Remote Customer Engineer Jobs
Remote Customer Engineer jobs are available nationwide at employers like Fastly, Samsara, and Fivetran and other distributed teams, at every experience level. Find a role that fits below and apply directly.
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Overview
At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move.
- Job Type: Full time
- Work Type: Remote
The Customer Identity Platform Engineer will contribute to the engineering, development, and 24/7 support of identity and access management highly available solutions for the customer identity platform on Azure AD B2C. The successful candidate will work closely with other Ford teams (business teams, cyber security, applications teams, other technical teams) and our partners to ensure Azure AD B2C is providing the secure, premium customer experience required to deliver the Ford focus areas. This position requires an individual with a continuous improvement mindset who is driven by the pursuit of operational excellence with the fortitude to build technical prowess to navigate the Azure AD B2C ecosystem, networking, security compliance, and software development.
The Customer Identity Platform Engineer will contribute to the engineering, development, and 24/7 support of identity and access management highly available solutions for the customer identity platform on Azure AD B2C. The successful candidate will work closely with other Ford teams (business teams, cyber security, applications teams, other technical teams) and our partners to ensure Azure AD B2C is providing the secure, premium customer experience required to deliver the Ford focus areas. This position requires an individual with a continuous improvement mindset who is driven by the pursuit of operational excellence with the fortitude to build technical prowess to navigate the Azure AD B2C ecosystem, networking, security compliance, and software development.
- Collaborate with the Technical Anchor to design, engineer, develop, deploy, and support new Azure AD B2C software and platform features that adhere to Ford security, architecture, and IAM standards.
- Support delivery of tactical and strategic IAM solutions, including analysis, design, and implementation to improve security posture.
- Contribute to the development and implementation of IAM strategies and roadmap.
- Develop and maintain metric dashboards and monitoring/alerting systems.
- Provide day-to-day operations of requests, incidents, and problems.
- Create and maintain technical documentation for team and integrating applications (e.g., architecture diagrams, API documentation, coding standards, operational processes, procedures, configurations, application onboarding tips, etc.)
- Use modern software development Agile methodologies to deliver high-quality software on time and on budget.
- Use modern software delivery pipelines to automate the deployment and testing of software and platform features.
- Maintain and update Ford custom policies using the Identity Experience Framework.
- Maintain and update UI (visual presentation of user journeys) in accordance with the Ford UI Design Team provided specifications.
- Write clean, efficient, and maintainable code in C#, .NET Core, or other relevant languages that can integrate with Azure Graph APIs.
Minimum Requirements
- Bachelor's Degree (or a combination of education and relevant employment)
- 3 to 5 years of experience with:
- Demonstrated understanding and the application/implementation of IAM principles, multi-factor authentication, and conditional access.
- Working collaboratively to identify and solve problems with a globally dispersed and diverse team.
- Designing, engineering, developing, deploying, and supporting features for a large, complex enterprise organization.
- Demonstrated strong problem-solving skills.
- Demonstrated ability to explain complex technical concepts to a variety of audiences (e.g., team members, business partners, senior management)
- Demonstrated strong verbal, interpersonal, and written skills with the ability to work directly with business owners and application teams for gathering information and troubleshooting.
- Demonstrated ability to work under pressure, meet strict deadlines, challenge the status quo, and manage ambiguity.
- 1 to 2 years of experience with:
- Dedication to delivering a secure, always-on customer identity platform.
- Demonstrated understanding of Azure AD B2C
- Understanding of Application Insights, Log Analytics, Azure App Services, Azure API Management.
- Demonstrated experience with Dev Enablement Tools (e.g., Jira, GitHub, Postman, etc.).
- Demonstrated experience with PowerShell.
- Ability to support 24/7 coverage (rotational on-call support).
Preferred requirements:
- 3-5 years of experience managing Azure AD B2C, including writing and managing custom policies
- 2-5 years of experience with PowerShell, C#, .NET Core, or other relevant languages.
- Experience designing, engineering, developing, deploying, and supporting features for a large, complex enterprise organization.
- Understanding of Site Reliability Engineering (SRE) principles.
- Industry recognized certifications a plus (e.g., AZ-900: Azure Fundamentals, Certified Information Systems Security Professional (CISSP)).
