Product Support Specialist Jobs in Albuquerque, NM
Product Support Specialist jobs in Albuquerque are in active demand, concentrated in the Uptown corridor, the Downtown tech cluster, and the Journal Center business park, with strong hiring across government contracting, healthcare technology, and enterprise software. Employers currently posting include Path Forward IT, Sandia National Laboratories, and University of New Mexico. Scan the live roles below and apply to whichever ones fit.
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Title:
Operations Support (Security & Data Management)Operations Support_Security & Data Management
Belong. Connect. Grow. with KBR!
KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security.
Why Join Us?
Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This is a contingent position based upon contract award
KBR is seeking an Operations Support and Security/Data Management Professional to support the Hemisphere Program for Space Systems Command (SSC), Space Domain Awareness and Combat Power (SZ).
In this role, you will work in a fast-paced, mission-focused environment alongside Space Force personnel, contractors, and system developers.
You will support day-to-day program operations with a strong emphasis on security, configuration/data management, and deliverables tracking, ensuring timely coordination, submission, and compliance across the program.
Responsibilities Include:
Assist the Government in execution of routine business operations, especially security, configuration & data management
Support Hemisphere Security and Configuration Management (CM) teams in all aspects of program, personnel, and processes to deliver exceptional quality products to the Government
Assist and streamline preparation of security plans, reviewing applicable guidelines, and established procedures for all areas of security to include Information Security, Physical/Technical Security, Classification Management, Communication Security (COMSEC), and Program Security
Prepare, submit, and maintain personnel security packages for Special Access Programs (SAPs)
Support facility and network security actions, inspections and daily activities
Swiftly execute corrective measures to address security concerns raised by the Government or team members
Update and collaborate with Hemisphere leadership on Security action items and activities
Work with configuration manager (CM) manager to develop a numbering/identification (ID) scheme for classified deliverables
Prepare weekly program briefings and present at program staff meetings for all security matters
Actively support CM team on data management and sharing in platforms (i.e. Confluence, Sharepoint, Jira)
Coordinate and collaborate with CM team to track and manage the Government’s written acceptance, comments, and/or change requests against classified deliverables
Develops, documents, modifies, transitions, and maintains standard functional databases to support organizations in meeting mission requirements
Required Qualifications:
Active TS/SCI clearance
BS degree in a related science or engineering field (information technology, information security, security management, cybersecurity, computer engineering)
CompTIA+ certification
10+ years of relevant work experience
Experience in supporting Sensitive Compartment Information and/or Special Access Acquisition Programs within the DoD
Expert in Defense Information Security Services (DISS) and JADE database or the legacy Joint Personnel Adjudication System (JPAS)
Desired Qualifications:
Master’s degree in a related science or engineering field (systems engineering, cybersecurity, security management)
12 years of experience supporting DoD acquisition programs
Skilled in navigating through physical and personnel security processes
CISSP, CISM certifications
CDSE Level 2
Motivated individual who is a self-starter and works well in a dynamic team environment
Effective written, oral, and interpersonal communication skills
Proficient in MS Office Suite Word, Excel, PowerPoint, and Visio
Highly knowledgeable in navigating within shared cloud environments (Google Docs, Sheets, Sharepoint)
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
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Top Industries Hiring
- Education
- Healthcare & Medical Services
Product Support Specialist Jobs in Albuquerque: Frequently Asked Questions
How do I get a product support specialist job in Albuquerque?
Focus your search on Albuquerque's strongest hiring sectors: government and defense contractors in the Kirtland Air Force Base corridor, healthcare technology firms near the UNM Health Sciences campus, and enterprise software companies in the Uptown and Journal Center districts. Candidates who can demonstrate hands-on troubleshooting experience, familiarity with ticketing systems, and clear written communication tend to move fastest through local hiring pipelines. Tailoring your resume to the specific product type each employer supports gives you a concrete edge here.
Which companies hire product support specialists in Albuquerque?
Companies currently hiring product support specialists in Albuquerque include Path Forward IT, Sandia National Laboratories, and University of New Mexico, per current listings on Migrate Mate as of July 2026. Albuquerque's employer mix leans toward defense and government IT contractors, regional healthcare systems, and mid-size software firms with support operations headquartered or staffed locally.
Are there remote product support specialist jobs in Albuquerque?
Yes, though availability depends on the role type: desk-based and software-focused support positions are frequently remote or hybrid, while hardware or on-site product roles almost always require an in-person presence. About 46% of product support specialist openings tied to Albuquerque are remote or hybrid as of July 2026, reflecting strong demand from software and SaaS employers based elsewhere who hire Albuquerque-area candidates. Customer-facing technical support and cloud platform roles are the most consistently remote options in this market.
How can I get a product support specialist job in Albuquerque with little or no experience?
The most realistic entry path in Albuquerque is through IT help desk or customer-facing technical support roles, which are common at the city's government contractors and regional healthcare networks. CNM and UNM both feed graduates into entry-level support pipelines at local employers. Roles titled tier-one support analyst, technical support representative, or client services associate are practical first steps. Demonstrating any hands-on experience with ticketing platforms, remote desktop tools, or product documentation strengthens a first application significantly.
Which industries hire the most product support specialists in Albuquerque?
Albuquerque product support specialist roles concentrate in Education and Healthcare & Medical Services, based on current listings on Migrate Mate as of July 2026. Albuquerque's defense and government contracting base, combined with a growing healthcare technology sector anchored by UNM Health and Presbyterian Healthcare Services, drives consistent local demand for product support talent across both technical and client-facing specializations.
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