Remote Fraud Operations Specialist Jobs
Remote Fraud Operations Specialist jobs are open across the U.S. at remote-first firms and distributed teams in fintech, banking, e-commerce, and insurance. Employers hiring remotely right now include Raisin, Koalafi, and Collectors. Scan the live roles below and apply to whichever ones fit.
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Description
Connecting People. Uniting the World. There’s never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world — with millions of customers and tens of thousands of employees — we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly.
We’re on a path to becoming the best airline in aviation history. Join our Cybersecurity and Digital Risk (CDR) team to help lead the industry in cyber safety, security and resilience. United's CDR team plays a critical role in protecting our operations by enabling secure and resilient systems, managing threats and vulnerabilities, and ensuring swift response and recovery. Our mission is to seamlessly embed cybersecurity and digital risk management into every aspect of our business. We help drive progress and growth through trusted digital solutions, safeguarding assets and empowering our team, all while promoting a cyber-safe and secure environment that supports resilient airline operations.
United offers a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401(k), and privileges like space-available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world and help us keep our airline cyber safe? Apply today!
Job Overview and Responsibilities
The Sr Manager – Fraud Operations is responsible for leading enterprise operational detection prevention, response and recovery for digital fraud affecting customers, digital assets and the airline. This role builds and operates a scalable, data and intelligence-led fraud response capability that rapidly investigates and contains threats, supports customer recovery and continuously improves fraud controls.
Fraud Operations Leadership: Own day-to-day fraud detection, prevention, escalation, response and recovery operations; establish operating procedures, service levels, staffing/capacity models and performance expectations.- Operational Measurement & Optimization: Establish metrics such as operational efficiency, decision accuracy, false-positive/negative performance, customer impact and prevented loss; drive automation and workflow improvement.
- People & Partner Leadership: Lead and develop fraud operations resources and coordinate major incidents with relevant stakeholders as appropriate.
- Customer Recovery & Escalations: Oversee complex customer fraud escalations and account-recovery processes, balancing security, customer experience, privacy and business requirements.
- Internal & External Partnerships: Lead strategic partnerships across United stakeholders and relevant external industry/law-enforcement communities.
- Detection & Intelligence Feedback: Ensure operational findings, false negatives, attack patterns and post-incident lessons are converted into strategy improvements.
- Complex Incident & Campaign Response: Lead response to significant account takeover, identity, loyalty, payment, contact-center and coordinated fraud campaigns, including cross-functional escalation and containment.
Qualifications
What’s needed to succeed (Minimum Qualifications):
- Bachelor's degree required, with preference for Cybersecurity, Information Systems, Computer Science, Criminal Justice, Finance, Business, Risk Management or related field
- 5+ years of experience in fraud, cybersecurity, identity, threat intelligence, digital risk, financial crime or related disciplines.
- People leadership experience and experience in a global, regulated, high-volume consumer industry such as airline, financial services, retail/e-commerce or travel.
- Strong knowledge of digital fraud, identity/account security, case management, operational controls, root-cause analysis and performance measurement.
- Experience with SIEM, fraud decisioning, case management, identity/device intelligence, response automation or law-enforcement coordination.
- Ability to apply artificial intelligence and automation tools responsibly to improve operational productivity, including workflow optimization, investigation triage support, decision quality and performance reporting.
- Demonstrates leadership of complex investigations, escalations or incident-response activities and experience leading people or operational teams.
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- CFE, CAMS, GIAC or comparable security/fraud/risk credential.
Post Expires: 12/9/2026
The base pay range for this role is $127,870.00 to $166,492.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com
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Who's Hiring



What Employers Look For
The qualifications that appear most often in remote fraud operations specialist jobs.
- 1-3 years of experience in fraud investigation, dispute resolution, or risk operations
- Proficiency with transaction monitoring or case management platforms
- Strong working knowledge of chargeback and dispute regulations such as Reg E and Reg Z
- Ability to analyze large data sets to identify patterns and anomalies
- CFE or CFCS certification preferred for mid-level and senior positions
- Bachelor's degree in criminal justice, finance, business, or a related field
Tips for Your Remote Fraud Operations Specialist Job Search
Apply early to remote roles that fit
Migrate Mate lists remote fraud operations specialist openings from across the U.S. in one place, so you can find roles that match your experience and apply directly without sorting through unrelated listings.
Show async communication skills upfront
Remote fraud operations specialists document investigations, escalate cases in writing, and coordinate with risk and compliance teams without real-time meetings. Your resume and cover letter should demonstrate clear, concise written communication, not just list tools.
Prove you can work independently on case reviews
Remote employers want evidence you can prioritize and close fraud cases without a supervisor in the room. Quantify your independent case volume, resolution rates, or time-to-decision in previous roles to show you can self-manage workloads.
Highlight remote-compatible fraud tools you know
Name the specific platforms you've used: transaction monitoring systems, case management tools, chargeback portals, and identity verification software. Remote hiring managers filter for tool familiarity because onboarding time on distributed teams is limited.
Remote Fraud Operations Specialist Jobs: Frequently Asked Questions
How do I get a remote fraud operations specialist job?
Target remote-first fintech companies, digital banks, and e-commerce platforms, which hire fraud operations specialists on distributed teams more consistently than traditional institutions. Remote employers screen heavily for self-direction, clear written communication, and hands-on experience with case management tools, transaction monitoring systems, and fraud detection platforms. Candidates who can demonstrate independent decision-making on fraud cases and document their investigative process stand out.
Which companies hire remote fraud operations specialists?
Employers currently hiring remote fraud operations specialists include Raisin, Koalafi, and Collectors, per current remote listings on Migrate Mate as of November 2026. These tend to be remote-first fintechs, digital payment platforms, and distributed financial services teams operating across multiple time zones.
Can you get a remote fraud operations specialist job with no experience?
Yes, but remote entry-level fraud operations roles are harder to land because employers expect you to investigate cases and make judgment calls independently from day one. Remote-first fintechs and payment startups are most likely to hire entry-level candidates. Showing completed coursework in fraud examination, familiarity with chargeback processes, or experience in customer disputes and risk review can open the door.
Do you need a degree for remote fraud operations specialist jobs?
Not always. Many remote employers weigh demonstrated skills over formal credentials, particularly for mid-level and senior roles. Certifications like the Certified Fraud Examiner credential, hands-on experience with fraud tools, and a clear record of resolved cases carry real weight. Entry-level remote roles at smaller fintechs are especially open to candidates who can show relevant skills without a four-year degree.
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