview
Open roles227+
Top stateNew York
Top employerAmazon
Top cityNew York, NY
Work type55% On-site
Top industryTechnology
Showing 5 of 227+ Mid Level Product Success Manager jobs
Mgr, Patient Access Implementation
We won't show you this job again
New 8h ago
Corewell Health
Mgr, Patient Access Implementation
Grand Rapids, Michigan
New 8h ago
Customer Success Manager
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New 11h ago
Ramp
Customer Success Manager
New York, New York
New 11h ago
Customer Success Representative
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New 18h ago
AMETEK
Customer Success Representative
Depew, New York
New 18h ago
Enterprise Restaurant Success Manager, AI SaaS Sales (Remote - US)
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New 20h ago
Yelp
Enterprise Restaurant Success Manager, AI SaaS Sales (Remote - US)
Los Angeles, California
New 20h ago
Customer Success Manager
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Added 1d ago
Lone Wolf Technologies
Customer Success Manager
United States
Added 1d ago
New 8h ago
Mgr, Patient Access Implementation
Corewell Health·Grand Rapids, Michigan
Job functions:
5+ yrs exp.
Hybrid
Bachelor's degree in business
Full Time
10,000+ employees
Job Description
Job Summary
Plays a pivotal role in ensuring seamless transition of ambulatory scheduling services to the centralized Operations team at the Patient Access Service Center. Oversees command center activities and the offboarding of service lines from integrations activities by coordinating at-the-elbow support for onboarding staff during go-live, facilitating real time issue resolution, monitoring quality assurance, and guiding the service line through the stabilization process to Operations support. Responsible for the planning and development of stabilization activities necessary for each service line based on its unique needs.
Essential Functions
•
SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids
Department Name
Patient Registration Admin - Corporate
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
40
Days Worked
Monday through Friday
Weekend Frequency
Variable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Plays a pivotal role in ensuring seamless transition of ambulatory scheduling services to the centralized Operations team at the Patient Access Service Center. Oversees command center activities and the offboarding of service lines from integrations activities by coordinating at-the-elbow support for onboarding staff during go-live, facilitating real time issue resolution, monitoring quality assurance, and guiding the service line through the stabilization process to Operations support. Responsible for the planning and development of stabilization activities necessary for each service line based on its unique needs.
Essential Functions
- Intimate knowledge of the registration and scheduling processes to ensure efficiency and patient satisfaction are provided consistently across all integrations.
- Implement and enforce policies and procedures that safeguard patient information privacy and security in compliance with HIPAA (Health Insurance Portability and Accountability) regulations.
- Manage Integrations Support team, including hiring, training, evaluating performance, and addressing disciplinary issues.
- Deploy team members to support integration activities.
- Analyze patient flow and access data to identify bottlenecks or inefficiencies.
- Develop strategies to enhance patient throughput and streamline access.
- Coordinate with clinical departments and external partners to ensure seamless patient workflows and escalation pathways.
- Ensure that issues are tracked, assigned, and resolved in the immediate go-live and stabilization window for a seamless handoff from integrations to operations.
- Ensure the department aligns with the healthcare facility’s policies, standards, and goals.
- Foster an environment of respect, dignity, and compassion for every patient and stakeholder served.
•
- Required Bachelor's Degree or equivalent in Healthcare administration, business, or related field or equivalent in specific relevant experience.
- 5 years of relevant experience in leadership or leadership adjacent. Preferred
- Proven experience in patient access management or healthcare administration. Preferred
- CRT-At least one Certification from preferred list - UNKNOWN Unknown 1 Year required
- CRT-Revenue Cycle Representative, Certified (CRCR) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Healthcare Financial Professional, Certified (CHFP) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Fellow of the Healthcare Financial Management Association (FHFMA) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Inpatient Coding Auditor, Certified (CICA) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Specialist Accounting & Finance, Certified (CSAF) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Specialist Business Intelligence, Certified (CSBI) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Specialist Managed Care, Certified (CSMC) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Specialist Physician Practice Management, Certified (CSPPM) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 10 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Seldom up to 10 lbs
- Pulling Force > 5 lbs: Seldom up to 10 lbs
- Sitting: Frequently
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend - Standing: Seldom
- Forward Bend - Sitting: Occasionally
- Trunk Rotation - Standing: Seldom
- Trunk Rotation - Sitting: Occasionally
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Seldom
- Handling: Occasionally
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
- Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
- On-demand pay program powered by Payactiv
- Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
- Optional identity theft protection, home and auto insurance
- Traditional and Roth retirement options with service contribution and match savings
- Eligibility for benefits is determined by employment type and status
SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids
Department Name
Patient Registration Admin - Corporate
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
40
Days Worked
Monday through Friday
Weekend Frequency
Variable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Corewell Health
Mgr, Patient Access Implementation
Grand Rapids, Michigan
New 8h ago10,000+ employees
Job functions:
5+ yrs exp.
Hybrid
Bachelor's degree in business
Full Time
Job Description
Job Summary
Plays a pivotal role in ensuring seamless transition of ambulatory scheduling services to the centralized Operations team at the Patient Access Service Center. Oversees command center activities and the offboarding of service lines from integrations activities by coordinating at-the-elbow support for onboarding staff during go-live, facilitating real time issue resolution, monitoring quality assurance, and guiding the service line through the stabilization process to Operations support. Responsible for the planning and development of stabilization activities necessary for each service line based on its unique needs.
