Remote Billing and Collections Manager Jobs

***IMPORTANT: Candidates must have prior billing AND collections experience in a LAW FIRM. Applicants lacking experience in either area, or outside a law firm setting, will not be considered.***

ABOUT US

The Law Office of Stephanie F. Dominguez is a growing virtual law firm that provides advice and representation to federal government employees and labor unions nationwide, and to California-based individuals in employment law (employee and employer side), family law, juvenile dependency law, and wills, trusts, and estate planning matters.

Our cases include employment discrimination (including harassment and retaliation), workers’ compensation, unfair labor practices, and family law and juvenile matters. We represent clients before the Merit Systems Protection Board (MSPB), Equal Employment Opportunity Commission (EEOC), U.S. District Courts, Office of Workers’ Compensation Programs (OWCP), National Labor Relations Board (NLRB), the U.S. Court of Appeals for the Federal Circuit, and California Superior Courts, including the Family Law and Juvenile Divisions.

We are committed to exceptional client service, proactive communication, efficient virtual operations, and long-term growth.

POSITION SUMMARY

This role includes invoicing, billing, collections, and trust accounting.

This is a fully remote position open to candidates nationwide. No travel or in‑person work is required.

The firm is seeking a highly motivated, detail‑oriented legal billing & collections specialists for a long‑term role with growth opportunities. This position is well‑suited for someone who values ownership of responsibilities within a virtual law‑firm environment.

REQUIRED QUALIFICATIONS

· Minimum of three (3) years of invoicing, billing, and collections experience in a law firm

· Demonstrated history of long-term employment stability

PREFERRED QUALIFICATIONS

· Experience with legal practice-management software (MyCase preferred)

· Experience with client trust accounting—including monthly three-way reconciliations

APPLICATION INSTRUCTIONS

Please carefully follow the instructions provided in the Indeed screener/application questions. Applications are reviewed on a rolling basis. Incomplete or non-compliant applications will not be considered.

Application deadline: December 3, 2026

COMPENSATION & BENEFITS

· Hourly pay: $24–$30, commensurate with experience, education, and training

· Benefits: Medical, dental, and vision insurance; 401(k) plan

KEY RESPONSIBILITIES

· Invoicing, Billing, & Collections

o Manage the full billing lifecycle in compliance with firm and ethical requirements

o Communicate with clients regarding financial aspects of their cases

o Research and implement more efficient billing and collections methods

o Manage LawPay and MyCase invoicing systems, including billing and collections workflow optimization

o Provide billing-related training to team members

o Revise invoice entries for accuracy, clarity, and billing‑rule compliance

o Develop and monitor alternative billing arrangements

o Draft billing correspondence, including invoice letters and payment plans

o Address unpaid balances, billing disputes, and payment issues

o Manage billing-related arbitration matters as needed

o Liaise with collections agencies regarding delinquent accounts

· Accounting

o Maintain client trust-account records

o Perform monthly three‑way trust‑account reconciliations

o Compile data for firm and team profitability reports

KNOWLEDGE, SKILLS, & ATTRIBUTES

· Strong invoicing, billing, and collections experience

· Excellent written and verbal communication skills

· High level of professionalism and discretion

· Strong organizational and time‑management skills

· Ability to work independently and collaboratively

· Proficiency in Adobe Acrobat, MyCase, and Microsoft Office

· Ability to manage multiple priorities in a fast‑paced environment

WORK HOURS, START DATE, & LOCATION

· Hours: 8:30 a.m. to 5:30 p.m. Pacific Time, Monday–Friday (flexibility required)

· Start date: Between November 30, 2026 and December 10, 2026

Pay: $24.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Retirement plan
• Vision insurance
• Work from home

Application Question(s):

• Application Instructions: Please read carefully before responding: (1) Do not call or email the office regarding this posting or your application. Candidates selected for an interview will be contacted by email only. If this posting is live, the position remains open. (2) Some questions contain multiple parts—answer all parts completely. (3) Failure to follow these instructions will result in disqualification. Do you understand and agree to follow these instructions? (Type "Yes" or "No")
• Compensation & Commitment: (A) Does your hourly pay expectation fall within the $24–$30 range? (Type "Yes" or "No" + your target hourly rate.) (B) Do you intend to maintain any other employment while working in this role? (Type "No", or "Yes" with a 1–sentence explanation including expected weekly hours.) (C) This role is designed as a long-term position. Are you seeking at least 5+ years of employment with one firm? (Type "Yes" or "No" + 1–sentence explanation.)
• Location & Remote Work: (A) What is your current city and state? (State location.) (B) Do you have prior remote work experience in a law firm? (Type "No", or "Yes" + 1–sentence description.)
• Availability: (A) What is your earliest available start date? (B) Do you anticipate any recurring commitments preventing availability or responsiveness for more than one consecutive hour during business hours (8:30 a.m.–5:30 p.m. PT, Mon–Fri)? (Type "No", or "Yes" + 1-sentence explanation of nature and timing.)
• Invoice Revision Experience: In a LAW FIRM setting, which of the following tasks have you personally performed? (Identify all that apply, and for each, include: years of experience + most recent date performed.) • Revising narrative descriptions to justify time billed • Separating block-billed entries into compliant entries • Reviewing source materials (emails/docs) to validate billed work • Identifying and capturing missing billable time • Verifying dates, timekeepers, and time increments • Editing entries to withstand client, auditor, or court scrutiny • Other relevant LAW FIRM invoice revision experience (specify)
• Collections Experience: In a LAW FIRM setting, which of the following tasks have you personally handled? (Identify all that apply, and for each, include: years of experience + most recent date performed.) • Monitoring A/R and unpaid balances • Client follow-up on overdue invoices • Structuring and enforcing payment plans • Resolving billing disputes • Working with collections agencies • Improving billing or collections workflows • Training staff on invoicing practices • Drafting billing and collections correspondence • Supporting or handling fee arbitrations • Advising clients on financial aspects of their cases • Managing difficult or non-responsive clients regarding collections • Other relevant LAW FIRM collections experience (specify)
• Client Trust Accounting Experience: In a LAW FIRM setting, which of the following trust accounting tasks have you performed? (Identify all that apply, and for each, include: years of experience + most recent date performed.) • Performing monthly three-way trust account reconciliations • Reconciling discrepancies between client ledgers, bank accounts, and internal records • Maintaining compliance with state bar trust accounting rules • Other relevant LAW FIRM client trust accounting experience (specify)
• Billing & Collections Experience: IMPORTANT: A minimum of THREE (3) years of billing AND collections experience in a LAW FIRM is required. Experience outside a law firm (e.g., medical billing, general accounting) does NOT qualify and will result in disqualification. (A) How many total years of LAW FIRM billing and collections experience do you have? (State total years.) (B) Briefly describe the types of matters you have handled under hourly billing structures in a law firm setting (e.g., family law, employment law). (1 sentence) (C) Are you comfortable independently managing the full billing lifecycle (including time entry review, invoicing, collections, and dispute resolution) with minimal supervision? (Type "Yes" or "No" + 1-sentence explanation.)
• Software & Language: (A) Which legal practice-management platforms have you used? (Type "None", or list each system + years used + specific functions performed, e.g., "MyCase: 2 years for invoicing, billing, collections, and client trust accounting.") (B) Do you have experience using LawPay or similar legal payment processors? (Type "No" or "Yes" + 1-sentence description.) (C) Can you speak and write Spanish at a professional level sufficient for client communication? (Type "Yes" or "No".)

Work Location: Remote