Remote Course Facilitator Jobs
Remote course facilitator jobs are open across the U.S. at remote-first companies and distributed learning teams actively hiring right now. Employers posting remote openings include Charlie Health, Net at Work, and Metas Solutions, with demand concentrated in corporate training, edtech, and professional development. See the openings below and apply to the ones that match your experience.
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Showing 5 of 23+ Remote Course Facilitator jobs
About Us:
Metas Solutions excels in providing strategic consulting, program management, and data-driven analytics to federal public health agencies. Our expertise enhances health systems and delivers measurable outcomes, helping agencies achieve their mission. We collaborate with federal partners to implement agile solutions for national public health initiatives, driving impactful changes through cutting-edge programs that strengthen communities and promote well-being. See www.metassolutions.com for further details about us and careers with Metas.
Job Description:
Metas Solutions has an "immediate opening" for a talented Data Facilitator / Customer Service Support Analyst. This role is a Remote position and will support data and platform services, including help desk operations, user provisioning, data access control, records management, and cloud and analytic platform user support.
The successful candidate would be a strong communicator, organized, and detail-oriented. The candidate is a problem solver who is self-motivated to learn and anticipate user and client needs. The work is in a highly collaborative environment with individual tasks as well so the person should enjoy teamwork, take initiative, assess and suggest areas of improvement and potential solutions.
Responsibilities:
- Serve as data asset coordinator, assisting the staff with the administration of data acquisitions, tracking of data assets, and coordination of data releases and access readiness.
- Deliver user support and liaison services by responding to inquiries, coordinating meetings, documenting discussions, and maintaining ongoing communication with the staff and users.
- Deliver support desk functions by monitoring ticketing systems, creating and managing service tickets, resolving routine technical issues, providing status updates and resources, documenting issue resolution, and identifying recurring trends for escalation.
- Provide user provisioning and access management, including onboarding authorized users to Multi-User Share Tool (MUST) drives, scientific workstations, cloud data services, platforms, and analytic tools; tracking access approvals; tracking execution of required access documentation; and maintaining access records.
- Serve as a liaison between users and the Enterprise Data, Analytics and Visualization platform (EDAV) resources to support navigation of cloud platforms, analytic tools, and related services, leveraging approved documentation and quick-start guides.
- Communicate and collaborate effectively and transparently with other support teams within the Data Hub to coordinate issue resolution and service delivery.
- Create and update operational and support documentation as required; participate in monthly documentation reviews to ensure assigned materials remain accurate, relevant, and current.
- Update Jira project tickets and weekly status documentation to communicate progress, roadblocks, next steps, and weekly priorities to stakeholders and team members.
Qualifications:
- Bachelor's Degree with 2 years of experience; 1+ years of hands-on customer support and issue triage experience. Preferred Data Science or Public Health related degree with a focus on Data Analysis.
- Experience using Microsoft Dynamics, JIRA, or other ticket management or service platforms.
- Communicate verbally and in writing with all levels of employees and management.
- Microsoft Office, SharePoint and Teams experience
- Excellent communication and interpersonal skills to facilitate internal and cross-team collaboration and strong customer service.
Additional Qualifications:
- Experience with supporting Azure.
- Experience with supporting analytic tools such as Databricks, Power BI, etc.
- Experience developing and implementing customer support resources and internal SOPs and guidelines
- Experience with Power Platforms, Agent Builder, or Copilot Studio
Security Requirements:
- Must be US Citizen and with the ability to obtain a US Government security clearance (Public Trust 5) within a reasonable period.
- Market competitive salary, commensurate with experience and education.
- Comprehensive benefits package available, Medical, Dental, Vision and Life Insurance, Paid Time Off (PTO), 401K with company match, growth, and promotion opportunities.
Notice on Candidate AI Usage
Metas Solutions is committed to maintaining a fair and competitive interview process for all candidates, based on their experience, skills, and education. To preserve the integrity and fairness of our interview process, candidates are expected to respond to all interview questions based on their own knowledge, skills, and experience. The use of artificial intelligence (AI) tools or other third-party resources to generate, assist with, or provide interview responses during phone, virtual, or in-person interviews is not permitted. Any use of AI-assisted responses during the interview process may result in disqualification from further consideration for employment.
We are an Equal Opportunity Employer/Veterans/Disabled
About Us:
Metas Solutions excels in providing strategic consulting, program management, and data-driven analytics to federal public health agencies. Our expertise enhances health systems and delivers measurable outcomes, helping agencies achieve their mission. We collaborate with federal partners to implement agile solutions for national public health initiatives, driving impactful changes through cutting-edge programs that strengthen communities and promote well-being. See www.metassolutions.com for further details about us and careers with Metas.
Job Description:
Metas Solutions has an "immediate opening" for a talented Data Facilitator / Customer Service Support Analyst. This role is a Remote position and will support data and platform services, including help desk operations, user provisioning, data access control, records management, and cloud and analytic platform user support.
The successful candidate would be a strong communicator, organized, and detail-oriented. The candidate is a problem solver who is self-motivated to learn and anticipate user and client needs. The work is in a highly collaborative environment with individual tasks as well so the person should enjoy teamwork, take initiative, assess and suggest areas of improvement and potential solutions.
Responsibilities:
- Serve as data asset coordinator, assisting the staff with the administration of data acquisitions, tracking of data assets, and coordination of data releases and access readiness.
- Deliver user support and liaison services by responding to inquiries, coordinating meetings, documenting discussions, and maintaining ongoing communication with the staff and users.
- Deliver support desk functions by monitoring ticketing systems, creating and managing service tickets, resolving routine technical issues, providing status updates and resources, documenting issue resolution, and identifying recurring trends for escalation.
