Remote Information Technology Service Engineer Jobs
Remote information technology service engineer jobs are open across managed services, enterprise software, cloud infrastructure, and cybersecurity, with distributed teams and remote-first organizations driving the majority of openings. Employers hiring remotely right now include Johns Hopkins University, Commonwealth of Pennsylvania, and Parsimony. See the openings below and apply to the ones that match your experience.
Find JobsOverview
Open roles43
Top employerJohns Hopkins University
Top industryEducation
Top credentialBachelor's degree in information technology
Companies hiring34
Showing 5 of 43+ Remote Information Technology Service Engineer jobs
Network Director (Information Technology Executive 3)
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New 10h ago
Commonwealth of Pennsylvania
Network Director (Information Technology Executive 3)
Harrisburg, Pennsylvania
New 10h ago
Communications Specialist – Livermore Information Technology Program
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Added 5d ago
Lawrence Livermore National Laboratory
Communications Specialist – Livermore Information Technology Program
Livermore, California
Added 5d ago
Director, Information Technology
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Added 5d ago
Promevo
Director, Information Technology
Remote
Added 5d ago
Director of Information Technology
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Added 6d ago
TeraRecon
Director of Information Technology
Remote
Added 6d ago
Applications Developer, Office of Information Technology, PGCB Bureau of Administration
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Added 1w ago
Commonwealth of Pennsylvania
Applications Developer, Office of Information Technology, PGCB Bureau of Administration
Harrisburg, Pennsylvania
Added 1w ago
New 10h ago
Network Director (Information Technology Executive 3)
Commonwealth of Pennsylvania·Harrisburg, Pennsylvania
Job functions:
$117k - $178k/yr
Remote (US)
ITIL Certification
10,000+ employees
Job Description
THE POSITION
Serve in a high-impact leadership role as Network Director with the Enterprise Technology Services Office, Network Unified Telecommunications, Security Operations Division. You will be responsible for establishing strategic direction, operational priorities, and technical standards for the Commonwealth’s enterprise network infrastructure. This includes partnering with executive leadership to align network investments with agency business priorities while developing a robust and engaged technology workforce. Bring your vision, leadership, and expertise to an organization that is building the next generation of government technology!
DESCRIPTION OF WORK
This position leads complex initiatives to modernize and enhance the network services supporting state agencies and government functions while ensuring operational stability, resiliency, and regulatory compliance. It focuses on establishing and implementing effective strategies, managing vendor relationships, and developing our workforce to drive operational excellence in support of the Commonwealth’s evolving technology needs. As the Network Director, you will perform and manage the following duties:
- Enterprise Strategy: Develop and execute enterprise network strategies and long-term roadmaps that achieve transformative goals while ensuring service continuity
- Network Modernization: Lead large-scale transitions from legacy network architectures to modern, scalable, cloud-connected infrastructure
- Complex Program Implementation: Plan, direct, coordinate, and oversee concurrent network projects across multiple agencies, teams, and vendors
- Vendors and Contracts: Lead strategic relationships with vendors and service providers, negotiate contracts and modifications, evaluate performance, and manage accountability
- Cybersecurity and Risk: Direct incident response, develop mitigation strategies, implement secure network designs, and collaborate with cybersecurity leadership
- People Leadership: Provide mentorship, monitor operational performance, and promote collaboration, workforce and professional development, and employee engagement
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
- Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Twelve years of professional information technology experience; or
- Eight years of professional information technology experience and a bachelor’s degree; or
- An equivalent combination of experience and training.
Additional Requirements:
- You must have ten or more years of enterprise network leadership experience.
- You must have experience leading statewide or large enterprise network modernization initiatives.
- You must have demonstrated success transforming legacy network environments into modern, cloud-enabled architectures.
- You must have experience managing managed service providers and multi-million-dollar technology contracts.
- You must have experience leading enterprise implementations across multiple business units or government agencies.
