Mid Level Product Support Supervisor Jobs
Mid level product support supervisor jobs go to professionals ready to own support workflows end to end, guide junior team members, and make escalation decisions with minimal direction. Openings cover on-site, hybrid, and remote settings across Technology & Software, Banking & Financial Services, and Electronics & Hardware, with JPMorganChase, Amazon, and Veeva Systems hiring at this level now.
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Job title: Product Manager - Aftermarket
Location: Remote in the United States
About us:
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.
Job Summary:
The role will be responsible for the strategy, development, and implementation of aftermarket growth drivers for Blower and Vacuum products within the Process Flow Technologies broad family of brands. The role will have program ownership for recurring revenue, service, parts and rental programs, and have responsibility to support the Transport and Centrifugal blower Aftermarket segments of PFT. This position will be hands-on execution in deploying strategies to drive incremental growth of Recurring Revenue programs for the Aftermarket sector along with managing product specialists. The candidate should have the ability to work in a fast-paced dynamic environment and possess strong presentation skills to define and articulate their vision and roadmap to management. The position entails continued development of knowledge on current products and programs, competitive products and programs, markets, and overall share of entitlement. This position works closely with all areas of the business including customers, distribution, outside sales, operations, and engineering in the specification, development, and commercialization of aftermarket products and programs.
Responsibilities:
- Develops, recommends, and implements strategic action plans for growth and profitability. Creates long and short-range strategic programs and marketing plans that identifies new market segments, growth opportunity, technologies, and creates new program development business plans that support overall strategic goals.
- Has strong product knowledge and understanding of how products function in their applications. Understand key advantages of products or programs and how these benefit the customer. Maintains continuous surveillance, evaluation and files of competitive products including function, performance, pricing, and marketing techniques through interaction with sales, end users, and other sources.
- Works within a cross functional team in the specification, development, and commercialization of innovative programs and products. Ensure the programs are launching into the market and the operational plan supports the expected outcomes. Provides input on forecast, adoption of plans and financial performance monthly to the manufacturing plants.
- Develop and implementation of promotional programs, literature, sales aids, sales training programs and advertising requirements for specific product lines.
- Develop and implement value proposition for product line and creates and maintains training programs for customers and distribution partners.
- Develop presentations, reports and metrics on the overall performance and profitability of product programs and effectively presents and communicates this information to management. Ownership of financials including but not limited to revenue, margin, and price realization.
- Manages and develops Product Specialists that support the growth initiatives and functions listed above.
Requirements
- 5+ years of experience with Product Management, Marketing, or Program Management experience.
- Excellent communication, program development and analytical skills required, with an emphasis on attention to detail.
Core Competencies:
- Excellent communication, program development and analytical skills required, with an emphasis on attention to detail.
- The candidate should be self-motivated and equipped to work on multiple projects or initiatives simultaneously.
- The ability to develop strong working relationships with all levels of the organization as well as distributors and customers is critical to success in this position.
Preferences:
- Bachelor’s degree in business, marketing, or engineering (or international equivalent); MBA preferred.
- Proficient in Microsoft Excel, Power Point and Office with strong analytical skills.
- Understands the commercial aspect when interfacing with customers to deliver a solution to meet their needs.
Travel & Work Arrangements/Requirements:
This position will be remote, with 25% anticipated travel.
Pay Range:
The pay range for this role is $100,000-$150,000, excluding incentive opportunities. The pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation.
What We Offer:
At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment — as well as for our individual well-being. Our comprehensive benefits package is designed to empower you with the tools and support needed to take charge of your health and future.
Our benefits include healthcare coverage (medical, prescription, dental, and vision), wellness programs, life insurance, a 401(k) plan with company match, paid time off, and an employee stock program, among other offerings. These benefits, combined with our pay transparency and inclusive culture, reflect our commitment to supporting you at work and beyond.
TO APPLY: Please apply via our website https://ir-jobs.dzconnex.com/#/ by Dec 2026 in order to be considered for this position.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.
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Find JobsMid Level Product Support Supervisor Job Market
Who's Hiring
- JPMorganChase53

- Amazon51

- Veeva Systems46

- TikTok36

- Google24

Top Industries Hiring
- Technology & Software436
- Banking & Financial Services102
- Electronics & Hardware80
- Manufacturing63
- Consulting & Professional Services57
Mid Level Product Support Supervisor Jobs: Frequently Asked Questions
How do I get a mid level product support supervisor job?
Position yourself around ownership, not just task completion. Highlight experiences where you led a support initiative, resolved a recurring issue system-wide, or trained junior staff. Emphasize cross-functional collaboration, familiarity with support tooling, and any metrics that show your impact on response times, customer satisfaction, or ticket resolution rates. Tailor your application to each employer's product and team structure.
Which companies hire mid level product support supervisors?
Companies hiring mid level product support supervisors right now include JPMorganChase, Amazon, and Veeva Systems, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from technology companies, SaaS platforms, and consumer-facing businesses that run dedicated support teams requiring experienced supervisors who can operate with minimal oversight.
Are there remote mid level product support supervisor jobs?
Yes, though availability varies by employer and industry. About 37% of mid level product support supervisor openings are remote or hybrid as of November 2026, reflecting how many support operations have shifted to distributed team models. Roles requiring hands-on hardware troubleshooting or in-person team management are more likely to remain on-site.
How do I move up to a mid level product support supervisor role?
Progression from entry level starts with deepening product knowledge and taking on informal leadership, like onboarding new hires or handling escalations without being asked. Over time, building ownership of a support process, documenting procedures, and showing measurable improvements in team performance signals readiness for mid level responsibility. Employers look for demonstrated scope, not just tenure.
Which industries hire the most mid level product support supervisors?
Mid Level product support supervisor roles concentrate in Technology & Software, Banking & Financial Services, and Electronics & Hardware, based on current listings on Migrate Mate as of November 2026. These sectors tend to run large, structured support operations where experienced supervisors are needed to maintain quality, manage workflows, and bridge the gap between frontline agents and senior leadership.