Property Management Specialist Internships

Property Management Internship

***SUMMER 2027***

Location: Greenville, SC

Summary
NHE’s full-time property management summer intern program offers college students the opportunity to learn about property management and allows business, management, and marketing students apply their skills and gain valuable experience. The intern will work in multiple business units and interact with our Community Managers and other office staff across NHE’s portfolio of Conventional and Affordable apartment communities.

• 10-week internship, 30-40 hours for full-time summer program
• Eligible participants must be currently pursuing an Associate’s or Bachelor’s degree with a minimum 3.0 cumulative GPA
• Proficient in MS Office Programs (specifically Excel, Word, and PowerPoint)
• This position will report to Human Resources in the Corporate Office in Greenville, SC, but may take direction from the Regional Property Manager or on-site Community Manager during their time at NHE.
• The selected candidate will have the potential for future internship and other full-time employment opportunities with NHE, Inc. once they have successfully completed their internship and education.
• The internship may travel to multiple apartment communities in the upstate of SC.

The ideal candidate should have a positive attitude, strong work ethic, be reliable and self-motivated with good communication skills and attention to detail. Must have the ability to work with little direction maintaining confidentiality and professionalism. Through the program, the intern will use Microsoft Office including Word, Excel and Outlook, and will be exposed to Yardi Voyager Property Management Software and other platforms.

Internship Summer Project
Interns may be assigned one or more projects to work on and complete throughout the summer. Interns may be required to prepare and present project work findings and/or recommendations, utilizing Microsoft PowerPoint and Office Suite, to senior management.

I. ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists with all applicable deposits, rents, other fees and ancillary revenues are collected and deposited.
  
• Reviews Accounts Receivables reports weekly and sends late notices accordingly.
• Inspects the community daily to determine the quality of the physical property to assess and identify needs.
• Ensure maintenance of the property is being performed and documented.
• Assisting with resident retention program, i.e., newsletter, resident referral program or social activities.
• Assists Community Manager to ensure all on-site administrative functions.
• Handle and resolve current/former resident situations through established company guidelines and practices on a timely basis.
• Plans, executes, and attends social and other community events for residents.
• Resolves resident concerns and matters at a high level of customer service and satisfaction.
• Demonstrate strong sales skills to both internal and external customers.
• Demonstrate customer service skills to both internal and external customers.
• Manage the sales process from start to finish to achieve sales goals.
• Ensure that all sales leads via telephone, walk in traffic, internet leads, etc. are followed through until considered “lost” or "closed".
• Find qualified leads through referrals, networking, company supported advertisement and outreach marketing efforts.
• Answer questions and tour apartment homes to determine the needs of potential residents.
• Participate in social media marketing to obtain traffic and assist with brand management.
• Prepares and assists with all leasing paperwork in a timely and accurate manner.
• Conduct Outreach Marketing efforts.
• Research site section opportunities for new affordable housing developments.
• Assist with due diligence on potential development sites.
• Provide support ensuring tax credit applications.
• This job description does not list all the functions and tasks. Job functions may be added, deleted, or modified at any time by your management team.

II. KNOWLEDGE, SKILLS, AND ABILITIES
In addition to the qualifications noted below, the following skills and abilities are required for the performance of the essential duties of the job.

• Attention to Detail
• Sound Organizational Skills
• People Skills
• Communication Skills
• Microsoft Office including Word, Excel and Outlook
• Multi-task and be a team player
• Must have the ability to work with little direction maintaining confidentiality and professionalism.
• Excellent follow-up skills via email, writing and phone
• Positive attitude, strong work ethic, reliable and self-motivated
• Sales-minded individual with attention to detail
• Self-motivated with the ability to take initiative without instruction
• Able to meet/ exceed sales objectives
• Excellent communication and follow-up skills via email, text, writing and phone
• Positive attitude, strong work ethic and reliable

III. SUPERVISORY RESPONSIBILITIES
None

IV. QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

V. EDUCATIONAL AND/OR EXPERIENCE
Eligible participants must be currently pursuing an Associate’s or Bachelor’s degree with a minimum 3.0 cumulative GPA

VI. LANGUAGE/MATHEMATICAL/REASONING ABILITY
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

VII. PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; talk or hear; and while performing the duties of this job, the employee will regularly experience wrist motion. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Climbing stairs is required occasionally. Specific vision abilities required by this job include close vision acuity including ability to view a computer terminal and read, and prepare and analyze data and figures, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

VIII. WORKING CONDITIONS AND ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works alone. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

IX. POLICIES AND PROCEDURES
The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook.

About NHE, Inc.

As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification.

Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations.

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