Service Advisor Jobs in New Mexico
Service Advisor jobs in New Mexico are concentrated in Albuquerque, Santa Fe, and Las Cruces, where automotive dealerships and fleet service centers generate the steadiest hiring across entry-level and senior positions. Large dealership groups like Reliable Chevrolet, Fiesta Auto Group, and AutoNation's New Mexico locations are among the most consistent employers in the state. Demand is strongest for advisors with experience in warranty processing, fleet account management, and commercial vehicle service. See the openings below and apply to the ones that match your experience.
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Showing 4 of 27+ Service Advisor jobs
Service Advisor Opportunity Summary:
As a Service Advisor, you are responsible for supporting technicians and assisting in the operation of managing a profitable service department through productive staffing, strong customer satisfaction, cost controls, setting and meeting objectives with high initiative for change and control of service activity to ensure all work scheduled is performed to the customer's satisfaction.
Job Duties:
- Communicates with the customer, either by phone or in person, to determine customer’s concerns, problems or needs - present and future - while maintaining a high degree of professionalism.
- Matches customer needs with W. W. Williams product and service offerings and proposes solutions, maximizing customer satisfaction and sales opportunities.
- Liaison between customers and shop personnel to determine work to be performed, quote prices and credit terms with a high degree of accuracy and obtain customers’ authorization to proceed.
- Stays in close contact with customers during the course of the transaction and documents all communications with the customer including price quotes, authorizations received, payment terms and special customer requests.
- Open and close work orders in a timely manner.
- Verifying equipment's current warranty status with assistance from warranty department.
Work Experience & Qualifications:
- 3+ Years’ experience with heavy duty dealership and/or diesel service environment.
- Strong written and verbal communication skills.
- Strong customer service skills.
- Computer and software skills including Microsoft Office Suite.
Employee Rewards & Benefits
- 8 Paid Holidays & 1 Paid Wellness Day
- Paid Time Off
- Employee Referral Bonus Program
- Medical, Dental and Vision Insurance
- 401k with a Company Match
- Company Paid Training
- Growth and Leadership Opportunities
About the Company:
W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W. Williams Companies have a broad portfolio of businesses located throughout the U.S. and Mexico. The W.W. Williams Companies include CT Power and Guaranteed Truck Service. W.W. Williams offers a full range of industry-leading products, while providing technical/mechanical service and repair, remanufacturing and warehouse/supply chain management solutions to a varied customer base. Our products and services include diesel engines, transmissions, heavy duty truck repair, transport refrigeration, power generation and third-party supply chain logistics services. Our customers include on-highway truck fleets, off-highway equipment users, data centers, hospitals, Department of Defense OEMs, vehicle OEMs, U.S. Military and boat owners to name a few.
What began as a small family-owned business has evolved into one of the nation's most diversified solutions provider. We are relentlessly dedicated to helping our customers achieve maximum up time. From single trucking to cranes to fleet management to power generators to military and commercial packaging - consider it done.
We are Genuine. Honest. Passionate. That's not a slogan, it's a mantra. Everyone who wears the W.W. Williams name - from service technicians to advisors to business executives - is committed to getting the job done right, the first time around. Our people are our greatest assets; we support our team with access to world class training and development opportunities. It's this level of investment and care that matters to customers, giving you peace of mind that your fleet is in the right hands.
W.W. Williams is one of the nation’s largest sales and service networks of industrial power products. With multiple locations across the US and Mexico, we are dedicated to providing highly professional service and strong relationships with our customers.
Join us for a career where you'll grow both personally and professionally in a welcoming, diverse, and inclusive environment.
Competitive wages and benefits. AAP/EPE/M/F/Vets/Disabled, DFWP.
Service Advisor Opportunity Summary:
As a Service Advisor, you are responsible for supporting technicians and assisting in the operation of managing a profitable service department through productive staffing, strong customer satisfaction, cost controls, setting and meeting objectives with high initiative for change and control of service activity to ensure all work scheduled is performed to the customer's satisfaction.
Job Duties:
- Communicates with the customer, either by phone or in person, to determine customer’s concerns, problems or needs - present and future - while maintaining a high degree of professionalism.
- Matches customer needs with W. W. Williams product and service offerings and proposes solutions, maximizing customer satisfaction and sales opportunities.
- Liaison between customers and shop personnel to determine work to be performed, quote prices and credit terms with a high degree of accuracy and obtain customers’ authorization to proceed.
- Stays in close contact with customers during the course of the transaction and documents all communications with the customer including price quotes, authorizations received, payment terms and special customer requests.
- Open and close work orders in a timely manner.
- Verifying equipment's current warranty status with assistance from warranty department.
Work Experience & Qualifications:
- 3+ Years’ experience with heavy duty dealership and/or diesel service environment.
- Strong written and verbal communication skills.
- Strong customer service skills.
- Computer and software skills including Microsoft Office Suite.
