Mid Level Receptionist Jobs
Mid level receptionist jobs go to professionals ready to own front-desk operations, coordinate across departments, and handle complex scheduling with minimal supervision. Most openings are on-site, with Healthcare & Medical Services, Retail, and Education leading hiring and employers like Norton Healthcare, Boulevard, and RR Donnelley competing for receptionists at this level now.
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Showing 5 of 6+ Mid Level Receptionist jobs
Company Description
RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.
Job Description
Schedule options:
- Monday - Friday, 8:00am - 5:00pm
- Monday - Friday, 9:00am - 6:00pm
- Monday - Friday, 10:00am - 7:00pm
The Senior Receptionist is responsible for the reception desk, greeting visitors and administrative or general office support.
Job duties
(* denotes an “essential function”)
- Perform work in reception according to established procedures
- Answer and transfer incoming calls, often received on a multi-line phone system, in a professional, friendly, timely manner
- Welcome clients and visitors to the office with warmth and professionalism
- Notify employees of visitor arrival and answer questions
- Guide clients and visitors with appropriate instructions and hospitality for their needs
- Provide high level, front of house services to clients and visitors
- Utilize appropriate logs and/or tracking software for all assigned work
- Meet contracted deadlines for accepting, completing, and delivering work assignments
- Communicate with peers, supervisor or client on job or deadline issues
- Help foster a proactive environment of continuous service enhancement and relationship building with the client
- Handle sensitive and/or confidential documents and information
- Performs Quality Assurance on own, and work of others, if required
- May train more junior staff members
- Assist office services or other peer teams with workload, as needed
- Complete other administrative tasks as assigned by management
- Troubleshoot basic office equipment problems
- Adhere to Williams Lea policies in addition to client site policies
- Use equipment and supplies in a cost-efficient manner
Qualifications
- High school diploma or equivalent required. Higher level education preferred or equivalent work experience
- Minimum 3 years’ experience preferably in a legal, banking or large corporate environment
- Reception, switchboard or administrative assistant experience preferred
- Ability and willingness to learn in the client’s business and employees to handle calls and greet visitors more efficiently
- Proven customer service skills are required to create, maintain and enhance customer relationships and provide exceptional introduction and visitor experience
- Intermediate skill in the use of MS Office software (Word, Excel, Outlook), messaging systems, and job workflow tools
- Familiar with general office procedures to meet and maintain client satisfaction
- Ability to work in a fast-paced, team environment, working both independently and collaboratively
- Ability to prioritize work, balance projects and meet deadlines in a timely manner
- Strong attention to detail with good organizational skills and emphasis on accuracy and quality
- Ability to handle sensitive and/or confidential documents and information
- Ability to make independent decisions that conform to business needs and policy
- Ability to troubleshoot more complex or advanced tasks, equipment, or software concerns on own; understands when to escalate a problem to a supervisory level
- Excellent verbal and written communication skills, including professional telephone and email etiquette in the face of immediate needs and pressure
- Must be self-motivated with positive can-do attitude
- Must be able to interact effectively with multi-functional and diverse backgrounds
Additional Information
The salary range for this role at the noted RRD location is $25.24 - $36.78 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
RRD is an Equal Opportunity Employer, including disability/veterans
At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
Company Description
RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.
Job Description
Schedule options:
- Monday - Friday, 8:00am - 5:00pm
- Monday - Friday, 9:00am - 6:00pm
- Monday - Friday, 10:00am - 7:00pm
The Senior Receptionist is responsible for the reception desk, greeting visitors and administrative or general office support.
