Information Technology Service Engineer Jobs
Information Technology Service Engineer jobs are open across enterprise IT, managed services, healthcare technology, and financial services, from entry-level support roles to senior systems engineers and team leads, with specializations in ITSM, network infrastructure, and end-user computing. See the openings below and apply to the ones that match your experience.
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The Information Technology Specialist will provide on-site technical support for our Brandon, SD facility. The position serves as the primary local IT resource, supporting end users, computers and mobile devices, Microsoft services, local infrastructure, manufacturing technology and other business systems.
As an Information Technology Specialist, you must be able to:
- Install, configure, maintain, troubleshoot, and repair computers, mobile devices, printers, and other IT equipment.
- Provide end-user technical support and training, resolving hardware, software, account, application, and connectivity issues.
- Administer Active Directory, Microsoft Entra ID, Microsoft 365, and Exchange, including user onboarding and offboarding.
- Provide first-level support for ERP, manufacturing, and other business systems.
- Support local network infrastructure, Wi-Fi, network equipment, UPS systems, cabling, cameras, and connected manufacturing equipment.
- Maintain IT documentation, asset inventories, equipment lifecycle records, and support documentation.
- Coordinate IT issues, projects, and escalations with corporate IT, vendors, and external service providers.
- Follow corporate cybersecurity, access-control, and change management standards.
- Provide occasional after-hours and weekend support for critical incidents, maintenance, deployments, and approved changes.
- Identify and implement improvements to IT reliability, standardization, documentation, and support processes.
- Contribute to broader corporate IT initiatives as local workload allows.
- Other duties as assigned.
Valued skills:
- Technical troubleshooting and problem solving
- Self-motivation
- Attention to detail
- Effective written and verbal communication skills
- Organization
- Collaboration and teamwork
Requirements:
- Relevant degree or equivalent education and experience in Information Technology, Computer Systems, Networking, or related field.
- 3–5 years of professional experience in IT support, systems administration, infrastructure, or a comparable role.
- Strong Windows administration and troubleshooting skill.
- Proficiency with Active Directory Domain Services (AD DS) and Microsoft Entra ID.
- Proficiency administering and supporting Microsoft 365.
- Practical experience with Microsoft Intune or a comparable endpoint and mobile device management platform.
- Strong TCP/IP networking knowledge and hands-on experience with Ethernet, Wi-Fi, IPv4, subnetting, DHCP, DNS, VLANs, switching, routing, and VPNs.
- Ability to diagnose and resolve or appropriately escalate issues.
- Hands-on experience installing, configuring, maintaining, repairing, and replacing computers, mobile devices, printers, scanners, and network-connected equipment.
- Understanding of enterprise cybersecurity fundamentals.
- Experience supporting ERP and other enterprise business systems.
- Ability to maintain accurate technical documentation, asset inventories, configuration records, support history, and change records.
- Ability to work effectively in office, industrial, and manufacturing environments.
- Ability to move throughout office and manufacturing areas and work safety around active production operations.
Assets:
- Relevant experience or training.
#marp2
The Information Technology Specialist will provide on-site technical support for our Brandon, SD facility. The position serves as the primary local IT resource, supporting end users, computers and mobile devices, Microsoft services, local infrastructure, manufacturing technology and other business systems.
As an Information Technology Specialist, you must be able to:
- Install, configure, maintain, troubleshoot, and repair computers, mobile devices, printers, and other IT equipment.
- Provide end-user technical support and training, resolving hardware, software, account, application, and connectivity issues.
- Administer Active Directory, Microsoft Entra ID, Microsoft 365, and Exchange, including user onboarding and offboarding.
- Provide first-level support for ERP, manufacturing, and other business systems.
- Support local network infrastructure, Wi-Fi, network equipment, UPS systems, cabling, cameras, and connected manufacturing equipment.
- Maintain IT documentation, asset inventories, equipment lifecycle records, and support documentation.
- Coordinate IT issues, projects, and escalations with corporate IT, vendors, and external service providers.
- Follow corporate cybersecurity, access-control, and change management standards.
- Provide occasional after-hours and weekend support for critical incidents, maintenance, deployments, and approved changes.
- Identify and implement improvements to IT reliability, standardization, documentation, and support processes.
- Contribute to broader corporate IT initiatives as local workload allows.
- Other duties as assigned.
Valued skills:
- Technical troubleshooting and problem solving
- Self-motivation
- Attention to detail
- Effective written and verbal communication skills
- Organization
- Collaboration and teamwork
Requirements:
- Relevant degree or equivalent education and experience in Information Technology, Computer Systems, Networking, or related field.
- 3–5 years of professional experience in IT support, systems administration, infrastructure, or a comparable role.
- Strong Windows administration and troubleshooting skill.
- Proficiency with Active Directory Domain Services (AD DS) and Microsoft Entra ID.
