Product Support Specialist Jobs in Montana
Product Support Specialist jobs in Montana are steadily active, concentrated in the technology services, healthcare IT, and agricultural equipment sectors, with openings ranging from entry-level support roles to senior specialist positions. The busiest hiring markets are Billings, Missoula, and Bozeman, where employers like RightNow Technologies (Oracle), Billings Clinic, and Murdoch's Ranch and Home Supply maintain consistent product support teams. The most in-demand specialties are SaaS platform support, medical device assistance, and field equipment troubleshooting. Find a role that fits below and apply directly.
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If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a child and family case manager.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
- Provide case management services to clients;
- Collect data from collateral sources;
- Review relevant records and other pertinent data and resources;
- Participate as a member of a treatment team in the planning, formulation, implementation, and review of treatment, Personal Support or Individual Service Plan;
- Provide services to identified children and families in order to assist in gaining access to:
- Medical Services-Social Services-Educational Service-Vocational Services-Recreational Services
Excited to join our organization? AWARE child and family case managers earn $20.00 - $22.19 per hour.
Requirements:
Talents, skills, and abilities:
- A thorough understanding of human services, resources, and tools.
- The ability to assess clients (and families) from a strengths model perspective, along with the skills, knowledge, and abilities to develop a theoretical perspective.
- The ability to work with a variety of people.
- Strong oral and written communication skills are a must.
- A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE’s benefits include:
- Annual raises
- Tuition Advancement Program
- Health Insurance
- Dental/Vision Insurance
- 401(k) with company match
- Life Insurance
- Wellness programs
- Generous paid time off
We are proud to be an equal opportunity employer.
Work Location: In person
See All 71 Product Support Specialist Jobs in Montana
Find roles in Montana that match your experience and apply in just a few clicks.
Find JobsProduct Support Specialist Jobs by City in Montana
Where Montana roles are concentrated, by current openings.
Product Support Specialist Job Market in Montana
A snapshot from current Montana openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
What Montana Employers Look For
The qualifications that appear most often in product support specialist jobs across Montana.
- Bachelor's degree or associate degree in business, IT, or a related technical field
- One to three years of customer-facing technical support or product troubleshooting experience
- Demonstrated proficiency with CRM or ticketing platforms such as Salesforce or Zendesk
- Strong written and verbal communication skills for remote and in-person client interaction
- Ability to diagnose product issues and document resolutions clearly for internal knowledge bases
- Familiarity with Montana-based industry workflows, including agricultural, healthcare, or outdoor equipment contexts
Product Support Specialist Jobs in Montana: Frequently Asked Questions
How do you become a product support specialist in Montana?
Most product support specialist roles in Montana require a bachelor's or associate degree in information technology, business, or a related field, though no state-issued license is needed for the role itself. Employers in Billings and Missoula typically look for candidates with prior help desk or technical support experience. Building hands-on familiarity with CRM systems and earning vendor-specific certifications, such as those from Salesforce or CompTIA, strengthens applications considerably.
Which companies hire product support specialists in Montana?
Employers hiring product support specialists in Montana right now include Aware, CHS, and AWARE, based on current listings on Migrate Mate as of July 2026. Montana's mix of healthcare systems, agricultural technology firms, and software companies means product support demand is spread across several distinct industry verticals rather than concentrated in a single sector.
Which Montana cities have the most product support specialist jobs?
Billings, Missoula, and Kalispell have the most product support specialist openings in Montana. Billings leads because it is the state's largest commercial hub with a strong healthcare and energy technology presence, while Missoula and Bozeman follow due to their growing technology startup scenes and the anchor employment provided by their university systems and regional medical centers.
Are there remote product support specialist jobs in Montana?
Yes, and more than most fields. Product support specialist work is largely desk-based and communication-driven, making it well suited to remote arrangements. About 33% of product support specialist openings tied to Montana are remote or hybrid as of July 2026, reflecting how common distributed support teams have become. SaaS and software product support roles are the most consistently offered as fully remote positions.
How can I get hired as a product support specialist in Montana with little or no experience?
The most realistic entry path is applying for help desk or customer service associate roles at Montana's larger employers, including Billings Clinic, RightNow Technologies, or regional managed service providers, which regularly hire people without direct product support titles. Lateral moves from retail electronics, agricultural equipment sales, or IT coordinator roles are common stepping stones. Earning a CompTIA A+ or a free Salesforce Trailhead certification before applying gives entry-level candidates a concrete credential to point to.
Where can I find and apply to product support specialist jobs in Montana?
You can find and apply to product support specialist jobs in Montana on Migrate Mate, which lists current Montana openings across industries and experience levels. Find roles that fit your background and apply directly without needing to go through additional sign-up steps or redirects.
See All 71 Product Support Specialist Jobs in Montana
Find roles in Montana that match your experience and apply in just a few clicks.
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