Job duties
(* denotes an “essential function”)
- Perform work in reception according to established procedures
- Answer and transfer incoming calls, often received on a multi-line phone system, in a professional, friendly, timely manner
- Welcome clients and visitors to the office with warmth and professionalism
- Notify employees of visitor arrival and answer questions
- Guide clients and visitors with appropriate instructions and hospitality for their needs
- Provide high level, front of house services to clients and visitors
- Utilize appropriate logs and/or tracking software for all assigned work
- Meet contracted deadlines for accepting, completing, and delivering work assignments
- Communicate with peers, supervisor or client on job or deadline issues
- Help foster a proactive environment of continuous service enhancement and relationship building with the client
- Handle sensitive and/or confidential documents and information
- Performs Quality Assurance on own, and work of others, if required
- May train more junior staff members
- Assist office services or other peer teams with workload, as needed
- Complete other administrative tasks as assigned by management
- Troubleshoot basic office equipment problems
- Adhere to Williams Lea policies in addition to client site policies
- Use equipment and supplies in a cost-efficient manner
Qualifications
- High school diploma or equivalent required. Higher level education preferred or equivalent work experience
- Minimum 3 years’ experience preferably in a legal, banking or large corporate environment
- Reception, switchboard or administrative assistant experience preferred
- Ability and willingness to learn in the client’s business and employees to handle calls and greet visitors more efficiently
- Proven customer service skills are required to create, maintain and enhance customer relationships and provide exceptional introduction and visitor experience
- Intermediate skill in the use of MS Office software (Word, Excel, Outlook), messaging systems, and job workflow tools
- Familiar with general office procedures to meet and maintain client satisfaction
- Ability to work in a fast-paced, team environment, working both independently and collaboratively
- Ability to prioritize work, balance projects and meet deadlines in a timely manner
- Strong attention to detail with good organizational skills and emphasis on accuracy and quality
- Ability to handle sensitive and/or confidential documents and information
- Ability to make independent decisions that conform to business needs and policy
- Ability to troubleshoot more complex or advanced tasks, equipment, or software concerns on own; understands when to escalate a problem to a supervisory level
- Excellent verbal and written communication skills, including professional telephone and email etiquette in the face of immediate needs and pressure
- Must be self-motivated with positive can-do attitude
- Must be able to interact effectively with multi-functional and diverse backgrounds
Additional Information
The salary range for this role at the noted RRD location is $25.24 - $36.78 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
RRD is an Equal Opportunity Employer, including disability/veterans
At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
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Top Industries Hiring
- Healthcare & Medical Services
- Retail
- Education
- Manufacturing
Mid Level Receptionist Jobs: Frequently Asked Questions
How do I get a mid level receptionist job?
Position yourself around ownership, not just task completion. Highlight moments where you managed office workflows independently, resolved escalated situations, or trained others on front-desk procedures. Tailor your resume to show you have handled high-volume environments, coordinated multi-department communication, and operated with minimal oversight. Employers at this level want candidates who can step in and run the desk reliably from day one.
Which companies hire mid level receptionists?
Companies hiring mid level receptionists right now include Norton Healthcare, Boulevard, and RR Donnelley, based on current listings on Migrate Mate as of November 2026. Healthcare networks, professional services firms, and corporate office environments tend to hire most actively at this level, where consistent front-desk leadership and institutional knowledge carry real weight.
Are there remote mid level receptionist jobs?
Yes, though options are more limited than in fully office-based roles. About 33% of mid level receptionist openings are remote or hybrid as of November 2026, concentrated in companies with virtual front-desk operations or distributed administrative teams. Hybrid arrangements are more common than fully remote, with on-site presence still expected for most traditional receptionist functions.
How do I move up to a mid level receptionist role?
Moving from entry level into a mid level receptionist role comes down to building ownership over time. That means taking on scheduling systems, vendor coordination, or onboarding support beyond your original scope, delivering consistently without close supervision, and demonstrating that you can train newer staff. Measurable impact matters too, such as improving check-in processes or reducing wait times through better workflow.
Which industries hire the most mid level receptionists?
Mid Level receptionist roles concentrate in Healthcare & Medical Services, Retail, and Education, based on current listings on Migrate Mate as of November 2026. These sectors rely on experienced front-desk professionals to manage high client volume, maintain operational consistency, and represent the organization's first impression at a level that entry-level staff are not yet equipped to handle independently.