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits, click here: https://fordcareers.co/GSRSP2
This position is a range of salary grades GSR7-8 .
Visa sponsorship is NOT available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
SOUTHEAST MI RESIDENTS: This role is posted as remote unless you reside within 50 miles of Dearborn, MI—in which case we request on-site presence up to 4 days a week. #LI-Remote
#LI-AH1
Overview
At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move.
- Job Type: Full time
- Work Type: Remote
The Customer Identity Platform Engineer will contribute to the engineering, development, and 24/7 support of identity and access management highly available solutions for the customer identity platform on Azure AD B2C. The successful candidate will work closely with other Ford teams (business teams, cyber security, applications teams, other technical teams) and our partners to ensure Azure AD B2C is providing the secure, premium customer experience required to deliver the Ford focus areas. This position requires an individual with a continuous improvement mindset who is driven by the pursuit of operational excellence with the fortitude to build technical prowess to navigate the Azure AD B2C ecosystem, networking, security compliance, and software development.
The Customer Identity Platform Engineer will contribute to the engineering, development, and 24/7 support of identity and access management highly available solutions for the customer identity platform on Azure AD B2C. The successful candidate will work closely with other Ford teams (business teams, cyber security, applications teams, other technical teams) and our partners to ensure Azure AD B2C is providing the secure, premium customer experience required to deliver the Ford focus areas. This position requires an individual with a continuous improvement mindset who is driven by the pursuit of operational excellence with the fortitude to build technical prowess to navigate the Azure AD B2C ecosystem, networking, security compliance, and software development.
- Collaborate with the Technical Anchor to design, engineer, develop, deploy, and support new Azure AD B2C software and platform features that adhere to Ford security, architecture, and IAM standards.
- Support delivery of tactical and strategic IAM solutions, including analysis, design, and implementation to improve security posture.
- Contribute to the development and implementation of IAM strategies and roadmap.
- Develop and maintain metric dashboards and monitoring/alerting systems.
- Provide day-to-day operations of requests, incidents, and problems.
- Create and maintain technical documentation for team and integrating applications (e.g., architecture diagrams, API documentation, coding standards, operational processes, procedures, configurations, application onboarding tips, etc.)
- Use modern software development Agile methodologies to deliver high-quality software on time and on budget.
- Use modern software delivery pipelines to automate the deployment and testing of software and platform features.
- Maintain and update Ford custom policies using the Identity Experience Framework.
- Maintain and update UI (visual presentation of user journeys) in accordance with the Ford UI Design Team provided specifications.
- Write clean, efficient, and maintainable code in C#, .NET Core, or other relevant languages that can integrate with Azure Graph APIs.
Minimum Requirements
- Bachelor's Degree (or a combination of education and relevant employment)
- 3 to 5 years of experience with:
- Demonstrated understanding and the application/implementation of IAM principles, multi-factor authentication, and conditional access.
- Working collaboratively to identify and solve problems with a globally dispersed and diverse team.
- Designing, engineering, developing, deploying, and supporting features for a large, complex enterprise organization.
- Demonstrated strong problem-solving skills.
- Demonstrated ability to explain complex technical concepts to a variety of audiences (e.g., team members, business partners, senior management)
- Demonstrated strong verbal, interpersonal, and written skills with the ability to work directly with business owners and application teams for gathering information and troubleshooting.
- Demonstrated ability to work under pressure, meet strict deadlines, challenge the status quo, and manage ambiguity.
- 1 to 2 years of experience with:
- Dedication to delivering a secure, always-on customer identity platform.
- Demonstrated understanding of Azure AD B2C
- Understanding of Application Insights, Log Analytics, Azure App Services, Azure API Management.
- Demonstrated experience with Dev Enablement Tools (e.g., Jira, GitHub, Postman, etc.).
- Demonstrated experience with PowerShell.
- Ability to support 24/7 coverage (rotational on-call support).
Preferred requirements:
- 3-5 years of experience managing Azure AD B2C, including writing and managing custom policies
- 2-5 years of experience with PowerShell, C#, .NET Core, or other relevant languages.
- Experience designing, engineering, developing, deploying, and supporting features for a large, complex enterprise organization.
