Product Support Engineer Jobs in California

Position Summary

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century, the company has been enabling engineering breakthroughs that lead to a better tomorrow.

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flights for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make an extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

Military Flight Controls Division Supporting aircraft worldwide, Parker Aerospace’s Military Flight Controls Division (MFCD) provides primary and secondary flight control systems that make flight possible. Tested, proven and trusted in commercial and military applications for decades, MFCD provides precise position-control actuation solutions for military aircraft across the United States and with foreign partners. The division’s JetPipe® electrohydraulic servo valve (EHSV) technology is used across commercial and military aircraft around the world. Headquarters in Irvine, California, the Military Flight Controls Division is the global leader in fly-by-wire flight control systems and electrohydraulic products and offers the world's most advanced motor design capabilities for flight controls.

SUMMARY:

The Engineering Manager, Legacy Product Support is responsible for leading the engineering support of legacy and aftermarket product lines. This role ensures continued product performance, availability, and airworthiness after initial release by coordinating sustaining engineering activities, resolving technical issues, and supporting product improvements as needed.

In addition, the Engineering Manager oversees engineering engagement with depot partners and internal departments to ensure effective technical support, repair capability, quality performance, and alignment with business and customer requirements. This role serves as a key interface between engineering, operations, quality, supply chain, product management, and external depot partners to sustain product reliability and support long-term aftermarket success

In this role, the Engineering Manager is responsible to lead, manage, and provide technical direction to engineering teams including multiple sub-teams and/or significant contracted external engineering resources. This individual leads the technical effort, defines engineering plans, and ensures project objectives and contractual requirements or customer expectations are met, including required scope, cost and schedule constraints.

SCOPE/SUPERVISION AND INTERACTION:

• Reports to, or may serve as, the engineering unctional manager over varying engineering disciplines.
• Has one or more direct reporting managers or supervisors and may have expert-level engineers on staff.
• Has regular and frequent internal and external interaction with program management, customers, and division leadership on technical projects.
• May have cross-business unit or division interface on common technical issues or customers.

ESSENTIAL FUNCTIONS:

• Leads the technical effort and defines engineering plans and expected outcomes for a major engineering team.
• Develops plans for multiple projects and determine team and resource allocation by reviewing technical proposals, internal and subcontract capabilities, and conferring with management.
• Manages the deployment of resources among teams and for engineers assigned to various projects.

• May act as a Control Account Manager (CAM) for projects applying Earned Value Management (EVM).



• Provides leadership and direction for Material Review and Repair activities.

• Leads the team and expert staff in interpreting technical requirements, managing associated risk, and completing technical studies and design reviews.

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  Serves as a technical liaison with program management and customer technical representatives to present status and/or refine project plans; assess and make technical determinations on changes in customer requirements (e.g. design specifications; change impact on cost/schedule).
  

  
  
• Ensures teams are implementing and achieving process improvement and design standardization objectives (e.g. structured design process).
• Maintains consistent engineering practices, standards, and documentation procedures and reporting capabilities.

• Takes appropriate steps to protect and safeguard Parker intellectual property.



• The Engineering Manager is accountable for full budget planning and non-recurring and recurring cost and schedule management that may involve multiple facilities.

• Provides input to leadership on long-range plans to meet both current and anticipated growth and resource challenges (e.g. workforce planning; new technical systems investments).



• Makes recommendations and decisions on human resources actions (e.g. staffing, training, compensation, etc.); discusses exceptional cases with the next level manager.

• Communicates and implements actions to ensure Parker values and company policies are well understood and maintained (e.g. business ethics; integrity; inclusion).



• Identifies and creates technical training and development plans.
• Mentors or serves as a resource to share specialized knowledge with others.
• Maintains leadership and technical capabilities through continued education or training.

JOB REQUIREMENTS:

• Bachelor’s degree (BS) (or Professional Engineer (PE) certificate) in engineering or a science technical discipline; Master’s degree (MS or MBA) preferred.
• Demonstrated ability to perform the essential functions of the job typically acquired through 10-12 years of related experience.
• Has prior management/supervisory responsibility for 4 or more years including project engineering experience.
• Broad knowledge and understanding of primary engineering domains and specialized products/systems as they are applied to varied engineering projects.
• Ability to apply and integrate knowledge of other related engineering areas. Proficient with project management, engineering documentation, and engineering analysis tools.
• Demonstrated ability to investigate and lead research projects. Skilled at assessing and making cost and investment trade-off decisions.
• Ability to apply program management principles to the product development cycle and apply cost accounting principles and methods (e.g. earned value management).
• Experience with comprehensive program and design reviews and/or other customer requirements, industry practices, regulations, and policies.
• Ability to effectively influence the overall team and functional objectives.
• Ability to delegate and empower leaders and teams.
• Ability to guide and develop the team through effective coaching, feedback, recognition, and skill assessment and training
• Thorough knowledge of competitor and industry practices, government regulations, and internal policies.
• Recognized as an influential technical resource.
• Has strong facilitation skills and ability to communicate effectively to varied audiences to gain support or resolve issues.
• Makes effective presentations on highly technical topics to top management, customers, and/or other key stakeholders.
• Effective speaker and presenter; serves as a spokesperson or in a liaison role with universities and other research institutions and industry associations.
• Ability to respond to significant inquiries from customers, regulatory agencies, or other internal teams.

Additional Comments:

The essential functions have been provided as examples of the type of work performed by employees assigned to this job classification. The Company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an all-inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.

Conditions of Employment

This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.

Pay, Benefits, Work Schedule

Competitive Compensation

• Pay Range: $140915 to $246685 annually
• Participation in Annual Incentive Program

Benefit & Retirement Plans

Parker offers competitive benefit programs, including:

• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
• 401(k) Plan with company matching contributions at 100% of the first 5% of pay.
• Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.
• Career development and tuition reimbursement.
• Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
• Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
Paid Time Off and Company-Paid Holidays.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission

Drug Tests

Drug-Free Workplace
In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.