Product Support Specialist Jobs in New Mexico
Product Support Specialist jobs in New Mexico are concentrated in Albuquerque, Santa Fe, and Las Cruces, where employers in defense contracting, government technology, and healthcare services maintain consistent demand for this role. Major employers with a lasting presence in the state include Sandia National Laboratories, Leidos, and Presbyterian Healthcare Services, all of which hire product support specialists across software, systems, and medical device specialties. Openings range from entry-level technical support roles to senior specialists managing enterprise product lifecycles. See the openings below and apply to the ones that match your experience.
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Title:
Operations Support (Security & Data Management)Operations Support_Security & Data Management
Belong. Connect. Grow. with KBR!
KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security.
Why Join Us?
Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This is a contingent position based upon contract award
KBR is seeking an Operations Support and Security/Data Management Professional to support the Hemisphere Program for Space Systems Command (SSC), Space Domain Awareness and Combat Power (SZ).
In this role, you will work in a fast-paced, mission-focused environment alongside Space Force personnel, contractors, and system developers.
You will support day-to-day program operations with a strong emphasis on security, configuration/data management, and deliverables tracking, ensuring timely coordination, submission, and compliance across the program.
Responsibilities Include:
Assist the Government in execution of routine business operations, especially security, configuration & data management
Support Hemisphere Security and Configuration Management (CM) teams in all aspects of program, personnel, and processes to deliver exceptional quality products to the Government
Assist and streamline preparation of security plans, reviewing applicable guidelines, and established procedures for all areas of security to include Information Security, Physical/Technical Security, Classification Management, Communication Security (COMSEC), and Program Security
Prepare, submit, and maintain personnel security packages for Special Access Programs (SAPs)
Support facility and network security actions, inspections and daily activities
Swiftly execute corrective measures to address security concerns raised by the Government or team members
Update and collaborate with Hemisphere leadership on Security action items and activities
Work with configuration manager (CM) manager to develop a numbering/identification (ID) scheme for classified deliverables
Prepare weekly program briefings and present at program staff meetings for all security matters
Actively support CM team on data management and sharing in platforms (i.e. Confluence, Sharepoint, Jira)
Coordinate and collaborate with CM team to track and manage the Government’s written acceptance, comments, and/or change requests against classified deliverables
Develops, documents, modifies, transitions, and maintains standard functional databases to support organizations in meeting mission requirements
Required Qualifications:
Active TS/SCI clearance
BS degree in a related science or engineering field (information technology, information security, security management, cybersecurity, computer engineering)
CompTIA+ certification
10+ years of relevant work experience
Experience in supporting Sensitive Compartment Information and/or Special Access Acquisition Programs within the DoD
Expert in Defense Information Security Services (DISS) and JADE database or the legacy Joint Personnel Adjudication System (JPAS)
Desired Qualifications:
Master’s degree in a related science or engineering field (systems engineering, cybersecurity, security management)
12 years of experience supporting DoD acquisition programs
Skilled in navigating through physical and personnel security processes
CISSP, CISM certifications
CDSE Level 2
Motivated individual who is a self-starter and works well in a dynamic team environment
Effective written, oral, and interpersonal communication skills
Proficient in MS Office Suite Word, Excel, PowerPoint, and Visio
Highly knowledgeable in navigating within shared cloud environments (Google Docs, Sheets, Sharepoint)
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
See All 112+ Product Support Specialist Jobs in New Mexico
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Find JobsProduct Support Specialist Jobs by City in New Mexico
Where New Mexico roles are concentrated, by current openings.
Product Support Specialist Job Market in New Mexico
A snapshot from current New Mexico openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services
- Energy
- Education
- Construction & Real Estate
- Government & Public Sector
What New Mexico Employers Look For
The qualifications that appear most often in product support specialist jobs across New Mexico.
- Bachelor's degree in a technical, business, or related field preferred by most New Mexico employers
- Demonstrated experience troubleshooting hardware, software, or complex technical products in a professional setting
- Strong written and verbal communication skills for working with end users and internal teams
- Familiarity with customer relationship management platforms such as Salesforce or ServiceNow
- Ability to obtain a security clearance, required by many New Mexico defense and government contractors
- Experience documenting product issues, escalation procedures, and resolution steps in a knowledge base
Product Support Specialist Jobs in New Mexico: Frequently Asked Questions
How do you become a product support specialist in New Mexico?
Most product support specialist roles in New Mexico do not require a state-issued license, but employers consistently prefer candidates with a bachelor's degree in information technology, business, engineering, or a related field. Many defense and government contractors in Albuquerque require candidates to be eligible for a federal security clearance. Building hands-on experience with enterprise software platforms and earning vendor certifications from companies like Microsoft or CompTIA strengthens your candidacy considerably in this market.
Which companies hire product support specialists in New Mexico?
Companies currently hiring product support specialists in New Mexico include State of New Mexico, Los Alamos National Laboratory, and Albertsons, per current listings on Migrate Mate as of July 2026. New Mexico's concentration of federal agencies, national laboratories, and defense contractors means a significant share of openings come from employers who also require candidates to meet government security requirements.
Which New Mexico cities have the most product support specialist jobs?
The cities with the most product support specialist openings in New Mexico are Albuquerque, Santa Fe, and Los Alamos. Albuquerque drives the largest share of listings, anchored by Sandia National Laboratories, Kirtland Air Force Base, and a growing technology sector, while Santa Fe attracts openings tied to state government agencies, and Las Cruces benefits from its proximity to White Sands Missile Range and New Mexico State University.
Are there remote product support specialist jobs in New Mexico?
Yes, and more than many technical roles. About 35% of product support specialist openings tied to New Mexico are remote or hybrid as of July 2026, reflecting the desk-based and software-driven nature of much of this work. Roles focused on software troubleshooting, customer-facing product guidance, and documentation are most likely to be offered remotely, while positions tied to hardware, laboratory systems, or classified government programs typically require on-site presence.
How can I get hired as a product support specialist in New Mexico with little or no experience?
The most realistic entry path is moving into a product support specialist role from an adjacent position such as help desk analyst, technical support representative, or customer service associate, all of which are common feeder roles at New Mexico employers like Leidos and state government agencies. Community colleges such as Central New Mexico Community College offer IT and business technology programs that build directly relevant skills. Completing a CompTIA A+ or vendor-specific certification before applying gives candidates without direct experience a measurable edge.
Where can I find and apply to product support specialist jobs in New Mexico?
You can find and apply to product support specialist jobs in New Mexico on Migrate Mate, which lists current openings across the state. Search the listings for roles that match your experience level and specialization, then apply directly to the ones that fit.
See All 112+ Product Support Specialist Jobs in New Mexico
Find roles in New Mexico that match your experience and apply in just a few clicks.
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