- Provide user provisioning and access management, including onboarding authorized users to Multi-User Share Tool (MUST) drives, scientific workstations, cloud data services, platforms, and analytic tools; tracking access approvals; tracking execution of required access documentation; and maintaining access records.
- Serve as a liaison between users and the Enterprise Data, Analytics and Visualization platform (EDAV) resources to support navigation of cloud platforms, analytic tools, and related services, leveraging approved documentation and quick-start guides.
- Communicate and collaborate effectively and transparently with other support teams within the Data Hub to coordinate issue resolution and service delivery.
- Create and update operational and support documentation as required; participate in monthly documentation reviews to ensure assigned materials remain accurate, relevant, and current.
- Update Jira project tickets and weekly status documentation to communicate progress, roadblocks, next steps, and weekly priorities to stakeholders and team members.
Qualifications:
- Bachelor's Degree with 2 years of experience; 1+ years of hands-on customer support and issue triage experience. Preferred Data Science or Public Health related degree with a focus on Data Analysis.
- Experience using Microsoft Dynamics, JIRA, or other ticket management or service platforms.
- Communicate verbally and in writing with all levels of employees and management.
- Microsoft Office, SharePoint and Teams experience
- Excellent communication and interpersonal skills to facilitate internal and cross-team collaboration and strong customer service.
Additional Qualifications:
- Experience with supporting Azure.
- Experience with supporting analytic tools such as Databricks, Power BI, etc.
- Experience developing and implementing customer support resources and internal SOPs and guidelines
- Experience with Power Platforms, Agent Builder, or Copilot Studio
Security Requirements:
- Must be US Citizen and with the ability to obtain a US Government security clearance (Public Trust 5) within a reasonable period.
- Market competitive salary, commensurate with experience and education.
- Comprehensive benefits package available, Medical, Dental, Vision and Life Insurance, Paid Time Off (PTO), 401K with company match, growth, and promotion opportunities.
Notice on Candidate AI Usage
Metas Solutions is committed to maintaining a fair and competitive interview process for all candidates, based on their experience, skills, and education. To preserve the integrity and fairness of our interview process, candidates are expected to respond to all interview questions based on their own knowledge, skills, and experience. The use of artificial intelligence (AI) tools or other third-party resources to generate, assist with, or provide interview responses during phone, virtual, or in-person interviews is not permitted. Any use of AI-assisted responses during the interview process may result in disqualification from further consideration for employment.
We are an Equal Opportunity Employer/Veterans/Disabled
See All 23 Remote Course Facilitator Jobs
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Find JobsRemote Course Facilitator Job Market
Who's Hiring
- Charlie Health18
- Net at Work1
- Metas Solutions1
- Clarity Healthcare1C
- EPIC Health Partners1
What Employers Look For
The qualifications that appear most often in remote course facilitator jobs.
- Bachelor's degree in education, instructional design, communications, or a related field
- Demonstrated experience facilitating training sessions for adult learners
- Proficiency with learning management systems such as Canvas, Moodle, or Cornerstone
- Strong verbal communication and classroom or virtual classroom management skills
- Ability to develop or adapt curriculum materials, job aids, and assessments
- Experience with virtual facilitation tools including Zoom, Teams, or similar platforms
Tips for Your Remote Course Facilitator Job Search
Show your virtual facilitation toolkit upfront
Remote employers want to know you can run sessions without in-person support. Name the platforms you've used, such as Zoom, Teams, or Miro, and describe how you keep remote learners engaged. Your resume and cover letter should make this visible immediately.
Build a portfolio of remote-ready course work
Collect slide decks, facilitator guides, async discussion prompts, or recordings of virtual sessions you've run. Remote employers can't observe you in person, so a concrete portfolio gives them evidence of your facilitation quality and style before the interview.
Apply early to remote roles that fit
Migrate Mate lists remote course facilitator openings from across the U.S. in one place. You can find roles that match your background and apply directly, without sorting through listings that aren't actually remote or aren't a fit for your experience level.
Prepare for async screening rounds
Many remote employers use written take-homes or asynchronous video responses before a live interview. Practice writing clear, concise facilitation plans and recording short intro videos so you're comfortable presenting your approach without real-time back-and-forth.
Remote Course Facilitator Jobs: Frequently Asked Questions
How do I get a remote course facilitator job?
Remote employers screen for self-direction, clear written communication, and the ability to run engaging sessions without in-person cues. Demonstrating experience with virtual facilitation tools like Zoom, Teams, or Miro, and showing you can manage async learner communication, gives you a real edge. Remote-first companies and edtech platforms are the most consistent hirers, and they want candidates who can hit the ground running with minimal hand-holding.
Which companies hire remote course facilitators?
Companies hiring remote course facilitators right now include Charlie Health, Net at Work, and Metas Solutions, based on current remote listings on Migrate Mate as of November 2026. Remote-first firms, distributed corporate training teams, and edtech platforms across technology, healthcare, and professional services are among the most consistent sources of remote course facilitator openings.
Can you get a remote course facilitator job with no experience?
Yes, but remote entry-level roles are harder to land because you need to demonstrate you can work independently from day one. Edtech startups and corporate learning vendors are the most likely to hire entry-level remote candidates. Showing a portfolio of volunteer training sessions, community workshops, or self-produced course materials can substitute for formal experience and open doors effectively.
Do you need a degree for remote course facilitator jobs?
Not always. Many remote employers weigh demonstrated facilitation skills, instructional design knowledge, and measurable learner outcomes more heavily than a specific credential. A portfolio showing real course work, strong virtual facilitation skills, and familiarity with learning management systems can carry more weight than a degree alone for remote roles.
See All 23 Remote Course Facilitator Jobs
Find roles that match your experience and apply in just a few clicks.
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