Remote Education Technician Jobs
Remote education technician jobs are open across the U.S. at remote-first firms, distributed learning platforms, and organizations managing digital curriculum at scale, with demand concentrated in K-12 edtech, higher education, and corporate training sectors. Employers hiring remotely right now include Connections Education, Harley Ellis Devereaux, and BK Behavior. See the openings below and apply to the ones that match your experience.
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Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded partner within the higher‑education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands‑on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale.
Senior Manager, Salesforce CRM & AI Higher Education
Job Purpose Statement
Lead and grow SIG's Salesforce CRM & AI Higher Education practice by delivering high-quality, on-time Salesforce and Agentforce solutions that help colleges and universities achieve their enrollment, student success, advancement, and operational goals. This role owns the practice's strategy, financial performance, and delivery quality; builds and develops a high-performing team of consultants, developers and administrators; and establishes SIG as a trusted leader in responsible, data-ready AI on Salesforce, while remaining hands-on in solution architecture and client engagement.
Job Responsibilities:
Practice Leadership & Strategy
- Own the Salesforce CRM & AI practice end to end, including service strategy, delivery model, team capacity, and financial performance, through an annual practice plan aligned to SIG's growth goals.
- Evolve SIG's Salesforce service portfolio across Agentforce Education, Agentforce AI agents, Marketing Cloud, and Data 360.
- Represent the practice in leadership planning, providing data‑driven recommendations on investment, staffing, and priorities, and act as SIG's Salesforce thought leader through webinars, conferences, and content.
Agentforce & AI Leadership
- Build and own SIG's Agentforce offering for higher education: AI readiness assessments, fixed‑scope first‑agent pilots (such as admissions inquiries, advising, or financial aid), and ongoing agent management within Salesforce managed services.
- Act as the Salesforce delivery partner to SIG's AI Strategy & Governance and Data Readiness services, turning recommendations into working agents.
- Lead Data 360 and data‑readiness work with SIG's Integrations and Data teams, connecting Salesforce with Ellucian Banner and Colleague, Slate, and other campus systems. Build and enhance AI-enabled Salesforce solutions leveraging Agentforce, Prediction Builder, and Next Best Action.
- Define SIG's standards for responsible AI on Salesforce, including student data privacy (FERPA), agent guardrails through behavioral boundaries, testing, human oversight, and monitoring.
- Drive the use of AI within SIG's own delivery (configuration, documentation, testing, and data migration) to improve quality, utilization, and margin.
Team Leadership & Development
- Lead, coach, and develop the team through regular one‑to‑ones, goal setting, performance reviews, and clear role expectations and career paths. Support the team hands-on in designing, developing, testing, and implementing scalable solutions on the Salesforce platform, including general configuration, Flows, Lightning Web Components, Apex and all other Salesforce solutions.
- Own a certification roadmap that maintains SIG's partner standing and grows and grows Agentforce Education certifications, Architect certifications, Agentforce Specialist certifications, and other key certifications.
- Lead hiring, onboarding, and workforce planning, and develop emerging leaders to create succession depth.
- Reinforce and model SIG's culture: collaborative, humble, client‑centered, and rooted in long‑standing higher‑education partnership.
Delivery Excellence & Client Engagement
- Oversee Salesforce implementations, optimizations, integrations, and managed services, ensuring on‑time, on‑budget, high‑quality delivery with consistent methodologies and reusable assets.
- Ensure solution architecture follows Salesforce best practices, and provide hands‑on architecture and engagement leadership on strategic projects.
- Serve as escalation point for at‑risk engagements, partnering with the PMO to resolve issues proactively.
- Build relationships with senior institutional stakeholders and partner with Sales on discovery, estimating, SOWs, RFP responses, account expansion, and renewals.
- Serve as SIG's practice‑level contact with Salesforce's Education team, growing partner standing, competency, and client reviews.
Operations & Collaboration
- Manage utilization, billable hours, and resource allocation with the Resource Management Office, and partner with Finance on forecasting and margins.
- Report practice KPIs, including utilization, project health, client satisfaction, certifications, and AI adoption.
- Collaborate with SIG's Slate, Ellucian ERP, PMO, Marketing, and Sales teams to deliver connected solutions and position SIG's capabilities.
Required Job Qualifications
- Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience. Master's degree preferred.
- 8+ years of Salesforce experience, including 5+ years in consulting or professional services and 4+ years leading Salesforce teams with direct people management.
- Proven delivery of Salesforce solutions in higher education, ideally including Agentforce Education (formerly Education Cloud).
- Demonstrated hands‑on delivery of at least one Agentforce or AI‑on‑Salesforce solution through to production, with an understanding of responsible AI and FERPA.
- Strong knowledge of Strong knowledge of core Salesforce infrastructure including Sales, Service and Experience Clouds is required. Marketing Cloud and Data 360 experience is preferred. Experience integrating with Ellucian Banner or Colleague is a strong plus.
- Experience managing utilization, forecasting, and margin, and leading pre‑sales scoping, estimating, SOWs, and RFP responses.