Essential Functions
•
SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids
Department Name
Patient Registration Admin - Corporate
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
40
Days Worked
Monday through Friday
Weekend Frequency
Variable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Plays a pivotal role in ensuring seamless transition of ambulatory scheduling services to the centralized Operations team at the Patient Access Service Center. Oversees command center activities and the offboarding of service lines from integrations activities by coordinating at-the-elbow support for onboarding staff during go-live, facilitating real time issue resolution, monitoring quality assurance, and guiding the service line through the stabilization process to Operations support. Responsible for the planning and development of stabilization activities necessary for each service line based on its unique needs.
Essential Functions
- Intimate knowledge of the registration and scheduling processes to ensure efficiency and patient satisfaction are provided consistently across all integrations.
- Implement and enforce policies and procedures that safeguard patient information privacy and security in compliance with HIPAA (Health Insurance Portability and Accountability) regulations.
- Manage Integrations Support team, including hiring, training, evaluating performance, and addressing disciplinary issues.
- Deploy team members to support integration activities.
- Analyze patient flow and access data to identify bottlenecks or inefficiencies.
- Develop strategies to enhance patient throughput and streamline access.
- Coordinate with clinical departments and external partners to ensure seamless patient workflows and escalation pathways.
- Ensure that issues are tracked, assigned, and resolved in the immediate go-live and stabilization window for a seamless handoff from integrations to operations.
- Ensure the department aligns with the healthcare facility’s policies, standards, and goals.
- Foster an environment of respect, dignity, and compassion for every patient and stakeholder served.
•
- Required Bachelor's Degree or equivalent in Healthcare administration, business, or related field or equivalent in specific relevant experience.
- 5 years of relevant experience in leadership or leadership adjacent. Preferred
- Proven experience in patient access management or healthcare administration. Preferred
- CRT-At least one Certification from preferred list - UNKNOWN Unknown 1 Year required
- CRT-Revenue Cycle Representative, Certified (CRCR) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Healthcare Financial Professional, Certified (CHFP) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Fellow of the Healthcare Financial Management Association (FHFMA) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Inpatient Coding Auditor, Certified (CICA) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Specialist Accounting & Finance, Certified (CSAF) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Specialist Business Intelligence, Certified (CSBI) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Specialist Managed Care, Certified (CSMC) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Specialist Physician Practice Management, Certified (CSPPM) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 10 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Seldom up to 10 lbs
- Pulling Force > 5 lbs: Seldom up to 10 lbs
- Sitting: Frequently
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend - Standing: Seldom
- Forward Bend - Sitting: Occasionally
- Trunk Rotation - Standing: Seldom
- Trunk Rotation - Sitting: Occasionally
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Seldom
- Handling: Occasionally
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
- Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
- On-demand pay program powered by Payactiv
- Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
- Optional identity theft protection, home and auto insurance
- Traditional and Roth retirement options with service contribution and match savings
- Eligibility for benefits is determined by employment type and status
SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids
Department Name
Patient Registration Admin - Corporate
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
40
Days Worked
Monday through Friday
Weekend Frequency
Variable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
See All 227+ Mid Level Product Success Manager Jobs
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Find JobsMid Level Product Success Manager Job Market
Who's Hiring
- Amazon26
- Graham Packaging Company8
- OVERJET7
- Navan4
- Suburban Propane4
Top Industries Hiring
- Technology & Software106
- Consulting & Professional Services13
- Retail12
- E-Commerce & Online Marketplaces11
- Chemicals & Materials9
Mid Level Product Success Manager Jobs: Frequently Asked Questions
How do I get a mid level product success manager job?
Position your experience around ownership, not just participation. Highlight accounts or product areas you managed independently, renewals you drove, and adoption metrics you moved. Tailor your resume to show you can operate without close supervision, translate customer feedback into product insights, and lead conversations with stakeholders. Demonstrating measurable impact on retention or expansion makes mid level applications stand out.
Which companies hire mid level product success managers?
Companies hiring mid level product success managers right now include Amazon, Graham Packaging Company, and OVERJET, based on current listings on Migrate Mate as of November 2026. SaaS companies, enterprise software vendors, and technology-enabled services firms tend to hire most actively at this level, where product complexity and customer portfolio size justify dedicated mid level ownership.
Are there remote mid level product success manager jobs?
Yes, remote and hybrid options are common at this level. About 45% of mid level product success manager openings are remote or hybrid as of November 2026, reflecting how customer success work has shifted toward digital-first engagement. Fully on-site roles do exist, typically at companies with hands-on implementation requirements or enterprise accounts that prefer in-person relationship management.
How do I move up to a mid level product success manager role?
Moving from entry level to mid level means building a record of independent ownership over time. That usually involves taking on larger or more complex accounts, leading onboarding and adoption projects without close guidance, and tying your work to measurable outcomes like retention rates or expansion revenue. Developing product fluency and the ability to influence internal roadmap discussions also signals readiness for mid level responsibility.
Which industries hire the most mid level product success managers?
Mid Level product success manager roles concentrate in Technology & Software, Consulting & Professional Services, and Retail, based on current listings on Migrate Mate as of November 2026. These sectors tend to have complex, recurring-revenue products that require dedicated mid level ownership to drive adoption, reduce churn, and manage the customer relationship through renewal cycles.