- Understanding of Site Reliability Engineering (SRE) principles.
- Industry recognized certifications a plus (e.g., AZ-900: Azure Fundamentals, Certified Information Systems Security Professional (CISSP)).
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits, click here: https://fordcareers.co/GSRSP2
This position is a range of salary grades GSR7-8 .
Visa sponsorship is NOT available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
SOUTHEAST MI RESIDENTS: This role is posted as remote unless you reside within 50 miles of Dearborn, MI—in which case we request on-site presence up to 4 days a week. #LI-Remote
#LI-AH1
See All 320+ Remote Customer Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Customer Engineer JobsRemote Customer Engineer Job Market
Who's Hiring
- Fastly27
- Samsara23
- Fivetran11
- Harness10
Top Industries Hiring
- Technology & Software148
- Manufacturing47
- Cybersecurity27
- Electronics & Hardware27
- Energy7
What Employers Look For
The qualifications that appear most often in remote customer engineer jobs.
- 3 to 5 years of experience in a customer-facing technical or solutions engineering role
- Proficiency with cloud platforms such as AWS, Azure, or Google Cloud
- Ability to deliver technical demos, proof-of-concept builds, and onboarding sessions
- Strong troubleshooting and root cause analysis skills across hardware, software, or network layers
- Relevant certifications such as AWS Solutions Architect, Google Professional CE, or Cisco CCNA
- Bachelor's degree in computer science, electrical engineering, or a related technical field
Tips for Your Remote Customer Engineer Job Search
Quantify your deployment and resolution outcomes
Customer engineer resumes get cut when they list tools without results. For each role, name the product you deployed, the scale of the rollout, and the measurable outcome, whether that's uptime improved, tickets reduced, or onboarding time cut.
Apply early to roles that fit
Migrate Mate lists customer engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your application to the product stack
A customer engineer resume written for a networking vendor will land flat at a cloud SaaS company. Match your highlighted certifications and tools to the exact stack in the job description before you submit, even if you've held identical titles.
Prepare a live technical walkthrough for interviews
Most customer engineer interviews include a whiteboard or live demo stage. Practice explaining a complex implementation, such as an API integration or failover setup, to a non-technical stakeholder in under five minutes without losing the technical precision.
Negotiate your territory and travel expectations upfront
Customer engineer offers vary widely on travel load and geographic territory. Before you accept, clarify expected on-site days per month, which accounts you'll own, and whether territory can shift. These terms affect compensation value more than base salary adjustments often do.
Follow up with a technical reference after final rounds
After a final-stage customer engineer interview, send a brief follow-up that references one specific technical problem discussed and adds a point you didn't fully cover in the room. It distinguishes you from candidates who send only a generic thank-you.
Remote Customer Engineer Jobs: Frequently Asked Questions
How do I get a remote customer engineer job?
Target companies that already run distributed teams, since they hire remotely by default and know how to onboard someone they never meet in person. Remote customer engineer employers screen hard for self-direction and clear written communication on top of the core skills, so show evidence you can own work without someone over your shoulder. Apply to the openings above that match your experience.
Which companies hire remote customer engineers?
Employers currently hiring remote customer engineers include Fastly, Samsara, and Fivetran, per current remote listings on Migrate Mate as of June 2026. Remote-first firms and large companies running distributed teams post the most remote customer engineer roles.
Can you get a remote customer engineer job with no experience?
Yes, but it is harder than an on-site role, because remote work expects you to operate independently from the start. Entry-level remote customer engineer openings do exist, especially at remote-first companies, and a portfolio of real work helps more than a long resume. Applying broadly to the roles that fit improves your odds.
Do you need a degree for remote customer engineer jobs?
Not always. Many employers hire remote customer engineers on demonstrated skills and prior work rather than a specific degree, though some larger companies still prefer one. Showing relevant results matters more than a credential for most remote customer engineer roles.
Which industries hire the most remote customer engineers?
Remote customer engineer roles concentrate in Technology & Software, Manufacturing, and Cybersecurity, based on current remote listings on Migrate Mate as of June 2026. These sectors run distributed teams and hire customer engineers remotely most consistently.
See All 320+ Remote Customer Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
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