Mid Level Case Specialist Jobs
Mid level case specialist jobs go to professionals ready to own caseloads end to end, mentor newer team members, and resolve complex matters with minimal oversight. Openings cover 31% remote and hybrid settings across Healthcare & Medical Services, Insurance, and Technology & Software, with employers like Kestra Financial, Gallagher, and Houston Methodist hiring at this level now.
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Position Title:
Case Management Social Worker - Adult (Days)
Department:
OUMC Care Management
Job Description:
New to OU Health? Ask your recruiter about our competitive wages and total rewards package, including a sign-on bonus and possible relocation assistance if you are located outside of 100 miles!
This position may be filled as a Level 1, 2, or 3, depending on specific education, experience, and license requirements.
SHIFT: Days
A Care Management Social Worker will provide essential support and guidance to patients and their families as they navigate overall wellness in the OU healthcare system. This position provides comprehensive care coordination and support services to individuals and families facing complex social and health-related challenges. This position works collaboratively with clients, their families, healthcare professionals, and community resources to address their unique needs and improve their overall well-being.
Essential Responsibilities
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
- Assess assigned patients’ unique conditions by combining data from medical diagnoses, chart reviews, personal interviews, and care teams.
- Performs psychosocial assessments and relate findings to necessary clinical staff.
- Provides or supervises plan of care interventions to include resource and referral help, crisis intervention, prevention, education, patient advocacy, bereavement, therapy (LMSW under supervision) and support as appropriate. Partners with the healthcare team and involves the patient and family in the development and implementation of plans.
- Provides patients and family education regarding diseases, treatments, social or financial situations, emotional stress and/or other problems.
- Monitors care to evaluate progress towards goals and institutes appropriate interventions as needed.
- Conduct high risk screening, provides crisis counseling (LMSW under supervision), and provides education and resources to patients and families regarding abuse or neglect, physical abuse, and documents these sessions.
- Acts as a liaison between patients/families and the clinical staff and other agencies.
- Advocate for patient concerns and escalate ethical dilemmas through the appropriate channels.
- Maintains an open, approachable manner treating others fairly and respectfully preserving self-confidence and dignity as well as show regard for their opinion.
- Completes applicable reports based on mandated reporting requirements.
- LMSW or LCSW with 1 year experience can precept newly hired SW Level I or BSW and MSW students.
General Responsibilities
Performs other duties as assigned.
Minimum Qualifications (Level 1):
Education Requirements: Master of Social Work from an accredited institution required.
Experience Requirements: 0-3 years of work experience, health care experience preferred.
License/Certification/Registration Requirements: Current Licensed Master Social Worker (LMSW) or under supervision for Licensed Clinical Social Work (LCSW) or LCSW from the Oklahoma State Board of Licensed Social Workers. Current Basic Life Support certification from the American Heart Association required.
Minimum Qualifications (Level 2):
Education Requirements: Master of Social Work from an accredited institution required.
Experience Requirements: At least 3 years of social work experience.
License/Certification/Registration Requirements: Current LCSW from the Oklahoma State Board of Licensed Social Workers. Current Basic Life Support certification from the American Heart Association required.
Minimum Qualifications (Level 3):
Education Requirements: Master of Social Work from an accredited institution required.
Experience Requirements: At least 5 years of social work experience.
License/Certification/Registration Requirements: Current LCSW from the Oklahoma State Board of Licensed Social Workers. Current Basic Life Support certification from the American Heart Association required.
Knowledge/Skills/Abilities Required
- Analytical skills sufficiently strong to interpret situations and determine the appropriate course of action.
- Ability to explain information in a way that patients, families, and staff can understand.
- Good interpersonal skills.
- Basic knowledge of healthcare regulations, including CMS guideline.
- Serve as liaison between patients, families, and healthcare providers.
- Strong communication, interpersonal, and leadership skills.
- Detailed-oriented with excellent organizational skills.
- Commitment to learn and foster a culture of continuous learning, quality improvement, and patient-centered care.
- Knowledge of assessment, critical thinking, and problem-solving skills.
- Ability to assess, diagnose and treat mental health conditions through providing counseling services (LMSW under supervision or LCSW).
- Completion of clinical supervision requirements.
- Strong ethical standards and professional integrity; knowledge of Code of Ethics.
- Knowledge of the principles and practices of casework.
This is a Safety Sensitive position under 63 O.S. 427.8 and is subject to a zero-tolerance drug and alcohol standard in compliance with Oklahoma law.
*OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
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Find JobsMid Level Case Specialist Job Market
Who's Hiring
- Kestra Financial17

- Gallagher8

- Houston Methodist8

- Optum6

- Highmark Health6

Top Industries Hiring
- Healthcare & Medical Services76
- Insurance16
- Technology & Software14
- Science & Research7
- Education6
Mid Level Case Specialist Jobs: Frequently Asked Questions
How do I get a mid level case specialist job?
Position your experience around ownership and outcomes, not just task completion. Highlight cases you managed independently, decisions you made without close supervision, and any process improvements or mentoring you contributed. Tailor your resume to show progression in complexity and responsibility. Employers at this level want evidence that you can carry a full caseload and handle escalations without hand-holding.
Which companies hire mid level case specialists?
Companies hiring mid level case specialists right now include Kestra Financial, Gallagher, and Houston Methodist, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from a wide range of employers, including large corporations with dedicated case management teams, government contractors, healthcare systems, and financial services firms that need specialists who can work independently on complex cases.
Are there remote mid level case specialist jobs?
Yes, though availability varies by employer and industry. About 31% of mid level case specialist openings are remote or hybrid as of November 2026, reflecting strong demand for experienced specialists who can manage caseloads without on-site supervision. Fully remote roles tend to be more common in insurance, financial services, and technology-adjacent organizations where documentation and communication workflows are already digitized.
How do I move up to a mid level case specialist role?
Reaching mid level takes deliberate skill-building over your first few years. Focus on taking full ownership of cases rather than just completing assigned tasks, deepening your knowledge of relevant regulations or systems in your industry, and demonstrating measurable impact such as reduced resolution times or improved accuracy. Volunteering to train new hires and contributing to process improvements signals the kind of independent judgment employers expect at this level.
Which industries hire the most mid level case specialists?
Mid Level case specialist roles concentrate in Healthcare & Medical Services, Insurance, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they handle high volumes of complex, regulated cases that require experienced professionals who can work independently, apply specialized knowledge, and maintain accountability for outcomes across the full lifecycle of each case.