Mid Level Public Service Assistant Jobs
Mid level public service assistant jobs go to professionals ready to own caseloads or program tasks end to end, mentor newer staff, and make day-to-day decisions without close supervision. Openings run across Technology & Software, Education, and Consulting & Professional Services, with employers like RÖDL USA, Samsara, and BairesDev hiring at this level now.
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Department Summary:
The Drake Public Safety Department provides comprehensive safety, security, and emergency response services for the Drake University community. The department is staffed by trained public safety professionals who work 24/7 to protect students, faculty, staff, and visitors. Services include campus patrol, emergency response, crime prevention, access control, parking enforcement, safety education, special event security, and transportation programs such as Safe Ride. Public Safety works closely with local law enforcement, fire, and emergency management agencies to maintain a safe and welcoming campus environment while supporting the university's educational mission.
Job Summary:
The Assistant Director of Public Safety & University Operations supports the overall leadership, coordination, and execution of safety and security operations at Drake University. This role plays a critical part in maintaining a safe campus environment by overseeing day-to-day public safety functions, Clery Act compliance review, operational readiness, and on-call supervisory responsibilities.
Working along with the Executive Director of Public Safety and University Operations, the Assistant Director helps guide department operations, ensures consistent service delivery, and contributes to a proactive, community-oriented approach to campus safety.
Minimum Qualifications:
* At least 5–7 years of progressively responsible experience in public safety, law enforcement, campus safety, or a related field.
* Demonstrated supervisory or leadership experience.
* Strong knowledge of incident response, security practices, and safety operations.
* Familiarity with Clery Act requirements or willingness to complete Clery training upon hire.
* Excellent communication, interpersonal, and problem-solving skills.
* Ability to work rotating on-call shifts and respond to campus during emergencies.
* Must work on campus; this is an in-person position.
Preferred Qualifications:
* Master's degree in a related field.
* Experience in higher education public safety or campus security operations.
* Experience reviewing or managing Clery Act compliance, crime reporting, and related federal reporting requirements.
* Experience conducting investigations, threat assessments, or critical incident reviews.
* Knowledge of emergency management principles, incident command systems (ICS), and crisis response planning.
* Experience leading training programs, policy development, accreditation initiatives, or organizational improvement efforts.
* Professional certifications such as IACLEA, FEMA, NIMS/ICS, CPP, PSP, or related public safety credentials.
Job Duties:
Operational Leadership – 45%
Clery Act Compliance – 15%
On-Call Responsibilities – 10%
Public Safety Functions – 10%
Collaboration & Campus Partnerships – 10%
Administrative Responsibilities – 5%
Other Duties as Assigned – 5%
‌Special Instructions to Applicants:
For consideration, you must apply online. Please include a resume and cover letter.
If you have any questions about this job positing or the application process, please email scott.law@drake.edu
A review of applications will begin immediately. This position will remain open until filled .
All offers are contingent upon the successful completion of a background check.
Salary is competitive with peer schools and will be commensurate with qualifications and experience of the selected candidate.
At Drake, we are proud to offer our employees, their spouses, and eligible dependents a comprehensive benefits package, which includes a wide range of core benefits, perks, and discounts.
One of our very popular policies provides a tuition waiver for Drake employees, their spouses, and eligible dependents. Drake also participates in not one, but two tuition exchange programs available to dependent children.
For faculty positions, selection will depend on the receipt of recommendation confirming the candidate's scholarly achievements and teaching abilities and/or on the candidate's satisfactory passing of a teaching demonstration if selected for an on-campus interview. For staff positions, selection will depend upon careful review of each applicant’s references, education, and, if applicable, experience.
About Drake:
Drake University is recognized as a top private university in the Midwest. Drake is a midsize university in Des Moines, Iowa, with an increasingly diverse student body. We are deeply committed to equity and inclusion and creating a sense of belonging for all members of the campus community—faculty, staff, and students alike. More than 900 faculty and staff are part of the Bulldog pack, a close-knit group of colleagues enthusiastic about preparing students to be global citizens and leaders, challenging assumptions. Drake University is not only an outstanding institution of higher learning, it is also a wonderful place to work. We are enthusiastically committed to welcoming new ideas and people into the fold, and to retaining and rewarding stellar employees.