Employee Rewards & Benefits
- 8 Paid Holidays & 1 Paid Wellness Day
- Paid Time Off
- Employee Referral Bonus Program
- Medical, Dental and Vision Insurance
- 401k with a Company Match
- Company Paid Training
- Growth and Leadership Opportunities
About the Company:
W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W. Williams Companies have a broad portfolio of businesses located throughout the U.S. and Mexico. The W.W. Williams Companies include CT Power and Guaranteed Truck Service. W.W. Williams offers a full range of industry-leading products, while providing technical/mechanical service and repair, remanufacturing and warehouse/supply chain management solutions to a varied customer base. Our products and services include diesel engines, transmissions, heavy duty truck repair, transport refrigeration, power generation and third-party supply chain logistics services. Our customers include on-highway truck fleets, off-highway equipment users, data centers, hospitals, Department of Defense OEMs, vehicle OEMs, U.S. Military and boat owners to name a few.
What began as a small family-owned business has evolved into one of the nation's most diversified solutions provider. We are relentlessly dedicated to helping our customers achieve maximum up time. From single trucking to cranes to fleet management to power generators to military and commercial packaging - consider it done.
We are Genuine. Honest. Passionate. That's not a slogan, it's a mantra. Everyone who wears the W.W. Williams name - from service technicians to advisors to business executives - is committed to getting the job done right, the first time around. Our people are our greatest assets; we support our team with access to world class training and development opportunities. It's this level of investment and care that matters to customers, giving you peace of mind that your fleet is in the right hands.
W.W. Williams is one of the nation’s largest sales and service networks of industrial power products. With multiple locations across the US and Mexico, we are dedicated to providing highly professional service and strong relationships with our customers.
Join us for a career where you'll grow both personally and professionally in a welcoming, diverse, and inclusive environment.
Competitive wages and benefits. AAP/EPE/M/F/Vets/Disabled, DFWP.
See All 27 Service Advisor Jobs in New Mexico
Find roles in New Mexico that match your experience and apply in just a few clicks.
Find Service Advisor JobsService Advisor Jobs by City in New Mexico
Where New Mexico roles are concentrated, by current openings.
Service Advisor Job Market in New Mexico
A snapshot from current New Mexico openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Automotive
What New Mexico Employers Look For
The qualifications that appear most often in service advisor jobs across New Mexico.
- Prior service advisor or service writer experience at a franchised dealership required
- Proficiency with dealer management systems such as CDK, Reynolds and Reynolds, or DealerSocket
- Strong knowledge of automotive repair processes, warranty procedures, and parts coordination
- Proven ability to manage customer relationships and communicate repair recommendations clearly
- Valid New Mexico driver's license with a clean driving record
- High school diploma or equivalent required, automotive technology coursework preferred
Service Advisor Jobs in New Mexico: Frequently Asked Questions
How do you become a service advisor in New Mexico?
Most service advisors in New Mexico enter through automotive technology programs at institutions like Central New Mexico Community College or New Mexico State University's College of Engineering, then move into service writer or service assistant roles at a dealership. New Mexico does not require a state-issued license specifically for service advisors, but manufacturer certifications from brands like Ford, GM, or Toyota strengthen your candidacy and are often sponsored by dealerships during onboarding.
Which companies hire service advisors in New Mexico?
New Mexico service advisor roles are posted by Group 1 Automotive, TravelCenters of America, and Asbury Automotive and others right now, based on current listings on Migrate Mate as of September 2026. Albuquerque's dense concentration of franchised dealerships and fleet operators makes it the most active single market for these postings in the state.
Which New Mexico cities have the most service advisor jobs?
Albuquerque, Santa Fe, and Deming account for the largest share of service advisor openings in New Mexico. Albuquerque drives the majority of listings as the state's largest metro with the highest concentration of franchised dealerships and commercial fleet operators, while Santa Fe and Las Cruces contribute steadily through regional dealership groups and government fleet contracts tied to state agencies.
Are there remote service advisor jobs in New Mexico?
Yes, but they're rare. Service advisor work is fundamentally on-site, requiring face-to-face customer interaction and physical access to vehicles and technicians. About 0% of service advisor openings tied to New Mexico are remote or hybrid as of September 2026, and those positions typically involve inside sales support, remote service coordination, or digital customer intake roles rather than full-cycle advising.
How can I get hired as a service advisor in New Mexico with little or no experience?
The most realistic entry path is landing a service porter, lot attendant, or parts counter role at a New Mexico dealership and transitioning internally. Dealership groups like Fiesta Auto Group and Reliable Chevrolet regularly move motivated employees from support roles into service writer positions. Completing an automotive service technology certificate at Central New Mexico Community College makes that transition faster, and a clean driver's license is a baseline requirement at every dealership.
Where can I find and apply to service advisor jobs in New Mexico?
You can find and apply to service advisor jobs in New Mexico on Migrate Mate, which lists current openings across the state. Search the available roles, identify the ones that match your experience and the dealership type you want to work with, and apply directly through each listing.
See All 27 Service Advisor Jobs in New Mexico
Find roles in New Mexico that match your experience and apply in just a few clicks.
Find Service Advisor Jobs