- Proficiency administering and supporting Microsoft 365.
- Practical experience with Microsoft Intune or a comparable endpoint and mobile device management platform.
- Strong TCP/IP networking knowledge and hands-on experience with Ethernet, Wi-Fi, IPv4, subnetting, DHCP, DNS, VLANs, switching, routing, and VPNs.
- Ability to diagnose and resolve or appropriately escalate issues.
- Hands-on experience installing, configuring, maintaining, repairing, and replacing computers, mobile devices, printers, scanners, and network-connected equipment.
- Understanding of enterprise cybersecurity fundamentals.
- Experience supporting ERP and other enterprise business systems.
- Ability to maintain accurate technical documentation, asset inventories, configuration records, support history, and change records.
- Ability to work effectively in office, industrial, and manufacturing environments.
- Ability to move throughout office and manufacturing areas and work safety around active production operations.
Assets:
- Relevant experience or training.
#marp2
Information Technology Service Engineer Jobs by Experience Level
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Find JobsInformation Technology Service Engineer Job Market
Who's Hiring
- Tanner Health10
- ServiceLink8
- New Jersey Courts8
- IQVIA7
- Keiser University7
Top Industries Hiring
- Education20
- Technology & Software6
- Consulting & Professional Services6
- Electronics & Hardware5
- Government & Public Sector5
What Employers Look For
The qualifications that appear most often in information technology service engineer jobs.
- Hands-on experience with ITSM platforms such as ServiceNow or Jira Service Management
- ITIL Foundation certification or demonstrated knowledge of ITIL service management processes
- Proficiency in troubleshooting Windows and macOS endpoints in enterprise environments
- Experience supporting network infrastructure including LAN, WAN, VPN, and Active Directory
- CompTIA A+, Network+, or equivalent vendor-neutral certification
- Associate or bachelor's degree in information technology, computer science, or a related field
Tips for Your Information Technology Service Engineer Job Search
Tailor your resume to ITSM frameworks
Hiring managers for information technology service engineer roles scan for ITIL, ServiceNow, or similar framework experience within seconds. List the specific modules or processes you've worked in, such as incident management or change control, not just the framework name.
Certify before applying to enterprise roles
Many enterprise information technology service engineer postings list CompTIA A+, Network+, or ITIL 4 Foundation as requirements, not preferences. Earning one of these before applying removes the most common screening filter that cuts candidates early in the process.
Apply early to roles that fit
Migrate Mate lists information technology service engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by ticketing platform experience
Many information technology service engineer job descriptions are written around a specific platform like ServiceNow, Jira Service Management, or Zendesk. Matching your application to openings that name the tools you already know gives you a concrete advantage in screening.
Prepare a break-fix walkthrough for interviews
Interviewers for information technology service engineer roles frequently ask you to walk through how you diagnosed and resolved a specific incident. Prepare two or three real examples that show your troubleshooting process, not just the outcome, before your first interview.
Negotiate scope before accepting an offer
Information technology service engineer roles vary widely in on-call obligations, escalation responsibilities, and hardware versus software focus. Clarify these specifics during the offer stage so the day-to-day matches what you interviewed for.
Information Technology Service Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most information technology service engineers?
Tanner Health, ServiceLink, and New Jersey Courts are hiring the most information technology service engineers right now, with openings concentrated in Texas, California, and Maryland, based on current listings on Migrate Mate as of November 2026. Managed service providers and large healthcare systems tend to post the highest volume of openings consistently.
How many information technology service engineer jobs are remote?
About 54% of information technology service engineer openings are fully remote or hybrid as of November 2026, with remote availability concentrated in roles focused on software-side support, cloud infrastructure, and ITSM administration rather than on-site hardware servicing or deskside support.
How do you become an information technology service engineer?
Start by earning a foundational certification such as CompTIA A+ or Network+ to demonstrate core technical knowledge. Then pursue an ITIL Foundation credential to show familiarity with service management processes. Build hands-on experience through entry-level help desk or IT support roles, and work toward specializing in a platform like ServiceNow or a domain like endpoint management or network administration as you advance.
Can you get an information technology service engineer job with little experience?
Yes, many employers hire information technology service engineers at the entry level and expect to train them on internal systems and processes. Candidates with a CompTIA A+ certification, hands-on experience from home lab projects or volunteer IT work, and familiarity with a ticketing system are competitive for junior roles even without formal professional experience.
What does the information technology service engineer interview process look like?
Most information technology service engineer interviews begin with a recruiter screen covering your background and certification history, followed by a technical interview where you walk through how you diagnose and resolve incidents. Hiring managers often present a scenario-based troubleshooting question to assess your process. Some employers add a final round with the team lead or a practical exercise involving a mock ticket or system issue.
Where can I find and apply to information technology service engineer jobs?
You can find and apply to information technology service engineer jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level, specialization, and preferred location, then apply directly to each opening that fits.
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