Service Specialist Jobs in New Mexico
Service Specialist jobs in New Mexico are concentrated in Albuquerque, Santa Fe, and Las Cruces, where employers across healthcare, government contracting, and retail services maintain steady demand from entry-level through senior roles. Well-established employers such as Presbyterian Healthcare Services, Sandia National Laboratories, and Walmart regularly hire service specialists across customer support, technical assistance, and field service specialties. The market is active year-round, with the strongest demand in client-facing, IT-adjacent, and administrative service functions. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 30+ Service Specialist jobs
Veterinary Route Service Specialist – Lasting Paws Pet Memorial
Location: Albuquerque, NM
Compensation: $19.00–$21.00 per hour (DOE)
Schedule: Full-Time, Monday to Friday, 8.00AM - 5.00PM
Benefits: Industry-Leading Benefits Package
Before You Apply — What This Role Requires
This is not a desk job and not a traditional driving role.
As a Veterinary Route Service Specialist at Gateway, you are the primary, face-to-face representative of our company to veterinary clinics and, at times, pet parents. You work independently, manage a demanding route, and handle pets in emotionally sensitive situations with precision, professionalism, and care.
This role is physically active, emotionally real, and operationally critical. From the moment a pet is entrusted to you, everything downstream depends on your accuracy, reliability, and judgment.
If you take pride in doing meaningful work, value professionalism, enjoy building relationships, and are comfortable with physical and emotional responsibility, this role can be deeply rewarding.
About Gateway Services
Gateway Services is North America’s leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care — one pet at a time.
Please visit Gateway Services Inc. to learn more about us.
(Don’t worry if you haven’t worked in pet aftercare before — we’ll provide training!)
Job Overview
The Veterinary Route Service Specialist role sits at the very start of the pet aftercare process.
You are the link between Gateway and our veterinary partners, responsible for:
- Building and maintaining trusted clinic relationships
- Ensuring pets are handled and transported with dignity
- Executing pickups and deliveries accurately and on time
- Protecting trust through professionalism and attention to detail
This is a relationship-driven role with high accountability, requiring independence, organization, and composure in sensitive environments.
The Veterinary Route Service Specialist role reports to the Care Center Manager.
The Veterinary Route Service Specialist supports veterinary partners by providing professional, compassionate pickup and delivery services on an assigned route. This role requires exceptional accuracy, integrity, and sensitivity.
Key Responsibilities
- Review daily routes, load required equipment, and ensure all items are correct before departure
- Visit assigned veterinary clinics, maintain strong professional relationships, and follow clinic procedures
- Retrieve deceased pets respectfully, often from chest freezers, with awareness of public and clinic environments
- Use company technology to scan pets at pickup and delivery; double check names, IDs, and instructions
- Accurately document requests and complete all follow through
- Interact with pet parents occasionally, with compassion and professionalism
- Return to the Care Center to unload pets, place them correctly, and complete scanning and handoff to Operations
- Maintain full responsibility for each pet until properly received and documented
- Serve as the primary point of contact for clinics, building strong, respectful relationships and addressing questions or concerns promptly
- Deliver consistent, compassionate, high quality service while gathering feedback to improve the clinic experience
- Complete all route stops accurately and on time; anticipate clinic needs and follow all safety and company policies
- Maintain cleanliness and professionalism of vehicle, equipment, and uniform
- Support basic account related administrative tasks
- Provide clinics with information on available services and commemorative options; distribute approved materials
- Identify service opportunities and refer potential leads to Business Development
Role Focus
You are not a salesperson—you are a trusted partner delivering care, accuracy, and dignity at every step.
What We’re Looking For
This role is best suited for someone who:
- Is personable, calm, and compassionate
- Takes pride in professionalism and personal accountability
- Is physically capable of frequent lifting and active workdays
- Is highly reliable, organized, and detail-oriented
- Builds trust naturally and communicates clearly
- Understands that accuracy and consistency are essential
- Loves pets and respects the emotional weight of this work
Pet lovers and pet parents often thrive in this role.
Education, Training & Qualifications
- High school diploma or GED required
- Prior customer service, account management, or route-based experience preferred
- Valid driver’s license with a clean driving record
- Comfortable using mobile technology and CRM systems
- Ability to work early mornings, weekends, or holidays as needed
Working Conditions
- Frequent heavy lifting up to 100 lbs and physical activity
- Driving in all weather and road conditions
- Exposure to emotionally sensitive situations
- Independent work with high accountability
- Fast-paced, non-desk-based work environment
What You’ll Get
At Gateway, we support our people with meaningful benefits and growth opportunities:
- Competitive hourly pay + overtime eligibility
- Medical, Dental, and Vision insurance
- Company-paid Life, AD&D, and LTD insurance
- 401(k) with employer match
- Tuition assistance (up to $2,000)
- Paid holidays and PTO
- Career development and internal advancement opportunities
- The chance to do work that truly matters
Join Us
If you’re looking for more than just a job — if you want a role where your compassion, charisma, and community spirit shine through — we’d love to hear from you.
