Remote Enterprise Support Engineer Jobs
Remote Enterprise Support Engineer jobs are open across the U.S. at remote-first firms and distributed enterprise teams in software, cloud infrastructure, and IT services, with companies like BV Teck, Concept Solutions, and Amazon Web Services actively hiring. Demand is strong as enterprises scale their support operations beyond physical office boundaries. Find a role that fits below and apply directly.
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We Deliver the Goods:- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
- Location: Westlake, TX
- Hybrid schedule: Monday – Thursday in office; Friday work from home after training is completed
- Core business hours: 8:00 AM – 5:00 PM
- Travel up to 20% to OpCo locations to lead enterprise initiatives, training, audit remediation, and on-site credit support
- Salaried position: $75,000+ annually
- Eligible for the Annual Incentive Plan (AIP), with a target bonus of 20% of base salary, subject to plan terms and performance results
Position Summary
As the Enterprise Credit Manager Support, you will provide dedicated, enterprise-level credit support across Core-Mark's 36 operating companies (OpCos). This high-impact role goes beyond day-to-day transactional work. You will identify credit risks earlier, improve accounts receivable performance, strengthen controls, and drive consistent execution across the network.
In this role, you will:
- Drive performance on past-due accounts receivable, with focused support on higher-risk, higher-value regional and independent customers.
- Support consistent credit management across 36 OpCos, including credit decisions, collections execution, policy compliance, and escalation of significant customer exposures.
- Support major credit reviews and account escalations annually, representing customer exposure.
- Strengthen credit controls and audit readiness, including tracking and remediation of 8 key credit audit focus areas across all 36 OpCos.
- Lead enterprise initiatives in process standardization, training, credit analytics, and credit-management best practices.
- Success in this role is measured by DSO, past-due AR %, 60+/90+ day aging, bad-debt performance, audit and control findings, and completion of enterprise credit initiatives.
Why Join Us
Enterprise-wide impact: Shape credit strategy and controls across a 36-OpCo distribution network serving the U.S. and Canada.
Leadership visibility: Partner directly with senior finance, OpCo, and sales leaders.
Career growth: Build expertise in credit risk analytics, process standardization, and audit readiness that prepares you for broader finance leadership roles.
Flexibility: Hybrid schedule with Fridays working from home after training is completed.
Responsibilities:
Credit Risk & Decisioning
- Evaluate the financial strength and payment history of new and existing customers and set credit limits and payment terms in line with corporate policy and risk standards.
- Lead major credit reviews and escalations for higher-risk, higher-value accounts, including ship/no-ship and customer hold recommendations.
- Use SAP FSCM, Bectran, and credit analytics to identify at-risk customers early and prioritize action.
AR Performance
- Drive improvement in DSO, past-due AR, aging, and bad-debt performance across assigned OpCos.
- Partner with Division Finance Directors, Division Presidents, Sales, and Operations leaders to communicate credit risk, resolve customer disputes, and align on account strategies.
- Engage third-party collection agencies, attorneys, and other external resources when appropriate.
Controls & Audit Readiness
- Ensure compliance with corporate credit policies, SOX requirements, and internal controls designed to reduce financial, operational, and fraud risk.
- Lead audit readiness efforts, including documentation reviews, control testing, and remediation of key audit focus areas.
Enterprise Initiatives & Training
- Analyze processes and lead standardization and improvement initiatives across OpCos, including dispute resolution, cash application, and customer payment methods.
- Develop and deliver training for Credit Managers, Credit Analysts, and Operations teams, and lead onboarding for new credit team members.
- Provide interim credit leadership during vacancies, system implementations, and acquisitions.
Key Competencies
- Strategic Thinking
- Credit Risk Analytics
- Data-Driven Decision Making
- Cross-Functional Leadership
- Leadership and Coaching
- Communication and Influence
- Change Management
- Project Management
- Process Improvement
- Relationship Management
Qualifications:
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field, or an equivalent combination of education and experience
- 5+ years of experience in credit management, credit risk, collections, or accounts receivable
- Experience in a large, multi-location, or high-volume organization is strongly preferred
Company description
Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and communities, Core-Mark has become the largest, most comprehensive marketer of consumer goods in North America — offering a full range of products, programs, and solutions to convenience operators across the U.S. and Canada.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.Job Description:
We Deliver the Goods:- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
- Location: Westlake, TX
- Hybrid schedule: Monday – Thursday in office; Friday work from home after training is completed
- Core business hours: 8:00 AM – 5:00 PM
- Travel up to 20% to OpCo locations to lead enterprise initiatives, training, audit remediation, and on-site credit support
- Salaried position: $75,000+ annually
- Eligible for the Annual Incentive Plan (AIP), with a target bonus of 20% of base salary, subject to plan terms and performance results
Position Summary
As the Enterprise Credit Manager Support, you will provide dedicated, enterprise-level credit support across Core-Mark's 36 operating companies (OpCos). This high-impact role goes beyond day-to-day transactional work. You will identify credit risks earlier, improve accounts receivable performance, strengthen controls, and drive consistent execution across the network.
In this role, you will:
- Drive performance on past-due accounts receivable, with focused support on higher-risk, higher-value regional and independent customers.
- Support consistent credit management across 36 OpCos, including credit decisions, collections execution, policy compliance, and escalation of significant customer exposures.
- Support major credit reviews and account escalations annually, representing customer exposure.
- Strengthen credit controls and audit readiness, including tracking and remediation of 8 key credit audit focus areas across all 36 OpCos.
- Lead enterprise initiatives in process standardization, training, credit analytics, and credit-management best practices.
- Success in this role is measured by DSO, past-due AR %, 60+/90+ day aging, bad-debt performance, audit and control findings, and completion of enterprise credit initiatives.