All positions at Drake provide opportunities to contribute to Drake University’s core mission of creating of creating an exceptional learning environment that prepares students of all backgrounds for meaningful lives and professional accomplishments.
STRONG COMMITMENT TO A DIVERSE AND INCLUSIVE COMMUNITY
At Drake University, we don’t just accept differences—we celebrate them, we support them, and we thrive on them for the benefit of our students, our employees, and our community. Drake University is proud to support an equal opportunity, diverse, inclusive, and welcoming workplace. Learn more about why Drake is an exceptional place to work: An Exceptional Working Environment | Drake University
Drake University is committed to providing access and reasonable accommodations in its services, programs, activities, education, and employment for individuals with disabilities. If you would benefit from an accommodation at any point in the recruitment process (including using our online application process), please contact Drake Human Resources (ph: 515.271.3133; email: jobs@drake.edu ) and let us know how we can assist you.
At Drake University, we highly value a diverse, inclusive workforce. We are proud to be an equal opportunity employer. We stand firmly against discrimination including on the basis of race, color, national origin, creed, religion, age, disability, sex, pregnancy, gender identity, gender expression, sexual orientation, genetic information, veteran status, or any characteristic protected by law.
Department Summary:
The Drake Public Safety Department provides comprehensive safety, security, and emergency response services for the Drake University community. The department is staffed by trained public safety professionals who work 24/7 to protect students, faculty, staff, and visitors. Services include campus patrol, emergency response, crime prevention, access control, parking enforcement, safety education, special event security, and transportation programs such as Safe Ride. Public Safety works closely with local law enforcement, fire, and emergency management agencies to maintain a safe and welcoming campus environment while supporting the university's educational mission.
Job Summary:
The Assistant Director of Public Safety & University Operations supports the overall leadership, coordination, and execution of safety and security operations at Drake University. This role plays a critical part in maintaining a safe campus environment by overseeing day-to-day public safety functions, Clery Act compliance review, operational readiness, and on-call supervisory responsibilities.
Working along with the Executive Director of Public Safety and University Operations, the Assistant Director helps guide department operations, ensures consistent service delivery, and contributes to a proactive, community-oriented approach to campus safety.
Minimum Qualifications:
* At least 5–7 years of progressively responsible experience in public safety, law enforcement, campus safety, or a related field.
* Demonstrated supervisory or leadership experience.
* Strong knowledge of incident response, security practices, and safety operations.
* Familiarity with Clery Act requirements or willingness to complete Clery training upon hire.
* Excellent communication, interpersonal, and problem-solving skills.
* Ability to work rotating on-call shifts and respond to campus during emergencies.
* Must work on campus; this is an in-person position.
Preferred Qualifications:
* Master's degree in a related field.
* Experience in higher education public safety or campus security operations.
* Experience reviewing or managing Clery Act compliance, crime reporting, and related federal reporting requirements.
* Experience conducting investigations, threat assessments, or critical incident reviews.
* Knowledge of emergency management principles, incident command systems (ICS), and crisis response planning.
* Experience leading training programs, policy development, accreditation initiatives, or organizational improvement efforts.
* Professional certifications such as IACLEA, FEMA, NIMS/ICS, CPP, PSP, or related public safety credentials.
Job Duties:
Operational Leadership – 45%
Clery Act Compliance – 15%
On-Call Responsibilities – 10%
Public Safety Functions – 10%
Collaboration & Campus Partnerships – 10%
Administrative Responsibilities – 5%
Other Duties as Assigned – 5%
‌Special Instructions to Applicants:
For consideration, you must apply online. Please include a resume and cover letter.
If you have any questions about this job positing or the application process, please email scott.law@drake.edu
A review of applications will begin immediately. This position will remain open until filled .
All offers are contingent upon the successful completion of a background check.
Salary is competitive with peer schools and will be commensurate with qualifications and experience of the selected candidate.
At Drake, we are proud to offer our employees, their spouses, and eligible dependents a comprehensive benefits package, which includes a wide range of core benefits, perks, and discounts.
