Support Lead Jobs in New Mexico

Housing expertise. Certified Peer Support Worker. Trauma-informed. Leader.

Sound like you? Then be our next Lead CPSW!!

Our Women's shelter team is looking for our next Certified Peer Support Lead to support our team of passionate Housing Support Specialists.

WHY JOIN US?

Competitive benefits
Immediate impact - this is not just sitting behind a boring desk all day. You'll get to be truly active and engaged with your team and the community.
Our leadership team is invested in your success and wellness as you invest in your team's (this work is hard and we want to support you!)
CPLC is a trusted non-profit, with decades of successful work partnering with local communities to drive economic and political empowerment.

PAY & BENEFITS: $65,000 exempt plus benefits

Generous Paid Holiday
Employee Recognition Program
Paid Time Off & Paid Sick Days
Free Preventative Services & Wellness Rewards
Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
Health Savings Account & Flexible Spending Account
Life + Disability options
Employee Assistance Program
Telemedicine & Concierge Services
401(k) Retirement Plan
Pet Care, Life Mart Purchase Discounts
Tuition Reimbursement for qualifying degrees
Mileage & Cell Reimbursement for qualifying roles
Identity Theft Protection& Voluntary Benefits

LOCATION & SCHEDULE: 5400 Gibson Blvd SE, Albuquerque, NM

Full-time schedule - you know this work! Weekends, holidays and being able to be flexible when you need to step in to keep things running 24/7 as part of the shelter leadership team.

WHAT MAKES YOU A GREAT LEAD?

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Experience delivering peer support, case management, and housing services to individuals and families experiencing homelessness.
You thrive in shelter environments, demonstrating your command of shelter-based operations, crisis response, and safety protocols.
Ability to engage and support clients with trauma, behavioral health, and housing stability needs using a compassionate, client-centered approach.
Strong leadership, coaching, and team collaboration skills with a commitment to staff development and service excellence.
Expertise in maintaining program compliance and delivering services within Rapid Rehousing and Transitional Housing guidelines
Experience navigating local housing markets, rental programs, and landlord relations to strengthen housing support and opportunities for clients.
You deliver accurate data tracking, reporting, and quality assurance work.

HOW WILL YOU MAKE AN IMPACT?
As the Lead Certified Peer Support Worker, you will provide leadership and support to the Housing Support Specialist team at the Women's Housing Navigation Shelter.You will ensure the consistent delivery of high-quality, client-centered housing support services, including Rapid Rehousing and Transitional Housing programs. You will coordinate day-to-day operations, assist with complex cases, foster team development, and oversee some administrative functions such as reporting, compliance tracking, and communication with leadership.

Most importantly, you will model trauma-informed care practices, uphold shelter standards, and support clients' transition to permanent housing through direct service and team leadership.

Lead and support a dedicated housing services team, providing day-to-day coaching, guidance, and mentorship to help staff deliver high-quality, client-centered services.
Collaborate on housing solutions for individuals and families experiencing homelessness, assisting with complex cases, crisis response, housing planning, and connections to community resources.
Help drive program quality and effectiveness by monitoring caseloads, supporting compliance and documentation standards, tracking outcomes, and contributing to program reporting.
Build strong partnerships across the community, working with landlords, housing providers, service partners, and internal teams to expand housing opportunities and support positive client outcomes.

MINIMUM QUALIFICATIONS AND COMPETENCIES

REQUIRED: Active Certified Peer Support Worker with the New Mexico Credentialing Board for Behavorial Health Professionals
Bachelor’s degree, preferred or combination of a minimum of six years of work experience and education will be considered
Minimum two years of experience in housing, case management, or social service delivery
Previous experience working with individuals experiencing homelessness or in a supportive housing setting is highly desirable
Strong understanding of trauma-informed care principles and a commitment to applying them in practice
Ability to work effectively with diverse populations and demonstrate cultural competency
Excellent communication, problem-solving, and organizational skills
Ability to maintain professionalism and confidentiality in a fast-paced, high-stress environment
Proficiency in basic computer applications, including Microsoft Office and client management software
Valid driver’s license and ability to travel locally as needed

The choice is now, the impact is forever. Apply today.

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster

California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.

Location: Chicanos Por La Causa · LND
Schedule: Regular - Full Time (FT), Rotating, Full-time, must be flexible