Apply today and help us serve pet parents with the care and dignity their companions deserve.
Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at hr@gatewayservicesinc.com
Gateway Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members.
New employees joining Gateway Services will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov
#INDCSR
Full-Time, Monday to Friday, 8.00AM - 5.00PM
Veterinary Route Service Specialist – Lasting Paws Pet Memorial
Location: Albuquerque, NM
Compensation: $19.00–$21.00 per hour (DOE)
Schedule: Full-Time, Monday to Friday, 8.00AM - 5.00PM
Benefits: Industry-Leading Benefits Package
Before You Apply — What This Role Requires
This is not a desk job and not a traditional driving role.
As a Veterinary Route Service Specialist at Gateway, you are the primary, face-to-face representative of our company to veterinary clinics and, at times, pet parents. You work independently, manage a demanding route, and handle pets in emotionally sensitive situations with precision, professionalism, and care.
This role is physically active, emotionally real, and operationally critical. From the moment a pet is entrusted to you, everything downstream depends on your accuracy, reliability, and judgment.
If you take pride in doing meaningful work, value professionalism, enjoy building relationships, and are comfortable with physical and emotional responsibility, this role can be deeply rewarding.
About Gateway Services
Gateway Services is North America’s leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care — one pet at a time.
Please visit Gateway Services Inc. to learn more about us.
(Don’t worry if you haven’t worked in pet aftercare before — we’ll provide training!)
Job Overview
The Veterinary Route Service Specialist role sits at the very start of the pet aftercare process.
You are the link between Gateway and our veterinary partners, responsible for:
- Building and maintaining trusted clinic relationships
- Ensuring pets are handled and transported with dignity
- Executing pickups and deliveries accurately and on time
- Protecting trust through professionalism and attention to detail
This is a relationship-driven role with high accountability, requiring independence, organization, and composure in sensitive environments.
The Veterinary Route Service Specialist role reports to the Care Center Manager.
The Veterinary Route Service Specialist supports veterinary partners by providing professional, compassionate pickup and delivery services on an assigned route. This role requires exceptional accuracy, integrity, and sensitivity.
Key Responsibilities
- Review daily routes, load required equipment, and ensure all items are correct before departure
- Visit assigned veterinary clinics, maintain strong professional relationships, and follow clinic procedures
- Retrieve deceased pets respectfully, often from chest freezers, with awareness of public and clinic environments
- Use company technology to scan pets at pickup and delivery; double check names, IDs, and instructions
- Accurately document requests and complete all follow through
- Interact with pet parents occasionally, with compassion and professionalism
- Return to the Care Center to unload pets, place them correctly, and complete scanning and handoff to Operations
- Maintain full responsibility for each pet until properly received and documented
- Serve as the primary point of contact for clinics, building strong, respectful relationships and addressing questions or concerns promptly
- Deliver consistent, compassionate, high quality service while gathering feedback to improve the clinic experience
- Complete all route stops accurately and on time; anticipate clinic needs and follow all safety and company policies
- Maintain cleanliness and professionalism of vehicle, equipment, and uniform
- Support basic account related administrative tasks
- Provide clinics with information on available services and commemorative options; distribute approved materials
- Identify service opportunities and refer potential leads to Business Development
Role Focus
You are not a salesperson—you are a trusted partner delivering care, accuracy, and dignity at every step.
What We’re Looking For
This role is best suited for someone who:
- Is personable, calm, and compassionate
- Takes pride in professionalism and personal accountability
- Is physically capable of frequent lifting and active workdays
- Is highly reliable, organized, and detail-oriented
- Builds trust naturally and communicates clearly
- Understands that accuracy and consistency are essential
- Loves pets and respects the emotional weight of this work
Pet lovers and pet parents often thrive in this role.
