Senior Level Production Support Analyst Jobs
Senior level production support analyst jobs put experienced professionals in charge of system stability, incident command, and the technical direction that keeps production environments running without disruption. Roles are concentrated in Technology & Software, Manufacturing, and Automotive, with a mix of on-site, hybrid, and remote opportunities, and employers like Amazon, TAS Energy, and LANXESS hiring at this level now.
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Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Role Overview
We're looking for an experienced, hands-on Java Lead to own the availability, resiliency, performance and day-to-day operations of a high-volume digital payments and financial services platform. 8+ years in software engineering, including at least 2 to 3 years in a Java lead role, preferably in high-throughput platforms.
Key Responsibilities
- Proactive production analysis: Review logs, metrics, traces and incident trends to find recurring problems, performance drops and new risks before they affect customers
- Solutions for agile teams: Turn your findings into clear recommendations, such as code fixes, configuration changes, tuning and design improvements. Raise them as prioritized backlog items with the agile teams.
- Java troubleshooting: Find root causes through JVM tuning, heap and thread dump analysis, GC tuning, memory leak detection and connection pool tuning.
- Reliability: Define and track SLIs, SLOs and error budgets. Lead production readiness, failover and disaster recovery reviews.
- Observability: Build golden-signal dashboards, set high-percentile latency baselines (p95/p99) and tune alerting to reduce noise and route issues correctly.
- Incident management: Lead high-severity incident triage, run blameless post-mortems and RCAs, and make sure preventive actions are completed.
- Operational hygiene: Track certificates, keys, secrets and configuration dependencies. Write and maintain runbooks and recovery playbooks.
- Leadership: Mentor distributed operations teams and build reliability into planning and delivery.
Skills
Java 17/21, Spring Boot, REST APIs, Microservices, SQL, Event-Driven Architecture, AI-Assisted Engineering, Site Reliability Engineering (SLIs, SLOs, error budgets), observability and monitoring (New Relic, Splunk, CloudWatch), alerting and incident management (PagerDuty, RCAs, post-mortems), CI/CD, Terraform, JMeter, AWS, Agile/Kanban.
The base compensation range for this role in the posted location is: 93,000 to 120,000.
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
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Who's Hiring



Top Industries Hiring
- Technology & Software18
- Manufacturing14
- Automotive6
- Chemicals & Materials6
- Consulting & Professional Services6
Senior Level Production Support Analyst Jobs: Frequently Asked Questions
How do I get a senior level production support analyst job?
Employers hiring at this level look for candidates who have owned production incidents end-to-end, not just responded to them. Demonstrating that you have led root cause analysis, driven permanent fixes, and mentored junior analysts gives you a clear edge. A strong command of monitoring platforms, scripting, and cross-functional communication signals readiness for the ownership these roles require.
Which companies hire senior level production support analysts?
Companies hiring senior level production support analysts right now include Amazon, TAS Energy, and LANXESS, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from large financial services firms, enterprise technology companies, and healthcare organizations that run complex, high-availability production systems.
Are there remote senior level production support analyst jobs?
Yes, though availability varies by employer and industry. About 23% of senior level production support analyst openings are remote or hybrid as of November 2026, reflecting strong demand for experienced analysts who can operate independently without on-site supervision. On-site roles remain common in sectors where production systems handle regulated or sensitive data.
What makes a production support analyst role senior level?
Senior level roles are defined by scope and accountability. Where mid-level analysts handle escalated tickets and follow established runbooks, senior analysts own the runbooks, lead major incident response, and make architectural recommendations to prevent future failures. Mentoring junior team members, collaborating with engineering and product, and influencing tooling and process decisions are standard expectations at this stage.
Which industries hire the most senior level production support analysts?
Senior Level production support analyst roles concentrate in Technology & Software, Manufacturing, and Automotive, based on current listings on Migrate Mate as of November 2026. These sectors rely on continuous, high-stakes production environments where experienced analysts who can minimize downtime and lead technical response are in consistent demand.