Product Support Engineer Jobs in Wisconsin

Job Description:

INNOVATE WITHOUT BOUNDARIES! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success – so we give you unlimited access to everything you need to create disruptive new technologies and solutions on our electrical engineering teams. Our Engineering Team is responsible for giving life to the batteries, motors, and electronics that power solutions changing the lives of our users. Every developmental phase of these critical components happens in-house under the watch of this team. We continue to invest in electrical engineering resources to design and develop leadership in electronic capabilities; something unique within the industry. And we’re pushing the limits in firmware engineering, power electronics, embedded systems, machine learning, and the use of artificial intelligence.

Behind our doors you’ll be empowered every day to own it, drive it, and do what it takes to design and develop the biggest breakthroughs in the industry. Meanwhile, you’ll have the support and resources of the fastest-growing brand in the construction industry to make it happen.

Year after year, our team continues to make significant breakthroughs in the industry. We’re just getting started. To learn more about our story click HERE.

Milwaukee Tool’s Value Engineering / Product Support Engineering function focuses on providing support to charger production lines to ensure on-time delivery and high yield. As Electrical Engineer II, you will be addressing charger production and warranty issues, mitigating supply chain disruption, and optimizing product cost. You will also be responsible for refreshing legacy charger products by implementing new electronics platform and engineering best practices.

You’ll also be DISRUPTIVE through these duties and responsibilities:

• Working independently, qualify changes to embedded system and power electronics designs of current mass production chargers.
• Resolve urgent production and quality issues by performing root cause analysis and implementing corrective action, while keeping stakeholders informed of progress.
• Validate alternate components and embedded / power electronics circuit changes and support their integration into existing products.
• Use laboratory equipment to debug and develop your design with oscilloscopes, power analyzer, Bode analyzer, data acquisition systems, ESD, EMC, and circuit simulation software.
• Work with cross functional teams to drive trade-off discussions and gain alignment on mass production deviation and quality issue resolution.
• Demonstrate Milwaukee Tools culture of high performance and agility by independently creating Work Breakdown Structure for your work, driving to critical milestones, and giving candid communications up and down the organization on project progress and risk mitigation.
• Implement cost optimization for existing products and brainstorm cost optimization ideas for future project needs.
• Lead the design activities including component selection, schematic capture, PCB layout, prototype builds, and test plan development and execution.
• Ensure product support changes are compliant to applicable regulatory standards such as UL, CEC, CE, and ANSI.

What TOOLS you’ll bring with you:

• Bachelor of Science Degree in Electrical Engineering or related field.
• 2+ years of industry experience in the design of embedded electronics and power electronics.
• Experience with engineering design tools such as MCU compilers and debuggers (16/32 Bit), PCBA design software, and circuit simulation software.
• Fundamental understanding of charging strategies and circuits as well as related troubleshooting and validation of circuit changes.
• Knowledge of electronic component selection and design tradeoffs.
• Ability to analyze a design for cost reduction opportunities.
• Excellent problem-solving skills, exercises independent judgement and works well under pressure in a dynamic environment.
• Proven ability to create a Work Breakdown Structure, drive to completion, and communicate progress and escalate barrier removal needs to management.
• Ability to travel 10% of the time (domestic and international).

We provide these great perks and benefits:

• Robust health, dental and vision insurance plans.
• Generous 401 (K) savings plan.
• Education assistance.
• On-site wellness, fitness center, food, and coffee service.
• And many more, check out our benefits site HERE.

Milwaukee Tool is an equal opportunity employer.