- You must have experience developing enterprise technology strategies and roadmaps.
- You must have experience managing large operational and capital technology budgets.
- You must have experience with ITIL, Agile methodologies, and project portfolio management frameworks.
- You must have experience leading the design, implementation, and management of enterprise network infrastructure in cloud or hybrid-cloud environments, including connectivity between on-premises data centers and cloud platforms such as Microsoft Azure or Amazon Web Services (AWS). Note - Experience must include network architecture, secure connectivity, routing, network segmentation, and ensuring the availability, performance, and resiliency of enterprise network services.
- You must have knowledge of Commonwealth procurement practices or public sector technology governance.
- You must be able to perform essential job functions.
Preferred Qualifications (not required):
- Industry certifications such as CCNP, CCIE, CISSP, AWS Advanced Networking, Azure Network Engineer, PMP, or ITIL Foundation
Legal Requirements:
- You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this short video!
See the total value of your benefits package by exploring our benefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
- Eligibility rules apply.
Commonwealth of Pennsylvania
Network Director (Information Technology Executive 3)
Harrisburg, Pennsylvania
New 10h ago10,000+ employees
Job functions:
$117k - $178k/yr
Remote (US)
ITIL Certification
Job Description
THE POSITION
Serve in a high-impact leadership role as Network Director with the Enterprise Technology Services Office, Network Unified Telecommunications, Security Operations Division. You will be responsible for establishing strategic direction, operational priorities, and technical standards for the Commonwealth’s enterprise network infrastructure. This includes partnering with executive leadership to align network investments with agency business priorities while developing a robust and engaged technology workforce. Bring your vision, leadership, and expertise to an organization that is building the next generation of government technology!
DESCRIPTION OF WORK
This position leads complex initiatives to modernize and enhance the network services supporting state agencies and government functions while ensuring operational stability, resiliency, and regulatory compliance. It focuses on establishing and implementing effective strategies, managing vendor relationships, and developing our workforce to drive operational excellence in support of the Commonwealth’s evolving technology needs. As the Network Director, you will perform and manage the following duties:
- Enterprise Strategy: Develop and execute enterprise network strategies and long-term roadmaps that achieve transformative goals while ensuring service continuity
- Network Modernization: Lead large-scale transitions from legacy network architectures to modern, scalable, cloud-connected infrastructure
- Complex Program Implementation: Plan, direct, coordinate, and oversee concurrent network projects across multiple agencies, teams, and vendors
- Vendors and Contracts: Lead strategic relationships with vendors and service providers, negotiate contracts and modifications, evaluate performance, and manage accountability
- Cybersecurity and Risk: Direct incident response, develop mitigation strategies, implement secure network designs, and collaborate with cybersecurity leadership
- People Leadership: Provide mentorship, monitor operational performance, and promote collaboration, workforce and professional development, and employee engagement
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
- Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Twelve years of professional information technology experience; or
- Eight years of professional information technology experience and a bachelor’s degree; or
- An equivalent combination of experience and training.
Additional Requirements:
- You must have ten or more years of enterprise network leadership experience.
- You must have experience leading statewide or large enterprise network modernization initiatives.
- You must have demonstrated success transforming legacy network environments into modern, cloud-enabled architectures.
- You must have experience managing managed service providers and multi-million-dollar technology contracts.
- You must have experience leading enterprise implementations across multiple business units or government agencies.
- You must have experience developing enterprise technology strategies and roadmaps.
- You must have experience managing large operational and capital technology budgets.
- You must have experience with ITIL, Agile methodologies, and project portfolio management frameworks.
- You must have experience leading the design, implementation, and management of enterprise network infrastructure in cloud or hybrid-cloud environments, including connectivity between on-premises data centers and cloud platforms such as Microsoft Azure or Amazon Web Services (AWS). Note - Experience must include network architecture, secure connectivity, routing, network segmentation, and ensuring the availability, performance, and resiliency of enterprise network services.