- Salesforce Certified Administrator required. Agentforce Specialist (or within six months), Education Cloud Consultant, and architect certifications preferred.
Preferred Job Qualifications
- Strong understanding of higher‑education processes across recruitment, admissions, student success, and advancement.
- Executive presence, with the ability to explain AI opportunities, risks, and ROI in plain language to institutional leaders.
- Ambitious, accountable, and people‑first leader ready to grow into a Director role, balancing strategy with hands‑on delivery.
- High integrity and a client‑centered, mission‑driven mindset aligned with the needs of higher education.
Compensation & Benefits
Starting salary range for this position is dependent on individual skills and experience as well as geolocation.
- Base range $135,000 - $155,000 plus bonus
- Flexible hours, Remote work
- Medical, vision and dental
- Flexible Spending or Health Savings Account
- PTO, Sick and holiday pay
- Company Paid Life insurance
- Retirement 401(k), 5% Company Contribution
- Professional Development opportunities
- Connectivity stipend
The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.
SIG is an Equal Employment Opportunity employer
California Consumer Privacy Act Notice
Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded partner within the higher‑education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands‑on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale.
Senior Manager, Salesforce CRM & AI Higher Education
Job Purpose Statement
Lead and grow SIG's Salesforce CRM & AI Higher Education practice by delivering high-quality, on-time Salesforce and Agentforce solutions that help colleges and universities achieve their enrollment, student success, advancement, and operational goals. This role owns the practice's strategy, financial performance, and delivery quality; builds and develops a high-performing team of consultants, developers and administrators; and establishes SIG as a trusted leader in responsible, data-ready AI on Salesforce, while remaining hands-on in solution architecture and client engagement.
Job Responsibilities:
Practice Leadership & Strategy
- Own the Salesforce CRM & AI practice end to end, including service strategy, delivery model, team capacity, and financial performance, through an annual practice plan aligned to SIG's growth goals.
- Evolve SIG's Salesforce service portfolio across Agentforce Education, Agentforce AI agents, Marketing Cloud, and Data 360.
- Represent the practice in leadership planning, providing data‑driven recommendations on investment, staffing, and priorities, and act as SIG's Salesforce thought leader through webinars, conferences, and content.
Agentforce & AI Leadership
- Build and own SIG's Agentforce offering for higher education: AI readiness assessments, fixed‑scope first‑agent pilots (such as admissions inquiries, advising, or financial aid), and ongoing agent management within Salesforce managed services.
- Act as the Salesforce delivery partner to SIG's AI Strategy & Governance and Data Readiness services, turning recommendations into working agents.
- Lead Data 360 and data‑readiness work with SIG's Integrations and Data teams, connecting Salesforce with Ellucian Banner and Colleague, Slate, and other campus systems. Build and enhance AI-enabled Salesforce solutions leveraging Agentforce, Prediction Builder, and Next Best Action.
- Define SIG's standards for responsible AI on Salesforce, including student data privacy (FERPA), agent guardrails through behavioral boundaries, testing, human oversight, and monitoring.
- Drive the use of AI within SIG's own delivery (configuration, documentation, testing, and data migration) to improve quality, utilization, and margin.
Team Leadership & Development
- Lead, coach, and develop the team through regular one‑to‑ones, goal setting, performance reviews, and clear role expectations and career paths. Support the team hands-on in designing, developing, testing, and implementing scalable solutions on the Salesforce platform, including general configuration, Flows, Lightning Web Components, Apex and all other Salesforce solutions.
- Own a certification roadmap that maintains SIG's partner standing and grows and grows Agentforce Education certifications, Architect certifications, Agentforce Specialist certifications, and other key certifications.
- Lead hiring, onboarding, and workforce planning, and develop emerging leaders to create succession depth.
- Reinforce and model SIG's culture: collaborative, humble, client‑centered, and rooted in long‑standing higher‑education partnership.
Delivery Excellence & Client Engagement
- Oversee Salesforce implementations, optimizations, integrations, and managed services, ensuring on‑time, on‑budget, high‑quality delivery with consistent methodologies and reusable assets.
- Ensure solution architecture follows Salesforce best practices, and provide hands‑on architecture and engagement leadership on strategic projects.
- Serve as escalation point for at‑risk engagements, partnering with the PMO to resolve issues proactively.
- Build relationships with senior institutional stakeholders and partner with Sales on discovery, estimating, SOWs, RFP responses, account expansion, and renewals.
- Serve as SIG's practice‑level contact with Salesforce's Education team, growing partner standing, competency, and client reviews.
Operations & Collaboration
- Manage utilization, billable hours, and resource allocation with the Resource Management Office, and partner with Finance on forecasting and margins.
- Report practice KPIs, including utilization, project health, client satisfaction, certifications, and AI adoption.
- Collaborate with SIG's Slate, Ellucian ERP, PMO, Marketing, and Sales teams to deliver connected solutions and position SIG's capabilities.
Required Job Qualifications
- Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience. Master's degree preferred.
- 8+ years of Salesforce experience, including 5+ years in consulting or professional services and 4+ years leading Salesforce teams with direct people management.
