Mid Level Regional Operations Specialist Jobs

INTRODUCTION

Are you ready to step onto the field as an inspiring coach, engaging entertainer, and servant-leader who turns everyday training into operational excellence? At The Budd Group, we are looking for an energetic Regional Trainer to join our Center of Excellence and empower our frontline teams and managers across the region. In this dynamic, field-based role, you will drive new business startup readiness, elevate quality standards, and equip leaders with the tools they need to succeed—splitting your focus roughly 60% on management coaching and 40% on frontline training. We believe you can teach technical skills, so we are hunting for a people-first communicator with a great sense of humor who keeps classrooms lively, engaged, and happy!

ROLE AND RESPONSIBILITIES

As a Regional Trainer, you are the spark plug for operational excellence across the Greensboro and Winston-Salem markets. Acting as both a Field Training Manager and Corporate Field Trainer, you’ll bring energy, humor, and structure to the classroom and the field—spending 60% of your time coaching and mentoring site managers and 40% training frontline associates.

• Manager Mentorship & Playbook Coaching: Sponsor newly hired managers through their first 6 months, guiding them through the Manager Playbook, inspection discipline, and 90% quality compliance standards.
• New Business Startup Execution: Lead 30-60-90 day onboarding blitzes for new client accounts, deploying our Team Task quality system, Salesforce pre-work, and Dayforce timekeeping kiosks.
• Engaging Classroom & Field Instruction: Deliver high-energy sessions for Day Porter Academy, Floorensics (floor care), Service With A Smile, and safety procedures—making learning memorable, practical, and fun.
• Quality Audits & Reporting: Conduct CIMS quality audits (8 per quarter), track instructor-led trainings in Dayforce, and report regional training KPIs during weekly branch and monthly leadership meetings.

BASIC QUALIFICATIONS

• Bachelor’s degree or 3+ years of relevant work experience
• 3+ years of proven training/instructional experience
• Valid driver’s license
• Bilingual (English/Spanish) preferred

PREFERRED QUALIFICATIONS

• Classroom & Coaching Presence: 3+ years of experience training, teaching, or instructing (education, hospitality, safety, or service backgrounds thrive here—we’ll teach you the janitorial specifics!).
• Servant-Leader Attitude: A high-energy, approachable communicator who listens first, brings a great sense of humor, and keeps rooms engaged without ego.
• Tech & Systems Savvy: Comfortable navigating Microsoft Office, Google Suite, Salesforce, LMS platforms, and mobile quality-tracking tools.
• Road-Ready Flexibility: Valid driver’s license and willingness to travel 80% locally (Greensboro/Winston-Salem) and 20% outside the market for new startups. Bilingual (Spanish/English) is a big plus!

COMPENSATION

• Pay: Competitive Pay (Salaried, Exempt)
• Bonuses & Perks: $500/month vehicle allowance + mileage reimbursement, company technology tools, and high-visibility leadership career growth
• Benefits: God-honoring company; Paid time off (Vacation, Sick, 9 Holidays, 2 Floating, 1 Volunteer day); Medical, Dental, and Vision plan options; Life, Accident, and Disability Insurance; HSA/FSA; 401(k) Match; Career Advancement; Free Online Classes; Mental Health & Financial Support; Pay on Demand + Cash Back; English/Spanish Learning

LOCATION & WORK TYPE

Location: 218 Industrial Ave., Greensboro, NC 27406 (Field-based/Hybrid — 80% travel within Greensboro/Winston-Salem market; 20% out-of-market/overnight travel for regional startups)

SCHEDULE

Schedule: Full-Time, Monday – Friday (Primary hours 2:00 PM – 10:00 PM to support active operations)

ABOUT THE BUDD GROUP

At The Budd Group, we don’t just maintain facilities—we invest in people. As a family-owned, God-honoring company with over 60 years of excellence, our Center of Excellence is built on a servant-leadership mindset where positive energy, accountability, and genuine care drive everything we do. We believe great training isn’t about lecturing from a manual; it’s about empowering teams to win.

WHY WORK FOR THE BUDD GROUP?

• A True Jumping-Off Point: Our Center of Excellence is a proven launchpad for leaders advancing into senior operations roles.
• Supportive Leadership: You report directly to our Center of Excellence leadership team—never pulled into filling shift vacancies or interim management roles.
• Total Well-Being: Comprehensive healthcare, 401(k) match, generous PTO, and free language and college/skills courses.

The Budd Group Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law or regulation.