Customer Service Representative Jobs in New Mexico
Customer Service Representative jobs in New Mexico are consistently active, with demand concentrated in banking and financial services, healthcare administration, utilities, and state government agencies. Albuquerque leads hiring volume by a wide margin, followed by Santa Fe and Las Cruces, and established employers such as Presbyterian Healthcare Services, PNM Resources, and Wells Fargo maintain ongoing customer service representative workforces across the state. Entry-level through senior and team lead positions are available, with the strongest demand in technical support, billing and accounts, and bilingual Spanish-English service roles. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 32+ Customer Service Representative jobs
La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures
Non-exempt
$15.35
Job Summary:
Responsible primarily for maintenance of medical records and respective patient information, ensuring confidentiality and safe-guarding, and in compliance with applicable LCDF policies and standards. Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic
Core Competencies:
- Excellent communications skills; demonstrate courtesy and respect; bilingual English/Spanish (required)
- Must have excellent phone etiquette
- Must possess excellent time management skills
- High attention to detail with high degree of organization
- Must be self-initiating and adaptable with ability to communicate to a variety of staff members
- Must exercise excellent judgement
- Must maintain a high level of confidentiality
- Must be able to work well under pressure and with minimal supervision
- Good organization and analytical abilities
- Exceptionally strong customer service, communication and interpersonal skills.
- Advocate for positive patient experience.
- Good basic math skills.
- Basic office skills- ability to use windows based software, copier, fax machine, etc.
- Demonstrated ability to treat patients with respect, dignity and culturally appropriate.
- High level of flexibility.
- Demonstrates competency in basic computer skills
Job Requirements:
- High school graduate or equivalent and/or completion of a medical terminology course.
- One-year experience in a records department preferred.
- Ability to work in high stress environment
Benefits:
- Health Insurance - PPO
- Dental Insurance
- Vision Insurance
- 401(K) with employer matching
- Life and AD&D Insurance
- Short Term Disability
- Long Term Disability
- Supplement Life Insurance
- Paid Time Off (PTO)
- Holidays (9)
- Education Reimbursement
- Cafeteria Plan
- Employee Assistance Program
- Travel Reimbursement
29-03-844-00
29-03-843-00
#INDEL
Fkt6ZCev2m
La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures
Non-exempt
$15.35
Job Summary:
Responsible primarily for maintenance of medical records and respective patient information, ensuring confidentiality and safe-guarding, and in compliance with applicable LCDF policies and standards. Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic
Core Competencies:
- Excellent communications skills; demonstrate courtesy and respect; bilingual English/Spanish (required)
- Must have excellent phone etiquette
- Must possess excellent time management skills
- High attention to detail with high degree of organization
- Must be self-initiating and adaptable with ability to communicate to a variety of staff members
- Must exercise excellent judgement
- Must maintain a high level of confidentiality
- Must be able to work well under pressure and with minimal supervision
- Good organization and analytical abilities
- Exceptionally strong customer service, communication and interpersonal skills.
- Advocate for positive patient experience.
- Good basic math skills.
- Basic office skills- ability to use windows based software, copier, fax machine, etc.
- Demonstrated ability to treat patients with respect, dignity and culturally appropriate.
- High level of flexibility.
- Demonstrates competency in basic computer skills
Job Requirements:
- High school graduate or equivalent and/or completion of a medical terminology course.
- One-year experience in a records department preferred.
- Ability to work in high stress environment
Benefits:
- Health Insurance - PPO
- Dental Insurance
- Vision Insurance
- 401(K) with employer matching
- Life and AD&D Insurance
- Short Term Disability
- Long Term Disability
- Supplement Life Insurance
- Paid Time Off (PTO)
- Holidays (9)
- Education Reimbursement
- Cafeteria Plan
- Employee Assistance Program
- Travel Reimbursement
29-03-844-00
29-03-843-00
#INDEL
Fkt6ZCev2m
See All 32 Customer Service Representative Jobs in New Mexico
Find roles in New Mexico that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in New Mexico
Where New Mexico roles are concentrated, by current openings.
Customer Service Representative Job Market in New Mexico
A snapshot from current New Mexico openings, updated as new roles post.
Who's Hiring
What New Mexico Employers Look For
The qualifications that appear most often in customer service representative jobs across New Mexico.
- High school diploma or GED recognized by the New Mexico Public Education Department required
- Bilingual proficiency in Spanish and English is frequently required or strongly preferred
- One or more years of customer-facing service or call center experience preferred
- Familiarity with CRM software such as Salesforce or ServiceNow expected in most listings
- Strong written and verbal communication skills with professional phone and email etiquette
- Ability to work varied shifts including evenings, weekends, or rotating schedules as needed
Customer Service Representative Jobs in New Mexico: Frequently Asked Questions
How do you become a customer service representative in New Mexico?
Customer service representative roles in New Mexico do not require a state-issued license or board registration. Most employers hire candidates with a high school diploma or equivalent credential recognized by the New Mexico Public Education Department, plus demonstrated communication skills. Completing a community college certificate in business communication or customer relations at institutions like Central New Mexico Community College or New Mexico State University strengthens applications, as does bilingual Spanish-English ability, which many New Mexico employers list as a preference or requirement.
Which companies hire customer service representatives in New Mexico?
Employers hiring customer service representatives in New Mexico right now include Circle K, State Farm, and LCDF - La Clinica de Familia, based on current listings on Migrate Mate as of November 2026. Anchor employers with long-standing New Mexico operations, including Presbyterian Healthcare Services, PNM Resources, and Nusenda Credit Union, hire customer service representatives on a recurring basis across Albuquerque and surrounding communities.
Which New Mexico cities have the most customer service representative jobs?
Albuquerque, Las Cruces, and Santa Fe have the most customer service representative openings in New Mexico. Albuquerque dominates because it is home to the state's largest healthcare systems, utility companies, financial institutions, and call center operations, while Santa Fe's concentration of state government agencies drives demand there, and Las Cruces benefits from its position as the region's commercial and educational hub anchored by New Mexico State University and regional healthcare providers.
Are there remote customer service representative jobs in New Mexico?
Yes, and more than most fields. About 0% of customer service representative openings tied to New Mexico are remote or hybrid as of November 2026, reflecting how well-suited the role is to phone and digital service environments. Billing support, technical help desk, and account management positions are the sub-areas most likely to be listed as fully remote within New Mexico.
How can I get hired as a customer service representative in New Mexico with little or no experience?
The most realistic entry path is applying to part-time or seasonal customer service openings at large New Mexico employers such as Presbyterian Healthcare Services, PNM Resources, or regional credit unions like Nusenda, which regularly bring on candidates without prior professional experience. Central New Mexico Community College offers short-term business and communication certificates that strengthen applications. Lateral moves from retail cashier, food service, or administrative assistant roles are widely accepted, and bilingual Spanish-English fluency gives candidates a measurable edge with many New Mexico employers.
Where can I find and apply to customer service representative jobs in New Mexico?
You can find and apply to customer service representative jobs in New Mexico on Migrate Mate, which lists current openings from employers actively hiring across the state. Search the available roles, identify the ones that match your background and preferred location or schedule, and apply directly to each listing that fits your situation.
See All 32 Customer Service Representative Jobs in New Mexico
Find roles in New Mexico that match your experience and apply in just a few clicks.
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