- Proven delivery of Salesforce solutions in higher education, ideally including Agentforce Education (formerly Education Cloud).
- Demonstrated hands‑on delivery of at least one Agentforce or AI‑on‑Salesforce solution through to production, with an understanding of responsible AI and FERPA.
- Strong knowledge of Strong knowledge of core Salesforce infrastructure including Sales, Service and Experience Clouds is required. Marketing Cloud and Data 360 experience is preferred. Experience integrating with Ellucian Banner or Colleague is a strong plus.
- Experience managing utilization, forecasting, and margin, and leading pre‑sales scoping, estimating, SOWs, and RFP responses.
- Salesforce Certified Administrator required. Agentforce Specialist (or within six months), Education Cloud Consultant, and architect certifications preferred.
Preferred Job Qualifications
- Strong understanding of higher‑education processes across recruitment, admissions, student success, and advancement.
- Executive presence, with the ability to explain AI opportunities, risks, and ROI in plain language to institutional leaders.
- Ambitious, accountable, and people‑first leader ready to grow into a Director role, balancing strategy with hands‑on delivery.
- High integrity and a client‑centered, mission‑driven mindset aligned with the needs of higher education.
Compensation & Benefits
Starting salary range for this position is dependent on individual skills and experience as well as geolocation.
- Base range $135,000 - $155,000 plus bonus
- Flexible hours, Remote work
- Medical, vision and dental
- Flexible Spending or Health Savings Account
- PTO, Sick and holiday pay
- Company Paid Life insurance
- Retirement 401(k), 5% Company Contribution
- Professional Development opportunities
- Connectivity stipend
The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.
SIG is an Equal Employment Opportunity employer
California Consumer Privacy Act Notice
See All 302+ Remote Education Technician Jobs
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Find JobsRemote Education Technician Job Market
Who's Hiring
- Connections Education19
- Harley Ellis Devereaux8
- BK Behavior6B
- Parallel4
- DLR4
Top Industries Hiring
- Education
- Technology & Software
- Manufacturing
- Agriculture & Farming
- Electronics & Hardware
What Employers Look For
The qualifications that appear most often in remote education technician jobs.
- High school diploma or equivalent required, associate or bachelor's degree often preferred
- Experience supporting students with disabilities or working in special education settings
- Familiarity with IEP documentation, behavior support plans, and progress monitoring tools
- State paraeducator certification or instructional aide license where required by law
- Proficiency with assistive technology devices, learning management systems, and classroom tech
- CPR, first aid certification, and mandatory reporter training current and on file
Tips for Your Remote Education Technician Job Search
Apply early to remote roles that fit
Migrate Mate lists remote education technician openings from across the U.S. in one place, so you can find roles that match your experience and apply directly. Remote postings at edtech firms and distributed learning teams often close fast when a strong candidate applies early.
Show async communication skills up front
Remote education technician teams run on written communication, so highlight experience with asynchronous tools like Slack, Loom, or ticketing systems in your application materials. Employers want to see you can support learners and colleagues clearly without real-time back-and-forth.
Document your LMS and edtech tool experience
List every learning management system and instructional technology platform you have worked in, including Canvas, Blackboard, Moodle, or Google Classroom. Remote employers filter candidates by tool familiarity, and a specific list signals you can contribute without an onboarding ramp-up.
Prepare for scenario-based remote interviews
Remote hiring teams often ask how you would troubleshoot a technical issue with a learner over video or handle a time-sensitive course update without in-person support. Practice walking through your diagnostic process and communication approach out loud before your interview.
Remote Education Technician Jobs: Frequently Asked Questions
How do I get a remote education technician job?
Target companies that run distributed instructional teams, edtech platforms, and online learning programs, since these employers are built to support remote education technicians from day one. Remote hiring managers screen hard for self-direction, clear written communication, and comfort with learning management systems like Canvas or Moodle. Candidates who can show asynchronous collaboration experience, documentation habits, and results from previous tech-supported instruction get the strongest responses.
Which companies hire remote education technicians?
Companies hiring remote education technicians right now include Connections Education, Harley Ellis Devereaux, and BK Behavior, based on current remote listings on Migrate Mate as of November 2026. Remote-first edtech firms, distributed higher education providers, and corporate learning and development teams make up the largest share of employers posting these roles remotely.
Can you get a remote education technician job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to troubleshoot and support learners independently without in-person backup. You can open doors by completing certifications in common learning management systems, contributing to open educational resource projects, or volunteering with online tutoring programs. Showing you can communicate clearly in writing and manage your own workflow matters more than a filled resume at this stage.
Do you need a degree for remote education technician jobs?
Not always. Many remote employers weigh demonstrated skills, hands-on experience with instructional technology tools, and a portfolio of real work alongside or instead of a formal degree. Certifications in platforms like Google Workspace for Education, Microsoft Education, or specific LMS tools carry real weight, especially at remote-first organizations that evaluate candidates on what they can actually do from day one.
Which industries hire the most remote education technicians?
Remote education technician roles concentrate in Education, Technology & Software, and Manufacturing, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed instructional teams to support learners, maintain digital course environments, and deploy training at scale without centralized physical locations.
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