Why Join Us
Enterprise-wide impact: Shape credit strategy and controls across a 36-OpCo distribution network serving the U.S. and Canada.
Leadership visibility: Partner directly with senior finance, OpCo, and sales leaders.
Career growth: Build expertise in credit risk analytics, process standardization, and audit readiness that prepares you for broader finance leadership roles.
Flexibility: Hybrid schedule with Fridays working from home after training is completed.
Responsibilities:
Credit Risk & Decisioning
- Evaluate the financial strength and payment history of new and existing customers and set credit limits and payment terms in line with corporate policy and risk standards.
- Lead major credit reviews and escalations for higher-risk, higher-value accounts, including ship/no-ship and customer hold recommendations.
- Use SAP FSCM, Bectran, and credit analytics to identify at-risk customers early and prioritize action.
AR Performance
- Drive improvement in DSO, past-due AR, aging, and bad-debt performance across assigned OpCos.
- Partner with Division Finance Directors, Division Presidents, Sales, and Operations leaders to communicate credit risk, resolve customer disputes, and align on account strategies.
- Engage third-party collection agencies, attorneys, and other external resources when appropriate.
Controls & Audit Readiness
- Ensure compliance with corporate credit policies, SOX requirements, and internal controls designed to reduce financial, operational, and fraud risk.
- Lead audit readiness efforts, including documentation reviews, control testing, and remediation of key audit focus areas.
Enterprise Initiatives & Training
- Analyze processes and lead standardization and improvement initiatives across OpCos, including dispute resolution, cash application, and customer payment methods.
- Develop and deliver training for Credit Managers, Credit Analysts, and Operations teams, and lead onboarding for new credit team members.
- Provide interim credit leadership during vacancies, system implementations, and acquisitions.
Key Competencies
- Strategic Thinking
- Credit Risk Analytics
- Data-Driven Decision Making
- Cross-Functional Leadership
- Leadership and Coaching
- Communication and Influence
- Change Management
- Project Management
- Process Improvement
- Relationship Management
Qualifications:
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field, or an equivalent combination of education and experience
- 5+ years of experience in credit management, credit risk, collections, or accounts receivable
- Experience in a large, multi-location, or high-volume organization is strongly preferred
Company description
Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and communities, Core-Mark has become the largest, most comprehensive marketer of consumer goods in North America — offering a full range of products, programs, and solutions to convenience operators across the U.S. and Canada.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.See All 5 Remote Enterprise Support Engineer Jobs
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Find JobsRemote Enterprise Support Engineer Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote enterprise support engineer jobs.
- 3-5 years of experience in technical support, solutions engineering, or a customer-facing IT role
- Proficiency troubleshooting complex issues across APIs, cloud services, or enterprise software platforms
- Experience working in or with ticketing and incident management systems such as ServiceNow or Jira
- Strong written and verbal communication skills for interacting with enterprise-level clients and internal engineering teams
- Familiarity with ITIL or similar IT service management frameworks and escalation procedures
- Bachelor's degree in computer science, information systems, or a related technical field, or equivalent experience
Tips for Your Remote Enterprise Support Engineer Job Search
Apply early to remote roles that fit
Migrate Mate lists remote enterprise support engineer openings from across the U.S. in one place, so you can find roles that match your skills and apply directly without sorting through unrelated listings.
Show async communication skills upfront
Remote enterprise support teams run on written communication. Lead your resume and cover letter with examples of ticket documentation, escalation write-ups, or cross-functional updates you've handled in writing, not just verbally.
Highlight distributed tooling experience clearly
Remote enterprise support employers want to see specific platform proficiency. Call out hands-on experience with remote collaboration tools like Jira, Zendesk, Confluence, Slack, or PagerDuty, since these signal you can operate without in-person guidance.
Prepare for scenario-based remote interviews
Remote enterprise support interviews often include live troubleshooting scenarios or written escalation exercises to assess how you work independently. Practice walking through a complex issue in clear, structured writing the same way you'd handle a real async escalation.
Remote Enterprise Support Engineer Jobs: Frequently Asked Questions
How do I get a remote enterprise support engineer job?
Remote enterprise support engineer roles go to candidates who can demonstrate self-direction and clear written communication from day one. Remote-first software and cloud companies prioritize hands-on experience with enterprise platforms, ticketing systems, and escalation workflows. Strong async communication skills, the ability to troubleshoot independently, and familiarity with tools like Jira, Salesforce, or ServiceNow give candidates a clear edge over equally qualified applicants who lack remote-ready habits.
Which companies hire remote enterprise support engineers?
Companies hiring remote enterprise support engineers right now include BV Teck, Concept Solutions, and Amazon Web Services, based on current remote listings on Migrate Mate as of November 2026. Remote-first software firms, distributed cloud infrastructure companies, and enterprise SaaS providers make up the bulk of hiring, often running global support teams that operate entirely without a central office.
Can you get a remote enterprise support engineer job with no experience?
Yes, but remote entry-level enterprise support roles are harder to land because employers expect you to troubleshoot and escalate issues independently without in-person oversight. Remote-first SaaS startups and smaller enterprise software companies are more open to junior candidates. Certifications like CompTIA A+, ITIL Foundation, or vendor-specific credentials, combined with a portfolio of personal lab work or open-source contributions, can substitute for direct professional experience.
Do you need a degree for remote enterprise support engineer jobs?
Not always. Remote employers in enterprise support weigh practical skills, certifications, and demonstrated problem-solving heavily alongside or instead of a four-year degree. Candidates who can show hands-on experience with enterprise tools, a history of resolving complex technical issues, and strong written communication often move forward regardless of their educational background, particularly at remote-first companies and cloud-native firms.
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