One of our very popular policies provides a tuition waiver for Drake employees, their spouses, and eligible dependents. Drake also participates in not one, but two tuition exchange programs available to dependent children.
For faculty positions, selection will depend on the receipt of recommendation confirming the candidate's scholarly achievements and teaching abilities and/or on the candidate's satisfactory passing of a teaching demonstration if selected for an on-campus interview. For staff positions, selection will depend upon careful review of each applicant’s references, education, and, if applicable, experience.
About Drake:
Drake University is recognized as a top private university in the Midwest. Drake is a midsize university in Des Moines, Iowa, with an increasingly diverse student body. We are deeply committed to equity and inclusion and creating a sense of belonging for all members of the campus community—faculty, staff, and students alike. More than 900 faculty and staff are part of the Bulldog pack, a close-knit group of colleagues enthusiastic about preparing students to be global citizens and leaders, challenging assumptions. Drake University is not only an outstanding institution of higher learning, it is also a wonderful place to work. We are enthusiastically committed to welcoming new ideas and people into the fold, and to retaining and rewarding stellar employees.
All positions at Drake provide opportunities to contribute to Drake University’s core mission of creating of creating an exceptional learning environment that prepares students of all backgrounds for meaningful lives and professional accomplishments.
STRONG COMMITMENT TO A DIVERSE AND INCLUSIVE COMMUNITY
At Drake University, we don’t just accept differences—we celebrate them, we support them, and we thrive on them for the benefit of our students, our employees, and our community. Drake University is proud to support an equal opportunity, diverse, inclusive, and welcoming workplace. Learn more about why Drake is an exceptional place to work: An Exceptional Working Environment | Drake University
Drake University is committed to providing access and reasonable accommodations in its services, programs, activities, education, and employment for individuals with disabilities. If you would benefit from an accommodation at any point in the recruitment process (including using our online application process), please contact Drake Human Resources (ph: 515.271.3133; email: jobs@drake.edu ) and let us know how we can assist you.
At Drake University, we highly value a diverse, inclusive workforce. We are proud to be an equal opportunity employer. We stand firmly against discrimination including on the basis of race, color, national origin, creed, religion, age, disability, sex, pregnancy, gender identity, gender expression, sexual orientation, genetic information, veteran status, or any characteristic protected by law.
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Who's Hiring
Top Industries Hiring
- Technology & Software16
- Education9
- Consulting & Professional Services5
- Government & Public Sector3
- Manufacturing2
Mid Level Public Service Assistant Jobs: Frequently Asked Questions
How do I get a mid level public service assistant job?
Position your existing experience around ownership and initiative, not just task completion. Highlight moments where you managed a project independently, resolved a client or constituent issue without escalating, or improved a process. Mid level hiring managers want to see that you can be trusted with less oversight, so your application and interview should lead with examples of that kind of responsibility.
Which companies hire mid level public service assistants?
Companies hiring mid level public service assistants right now include RÖDL USA, Samsara, and BairesDev, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from government agencies, nonprofit organizations, and social services contractors that need experienced staff who can handle complex cases and program administration with minimal supervision.
Are there remote mid level public service assistant jobs?
Yes, though availability varies by function and employer. About 45% of mid level public service assistant openings are remote or hybrid as of November 2026, with fully in-person roles more common in positions that involve direct constituent services or in-office coordination. Administrative and program support functions tend to offer the most schedule flexibility at this level.
How do I move up to a mid level public service assistant role?
Moving from entry level into a mid level public service assistant role takes intentional skill-building over time. Focus on deepening expertise in a specific program area, taking on projects that require independent judgment, and documenting measurable outcomes like reduced processing times or improved service delivery. Demonstrating that you can handle complexity without constant guidance is what distinguishes mid level candidates from those still early in their careers.
Which industries hire the most mid level public service assistants?
Mid Level public service assistant roles concentrate in Technology & Software, Education, and Consulting & Professional Services, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at the mid level because their programs and operations require experienced staff who understand compliance requirements, constituent needs, and the practical demands of service delivery at scale.