- You must have knowledge of Commonwealth procurement practices or public sector technology governance.
- You must be able to perform essential job functions.
Preferred Qualifications (not required):
- Industry certifications such as CCNP, CCIE, CISSP, AWS Advanced Networking, Azure Network Engineer, PMP, or ITIL Foundation
Legal Requirements:
- You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this short video!
See the total value of your benefits package by exploring our benefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
- Eligibility rules apply.
See All 43 Remote Information Technology Service Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Information Technology Service Engineer Job Market
Who's Hiring
Top Industries Hiring
- Education
- Insurance
What Employers Look For
The qualifications that appear most often in remote information technology service engineer jobs.
- Hands-on experience with ITSM platforms such as ServiceNow or Jira Service Management
- ITIL Foundation certification or demonstrated knowledge of ITIL service management processes
- Proficiency in troubleshooting Windows and macOS endpoints in enterprise environments
- Experience supporting network infrastructure including LAN, WAN, VPN, and Active Directory
- CompTIA A+, Network+, or equivalent vendor-neutral certification
- Associate or bachelor's degree in information technology, computer science, or a related field
Tips for Your Remote Information Technology Service Engineer Job Search
Apply early to remote roles that fit
Migrate Mate lists remote information technology service engineer openings from across the U.S. in one place, so you can find roles that match your skills and apply directly without sorting through listings that aren't actually remote.
Highlight async communication in your resume
Remote employers want engineers who document clearly and communicate well in writing. Call out your experience with ticketing systems, internal wikis, runbooks, and any tools like Jira, Confluence, or ServiceNow to show you can operate without real-time hand-holding.
Show your remote troubleshooting setup
Distributed teams need engineers who can diagnose and resolve issues without physical access. Mention your experience with remote monitoring tools, RMM platforms, VPN support, and endpoint management software so hiring managers know you're ready to work from day one.
Prepare for async technical screens
Many remote employers send take-home assessments or asynchronous video interviews before a live call. Practice explaining your diagnostic process in writing and walk through past incidents in clear, step-by-step language that a non-technical reviewer can follow.
Remote Information Technology Service Engineer Jobs: Frequently Asked Questions
How do I get a remote information technology service engineer job?
Target remote-first companies and distributed enterprise teams where service engineers work asynchronously with colleagues and clients they may never meet in person. Remote employers screen heavily for written communication, self-directed troubleshooting, and experience with remote support tools like ticketing systems, remote desktop software, and documentation platforms. A demonstrated history of resolving issues independently without on-site supervision gives candidates a clear edge.
Which companies hire remote information technology service engineers?
Employers currently hiring remote information technology service engineers include Johns Hopkins University, Commonwealth of Pennsylvania, and Parsimony, per current remote listings on Migrate Mate as of November 2026. Remote openings for this role concentrate at managed service providers, SaaS companies, and large enterprises with distributed IT operations that need engineers who can resolve issues and support infrastructure without being on-site.
Can you get a remote information technology service engineer job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to troubleshoot independently from day one without in-person guidance. Smaller managed service providers and SaaS startups are more open to entry-level remote candidates. Demonstrating hands-on lab work, home-lab projects, relevant certifications like CompTIA A+, Network+, or similar credentials, and clear written communication skills can substitute for formal experience.
Do you need a degree for remote information technology service engineer jobs?
Not always. Many remote employers weigh certifications, hands-on skills, and a verifiable record of resolving real IT issues more heavily than a four-year degree. Industry certifications from CompTIA, Microsoft, Cisco, or similar bodies carry significant weight for remote roles, and candidates who can demonstrate clear documentation habits and remote troubleshooting ability often advance without a traditional degree.
Which industries hire the most remote information technology service engineers?
The sectors hiring the most remote information technology service engineers are Education and Insurance, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed technical teams to support infrastructure, end users, and cloud systems across multiple time zones without requiring engineers to be on-site.
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