Education, Training & Qualifications
- High school diploma or GED required
- Prior customer service, account management, or route-based experience preferred
- Valid driver’s license with a clean driving record
- Comfortable using mobile technology and CRM systems
- Ability to work early mornings, weekends, or holidays as needed
Working Conditions
- Frequent heavy lifting up to 100 lbs and physical activity
- Driving in all weather and road conditions
- Exposure to emotionally sensitive situations
- Independent work with high accountability
- Fast-paced, non-desk-based work environment
What You’ll Get
At Gateway, we support our people with meaningful benefits and growth opportunities:
- Competitive hourly pay + overtime eligibility
- Medical, Dental, and Vision insurance
- Company-paid Life, AD&D, and LTD insurance
- 401(k) with employer match
- Tuition assistance (up to $2,000)
- Paid holidays and PTO
- Career development and internal advancement opportunities
- The chance to do work that truly matters
Join Us
If you’re looking for more than just a job — if you want a role where your compassion, charisma, and community spirit shine through — we’d love to hear from you.
Apply today and help us serve pet parents with the care and dignity their companions deserve.
Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at hr@gatewayservicesinc.com
Gateway Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members.
New employees joining Gateway Services will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov
#INDCSR
Full-Time, Monday to Friday, 8.00AM - 5.00PM
See All 30 Service Specialist Jobs in New Mexico
Find roles in New Mexico that match your experience and apply in just a few clicks.
Find Service Specialist JobsService Specialist Jobs by City in New Mexico
Where New Mexico roles are concentrated, by current openings.
Service Specialist Job Market in New Mexico
A snapshot from current New Mexico openings, updated as new roles post.
Who's Hiring
- O'Reilly Auto Parts14
- Sherwin-Williams4
- Amentum1
- Circle K1
- Cibola County1C
Top Industries Hiring
- Technology & Software
What New Mexico Employers Look For
The qualifications that appear most often in service specialist jobs across New Mexico.
- High school diploma or GED recognized by the New Mexico Public Education Department
- One or more years of customer service or client-facing experience in a professional setting
- Proficiency with CRM software, ticketing systems, or service management platforms
- Strong written and verbal communication skills for internal and external stakeholders
- Ability to work independently and manage multiple service requests simultaneously
- Bilingual English and Spanish communication skills preferred for many New Mexico roles
Service Specialist Jobs in New Mexico: Frequently Asked Questions
How do you become a service specialist in New Mexico?
Most service specialist roles in New Mexico require a high school diploma or associate degree along with relevant work experience, and no single state-issued license applies across the field. Some specialties do require credentials: IT-focused roles may require CompTIA or vendor certifications, while healthcare service specialists may need a credential from the New Mexico Regulation and Licensing Department. Starting in a customer service representative, administrative assistant, or technical support role at a New Mexico employer is the most common entry path.
Which companies hire service specialists in New Mexico?
New Mexico service specialist roles are posted by O'Reilly Auto Parts, Sherwin-Williams, and Amentum and others right now, based on current listings on Migrate Mate as of November 2026. New Mexico's mix of large healthcare networks, federal contractors, and state government agencies means service specialist openings appear across a wider range of sectors than in many similarly sized states.
Which New Mexico cities have the most service specialist jobs?
Farmington, Albuquerque, and Gallup have the most service specialist openings in New Mexico. Albuquerque drives the bulk of listings as the state's largest metro, anchored by Presbyterian Healthcare Services, Kirtland Air Force Base contractors, and a growing technology sector, while Santa Fe and Las Cruces generate consistent demand through state government offices, regional medical centers, and retail operations serving their local populations.
Are there remote service specialist jobs in New Mexico?
Yes, but they represent a modest share of total openings since many service specialist roles involve on-site client interaction or hands-on support. About 0% of service specialist openings tied to New Mexico are remote or hybrid as of November 2026, with availability varying by specialty. Roles centered on software support, account management, or administrative coordination are the most likely to offer fully remote or hybrid arrangements.
How can I get hired as a service specialist in New Mexico with little or no experience?
The most realistic entry path is applying for customer service representative or service associate roles at large New Mexico employers such as Presbyterian Healthcare Services, the University of New Mexico, or major retail operators, which regularly bring on candidates with no prior specialist experience. Earning a CompTIA A+ certification or completing a community college certificate at Central New Mexico Community College strengthens your application. Lateral moves from call center, medical receptionist, or retail associate positions are the most common bridge into a specialist title.
Where can I find and apply to service specialist jobs in New Mexico?
You can find and apply to service specialist jobs in New Mexico on Migrate Mate, which lists current openings across Albuquerque, Santa Fe, Las Cruces, and the rest of the state. Search the roles available, review the ones that match your experience and specialty, and apply directly to whichever positions fit your background.
See All 30 Service Specialist Jobs in New Mexico
Find roles in New Mexico that match your experience and apply in just a few clicks.
Find Service Specialist Jobs